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  • German Collection Specialist

    Collections Specialist Our client is a global BPO provider located in Dublin 3, Ireland who is searching for a Collections Specialist to join their expanding team. Overall Job Purpose The Collections Agent is responsible for the handling all customer enquiries in a client driven environment regarding payments, cash applications and outstanding balances. The role will play a part in the development of new strategies, workflows and processes. Essential Qualifications, Training and Experience: 1 year minimum customer service experience in a fast paced environment Proficient in Microsoft Office Fluent English + German Flexibility with working hours and shift patterns Desirable Qualifications, Training and Experience: 3rd level qualification is desirable Experience in a call center environment Experience in a financial services environment would be beneficial Understanding of the dunning process is desirable Personal Attributes required: A positive attitude with strong business acumen Excellent communication skills and the ability to engage with Business Managers at all levels Organisational Competencies Initiative Solution Orientation Collaboration Organisational Commitment

    Job Type:
    Permanent Contract, Full-Time Position
    Job Ref:
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