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  • Featured

    French Speaking Customer Service Agent- Stuttgart

    Job Summary Here is a French speaking Customer Service Job for those looking for a chance to kick start their career or perhaps you are looking for a career change. Previous office experience is needed (1-2 years Customer Service experience is not mandatory but would be a big plus for your application). You can look forward to working in Stuttgart, Germany, where you will be earning €30,000 and have a 10% yearly bonus depending on your performance. As we are looking people as soon as possible, we are looking for you to be living in Germany already or able to relocate on short notice​ What will you do in this job? As a Customer Service agent you will be dealing with customer via phone and email, you will record and manage issues and queries as they arise and help customers in a professional and timely manner. You will be in charge of monitoring customer's payments of goods and will be working closely with the finance department on this. Last but not least you will need to keep up to date on the product offerings of our client so that when the opportunity arises you will be able to up and cross sell. Who will you be working for? Our Client is an international Nordic Manufacture of...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Stuttgart, Baden-Württemberg
    Salary:
    30000 - 30000
    Job Ref:
    JN -082017-2472
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  • Featured

    Danish Customer Service Agent to Athens, Greece

    Nordic Jobs Worldwide, Oslo, Norge, søker for kunde dansktalende kundeservicemedarbejdere til Athen. Er du dansktalende og vil have international arbejdserfaring inden for kundeservice? Så har vi en spændende mulighed til dig! Vores multikulturelle klient søger dansktalende mennesker, der ønsker en karriere indenfor kundeservice. Vi søger især efter dig, der har et godt engagement og et glimt i øjet, og som ved, hvordan man arbejder indenfor det danske kundeservicemarked. Med et moderne lokalt center, beliggende i byens centrum er vores klient en god mulighed, hvis du vil opleve den rige historie og charmerende kultur i Athen! Athen er en by fyldt med interessante fænomener. Som en af ​​verdens største turistcentre er Athen fyldt med kulturelle oplevelser, uanset hvor du er! Uanset om du vil nyde nye typer af delikatesser eller kigge ud over kulturelle landskaber som Akropolis eller Dionysius’ teater. Måske kan du forestille dig, hvordan turisterne "oplever" Athen uden at skulle presse alt ind i en 7-dages ferie? Med strande ved krystalklart vand og sandstrande, der er let tilgængelige for alle, er det altid godt at bo i Athen! Dette er simpelthen jobbet for dem, der kan lide at...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Athens
    Salary:
    10000 - 14000
    Job Ref:
    DanishToAthens1234
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  • Featured

    German Speaking Technical Customer Support Representative (24/7)

    Technical Customer Support Representative Join us as a Technical Customer Support representative and you’ll be supporting a world-leading electrical vehicle charging network. As the voice of their brand, you’ll be speaking to their customers and helping them with any technical issues or account queries they may have. We’ll give you the tools and technical skills you need to guide the customer through the process and deliver a great customer experience, with every call. This is a great opportunity for someone who enjoys speaking to customers, being part of a friendly and supportive team, and learning some new skills. What’s on offer… Bespoke reward structures Comprehensive training programme, to teach you everything you need to know, plus weekly coaching sessions to help you hone your skills A range of learning and leadership development programmes Flexible benefits, including medical and dental cover Lots of fun days, charity initiatives and social events for you get involved with A few things you’ll need… A background in a customer facing role (call centre experience is ideal but not essential) Strong English and German language skills, both in reading and writing Flexibility; ...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Amsterdam
    Salary:
    22000 - 24000
    Job Ref:
    R1080126
    Read More
  • Featured

    Contact Center Agent (Werken in het Buitenland)

    WAT GA JE DOEN? Als Agent ligt jouw focus op het onderhouden van de optimale klantrelatie met de nodige zorg en kwaliteit. Elk contact met een klant vormt namelijk een commerciële kans. Je spreekt elke dag verschillende klanten. Je toont interesse in de klant en door jouw servicegerichte instelling geef je antwoord op de meest uiteenlopende vragen van de klanten. Je beantwoordt telefonische oproepen, mails, chats en andere vormen van communicatie. Hierbij is het van belang dat jij de actuele informatie begrijpt, goed kan inleven in de situatie van de klant en de vraag uitstekend weet te beantwoorden. Via een leuk gesprek enthousiasmeer je bestaande klanten om bekende, nieuwe en aanvullende producten te bestellen. Het betreft geen koude acquisitie. Vanaf jouw eerste dag begeleiden wij jou naar een succesvolle start! WIE IS EUROCCOR? Euroccor JSC, opgericht in 2005 en partner van Mifratel, de tweede grootste contactcenter groep inde Benelux, is een Bulgaars outsourcing partner (BPO) met Belgische roots. Euroccor heeft Belgische roots en opereert vanuit de Bulgaarse hoofdstad Sofia. Het succes is gebaseerd op het investeren in lange termijn klantrelaties en het streven naar een exc...

    Job Type:
    Permanent
    Location:
    Sofia
    Salary:
    in overleg
    Job Ref:
    Euroccor
    Read More
  • Featured

    Dutch Customer Service Agent

    Interested in working in a vibrant English-speaking European Capital city while fast-tracking your international career working for a highly respected global brand? We are looking for Dutch Customer Service Representatives to join our international EMEA Operations Centres in Dublin! Our buzzing multicultural tech hub in Dublin is home to over 1,500 employees supporting customers in 16 different languages. Together, we deliver payment solutions to our customers and merchants across EMEA. Our teams enjoy working in a relaxed, family-friendly environment where our values of Collaboration, Innovation, Wellness and Inclusion. There are a few other reasons why you should consider making Dublin your home. It’s a vibrant, fun, multicultural European Capital City and Technology Hub full of the famous Irish charm. This dynamic city embraces history, culture, music, sport and innovation - others who have made Dublin their home include James Joyce, Oscar Wilde, Guinness, Bram Stoker, Colin Farrell and U2 to name just a few! You can also watch a play in the world famous Abbey Theatre, enjoy food and drinks with friends in the city’s trendy Cultural Quarters, have a walk on the beach or a hik...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Dublin
    Salary:
    Competitive Salary + Bonus + Relocation* + Onsite Gym + Pension + Health Insurance + Education Allowance + Subsidised Restaurant
    Job Ref:
    Dutch1
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  • Online Driver Support Agent (Dutch)

    Are you a dynamic and passionate person? Are you interested to work for a revolutionary and brand-new project and ready for a new experience in the metropolitan city of Barcelona? The Company. This award-winning international outsourcing company is working with Top Worldwide Brands. By putting customer care on the first place, they make the difference in the market. As a constantly growing company, they are actively looking for motivated candidates to join their international and multicultural team in Barcelona. Their Client provides innovative transportation services in Europe. They were built up in 2017 and are consistently growing in the European market. The Job. This position requires an impeccable communication with clients via text and email. – Provide live support trough SMS and email-based communication – Guarantee a high-quality customer service – Ensure a fully understanding of customers’ needs – Ensure meticulousness and high attention to details – Having a full understanding of the project in order to professionally answers to daily inquiries – Provide efficient and proactive support to clients The Profile. – You are native Dutch and have an excellent level of Englis...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Barcelona
    Salary:
    18000 - 20000
    Job Ref:
    CVD01newk
    Read More
  • Online Driver Support Agent (German) – night shift

    Are you a dynamic and passionate person? Are you interested to work for a revolutionary and brand-new project and ready for a new experience in the metropolitan city of Barcelona? The Company. This award-winning international outsourcing company is working with Top Worldwide Brands. By putting customer care on the first place, they make the difference in the market. As a constantly growing company, they are actively looking for motivated candidates to join their international and multicultural team in Barcelona. Their Client provides innovative transportation services in Europe. They were built up in 2017 and are consistently growing in the European market. The Job. This position requires an impeccable communication with clients via text and email. – Provide live support through SMS and email-based communication – Guarantee a high-quality customer service – Ensure a fully understanding of customers’ needs – Ensure meticulousness and high attention to details – Having a full understanding of the project in order to professionally answers to daily inquiries – Provide efficient and proactive support to clients The Profile. – You are native German and have an excellent level of Engl...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Barcelona
    Salary:
    18000 - 20000
    Job Ref:
    CVG01newk
    Read More
  • Online Driver Support Agent (French)

    Are you a dynamic and passionate person? Are you interested to work for a revolutionary and brand-new project and ready for a new experience in the metropolitan city of Barcelona? The Company. This award-winning international outsourcing company is working with Top Worldwide Brands. By putting customer care on the first place, they make the difference in the market. As a constantly growing company, they are actively looking for motivated candidates to join their international and multicultural team in Barcelona. Their Client provides innovative transportation services in Europe. They were built up in 2017 and are consistently growing in the European market. The Job. This position requires an impeccable communication with clients via text and email. – Provide live support through SMS and email-based communication – Guarantee a high-quality customer service – Ensure a fully understanding of customers’ needs – Ensure meticulousness and high attention to details – Having a full understanding of the project in order to professionally answers to daily inquiries – Provide efficient and proactive support to clients The Profile. – You are native French and have an excellent level of Engl...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Barcelona
    Salary:
    19000 - 21000
    Job Ref:
    CVF01newk
    Read More
  • Tourism Customer Service Agent (French)

    Are you passionate by the Travel, Hospitality and Tourism industry? Are you quality and service oriented and always ready to help people? The Company. This award-winning international outsourcing company is working with Top Worldwide Brands. By putting customer care on the first place, they make the difference in the market. As a constantly growing company, they are actively looking for motivated candidates to join their international and multicultural team in Barcelona. Their Client, Airbnb, an e-commerce leader of direct accommodation rental, is looking for French speakers with strong team spirit to reinforce their constantly growing Support Team! The Job. In this role, you will be responsible to answer client questions, doubts and complaints via phone and email. – Provide professional and friendly client support via phone and email – Responding to enquiries and handling different problems – Ensure quality and professional service – Ensure high level of customer satisfaction – Follow-up of customer information – Having a full understanding of Airbnb processes – Record all information in the internal system The Profile. – You are a native French speaker and have an excellent le...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Barcelona
    Salary:
    14000 - 16000
    Job Ref:
    CAF02kim
    Read More
  • Tourism Customer Service Agent (German)

    Are you passionate by the Travel, Hospitality and Tourism industry? Are you quality and service oriented and always ready to help people? The Company. This award-winning international outsourcing company is working with Top Worldwide Brands. By putting customer care on the first place, they make the difference in the market. As a constantly growing company, they are actively looking for motivated candidates to join their international and multicultural team in Barcelona. Their Client, Airbnb, an e-commerce leader of direct accommodation rental, is looking for German speakers with strong team spirit to reinforce their constantly growing Support Team! The Job. In this role, you will be responsible to answer client questions, doubts and complaints via phone and email. – Provide professional and friendly client support via phone and email – Responding to enquiries and handling different problems – Ensure quality and professional service – Ensure high level of customer satisfaction – Follow-up of customer information – Having a full understanding of Airbnb processes – Record all information in the internal system The Profile. – You are a native German speaker and have an excellent le...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Barcelona
    Salary:
    14000 - 16000
    Job Ref:
    CAG02kim
    Read More
  • Sport Brand Customer Adviser

    You want to support athletes of all kind in their pursuit of excellence, whether that means winning a medal or just leading a more active lifestyle? The Company. This award-winning international outsourcing company is working with Top Worldwide Brands. By putting customer care on the first place, they make the difference in the market. As a constantly growing company, they are actively looking for motivated candidates to join their international and multicultural team in Barcelona. Their Client, New Balance, an innovative and supportive brand , is looking for German speakers with strong team spirit to reinforce their constantly growing Support Team! The Job. In this role, you will be responsible to answer client questions, doubts and complaints via phone and email. – Provide professional and friendly client support via phone and email – Responding to enquiries and handling different problems – Ensure quality and professional service – Ensure high level of customer satisfaction – Follow-up of customer information – Having a full understanding of New Balance company corporate identity – Record all information in the internal system The Profile. – You are a native German speaker an...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Barcelona
    Salary:
    16000 - 20000
    Job Ref:
    CNB01
    Read More
  • German Customer Service Representative

    Are you looking for a job in the diverse, vibrant city of Amsterdam? Do you speak German fluently and to you have affinity for fashion or IT? Are you available to start at the beginning of January? Boost your career by working for an internationally acclaimed business close to Amsterdam city centre! Why moving to Amsterdam? Amsterdam, the lively capital of The Netherlands, is a popular destination for those looking for a fun weekend getaway. But many expats also find their home in the Venice of the North. This lovely canal-side city is known for its tolerance and welcoming, laid-back attitude. Amsterdam is diverse and multicultural city with a rich cultural life. The city offers a great variety of museums, restaurants and a vibrant night life. In short, it’s the perfect destination to enjoy life and meet people from all over the world! About the position Our client is a world leader in customer experience outsourcing and known for its collaborations with many acclaimed brands. They are now looking for German Customer Support Advisors to join their open-minded, succesful team in dynamic Amsterdam. In this role you will be working for either the largest global apparel brand in the...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Amsterdam
    Salary:
    N/A
    Job Ref:
    ref 32397
    Read More
  • German Customer Service Representative

    German Customer Representative in Barcelona Our client is an internationally acclaimed outsourcing business. Many succesful organisations have transferred their service departments to our client so they can focus on their core-business. As a German Customer Representative you are able to boost your career by representing a world-famous brand, while working within an multicultural, ambitious team in sunny Barcelona! Responsibilities Contact Management: Provide first class customer satisfaction at all times by taking necessary steps to assist and support our customers Handle incoming customer contacts (via telephone, e-mail, chat or other channels) while creating and logging tickets into the system Make outbound contacts to consumers (via telephone and email) in response to generated issues by following up with additional information or updates Update tickets in accordance with proper logging procedures Ensure correct presentation of the client's corporate and brand images in all interactions Knowledge Management: Attend all trainings to gain expert knowledge and understanding of all products and procedures relevant to the service Provide proactive feedback to team leaders regardi...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Barcelona
    Salary:
    N/A
    Job Ref:
    BCN-German
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  • German Customer Service Representative

    German Customer Representative in Barcelona Our client is an internationally acclaimed outsourcing business. Many succesful organisations have transferred their service departments to our client so they can focus on their core-business. As a German Customer Representative you are able to boost your career by representing a world-famous brand, while working within an multicultural, ambitious team in sunny Barcelona! Responsibilities Contact Management: Provide first class customer satisfaction at all times by taking necessary steps to assist and support our customers Handle incoming customer contacts (via telephone, e-mail, chat or other channels) while creating and logging tickets into the system Make outbound contacts to consumers (via telephone and email) in response to generated issues by following up with additional information or updates Update tickets in accordance with proper logging procedures Ensure correct presentation of the client's corporate and brand images in all interactions Knowledge Management: Attend all trainings to gain expert knowledge and understanding of all products and procedures relevant to the service Provide proactive feedback to team leaders regardi...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Barcelona
    Salary:
    N/A
    Job Ref:
    32567
    Read More
  • German Customer Service Representative

    We are looking for a German Speakers that want to join a awesome team in Brno, Czech Republic ! Our client in the Czech Republic provides business-to-business trans-formative services for its clients across the globe. The company’s integrated IT and BPM solutions approach enables it to unlock business value across industries and service lines, and address business challenges for its clients. They are a leading providers of next-generation consulting, technology and outsourcing solutions. From its Brno Deliver Center they provide services to more than 20 global multinational corporations. Observe these changes from up close and be at events which are changing the world! About living in BRNO Living in the Czech Republic has many advantages including affordable, low-cost living, a very good infrastructure, proximity to other European locations, as well as an interesting history and culture and beautiful nature. Brno is a truly international city with inhabitants and visitors from all over the world and there is no requirement to speak Czech! Your responsibilities : • Cooperation with our clients and providing the relevant information • Conduct customer calls as the main point of co...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Brno
    Salary:
    N/A
    Job Ref:
    32573
    Read More
  • Mobile Banking Support (French)

    ++Would you like to live and work in the charming student city of Münster? ++ Do you like supporting and advising people? ++ Then this is your position: The Company. Our partner is an international Contact Solutions provider working with leading companies and having a worldwide presence. For one of their clients, a mobile bank, they are currently recruiting a French speaker for their office in Münster, Germany. The Job. As part of the French support team you will advise and support customers via email, chat and ticketing system (not on the phone). The main tasks include: – Solving any incidences of customers via chat, email and ticketing system – Providing excellence supports towards banking customers – Handling administrative tasks – Improving knowledge about product and services The Profile. – Excellent level of French and good command in English – Professional and very good French writing skills – Experience in customer service would be a plus – Customer service oriented, friendly and good telephone manner – Flexible, pro-active and a fast-learner – Good MS-Office skills – EU citizenship or valid work permit for Germany The Offer. – Possibility to work in an international wor...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Münster
    Salary:
    19000 - 20000
    Job Ref:
    MB09
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  • Customer Support Executive (Dutch)

    The Company. Our client is a Belgian BPO company with an office in Barcelona. For their partner, for their client a well-known Belgian telecommunication company they are currently recruiting Dutch or Flemish native speakers for a Customer Service position in Barcelona. The Job. After a 6 weeks training the candidate will ensure Customer Support. The main tasks include: – Provide information and advice users on appropriate action to solve issues – Respond to incoming requests for assistance via telephone or email – Ensure quality service – Ensure high level of customer satisfaction and record information – Maintain client relationships through product support over the phone or chat The Profile. – You have a native level of Dutch and a very good level English – You have good communication skills – You are a team player and open-minded – You are enthusiast and motivated – You have an affinity to technology – If you have previous call Center experience, it's a plus The Offer. – A salary of 1305 Euro gross/month + performance related Bonus after 3rd month up to 250 Euro +free Spanish classes offered – Monday to Saturday: 9 AM – 9 PM (rotation shifts) – 39 hours/ week or 32 hours/ wee...

    Job Type:
    Temporary Contract, Full-Time Position
    Location:
    Barcelona
    Salary:
    15000 - 18000
    Job Ref:
    NC01F
    Read More
  • French Customer Service Agent - Sunny Lisbon

    We’re looking for near native French speakers with 6-12 months experience in customer service to join the care team here in Lisbon, Portugal for an international global leader in the customer service excellence experience. For more on your next opportunity abroad, keep reading! Your Tasks: Take incoming calls and emails Dealing with and resolving queries and issues customers may be having. Advice customers on the best products/services to purchase in order to create the best customer experience possible, Help customers carry out online reservations and purchases online. Provide feedback where necessary on actions to be taken to improve team productivity and performance. Our Client: Work for an international outsourcing company whose main aim to deliver the best customer experience possible. Helping their customers worldwide within the Travel/Tourism/Fashion/Technology sector to anticipate and deliver the best service they can with your help. Main Requirements: You will need the following to qualify for this Customer Service Job: Near native French Good English Excellent communication skills (written & verbal) 6-12 months customer service experience OK with working in Shifts (Mon...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Lisbon
    Salary:
    12000 - 14000
    Job Ref:
    JN -092018-2775
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  • French Customer Services - Cork City

    So you are looking for an opportunity to work in Ireland? How does a job in customer service sound? A job in Cork for an amazing employer based in the second biggest county in Ireland. You could work for an employer who truly values their employees and sees them as their biggest asset and where there is the very real possibility for growth in a short period of time as you will be joining a brand new team. You can expect to earn €23,000 gross per year - be put up for 2 weeks by our client to help you settle in (relocation package) and live the action packed city that is Cork. What will you do in this job? As the latest addition to this exciting new project in Cork, it will be your job to answer customer queries mainly through Email and occasionally through phone and chat. In terms of resolving customer's issues you will be tasked with investigating and researching these issues so that you can identify their problem and then escalate it when needed in order to ensure a timely and efficient customer experience. Our client is looking for someone with an eye for detail so for you to actively keep an eye out for possible ways to improve their overall service to customers would be a bi...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Cork City,
    Salary:
    €22000 - €23000 per annum
    Job Ref:
    JN -112017-2534
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  • Dutch Customer Service Administrator - Dublin

    Dutch speaking Customer Service Administrator with a strong interest in internet-based products, fidgeting with gadgets and know how to make things tick. We are looking for you here in Dublin city centre for an amazing homegrown Irish international company. With a good relocation package and €28,000 salary packet – Keep reading! Your Tasks: You will take incoming calls and emails – dealing with them in a professional and timely manner Providing first level support to all clients and customers – escalating issues that you cannot resolve. Monitor the support database and update where necessary in order to help future training and clients. Customer care is important here so delivering the best tech support is of the utmost importance Our Client: Work for an International Irish Outsourcing company that makes some serious headway. Reaching for the stars is the only way they know how to grow, and they want you to join the team. They have project-based teams and the project they want you for is within the internet-based products sector here in Dublin. Main Requirements: You will need the following to qualify for this job: Near native Dutch Good level of English Excellent communication ...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Dublin
    Salary:
    26000 - 28000
    Job Ref:
    JN -102018-2785
    Read More

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