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  • Customer Service Associate - French - Den Bosch

    The Customer Service Team interacts with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions. They take and process transactions via phone, internet and correspondence from customers and representatives and respond to inquiries about products or services. They may promote and sell company's products or services as well as investigate and resolve customer complaints. A key area of focus is to develop strong business relationships via the extraordinary customer experience strategy. The job This position is the central point of contact for various accounts regarding all daily operational requirements from inquiry and pre-orders needs through all post-order activities. Key performance responsibilities of this role to achieve the goal of Customer Satisfaction improvements include: Extraordinaire Customer Experience (ECE) and Customer touch point On-going efforts to drive ECE by interacting professionally for your internal and external customers. KPI's are STS, FCR and efficiency. Satisfaction Management Support the execution of improvement actions based on Net Promoter Score (NPS) and transactional surveys. Metric -...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Eindhoven, North Brabant
    Salary:
    €2400 - €2700 per month
    Job Ref:
    2230-6548
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  • Dutch Order Management & Care Agent - Westmeath

    To all Dutch Speakers with a minimum of 1 years' experience in a Call Center and looking for a little more - Here is an order management job just for you. Get involved in Order processing and helping to keep customer satisfaction at an all-time high. Live and work in the center of Ireland today for €28,000 - €30,000 gross per annum. Keep Reading for more. What will you do in this job? As part of the Dutch Order Management & Care team, you will be responsible for taking incoming calls and emails from customers and clients - ensuring that all issues and queries are processed correctly and on time. You will be heavily involved in the Order Processing where you will take care of Order entry, credit/debit processing and deliver and invoicing of our client's goods and services to their customers. Who will you be working for? Work for a global provider in the B2B Sector, who specialises in a number of sectors across the globe. They are currently looking for a near native Dutch speaker to join their team here in West Meath to help them support the Dutch Market. Who are we looking for? For this Order Management Job, we are looking for you to have a near native level of Dutch and a good l...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Westmeath,
    Salary:
    €28000 - €30000 per annum
    Job Ref:
    JN -052017-2373
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  • Office Support - English native - Amersfoort

    Our international client who are based in the heart of the Netherlands, Amersfoort are looking for a new team member to join their very successful and motivated international team. Our client are the leaders in the world of leading technology, and they are currently looking for someone who will support their team in Amersfoort handling sales and general issues within a technical environment. The successful candidate has a few years of experience in B2B customer service, shows initiative, is well-organized, pays close attention to details, has great communication and organization skills, a professional attitude, as well as an affinity with technical products. Main Tasks Develop and maintain close relationships with resellers Develop technical knowledge and understanding of the audiovisual market Work closely with (field) management and sales team Provide excellent customer service Support of all company products Issue and follow-up on quotations Handle customer requests Ensure database accuracy Coordinate the institute attendees and participate in lunches and/ or dinners with customers Assist in resolving minor client issues Utilize marketing tools such as website, catalog and pr...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Utrecht, Utrecht
    Salary:
    Up to €1 per annum
    Job Ref:
    2005 - 6782
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  • German Administrator - Dublin City

    Job Summary Here we have a German speaking Job for those looking to kick start their career and to work abroad in Ireland. The capital city is calling and where you could be working in dead center of Dublin city center so you will never be too far from city live and excitement. This is an entry level job where we are looking for near native German speakers who are interested in working in Administration and earning between €23,000 - €25,000 gross per annum. If this sounds like you then we would love to talk. Don't forget to get in touch with and to register today. What will you do in this Job? As the German Administrator it will be your job to working on documents, referring them to specific colleagues and once finished with it will be your job to file them away in the relevent database. Who will you be working for? Our client is a big player in the Business Services industry; with over 15 years’ experience in their field, they are internationally known. They have offices in over 11 countries and work with over 10 languages so you get a truly multilingual experience. Today they are looking for a German speaker to join their team in Dublin city centre, were you will be only 5 min...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Dublin City
    Salary:
    25000 - 29000
    Job Ref:
    JN -022016-1950
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  • Dutch Admin Support For Global Insurance Provider - Dublin

    What are we looking for? Right now we are looking for a Dutch speaker for an admin support job in Dublin. We are on the lookout for someone who wants to work for an international insurance provider and is excited by the idea of working abroad. What will you do in this job? This Dutch job involves the processing of insurance claims under a strict deadline (48 hours) as well as working closely with others within other departments, making sure each claim reaches the correct specialist. It will be up to you to ensure that all Dutch customers’ claims are resolved in a professional and timely manner. Important Note: It is not to be mistaken that this is a purely admin job with no direct customer contact. For this Dutch job, our client is looking for someone with previous administrative support experience and is customer focussed and on the lookout for job opportunities abroad. Who you will be working for? Our client is a well-known giant in the healthcare industry, operating along of coast of Ireland: Dublin. With offices all over the world, they are currently looking for you to fill this Dutch speaking Administrative Support job in Dublin. Who are we looking for? For you to be succes...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Dublin
    Salary:
    25000 - 26000
    Job Ref:
    JN -092014-1475
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  • German Backend Support Agent - Dublin

    German speakers with 1-2 years experience in the B2B customer support sector wanted! Our client in Dublin, Ireland is looking to grow their Backend Support team in order to further support the DACH market. We're looking for you to have a good level of calm in high-pressure situations, have excellent communication skills and have a near native level of both German and English. Your Tasks: Near native level of German Good level of English Excellent communication experience (written & verbal) Previous experience in a B2B customer focused environment (1-2 years) Good MS Office skills Extremely organised Good multitasking skills Strong analytics skills Our Client: Work for the worlds #1 customer experience driven outsourcing giant here in their Dublin office. With a strong promise of career progression (80% internal promotions) and amazing employee benefits on offer, this is a company you will want to grow with. Our client has over 30 office locations all over the world and 120,000+ employees working in over 50 languages. They are currently growing their German Backend Support team so to grow within the DACH Market. Main Requirements: You will be tasked with verifying and processing ...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Dublin North,
    Salary:
    €27000 - €28000 per annum
    Job Ref:
    JN -072018-2707
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