Connecting to LinkedIn...

  • Featured

    Dutch Inbound Sales and Service Representative

    Be part of it This amazing international company is in search of a Customer Service Representative to join their very unique and quirky team of employees. This company provide web support across four continents and have over 14 million customers! They boast a cool and fun working environment and aren’t afraid of a cheeky marketing campaign so are looking for someone with a great sense of humour and fun loving attitude to join them! Your challenge Your main role will be to help assist customers who want to purchase website domains, talk them through the process and offer any additional help/services available from the company. This will also involve trying to up sell other company services to the customer so if you are a chatty people person who considers themselves good at closing sales then you could be perfect! Daily tasks will include: Providing customer support with regards to purchasing website domains. Up selling additional services/functions that the organization offers. Communicating with customers via phone, e-mail, and live chat. Providing a personal, tailored experience depending on each individual customers needs Your resume Fluency in both Dutch and English Proven p...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Belfast
    Salary:
    £16,494 + bonus
    Job Ref:
    3743
    Read More
  • Payment Support Agent

    Be part of it This opportunity is representing a leading international company who are currently seeking a Dutch speaker to help them to support their Dutch-speaking customers effectively. The company is one of the best known online services in the world and an excellent organisation to get a “foot in the door” with! They highly value their employees and this is reflected in the generous employee perks that they offer and the attractive working environments that they provide. Your challenge Your role within this organisation will be to take incoming calls from customers and communicate directly with them about any issues that they are facing with the service that this client provides. This will require a very switched on individual who is a good listener and passionate about helping people. Some of the tasks you will undertake daily include: Taking incoming calls from customers and responding to customer emails Listening to customer problems and coming up with effective solutions efficiently Working as part of a team to meet targets and deadlines Thinking on your feet and outside the box with regards to problem-solving Your resume Fluent in both written and spoken Dutch Interest...

    Job Type:
    N/A
    Location:
    Belfast
    Salary:
    £16,598
    Job Ref:
    4706
    Read More
  • English Speaking Tech Support - Amsterdam

    English Speaking Technical Support Amsterdam, Netherlands €19,644 per year + attendance bonus Starts next week, candidates should already be based in the Netherlands so can attend assessment centre onsite this week. Responsible for providing world-class service and technical proficiency in handling the retail store issue resolution. Whether it is retail store mobile devices, applications, digital brand experiences or equipment, this role helps coaches and retail teams get connected, if an issue occurs. In most cases, this role will directly resolve issues, but may escalate to expert resources as well as ensure retail stores: Trust that issues are in the hands of an accountable resolver team that understands the retail store environment and sense of urgency Receive fast resolution to retail technology issues Enjoy the interaction, recognizing that efforts are made to provide as little disruption to the retail environment as possible Also, with over 1000 Retail stores globally, this role will provide technical and network problem resolution to the retail stores by guiding coaches through step-by-step solutions. Solutions include, but are not limited to, resolving username and pass...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Amsterdam
    Salary:
    €19,644 - 20,344 per year
    Job Ref:
    sm90495049549ams
    Read More
  • Spanish Speaking Tech Support - Amsterdam

    Spanish Speaking Technical Support Amsterdam, Netherlands €19,644 per year + attendance bonus Starts next week, candidates should already be based in the Netherlands so can attend assessment centre onsite this week. Responsible for providing world-class service and technical proficiency in handling the retail store issue resolution. Whether it is retail store mobile devices, applications, digital brand experiences or equipment, this role helps coaches and retail teams get connected, if an issue occurs. In most cases, this role will directly resolve issues, but may escalate to expert resources as well as ensure retail stores: Trust that issues are in the hands of an accountable resolver team that understands the retail store environment and sense of urgency Receive fast resolution to retail technology issues Enjoy the interaction, recognizing that efforts are made to provide as little disruption to the retail environment as possible Also, with over 1000 Retail stores globally, this role will provide technical and network problem resolution to the retail stores by guiding coaches through step-by-step solutions. Solutions include, but are not limited to, resolving username and pass...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Amsterdam
    Salary:
    €19,644 - 20,344 per year
    Job Ref:
    sm90495049547ams
    Read More
  • Portuguese & Spanish Speaking Tech Support - need be able to relocate immediately

    Portuguese & Spanish Speaking Technical Support Athens, Greece The monthly salary is €1.045,72 and a production bonus: up to €200 in vouchers. Flight paid, airport pickup and 2 weeks hotel accommodation. Candidates should have at least 1 years customer service experience. The role involves assisting customers with queries by phone and email. Candidates should have interest and experience in tablets and smart phones. Candidates should also speak native level Portuguese and fluent Spanish & English. Recruitment Direct is acting as a recruitment agency

    Job Type:
    Temporary Contract, Full-Time Position
    Location:
    Athens
    Salary:
    €12k - 15k per year + flight + hotel for 2 weeks
    Job Ref:
    sm596059610995ath
    Read More
  • Solution Coach (Finnish)

    Would you like to have an interesting and exciting job in a growing and innovative sector? The Company For our business in Lisbon, Portugal we are currently looking for a Quality Analyst (Solution Coach) (male/ female) for the Finnish Market. This person will be responsible for ensuring continuous training of employees based on the organizational and individual needs. This position should ensure that quality procedures are documented, audited and maintained for a World leading IT manufacturer. The Job - Evaluates daily key performance indicators (KPI) and develops improvement needs - Responsible for comprehensive regular analysis of customer satisfaction - Providing individual coaching feedback sessions to the direct reports and weekly one on ones that focus on improving customer satisfaction - Ensures Quality and Training staff constantly meet the required level of expertise - Manages and motivates the team members The Profile - Native level in Finnish - Good level of English - Motivated and positive mindset - Efficiency and organization skills - Team spirit - Passion to service end-customers (B2C) - Excellent communication skills & high focus on customer satisfaction The Offer...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Lisbon
    Salary:
    1.353€ per month (x14 per year) + 150 € bonus/month
    Job Ref:
    SCA02
    Read More
  • Solution Coach (Danish)

    Would you like to have an interesting and exciting job in a growing and innovative sector? The Company For our business in Lisbon, Portugal we are currently looking for a Quality Analyst (Solution Coach) (male/ female) for the Danish Market. This person will be responsible for ensuring continuous training of employees based on the organizational and individual needs. This position should ensure that quality procedures are documented, audited and maintained for a World leading IT manufacturer. The Job - Evaluates daily key performance indicators (KPI) and develops improvement needs - Responsible for comprehensive regular analysis of customer satisfaction - Providing individual coaching feedback sessions to the direct reports and weekly one on ones that focus on improving customer satisfaction - Ensures Quality and Training staff constantly meet the required level of expertise - Manages and motivates the team members The Profile - Native level in Danish - Good level of English - Motivated and positive mindset - Efficiency and organization skills - Team spirit - Passion to service end-customers (B2C) - Excellent communication skills & high focus on customer satisfaction The Offer -...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Lisbon
    Salary:
    Salary of 1.353€ per month (x14 per year) + 150 € bonus/month
    Job Ref:
    SCS01
    Read More
  • Inbound Customer Service

    Full-time and Part-time (Shifts) Prague, Czech Republic Languages Required: English and Spanish PROJECT DESCRIPTION Our client for this project is a company which provides the most convenient way to pay for parking in several countries including USA, Canada, Australia, UK, and France. For customers it means no more coins or pay & display receipts; now they can pay using a debit or credit card right from their phone and add more time without going back to the meter. MAIN RESPONSIBILITIES This position entails receiving customer enquiries, typically from those struggling to navigate an automated payment system, and facilitating their request by taking details, creating accounts and assisting them with any issues they may have. This is a purely inbound customer service campaign with no sales. Utilitywise Prague is looking for applicants who can handle a high volume of inbound calls to assist these customers, ensuring the payment process goes as smoothly as possible. The successful candidates will need to demonstrate high levels of customer service, enthusiasm and communication skills to be able to complete this essential service successfully for our client. YOUR PROFILE • English a...

    Job Type:
    Temporary Contract, Full-Time Position
    Location:
    Prague
    Salary:
    N/A
    Job Ref:
    ICS
    Read More
  • Onboarding Implementation Coordinator

    Prague, Full-time Language Required English + French PROJECT DESCRIPTION Our client for this project is the world’s leading online marketplace for the vacation rental industry. Your task is to ensure the smooth integration process of property listings to the online portal. As part of an international team you will be working with property managers and international software companies to ensure a good cooperation and smooth integration process. The ideal candidate will be customer centric and have good attention to detail. This role is a great opportunity for career progression. The Onboarding Implementation Specialist will manage 30+ projects/month from start to close, by implementing different processes and software. You will be required to troubleshoot and recognize problems quickly, in order to understand and communicate technical issues / requirements. You will need to be able to explain certain work flows to the customer in an easy understandable manner (Escalating any relevant issues immediately). YOUR PROFILE • Must be able to communicate fluently (native level) in French • Fluent English is a must for all • Project management skills • Strong interpersonal communication s...

    Job Type:
    Temporary Contract, Full-Time Position
    Location:
    Prague
    Salary:
    N/A
    Job Ref:
    OIC
    Read More
  • B2C Technology Support

    Prague, Full-time Language Required: French + English PROJECT DESCRIPTION Our client is a global education technology manufacturer and software developer operating in over 35 countries, creating classroom technology, training programs and support materials to facilitate math and science education by working with educators throughout the world to connect the classroom learning experience with real-world applications. The primary function of this role is to provide the highest quality customer care to best support customer retention. Answer the customer’s issues and resolve their problems as quickly and completely as possible. YOUR PROFILE • Excellent communication skills, fluent verbal and written skills in French and English • Technical aptitude, technical help desk experience considered an asset • Customer oriented and motivated with the desire to succeed • Interest in and willingness to work in an electronic environment • Honesty, integrity and team spirit • Knowledge of MS Office and Database Systems, Oracle applications considered an asset • Experience of working with or troubleshooting software problems desirable • Excellent interpersonal skills • Accuracy and attention to ...

    Job Type:
    Temporary Contract, Full-Time Position
    Location:
    Prague
    Salary:
    N/A
    Job Ref:
    B2C
    Read More
  • Technical Data Specialist

    Prague, Czech Republic Language Required: Native German PROJECT DESCRIPTION Our client for this project turns technology into an experience. When it comes to electronics and household technology, they provide ideas and practical solutions. There is a huge range of products in their portfolio, available by mail order, in retail stores and online. The primary function of this role you will be dealing with electronics and domestic technology products. You will be representing a client which supplies customers based in 150 countries across the globe. Attention to detail is key, you must be able to translate your technical knowledge into simple directions. This is a great opportunity for you to build your career whilst working within a dynamic company for a major global client. YOUR PROFILE • Native level German language skills + English • Technical aptitude, experience working with semiconductors or test and measurement equipment, HW support, or similar experience is welcome • Technical documentation skills are a plus • Knowledge of MS Excel on an advanced level is highly valued • Excellent interpersonal skills • Accuracy and attention to detail • Honesty, integrity and team spirit ...

    Job Type:
    Temporary Contract, Full-Time Position
    Location:
    Prague
    Salary:
    N/A
    Job Ref:
    TDS
    Read More
  • Video Games Consultant (German)

    ++Are you interested in video games? ++ Are you ready for a new challenge in Lisbon? ++ If you were born to be a gamer, this is your opportunity. The Company Our partner is an international Contact Solutions provider working with leading companies and having a worldwide presence. For their client, an American video game console company, they are currently recruiting a German speaker for their office in Lisbon. The Job - Provide professional customer service solutions to gamers over the phone and emails - Answer and solve client and customer inquiries and issues - Guarantee clients satisfaction and high level of quality - Ensure and participate in the success of the department The Profile - Native level in German - Good level of English - Motivated and positive mindset - Efficiency and organization skills - Team spirit - Client and service oriented - Willingness to stay in the country for medium term at least (no summer or short term project!) - Punctuality, flexibility and adaptation skills - Very good communication skills The Offer - Contract as from the first day of training (training is paid 100%) - Full time job (40h/week), Monday-Sunday (Rotative shifts 7 am - 22 pm) - A st...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Lisbon
    Salary:
    957€ per month (x14 per year) + 150 € bonus/month
    Job Ref:
    AX03c
    Read More
  • Health Care Product Advisor (French)

    ++ Could you imagine living and working in Portugal? ++ Are you ready for a new challenge? ++ The Company Our partner is an international Contact Solutions provider working with leading companies and having a worldwide presence. For their client, is an American health care company, they are currently recruiting a French speaker for their office in Lisbon. The Job - Provide professional customer service solutions via email - Answer and solve client and customer inquiries and issues - Guarantee clients satisfaction and high level of quality - Ensure and participate in the success of the department The Profile - Native level of French + fluency in English (written and spoken) - Motivated and positive mindset - Efficiency and organization skills - Team spirit - Client and service oriented - Good and fast typing skills - Punctuality, flexibility and adaptation skills The Offer - Contract as from the first day of training (training is paid 100%) - Full time job (40h/week) - A stable job and opportunities to grow within the company - A family style working environment, while benefiting from an international and multicultural company - Monday to Friday: 8h per day between 7 am - 8 pm - ...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Lisbon
    Salary:
    800€/month (x14 per year)
    Job Ref:
    PHS01b
    Read More
  • Dutch Customer Service Administrator - Frankfurt

    Job Summary: Do you speak Dutch and a good knowledge of English? Do you have experience in customer service and/or administration? If so we have a great job opportunity here in Frankfurt, Germany for you. This is a job where you could earn in between €30,000 - €34,000 gross per annum along with yearly bonuses. What will you do in this job? As the Dutch & German speaking Customer Service Administrator you will be working as part of a young and progressive team where you will be the first point of contact for clients and suppliers of our client. You will be looking after the maintenance of the customer database, order and delivery management, the processing of complaints and other similar issues, whilst striving to deliver a great customer service to all. Who will you be working for? Our client is the leader in their industry, providing data centre related solutions as well as IT Support to many large and medium sized companies around the world. They are currently based in several locations around Germany and are now they are looking for a Dutch speaker with English to join them in their Frankfurt office as their next customer service administrator. Who are we looking for? We are ...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Frankfurt am Main, Hessen
    Salary:
    €30000 - €32000 per annum
    Job Ref:
    JN -092014-1502
    Read More
  • Sports Network Customer Advisor (Danish)

    ++Would you like to live and work in the charming student city of Münster? ++ Do you like sports and supporting people? ++ Then this is your position: The Client Our partner is an international Contact Solutions provider working with leading companies and having a worldwide presence. For one of their clients, a television sports network, they are currently recruiting a Danish speaker for their office in Münster, Germany. The Job As part of the Nordic support team, you will advise and support customers, who are using this channel to watch sports events worldwide, via email. The main tasks include: - Advising clients on the product and handling any queries - Giving excellent customer support via email - Handling administrative tasks - Updating client´s data - Improving knowledge about product and services The Profile - Excellent level of Danish and very fluent in English - Experience in customer service - Customer service oriented, friendly and good writing skills - Flexible, pro-active and a fast-learner - Good MS-Office skills - EU citizenship or valid work permit for Germany The Offer - Possibility to work in an international working environment - Real career opportunities - Wo...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Munster
    Salary:
    21000 - 24000
    Job Ref:
    ME01
    Read More
  • Product Advisor (Danish)

    • • Would you like to work in the vibrant city of Berlin? • • Do you like to support customers and provide a high level of customer satisfaction? • • Your next position is here, in Berlin! • • The Company Our partner is an international contact solutions provider working with worldwide presence. For one of their clients, a leading provider of digital imaging solutions, they are currently recruiting a Danish speaker for their office in Berlin. Become part of a new exciting project in the capital of Germany! The Job In this job, you are in charge of handling incoming calls and enquiries via email. The main tasks include: - Answering incoming calls and emails from Danish customers - Provide excellent customer support and handle any inquiries in a polite and professional manner - Maintain the CRM system and update relevant data - Advise customers on the products of the client The Profile - Native Danish speaker and fluent English - Experience in customer service - Excellent communication skills - Customer oriented candidates - Self-motivated candidates - Responsible and self-disciplined candidate The Offer - Permanent contract - International and multilingual working environment - C...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Berlin
    Salary:
    20000 - 20000
    Job Ref:
    ABDC02
    Read More
  • Inside Sales Executive (Italian)

    Do you have hospitality and sales background? Are you interested in identifying potential leads in the Italian market? Then this is your position: The Company The company is an American online booking company with clients in 11 different countries all over Europe and South America. They offer a rewarding and multicultural work environment while offering career opportunities. For their team in Barcelona, they are currently recruiting for an Inside Sales Representative Italian speaker. The Job In this role, you will hold various responsibilities: - Identification and qualification of potential clients - Advice existing clients about product range offered by the company and set up suitable business model - Cross-sell products to existing clients - Handling inbound and outbound calls - B2B relationship development - High-quality documentation of call history and interviews in CRM system The Profile - Native level of Italian and a good command of English - Speaking Spanish is a big plus - Min. 1 year of experience in B2B Sales - Experience in the hospitality or restaurant branch - Sales experience in e-commerce sector preferred - Initiative-taker, self-starter and open minded - Targe...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Barcelona
    Salary:
    18000 - 25000
    Job Ref:
    I05
    Read More
  • B2B Customer Support Representative (Dutch)

    Are you a dynamic and outgoing person? Do you have experience in giving Customer Support on the phone? Then this is your position: The Company is a constantly growing online booking company with clients in 11 different countries all over the world. They offer a rewarding and multicultural work environment while offering career opportunities. For their team in Barcelona, they are currently recruiting for a B2B/B2C Customer Support Representative speaking Dutch and English. The Job The ideal candidate will manage the client’s needs by giving them technical support and guidance on the phone and via email. The main tasks include: - Manage incidents via phone and email in about 70 % of your job - Give technical support and solve software-related incidents in about 30% of the job - Take out the required content changes on the webpage - Guide the customers through the whole booking process - Manage the incoming feedback of the customers The Profile - Excellent Dutch and a fluent level in English - Speaking Spanish is considered as a big plus - Min. 1 years of experience in Customer Support on the phone (preferable B2B) - Experience in the restaurant business is a plus - Strong communic...

    Job Type:
    Temporary Contract, Full-Time Position
    Location:
    Barcelona
    Salary:
    18000 - 19000
    Job Ref:
    ETB166
    Read More
  • French or Polish Speaking Customer Support

    French or Polish Speaking Customer Support Athens, Greece Monthly salary €1045 gross (about €815 net) + production bonus up to €200 (up to 14 month salaries a year). Candidates should have experience in using smart phones or tablets. Flight paid by client and first 2 weeks hotel provided Candidates must speak fluent French or Polish and English and should have some customer service experience. The role involves assisting customers by phone, email and live chat with issues they have with their product.

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Athens
    Salary:
    €12k - 16k per year + flight + hotel for 2 weeks
    Job Ref:
    sm5899509654915athe
    Read More
  • Hungarian Speaking Customer Service Advisors - Retail related

    Hungarian Speaking Customer Service Advisors - Fashion/Retail related Lisbon, Portugal. €1009 per month + free accommodation + flight reimbursed Our client based in Lisbon, Portugal is recruiting Hungarian Speaking Customer Service Advisors. Candidates should speak fluent Hungarian and have a general interest in fashon/retail etc. Free Accommodation provided for the duration of the contract and flight reimbursed. These roles are initially for a 12 month contract. Gross salary €1009 per month + free accommodation for the duration of the contract. Recruitment Direct is acting as a recruitment agency.

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Lisbon
    Salary:
    €12k - 12.2k per year + free accommodation + flight repaid
    Job Ref:
    sm90459409525455lisb
    Read More

Pages:

loading more jobs