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Dutch B2B Customer Service Representative Cork

Job Summary Calling all Dutch speakers who fancy working in Cork, Ireland. Careertrotter has a new B2B Dutch Customer Service job on offer where you can earn between €24000 -€28000 gross per year. Having a customer service background would be great but we would be willing to overlook that for someone who has an eye for detail and extremely quick problem solving skills. What will you do in this job? This isn't your usual every day Customer Service Job, with our client here based in Cork they are looking for someone who likes a challenge and looking for an opportunity to prove themselves, as you will be in charge of managing orders via phone, email and fax, entering orders in SAP. The managing of tier 1 disputes, identifying and quick resolving of said disputes. Dealing with both internal and external partners and contacts and much more, all the while delivering an excellent standard of customer service. Who will you be working for? Our client being nearly 140 years old, employs around 40,000 people in over 140 countries. While producing a wide range of products around pharmaceuticals we know that you have used or at least heard of this global giant. With them you get the chance t...

Job Type:

Permanent Contract, Full-Time Position

Location:

Cork, Cork

Salary:

€24000 - €28000 per annum + Many Benefits

Job Ref:

JN -052016-2025

Dutch Customer Service Agent

Do you speak Dutch and would you like to work in the beautiful, historical city of Prague? Are you enthousiastic, positive and customer-oriented? If so, we have a great job opportunity for you! We are looking for a Dutch Customer Service Agent for our client, an award-winning global management company in the fields of technology and service. You will be joining their open-minded, multicultural team in a beautiful office in Prague. About the position As a Dutch Customer Service Agent you will provide non-verbal customer service (email only). You are the first point of contact for our client's customers and will be responsible for handling inquiries in a professional manner to fully ensure customer satisfaction. Main tasks include: Receiving and processing claim notifications from customers Maintaining a high degree of customer service for all support queries, taking ownership of user problems and being proactive when dealing with user issues Ensuring that correct resolutions are found and involve appropriate areas in resolving problems when needed Participating actively in preventive maintenance, by documenting common problems and scripts for customer support in the Service Desk ...

Job Type:

Permanent Contract, Full-Time Position

Location:

Prague

Salary:

30000 - 40000

Job Ref:

32404