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  • German e-commerce agent

    The Company. This French BPO company works with reputed worldwide brands and keeps growing at a fast pace. For several of their partners (such as Air France, ManoMano, Drivy), they are looking for highly motivated German customer care specialists to join their young and international team in Barcelona (Poblenou area). This dynamic bunch of French, Spanish, Italians, Germans and Nordics professionals is the key point of contact between the client and the customers. The Job. You will be in charge of the customer relations with the members by replying to their requests via email, chat and on the phone. Key aspects of the role include: – Advising customers about the products – Providing professional and friendly client support – Responding to inquiries and finding suitable solutions to customers’ issues – Ensuring quality and professional service – Ensuring high level of customer satisfaction The Profile. – You are a native German speaker and fluency in a second language would be a plus (English, Spanish or French) – Previous experience is desirable but not mandatory – You have excellent communication skills, with a high level of writing and typing ability – You have good soft skill...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Barcelona
    Salary:
    23000 - 25000
    Job Ref:
    Ger_Ecom
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  • Dutch Customer Service Representative - Frankfurt

    Dutch Customer Service Representative - Frankfurt Dutch speaking Customer Service Representatives wanted here in Frankfurt for a big player in the automotive sector. You will be providing support to the customers of these vehicles and any possible issues they may face. Have 1-2 years of customer service experience and want to live and work in Frankfurt this year? Apply Today Your Tasks: Responsible for incoming calls and emails from customers with regards to issues/queries and complaints. Process incoming cases with the use of internal tools and various teams in order to evaluate escalation etc. Upsell where possible Throughout each process, you will work towards delivering the best service possible in order to maintain great relationships. Our Client: Work for a big player in the tech side of the automotive sector. Our client prides themselves on offering the best tech solutions based on their excellent quality and innovation. They are based in Dusseldorf and now looking to grow their Italian automotive support team. Main Requirements: You will need the following skills in order to qualify for this job: Near native Dutch Good level of English Excellent communication skills (wri...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Frankfurt
    Salary:
    €2.5k - 3k per month + relocatie
    Job Ref:
    34982
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  • Dutch Customer Support - Berlin

    Dutch Customer Support - Berlin Dutch Customer Support Representative wanted for a great growing team here in Berlin, Germany with a reputable and trustworthy client of ours. All you need is a near native level of both Dutch and English as well as a minimum of 6-12 months customer support experience. Your Tasks: You will be taking inbound calls and emails from a customer with regards to any damage and/or accidents that occur with the products provided by the company. You will need to be able to act fast & be quick on your feet in order to take in vast amounts of information from customers & to determine the next step in the support process. You will be in regular contact with various departments such as insurance, repairs and appraisals etc. You will be required to take note of all the information from customers in order to document it within the company database. Our Client: Work for an experienced and trusted global organisation with over 100-years’ experience in the rental game. Established in Germany and now expanding further within Europe – join the team today to help them do so. Main Requirements: You will need the following to qualify for this job: Near native level of Du...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Berlin
    Salary:
    €0 - 26,160 per year
    Job Ref:
    33717
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  • iGaming Customer Support (German)

    Are you ready for this change? The Company. Our client is a well-established and internationally known service provider for the iGaming industry. They provide their support services to over 10 countries around the globe, ensuring first-class excellency. They have a centrally-located, modern and human-sized office in the vibrant city of Barcelona, fantastic culture and international team of professionals. The Job. After 2 weeks of training + 2 weeks of shadowing (both are paid), your responsibilities will be to: - Help customers via e-mail and live chat on gaming or technical issues (no phone calls involved) - Assist them with the services and products offered - Report to the team leaders and other partners The Profile. You speak German at a native level and you have a good level of English You are interested in online casinos and betting You have empathy, with a problem-solving attitude and an ability to handle pressure You are a great team player able to work independently You can start working as soon as possible The Offer. - Full-time job: 40 hours per week with rotating shifts from 08:00 am to 17:00 pm or 16.00 pm to 01:00 am, including weekends, 2 days off in a row every we...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Barcelona, Barcelona
    Salary:
    €18000 - €21000 per annum
    Job Ref:
    BBBH1331
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  • Technical Support Specialist (German)

    Being one of Europe´s leading global outsourcing company with over 60 different locations worldwide, our Client stands for diversity and quality. Working for many of the 500 Fortunes Companies in the world, they are constantly looking for thriving candidates in Barcelona who want to be part of a multicultural environment and develop their skills further. Do you speak German and are you looking for a job in Barcelona? Check this out! The Job. In this position, you will be in charge of resolving technical issues and of ensuring pre- and after-sales customer support to the company's customers. The main tasks involve: Take incoming requests from customers via phone and/or email and provide them with accurate information Analyse complex technical issues and solve them on a quality level Logging and follow-up of correct and valid orders and solve any issue Deliver high level customer service on logistics, warranties, refunds, delivery process, and invoicing, etc. Provide support in line with SLA standards Maintain knowledge and expertise associated with company products Monitor/progress all open queries in queue Escalate potential service issues to the appropriate level Record all req...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Barcelona, Barcelona
    Salary:
    €16193.00 - €18000 per annum
    Job Ref:
    BBBH682
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  • Swedish Customer Service Representative to Athens, Greece

    Nordic Jobs Worldwide is looking for candidates with a fluent or native Swedish language skillset, for a Customer Service job in Athens, Greece. Do you speak Swedish and want to gain international experience within customer service and the IT industry? Then we have a golden opportunity for you! Our multicultural client is searching for Swedish speakers, that want to work within customer service. We are looking specifically after you that have a good work attitude and service in your blood. With a modern office that is located in the central part of Athens, our client offers both work experience and cultural experience in the charming city of Athens! Why live and work in Athens, Greece? Our partner is the market leader in Customer Care Services. They were awarded as the “Best Multi-Lingual Contact Center in Europe, 2017” and as a “Great Place to Work, 2017” in Greece. Their continuously growing international family consists of 6,300 dedicated employees that provide top quality first line customer service & technical support for leading companies in 36 languages. More than 91 nationalities make their working environment the most interesting multicultural one found in Greece. Join ...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Athens
    Salary:
    0 - 0
    Job Ref:
    SweCS2Athens
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  • Swedish Speaking IT Support - Tallinn, Estonia

    We are looking for Swedish Speakers to work with IT Support in beautiful Tallinn! Are you looking for an adventure abroad? International experience with one of the biggest IT Companies in the Nordic regions? Do you have a passion for technology? Then this is the job for you! To be successful in this role you need to: Study the customer’s business logics and technical environment. Have very good Swedish language skills (both written and spoken). Excellent communication skills with a genuine enthusiasm towards a career in IT Be an experienced computer user. Have previous working experience and/or education in IT support area but this can also be trained so don't worry! Have solution-oriented mindset and ability to prioritize your tasks. Finally, and most importantly you need to be a good listener with a positive attitude. Requirements Required skills: Some customer service experience, excellent communication skills, personality, mature and professional attitude, interest in and basic aptitude for I.T. Offer Our client promises to support you with these benefits: Finding a place to live and signing a rental contract Flights out to Estonia Moving your belongings to Estonia Picking y...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Tallinn
    Salary:
    0 - 0
    Job Ref:
    Swe2Tallinn
    Read More
  • Swedish VIP Account Manager to Sunny Limassol in Cyprus!

    Are you fluent in Swedish and looking to make your next career move abroad? Do you have a confident personality and are great at building strong relationships? If so, we have a great job opportunity for you in sunny Limassol, Cyprus! About the position Our client is an important service provider in the gaming industry. The company prides itself on the family atmosphere in the offices and the individual approach to every employee. You will be able to take on tasks you enjoy and progress on the company career ladder. Your responsibilities include: Build strong relationships with the most important clients of the company Attend to the needs of key clients and provide adequate solutions Keep customers updated on special promotions and deals Represent the company in all your interactions Work towards daily, weekly and monthly targets Why move to Cyprus? Living in Cyprus is a “dream come true” experience. Imagine living on an island all year round, where most people can only enjoy a short holiday. Cyprus has an amazing coastline and beaches and the great weather to enjoy this all the time. The rich and ancient culture of the island make living in Cyprus a truly unique experience. The ...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Limassol
    Salary:
    0 - 0
    Job Ref:
    SweVip2Cyp
    Read More
  • Swedish Customer Support Consultant to Lisbon!

    Our client The client is located in over 150 offices spread over 25 countries throughout the world. The company combines comprehensive customer service with digital, training and technological expertise to help build brand and improve customer satisfaction. They collaborate with their customers to effectively exploit the industry's explosive digital transformation to ensure an innovative end-to-end solution to manage and enhance customer experience. Swedish Customer Support Consultant We are looking for candidates with different backgrounds to expand their client's office in Lisbon. In your work as customer support Consultant, your work tasks will be to answer incoming calls and email. Language skills are the key in these positions and it is very important that the candidate in question has good Swedish and English knowledge. It would also be a great advantage if you are a person who quickly manages to get into new technologies. Requirements: Fluent in Swedish and English oral and written (mandatory) Strong in communication and interpersonal skills Experience with customer support will be a plus Experience with using the MS Office suite, Outlook and Excel will be a plus Can pick...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Lisbon
    Salary:
    0 - 0
    Job Ref:
    SweCs2Sitel
    Read More
  • German Social Media Support in the Netherlands

    Are you passionate about social media and want to make it your career? Then this is a golden opportunity for a German Car Brand. The organization We are currently recruiting for one of the most prestigious German car brands in the world! The brand is known for luxury vehicles, buses, coaches, and lorries. They are looking for German speakers to move and work in the Netherlands. The role will be customer service through social media. The ideal candidate will have experience with customer service and be very interested in social media. The function The success of the clients Social Media Team is rooted in social listening skills. The client tries to listen to all customers. To know their “likes” and “dislikes”, to understand their interests and concerns, who they are, what they care about and what they do. They follow them into their virtual world. They are driven to perfection not only because they know their audience but also because they perfectly understand the specific nature of each of the social media channels. Our client can change and adopt the tone of voice between the platforms to engage and hook their followers and generate social conversations. Day to day, the client ...

    Job Type:
    N/A
    Location:
    Maastricht
    Salary:
    N/A
    Job Ref:
    GMB1
    Read More
  • Finnish B2B Customer Service Gütersloh

    Finnish B2B Customer Service Gütersloh We are looking for near native Finnish speakers with a good level of English (excellent communication skills) who have previous customer service/order management experience. If you do have between 6-12 months customer service experience and you are looking for the next step into the B2B sector – Gütersloh, Germany is the place to be so keep reading for more. Your Tasks: Work closely with clients over the phone and via email Help clients with any queries and/or issues they may be having with regards to their orders and payments. Work closely with the logistics team in order to answer particular questions on delivery times of client’s goods. You will get a chance to work with various account managers, helping them prepare their offerings for their clients abroad Our Client: Work & grow with an amazing international outsourcing giant here in Gütersloh, Germany. Our client has a number of office locations in Europe and many are based in Germany. With this client, you will certainly have a chance to grow your career and experience a truly multilingual office. Main Requirements: You will need the following to qualify for this B2B Customer Service...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Gütersloh
    Salary:
    €0 - 29,580 per year + Relocation Package
    Job Ref:
    34333
    Read More
  • German B2B Customer Service Gütersloh

    German B2B Customer Service Gütersloh We are looking for near native German speakers with a good level of English (excellent communication skills) who have previous customer service/order management experience. If you do have between 6-12 months customer service experience and you are looking for the next step into the B2B sector – Gütersloh, Germany is the place to be so keep reading for more. Your Tasks: Work closely with clients over the phone and via email Help clients with any queries and/or issues they may be having with regards to their orders and payments. Work closely with the logistics team in order to answer particular questions on delivery times of client’s goods. You will get a chance to work with various account managers, helping them prepare their offerings for their clients abroad Our Client: Work & grow with an amazing international outsourcing giant here in Gütersloh, Germany. Our client has a number of office locations in Europe and many are based in Germany. With this client, you will certainly have a chance to grow your career and experience a truly multilingual office. Main Requirements: You will need the following to qualify for this B2B Customer Service j...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Gütersloh
    Salary:
    €28,000 - 29,580 per year
    Job Ref:
    34938
    Read More
  • French + German B2B Customer Service Gütersloh

    French + German B2B Customer Service Gütersloh We're looking for near native French + German speakers with a good level of English (excellent communication skills) who has previous customer service/order management experience. If you do have between 6-12 months customer service experience and you are looking for the next step into the B2B sector – Gütersloh, Germany is the place to be so keep reading for more. Your Tasks: Work closely with clients over the phone and via email Help clients with any queries and/or issues they may be having with regards to their orders and payments. Work closely with the logistics team in order to answer particular questions on delivery times of client’s goods. You will get a chance to work with various account managers, helping them prepare their offerings for their clients abroad Our Client: Work & grow with an amazing international outsourcing giant here in Gütersloh, Germany. Our client has a number of office locations in Europe and many are based in Germany. With this client, you will certainly have a chance to grow your career and experience a truly multilingual office. Main Requirements: You will need the following to qualify for this B2B Cu...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Gütersloh
    Salary:
    €28k - 30k per year
    Job Ref:
    34912
    Read More
  • Dutch + German Customer Relationship Manager - Gutersloh

    Dutch + German Customer Relationship Manager - Gutersloh We're looking for near native Dutch + German speakers with a good level of English (excellent communication skills) who has previous customer service/order management experience. If you do have between 6-12 months customer service experience and you are looking for the next step into the B2B sector – Gütersloh, Germany is the place to be so keep reading for more. Your Tasks: Work closely with clients over the phone and via email Help clients with any queries and/or issues they may be having with regards to their orders and payments. Work closely with the logistics team in order to answer particular questions on delivery times of client’s goods. You will get a chance to work with various account managers, helping them prepare their offerings for their clients abroad Our Client: Work & grow with an amazing international outsourcing giant here in Gütersloh, Germany. Our client has a number of office locations in Europe and many are based in Germany. With this client, you will certainly have a chance to grow your career and experience a truly multilingual office. Main Requirements: You will need the following to qualify for th...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Gütersloh
    Salary:
    €28k - 30k per year + relocatie
    Job Ref:
    34205
    Read More
  • Online Fashion Agent for Wish (Italian)

    The Company. Are you a fashionista or beauty queen/king? You always know the In & Outs, and you follow the fashion shows all over the world? Are you looking for a job where you would work with brands like Calvin Klein, Levi´s, & GHD? You would work for one of the leading online platforms for fashion and/or beauty in Porto. If you want to make a great experience abroad or if you want to start your career with an innovative organization, in each way, you’ll find what you are looking for with us! The Job. I don´t find the article I am looking for, can you help me to find a similar? Do you think I can combine these patterns? All of these could be questions you have to solve for the customers. If customers have queries with their shopping cart or another issue during their shopping experience. You will deliver calm and smart decisions in high-pressure situations while paying attention to detail. On the phone, via E-Mail or online you will help the customer in the way you are the most confident with. The Profile. The company is recruiting on soft skills, regardless of your field of studies – they will train you in each aspect of the job. Are you customer service oriented, have good co...

    Job Type:
    Temporary Contract, Full-Time Position
    Location:
    N/A
    Salary:
    10000 - 15000
    Job Ref:
    PLTD13
    Read More
  • Social Media Sales Agent (Italian)

    The Company. Are you ready for a new life and work experience? Are you looking for a strong company to develop new skills? Are you looking for a People Company with a dynamic and multicultural environment? This is what you will find here! Our client is recognized as the Best Sales and Customer Service Solutions provider in the world and they are looking for motivated candidates to join their international team, including 82 nationalities. Located in Lisbon, you will find a company which takes care of you. From your career development, language skills, accommodation to your social integration. The Lisbon experience encompasses many things. Lisbon offers all the enjoyments you would expect of a Capital, yet with half the fuss of other European capitals. Are you into neighbourhood festival or into sunset watch from the old Moorish castle? Lisbon has definitely a lot to offer and give the opportunity to enjoy different lifestyles. The Job. In this role, you will be a Sales Agent for one of most wellknown social media companies worldwide. Your main responsibilities are: – Be the first point of contacts for customers (via phone or online) – Qualify and understand customers’ needs – Po...

    Job Type:
    Temporary Contract, Full-Time Position
    Location:
    Lisbon
    Salary:
    11000 - 14000
    Job Ref:
    LPT100
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  • Traveler Adviser (German)

    Worldwide company recruiting German speaking Customer Service Advisers in Lisbon. Do you want to work for a multinational leader in the hospitality industry? We are currently looking for German speakers for their office in Lisbon. The Job. – Provide professional customer service solutions to travelers over the phone and emails – Answer and solve client and customer inquiries and issues – Guarantee clients satisfaction and high level of quality – Ensure and participate in the success of the department The Profile. – You have native level in German – You have a good level of English – You are motivated and with a positive mindset – You are efficient and have good organisation skills – You are a team player – you are client and service oriented – You are willing to stay in the country for medium term at least (no summer or short term project!) – You are punctual and flexible – You have very good communication skills The Offer. – Salary of 1100€ per month (x14 per year) + 150 € bonus/month – 6 € meal voucher per work-day – Permanency bonus of 600 € every 190 days of contract – Payment of up to 300 €/month for the rent (during the first 3 months) – Reimbursement of flight tickets aft...

    Job Type:
    Temporary Contract, Full-Time Position
    Location:
    Lisbon
    Salary:
    11000 - 18000
    Job Ref:
    PBA0010
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  • Gaming User Experience Specialist (German)

    The Company. Are you a Super Mario Bros nostalgic? This gaming and interactive entertainment worldwide leader is looking for candidate to join their international team in Lisbon. Mario, Donkey Kong, Metroid, Zelda and Pokémon will be part of your day to day job! Are you looking for a first experience abroad to develop your skills and work in a foreign country? Or are you looking for a long term job to start your career? We offer both short term (min. 3 months) and long term opportunities (+1 year). You will work for a company who cares about their employees, full of opportunities to learn and grow professionally and personally, all this in the amazing and new-hyped Lisbon. The Job. Do you know the feeling when you are stuck in a world and struggle to pass to the next level? You will be the one providing tips to the user to get to the next level. Someone is looking for advises on a game? You will be there for that. Installation problem, bugs? Again, you will be the one saving the situation! Via phone or email, you will be the point of contact of users and help them have a great gaming experience. The Profile. The company is recruiting on soft skills, regardless of your field of s...

    Job Type:
    Temporary Contract, Full-Time Position
    Location:
    Lisbon
    Salary:
    11000 - 18000
    Job Ref:
    PLTG013
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  • Online Fashion & Beauty Agent (German)

    The Company. Are you a fashionista or beauty queen/king? You always know the In & Outs, and you follow the fashion shows all over the world? Are you looking for a job where you would work with brands like Calvin Klein, Levi´s, & GHD? You would work for one of the leading online platforms for fashion and/or beauty in Lisbon. If you want to make a great experience abroad for a short time (3 months/6 months) or if you want to start your career with an innovative organization, in each way, you’ll find what you are looking for with us! The Job. I don´t find the article I am looking for, can you help me to find a similar? Do you think I can combine these patterns? All of these could be questions you have to solve for the customers. If customers have queries with their shopping cart or another issue during their shopping experience. You will deliver calm and smart decisions in high-pressure situations while paying attention to detail. On the phone, via E-Mail or online you will help the customer in the way you are the most confident with. The Profile. The company is recruiting on soft skills, regardless of your field of studies – they will train you in each aspect of the job. Are you c...

    Job Type:
    Temporary Contract, Full-Time Position
    Location:
    Lisbon
    Salary:
    12000 - 18000
    Job Ref:
    PLTG121
    Read More
  • Work in an English speaking country - Finnish Technical Support Specialists to join a global technology company in Dublin

    Maailmanlaajuisesti tunnettu asiakasyrityksemme tarvitsee tekniseen asiakastukeensa nyt uutta suomenkielistä työvoimaa englanninkieliseen Dubliniin! Kumppanimme: Kumppaniyrityksemme on maailmanlaajuisesti tunnettu yritys, joka tarjoaa toimialansa johtavaa teknologiaa. Yritys auttaa sekä tehostaa käyttäjien ja organisaatioiden työskentelyä, kommunikaatiota ja yhteistyötä. Tällä hetkellä yrityksellä on toimipaikkoja yli 160:ssa maassa ja työntekijöitä on yli 35 000. Nyt he hakevat suomenkielistä vahvistusta heidän tekniseen asiakastukeensa! Töihin Dubliniin: Dubliniin on k​eskittynyt suuri määrä eri alojen yrityksiä, sillä Irlannin yritysverotus on paljon alhaisempi kuin monessa muussa maassa. Ulkomailta tulleita työntekijöitä kaivataan yleensä IT-yrityksissä ja tehtävissä, jotka vaativat erityistä kielitaitoa. Kaupunki on tunnettu myös loistavista vapaa-ajanviettomahdollisuuksista. Pubeja voit löytää kaupungin joka kulmasta ja se onkin Irlannissa tyypillinen tapa viettää aikaa ystävien kanssa. Irlannissa voit myös nauttia mitä uskomattomimmista maisemista ja vierailla vanhoissa kartanoissa ja linnoissa vaikka joka viikonloppu. Dublinin alueella asuu yli miljoona asukasta, joten s...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Dublin
    Salary:
    N/A
    Job Ref:
    32102
    Read More

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