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  • German Customer Service

    We are looking for a new German colleague to our energetic and welcoming office on the sunny island of Malta! Our Client They represent one of the big players at the iGaming table and right now they are looking to expand their teams within the customer support as business is booming. Since 2005 this company has been providing comprehensive solutions to other companies and helping them succeed with their online casinos and sports booking websites. Their clients benefit from a suite of services including: complete Casino and Sportsbook management, multilingual CRM, cutting-edge payments and risk control, professional customer support call centers, VIP management and BI systems with LTV prediction for optimizing acquisition. These services complement their market-leading platform, which offers games from all the top providers as well as over 30 of the most popular global payment methods. Main Responsibilities Delivering a high level of service ensuring player satisfaction and handling of all general enquiries Create added value by identifying and maximizing sales opportunities Natural communicator through Email, Online Chats & Telephone What will you be doing day to day? Making all...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Malta
    Salary:
    N/A
    Job Ref:
    GERMANSINMALTA
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  • Dutch Customer Service

    Do you speak Dutch and want to become part of a leading technology company in Lisbon, Portugal? Our partner is a leading Japanese technology company offering a full range of technology products, solutions and services. With their 140,000 employees, they currently support customers in more than 100 countries. The Company's Delivery Centers (GDC) are a network of state-of-the-art technology hubs in key locations worldwide. Our partner's GDC in Lisbon is growing fast and they are now looking for ambitious Dutch-speaking people who want to become part of their helpdesk team. Main Tasks: Reply and support our subscribers through phone and email on their queries, doubts and questions about the product Register all interactions within a ticketing tool Support Shops selling our products on their doubts and technical queries. Monitor our Applications and chase costumers for contract signing Requirements: Basic Technical skills Interpersonal Skills Communication Skills Customer Orientation Problem Solving Skills The company offers you: Competitive pay Employment directly with our partner with the possibility of permanent contract Working life balance with full-time schedule and 25 holiday...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Lisbon
    Salary:
    N/A
    Job Ref:
    DUTCHSPEAKERSLISBON
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  • American Tobacco Brand Adviser (German)

    The Company. Are you interested in working in one of the biggest consumption branches worldwide? Are you dreaming of the Mad Men’s office environment? This American leading tobacco brand is looking for you to join their international team in Lisbon! As part of a global community, you will work with a wide range of nationalities and backgrounds. You will work for a company who cares about its employees, full of opportunities to learn and grow professionally and personally. The Job. In this role, you will be in charge of providing support and advice to the customer in regards to the brand’s tobacco products. Your tasks are: – Customer Service via phone an email – Providing product information to the customer – Professional usage consulting for the products – Processing of warranty cases The Profile. The company is recruiting on soft skills, regardless of your field of studies – they will train you on every aspect of the job. Are you customer service oriented, have good communication skills, pro-active and a team player? Then they might have an opportunity for you to join them! – You are fluent in German and good command of English – You are motivated, reliable and committed in you...

    Job Type:
    Temporary Contract, Full-Time Position
    Location:
    Portugal
    Salary:
    950-1400, relocation package available
    Job Ref:
    PLTG4000444
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  • Customer Support Executive (Dutch)

    The Company. Our client is a Belgian BPO company with an office in Barcelona. For their partner, for their client a well-known Belgian telecommunication company they are currently recruiting Dutch or Flemish native speakers for a Customer Service position in Barcelona. The Job. After a training the candidate will ensure Customer Support. The main tasks include: – Provide information and advice users on appropriate action to solve issues – Respond to incoming requests for assistance via telephone or email – Ensure quality service – Ensure high level of customer satisfaction and record information – Maintain client relationships through product support over the phone or chat The Profile. – You have a native level of Dutch and a very good level English – You have good communication skills – You are a team player and open-minded – You are enthusiast and motivated – You have an affinity to technology – If you have previous call Center experience, it's a plus The Offer. – A salary of 1305 Euro gross/month + performance related Bonus after 3rd month up to 250 Euro +free Spanish classes offered – Monday to Saturday: 9 AM – 9 PM (rotation shifts) – 39 hours/ week or 32 hours/ week ( with...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Barcelona
    Salary:
    17000 - 18000
    Job Ref:
    REFERENCE: NC01
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  • Dutch Content Management - Berlin

    Dutch speakers, who are looking for a Fresh start in a new city – How does Berlin sound? We have a content management job here where there is no phone interaction, so you get to rest your voice. This is the perfect job for those looking to get away from the call centre environment. So, if you have a near native level of Dutch & have good English, keep reading. Your Tasks: You will be reviewing online content for negative and/or abusive content. You will be responsible for daily online content review & management, ensuring that all customer/users have a positive online experience. It is up to you to keep up to date on the company’s policies especially when reviewing such negative comments. Our Client: Work & grow with an amazing international outsourcing giant here in Berlin, Germany. Our client has a number of office locations in Europe and many are based in Germany. With this client, you will certainly have a chance to grow your career and experience a truly multilingual office. Main Requirements: You will need the following to qualify for this Content management job: Near native level of Dutch Good level of English Excellent communication skills (especially written skills) Goo...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Berlin
    Salary:
    €18,492 - 22,092 per year
    Job Ref:
    34288
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  • Logistics Customer Adviser (Norwegian)

    The Company. Are you ready for a new life and work experience? Are you looking for a strong company to develop new skills? Are you looking for a People Company with a dynamic and multicultural environment? This is what you will find here! Our client is recognized as the Best Sales and Customer Service Solutions provider in the world and they are looking for motivated candidates to join their international team, including 65 nationalities. The Job. In this position, you would be a Customer Service Representative for one of the worldwide largest package delivery companies which provide specialized transportation. Every day, they manage the flow of goods, funds, and information in more than 200 countries and territories worldwide. You will support our client by helping them over the telephone and via email, with any queries they may have about products or services and also dealing with complaints. It is about providing the best customer experience possible for customers. The Profile. The company is recruiting on soft skills, regardless of your field of studies – they will train you on every aspect of the job. Are you customer service oriented, have good communication skills, pro-ac...

    Job Type:
    Temporary Contract, Full-Time Position
    Location:
    Lisbon
    Salary:
    1250-1550€/month+ relocation package available
    Job Ref:
    PLTG22000011100
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  • German Social Media Specialist

    o you speak German fluently and want to work in UK? Multilingual Jobs Worldwide is looking for a German Social Media Support Specialist to join the team in Belfast! Our client focus on customer engagement and improving business outcomes for over 450 global clients across multiple continents. Their 100,000+ staff deliver technology-infused, omni-channel customer experience management, marketing optimization, digital, consulting, analytics and back office solutions in 40+ languages from 125+ delivery centers. They serve automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; and energy and public-sector clients. ROLE: You will be responsible for monitoring and responding to comments and feedback through Social Media channels, such as Facebook & Twitter. While the role focus is on Social Media, you will also support customer interactions through, email, voice, chat and community forums. This role reports to the Social Media Team Manager, ensuring that responsiveness to posts and comments is delivered within an agreed service level, and that the communication styl...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Belfast
    Salary:
    N/A
    Job Ref:
    GERMANSPEAKERS
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  • Dutch Customer Service

    Are you native Dutch and want to start a career abroad? Multilingual Jobs Worldwide is searching for a Dutch Customer Service Agent for our Client in Lisbon and Porto! Our Client is worldwide leader in Customer Experience Management and shared services for international markets. Their team consists of over 9.000 employees from 82 nationalities, who are providing services in 35 languages for 64 markets worldwide. Currently, they are looking for Customer Support Agents to work for one of their many world-famous clients, including Bol.com, Netflix, Canon, Bose, Facebook, Philips, Zalando and Google Ads. Their modern and central offices are located in Lisbon and Porto. THE ROLE As a customer advisor, you will be responsible for handling customer inquiries, from product advice to reviewing order transactions within a great work environment, as well as the best work conditions and courses to help you achieve your goals. RESPONSIBILITIES Inbound Customer Service for bookings, purchases of services or goods Assistance with concerns regarding payment, shipping, return and exchange and further questions about customer accounts Management of changes, adjustments, complaints and any other c...

    Job Type:
    Temporary Contract, Full-Time Position
    Location:
    Lisbon
    Salary:
    N/A
    Job Ref:
    DUTCHSPEAKERS
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  • Online Marketing Adviser (French)

    The Company. You want to start your career with Digital Marketing? Do you like online advertising and new technologies? If you are motivated, creative and open-minded, we might have the perfect job for you! Start your career in digital marketing in an innovative and international company that is still working as a start-up. Do you have new ideas? Tell them! Every minute changes are made and you can have an efficient and innovative influence. Make a new international experience in sunny Lisbon. The Job. Looking for a job in sales or customer service? Both options are open to you! Your main tasks are: – You have your own portfolio of business customers and your own schedule. – Analyze the problems and/or inquiries of business customers and solve them via chat, mail & phone. – Advice on online marketing products and strategies as well as the implementation of marketing campaigns. – Support business customers in recovering account information and making payments. – Identify sales opportunities and sell products to customers. – Adaptation of existing processes to develop alternative solutions or to solve critical or more complex processes and take them to the next level. – Achieve hi...

    Job Type:
    Temporary Contract, Full-Time Position
    Location:
    Lisbon
    Salary:
    950- 1150 € gross/month + relocation package available
    Job Ref:
    LPTG12003000
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  • Dutch Customer Service

    Looking forward an extraordinary career opportunity abroad? This is your chance! Multilingual Jobs Worldwide is searching for a Dutch Customer Service Agent in Athens! Our client is a world-renowned market leader in providing outstanding customer service. They are currently looking for Dutch Customer Support Agents. As a Dutch Customer Support Agent, you will be responsible for answering calls from clients and providing excellent customer care through various channels. Profile You are/have: Native Dutch + fluent English Confidence, professionalism and motivation Excellent communication skills Problem solving skills Benefits Competitive monthly salary + bonus International, dynamic work environment Possibilities for further professional development Relocation package (in case you live abroad) Ongoing, paid trainings Free Greek language course Integration programme Fun team activities Interested? If yes, please send your CV to jessica@multilingualjobsworldwide.com you will be contacted shortly!

    Job Type:
    Temporary Contract, Full-Time Position
    Location:
    Athens
    Salary:
    N/A
    Job Ref:
    dutchcustomerservice10
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  • Dutch Customer Service

    Looking forward an extraordinary career opportunity abroad? This is your chance! Multilingual Jobs Worldwide is searching for a Dutch Customer Service Agent in Athens! Our client is a world-renowned market leader in providing outstanding customer service. They are currently looking for Dutch Customer Support Agents. As a Dutch Customer Support Agent, you will be responsible for answering calls from clients and providing excellent customer care through various channels. Profile You are/have: Native Dutch + fluent English Confidence, professionalism and motivation Excellent communication skills Problem solving skills Benefits Competitive monthly salary + bonus International, dynamic work environment Possibilities for further professional development Relocation package (in case you live abroad) Ongoing, paid trainings Free Greek language course Integration programme Fun team activities Interested? If yes, please send your CV to jessica@multilingualjobsworldwide.com you will be contacted shortly!

    Job Type:
    Temporary Contract, Full-Time Position
    Location:
    Athens
    Salary:
    N/A
    Job Ref:
    dutchcustomerservice
    Read More
  • Dutch Account Support (with relocation!)

    We are looking for Flemish and Dutch speakers to join our client's exciting new project in Dublin! Our client is a world-famous specialist in print- and digital document solutions. You will be joining their friendly Service Delivery team in Dublin, the vibrant capital of Ireland. As an Account Support Associate, you will be responsible for the operational, on-site delivery of outsourcing/facilities management to end user customers. Activities involve maintaining contracted service levels resulting in customer satisfaction, maintaining customer relationships, and contract commitments delivered within cost targets. The roles will suit enthusiastic candidates with customer service experience and a willingness to learn and develop. We will consider candidates who are already based in Dublin or willing to relocate (generous relocation package provided). Main Responsibilities: The Account Support Associate will work as part of the service delivery team that is aligned to one or more customers. He/she will have focus on the following: Delivery of service that meets SLA and delights the customer Supporting the achievement of productivity improvements Contributing to service transformati...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    N/A
    Salary:
    N/A
    Job Ref:
    XeroxNL
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  • Customer Support Japanese with a work permit – iGaming

    Are you ready for this change? The Profile. You are great in Customer Support. You are empathetic about your client’s issues. Your active listening skills are superb and solving people’s issues fulfills you. But are you ready for a job like this? Your approach is detail-oriented. Your ability to truly understand customer’s situation and your posterization skills are always reflected positively on customer’s satisfaction. But still, would you be ready for this role? With time, you, of course, would like to earn more. You seek learning from the best and would like to join the team where you could pick up new skills and knowledge from every member to eventually strive as a professional yourself. You know that supporting customers could be challenging at times. But you are not an emotional character and do not get wound-up easily. You can manage stress just fine. You understand that it is just another part of the job. But the only thing that really keeps you from the new opportunity is answering “Yes” to being ready from this job. The Company. Our client is a well-established and internationally known service provider for the iGaming industry. They provide their support services to ...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Barcelona
    Salary:
    18000 - 24000
    Job Ref:
    RG02
    Read More
  • Customer Support German (native level) – iGaming

    Are you ready for this change? The Profile. You are great in Customer Support. You are empathetic about your client’s issues. Your active listening skills are superb and solving people’s issues fulfills you. But are you ready for a job like this? Your approach is detail-oriented. Your ability to truly understand customer’s situation and your posterization skills are always reflected positively on customer’s satisfaction. But still, would you be ready for this role? With time, you, of course, would like to earn more. You seek learning from the best and would like to join the team where you could pick up new skills and knowledge from every member to eventually strive as a professional yourself. You know that supporting customers could be challenging at times. But you are not an emotional character and do not get wound-up easily. You can manage stress just fine. You understand that it is just another part of the job. But the only thing that really keeps you from the new opportunity is answering “Yes” to being ready from this job. The Company. Our client is a well-established and internationally known service provider for the iGaming industry. They provide their support services to ...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Barcelona
    Salary:
    18000 - 24000
    Job Ref:
    RG01
    Read More
  • Danish Customer Support for Nordic TV and Streaming Provider

    Vores klient tilbyder en udfordrende position som kundeservice medarbejder i Stockholm! Er du interesseret i kundeservice og telefonopkald? samtaler over telefon? Så hører vi fra dig! Om vores klient Vores klient er et globalt firma med kontorer i 22 lande med 30.000 medarbejdere. De tilbyder kundeservice, salg og teknisk support gennem deres kontaktcentre. De ved, at kunderne er blodet i virksomheden, og det er vigtigt for dem at levere storslået kundeservice til deres kunder. Vores kundes mission er at sikre, at deres kunder i deres firma altid har gode erfaringer med deres kundeservice, og at de også forsøger at blive bedre. Vores klient representere nordens største streamings service som også er den mest populære online videotjeneste til tv, sport, film og børneunderholdning. Denne streamings service tilbyder hele sæsoner af serier og det bedste udvalg af film og specielle live streams som Premier League, UEFA Champions League og NHL. De er også en del af Modern Times Group, som er en international underholdningsgruppe. Streaming servicen sætter hele deres hjerte ind i at skabe spektakulære produktoplevelser og investerer altid i opdateret indhold til deres kunder. Deres pas...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Stockholm
    Salary:
    20000 - 28000
    Job Ref:
    NJW Transcom SW
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  • Danish Customer Support for Nordic TV and Streaming Provider

    Vores klient tilbyder en udfordrende position som kundeservice medarbejder i Stockholm! Er du interesseret i kundeservice og telefonopkald? samtaler over telefon? Så hører vi fra dig! Om vores klient Vores klient er et globalt firma med kontorer i 22 lande med 30.000 medarbejdere. De tilbyder kundeservice, salg og teknisk support gennem deres kontaktcentre. De ved, at kunderne er blodet i virksomheden, og det er vigtigt for dem at levere storslået kundeservice til deres kunder. Vores kundes mission er at sikre, at deres kunder i deres firma altid har gode erfaringer med deres kundeservice, og at de også forsøger at blive bedre. Vores klient representere nordens største streamings service som også er den mest populære online videotjeneste til tv, sport, film og børneunderholdning. Denne streamings service tilbyder hele sæsoner af serier og det bedste udvalg af film og specielle live streams som Premier League, UEFA Champions League og NHL. De er også en del af Modern Times Group, som er en international underholdningsgruppe. Streaming servicen sætter hele deres hjerte ind i at skabe spektakulære produktoplevelser og investerer altid i opdateret indhold til deres kunder. Deres pas...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Stockholm
    Salary:
    20000 - 28000
    Job Ref:
    NJW Transcom SW DK
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  • Food Delivery Expert (Dutch)

    The Job. It’s a calm and lazy Sunday night. You are sitting on the sofa and dreaming about your favourite Italian pizza or the sushi from your favourite restaurant. The only thing holding you back is your lack of motivation to get up, get dressed and go all that way to the restaurant… If this ever happened to you, you might well understand the hype about food delivery Apps and companies these days. Why not be part of this constantly growing industry? Just switch your side and become the one supporting and helping the people in that Sunday-struggle. As a food delivery expert, you make sure all the deliveries processes work out fast and convenient. You will communicate via phone, email and live chat. But why would you leave your own sofa, go to Lisbon and care about other people’s meal orders? First of all, you will have a convenient start, promise! Let’s suppose you received your job offer and you move to Lisbon. You will have a personal pick up from the airport that brings you directly to your new home. You’re lucky! You don’t have the stress of searching an accommodation beforehand as the company provides rooms in shared flats. Once you are settled down a bit, your first day at...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Lisbon
    Salary:
    950-1240 gross/month
    Job Ref:
    PLTG101
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  • Travel Advisor with Dutch and English

    #FEEL GOOD WITH US! TELUS International Europe is a multilingual contact center, BPO (business process outsourcing) and ITO (information technology outsourcing) provider, delivering high-quality services since 2004. The company has more than 5,500 team members across nine delivery centers: Sofia and Plovdiv (Bulgaria); Bucharest and Craiova (Romania); Cork and Dublin (Ireland), as well as offices in Manchester and Cannock (England). TELUS International Europe offers contact center solutions, ITO and innovative customer service support for global customers in over 35 languages. You’ve always dreamed of discovering the World? You can do it NOW and more importantly you can do it every day! Become part of TELUS International Europe and work for one of our clients who helps people to live their dreams. Your responsibilities: Communicate with international customers on a daily basis via phone and email Consult others about traveling requests in a friendly and professional manner Find the best solution for everyone and propose different options concerning what’s the best for the customers Identify customers and record data Our requirements: You are fluent in Dutch Have a very good leve...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Bulgaria
    Salary:
    0 - 0
    Job Ref:
    TA_DE
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  • French Customer Service (NightShifts) - Cork

    Near-native and outgoing French speakers wanted for a fast growing and exciting customer care night shift team here in Cork. Your enthusiasm and customer focused attitude is what we’re looking for here along with excellent communication skills along with working in night shifts. This is a 40-hour week position in Cork with an extremely proud Irish company that has office locations around the globe. Shift work is involved to make sure you can work with this, along with a great competitive salary, relocation package & bonus structures. Your Tasks: You will deal with French-speaking customers, helping them with any questions/queries about their bookings and/or exiting. The customers you will be helping will mainly be looking for advice on their travel plans so confidence is key here. There is no rigid answer booklet, our client invites you to bring your creativity to the team when helping customers. You will focus on the overall customer experience and always strive for success. Our Client: Work for an International Irish Outsourcing company that makes some serious headway. Reaching for the stars is the only way they know how to grow, and they want you to join the team. They have p...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Cork
    Salary:
    €22k - 22.2k per year
    Job Ref:
    34944
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  • Junior B2B Technical Advisor – Intensive Shift (French+Spanish)

    Are you a motivated and open-minded person? Do you have experience working night shifts? Do you want to benefit from the training and career opportunities from a multinational company? Then this is your position: The Company. Our client is Europe’s leading independent provider of IT infrastructure services. They operate Infrastructure Operations Centers and Group Service Desks across Europe, South Africa, Asia an America and offer support in more than 30 languages. For their office in the center of Barcelona, they are looking for new employees to reinforce their team. The Job. After receiving an intensive onboarding training you will hold various responsibilities: – Manage effectively all incoming queries in a customer service environment (B2B) – Providing service to the clients via phone, email and web – Handling incoming requests and solving them – Ensuring that service quality levels meet expectations The Profile. – You have a fluent level of French, Spanish and English (written/spoken) – You have excellent communication skills – Previous experience in a customer service related position is a plus but not obligatory – You are friendly, motivated and open-minded – You are cust...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Barcelona
    Salary:
    18.300 € gross/year + attractive night + weekend bonus + free Spanish classes offered + restaurant tickets (after 3 months) + private health insurance (after 6 months) + discount in sport clubs
    Job Ref:
    REFERENCE: CT02
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