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IT Analyst (Spanish/French/Italian Speaker)

Do you have valuable experience/knowledge in IT support that you want to capitalize on? Are you seeking an international structure that will offer you growth and development opportunities? Perfect, then this project and the company are the right match for you! Your responsibilities as an IT Analyst will be:  Providing first line support across the EMEA region Managing incidents and service requests within the agreed targets  Managing and effectively dealing with service requests and tickets via telephone and ticket Managing access management requests (Account creation, transfer, user changes, leavers…) within the agreed targets depending on the team they are supporting to in the specific moment Providing excellent Customer Service by maintaining regular communication with users and provide updates proactively   Respecting deadline for projects and assigned tasks  Proactively dealing with second levels, providers, stakeholders when needed  Providing regular visibility to the Management in case of chases, escalations, major incidents  Ensuring phone availability   Contributing to the maintenance of the Knowledge Base by suggesting improvements & changes based on business feedback ...

Job Type:

Permanent Contract, Full-Time Position

Location:

Barcelona

Salary:

24000 - 26000

Job Ref:

REF-29811111

Customer Service for IT Company (Dutch & French Speaker)

Do you have a positive attitude with a go-getter mindset? Are you interested in learning more about customer satisfaction in IT and software? Good, then this might be your entry ticket! Your responsibilities and impact as Customer Service Agent will be: Handling inbound calls and emails regarding the software programs Understand queries and/or problems of the client and pass on to the right department Assign clients to right queue and handle ticketing Administration tasks Managing office supplies Maintain Inventory Skills, qualifications and interests you need to succeed in this role: Native speaker in Dutch with high level of French & English OR Native speaker in French with high level of Dutch & English Interest in IT & Software Service minded person with strong administration skills Team player with strong listening skills No previous experience needed Preferably already in Spain with necessary documents (NIE/SSN) What’s in it for you? Indefinido contract after 3 months of probation Working hours: Mon-Fri 08:15-17:15 Possibility to work from home 2 days/week Training of 10-14 days (in the office) Competitive salary + health insurance Equipment provided International company i...

Job Type:

Permanent Contract, Full-Time Position

Location:

Barcelona

Salary:

N/A

Job Ref:

2911

Administratief Sales Support (Vlaams/Nederlands Sprekend)

Heb je aandacht voor detail en ben je proactief? Heb je interesse in de sales afdeling? En heb je de ambities om door te groeien in een bedrijf?  Dan is deze baan in het zonnige Valencia misschien wel iets voor jou! Wonen in Valencia verveelt nooit, het is een groene stad waar veel te doen en te zien is. Het is een fietsvriendelijke stad, waar je je gemakkelijk kunt verplaatsen! Daarnaast zijn de kosten van levensonderhoud vrij laag in vergelijking met veel andere Spaanse steden.   Jouw verantwoordelijkheden en impact als Administratief Sales Support medewerker zijn:  Het vergelijken van data in verschillende systemen  Je verzorgt alle administratieve taken binnen de afdeling  Observeren van de lopende procedures om de naleving van de vastgestelde normen te garanderen  Het bijwonen van salesmeetings en het maken van aantekeningen   Vaardigheden, kwalificaties en interesses die je nodig hebt om in deze functie te slagen:  Nederlands/Vlaams als moedertaal en een goed niveau van Engels.   Interesse in de sales  Energiek, innovatief en proactief werken  In staat zijn om betrouwbaar om te gaan met gevoelige gegevens   Wat zit er voor jou in?  Soort contract: Onbepaald  Full...

Job Type:

Permanent Contract, Full-Time Position

Location:

Valencia

Salary:

N/A

Job Ref:

3132

Claim Agent for Financial Insurances (German Speaker)

Do you have a passion for the world of administration? Are you a fanatic for numbers and are having an interest in the financial insurance world? Are you organized and are looking for a new challenge in the beautiful city of Barcelona? Then become the new back-office specialist in Barcelona for our client! Your responsibilities and impact as Claim Agent: - supporting customer-facing colleagues while interacting as a problem solver and handling complex issues concerning contracts etc. - ensuring a fast and quick resolution for problems - working together with partners and providing direction for issue resolution in order to achieve customer satisfaction - being in direct contact with customers to understand and act on behalf of their needs Skills, qualifications and interests you need to succeed in this role: - A native level of German and a good level of either English or Spanish  -good to have previous experience/background in administrative or back-office work - Working coordinated, organized and autonomously - Being energetic, innovative and working proactively at a fast pace - Excitement about intercultural communication and the expatriate lifestyle - Living in or willing to...

Job Type:

Permanent Contract, Full-Time Position

Location:

Barcelona

Salary:

22000

Job Ref:

2545

Digital Marketing Klantenservice (Nederlands Sprekend)

Wil je jouw carrière starten in Digitale Marketing? Houd je van online adverteren en nieuwe technologieën? Als je gemotiveerd, creatief en ruimdenkend bent, hebben wij wellicht de perfecte baan voor jou! Start je carrière in digitale marketing bij een innovatief en internationaal bedrijf. Jouw verantwoordelijkheden en impact als Digital Marketing Klantenservice:  Optimaal adviseren bij verschillende vragen van de zakelijke klanten Creëer een zinvolle verstandhouding met belangrijke besluitvormers in de marketingindustrie en dien als adviseur voor hun online advertentiestrategie Begrijp de zakelijke doelen van uw klanten om te voldoen aan de vereiste online advertentieoplossingen Biedt strategische campagnesteun en adverteerderstraining om uw klanten te informeren Realiseer een sterke klanttevredenheid met een focus op kwaliteit en resultaat Vaardigheden, kwalificaties en interesses die je nodig hebt om in deze functie te slagen: Je spreekt vloeiend Nederlands + een goed niveau Engels (minimaal B2). Je bent in het bezit van minstens een middelbaar diploma Ervaring in klantenservice of verkoop is een pre. Je bent bekend met social media. Je bent een strategische denker. Je streeft...

Job Type:

Temporary Contract, Full-Time Position

Location:

Lisbon Municipality

Salary:

11400 - 15000

Job Ref:

MCSGA2

Administratief Medewerker (Nederlands/Vlaams Sprekend)

Heb je aandacht voor detail en ben je proactief? Ben je organisatorisch sterk? En heb je de ambities om door te groeien in een bedrijf? Dan is deze baan in het zonnige Valencia misschien wel iets voor jou! Wonen in Valencia verveelt nooit, het is een groene stad waar veel te doen en te zien is. Het is een fietsvriendelijke stad, waar je je gemakkelijk kunt verplaatsen! Daarnaast zijn de kosten van levensonderhoud vrij laag in vergelijking met veel andere Spaanse steden. Jouw verantwoordelijkheden en impact als Administratief Medewerker zijn: Biedt administratieve ondersteuning voor een efficiënte werking van het kantoor Verricht administratieve taken zoals archiveren, typen, kopiëren, inbinden, scannen enz. Organiseert en onderhoudt bestanden en databases op vertrouwelijke wijze. Nauw communiceren met verschillende afdelingen Communicatie beheren, inclusief e-mails en telefoongesprekken Onderhouden en bestellen van kantoorbenodigdheden Vaardigheden, kwalificaties en interesses die je nodig hebt om in deze functie te slagen: Nederlands/Vlaams als moedertaal en een goed niveau van Engels. Aandacht voor detail en probleemoplossend vermogen Sterke mondelinge en schriftelijke communi...

Job Type:

Permanent Contract, Full-Time Position

Location:

Valencia

Salary:

N/A

Job Ref:

3146

Fashion Customer Advisor for a Clothing Company (French Speaker)

The Company.   You are passionate about fashion and want to share your knowledge with other people?   You are interested being part of a multicultural team in a company which works alongside well-known brands like Calvin Klein and Tommy Hilfiger?   You want to relocate to the beautiful capital of Portugal – Lisbon?   Then this could be the perfect opportunity for you to have your experience of a lifetime!   The Job.   Fashion advice as well as answering questions regarding orders, payment methods, shipping or warranty will be on your agenda where you always must keep calm and polite, even in stressful situations.   You will find yourself in a position in which you can directly impact the shopping experience of others, whether it is via phone, e-mail or chat.   The direct contact with the customer is especially important in this business so you can make a difference daily with your ambitious work.   The Profile.   A specific education is not required, far more important are your soft skills – are you friendly, service-oriented, open-minded and reliable? You have excellent communication skills and enjoy to be in a dialogue with others?   If yes – perfect! This is exactly what the ...

Job Type:

Temporary Contract, Full-Time Position

Location:

Lisbon Municipality

Salary:

11400-14400

Job Ref:

1644

Pinterest Junior Campaign Analyst (French Speaker)

+++ Please apply only if you hold EU citizenship or valid work permit for Portugal +++ The Company. Are you interested in working for one of the most inspiring social media websites? With this website, you are fighting boredom in your life. Start your DIY-project and find inspiration and ideas about nearly every topic online. This platform needs your support in the growing and trendy capital of Portugal – Lisbon! As part of a global community, you will work with a wide range of nationalities and backgrounds. You will work for a company who cares about its employees, full of opportunities to learn and grow professionally and personally. The Job. In this role, you will be in charge of analyzing and reporting campaigns Your tasks are: – Analyze campaign's data – Create Excel reports – Create PowerPoint Presentations about your results based on your analysis – Optimize marketing campaigns based on the data  The Profile. The company is recruiting on soft skills, regardless of your field of studies – they will train you on every aspect of the job. Are you customer service oriented, have good communication skills, pro-active and a team player? Then they might have an opportunity for yo...

Job Type:

Temporary Contract, Full-Time Position

Location:

Lisbon Municipality

Salary:

950-1160 € gross/month + relocation package available

Job Ref:

PLTF47

Back Office Specialist (French Speaker)

The Company. Do you want to work for a multinational leader in the technology sector? We are currently looking for French speakers for their office in Lisbon. Our partner is an international Contact Solutions provider working with leading companies and having a worldwide presence. For their client, an American multinational technology company, they are currently recruiting a French speaker for their office in Lisbon.    The Job. As a Back-Office Specialist, you will interact as a problem-solver. You will support your customer-facing colleagues and handle complex issues relating to the fulfillment of online orders placed by customers who expect the very best consumer electronics devices.  – Local goal: Ensuring a swift and fast resolution for problems occurring during the lifetime of a web purchase (order inducing, item delivery, flavor changes) – Liaise with partners and provide direction for issue resolution in order to achieve customer satisfaction – Perform investigations that will lead to decisions which will impact relations with customers and partners – Outreach to costumers via phone and email to relay issue resolution, provide updates and investigate The Profile. – You h...

Job Type:

Temporary Contract, Full-Time Position

Location:

Lisbon Municipality

Salary:

857€ gross/month (14 x year) + performance bonus + meal vouchers

Job Ref:

PLM-AB-FR