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  • Featured

    French Customer Service Agent - Cork

    We're looking for near native and outgoing French speakers for a fast growing and exciting customer care team here in Cork. Your enthusiasm and customer focussed attitude is what we're looking for here along with excellent communication skills. This is a 40-hour week position in Cork with an extremely proud Irish company that has office locations around the globe. There will be shift work involved so make sure you can work with this & you can look forward to bringing home €22,200 gross per annum with bonus structure and great benefits. What will you do in this job? Your day-to-day will consist of dealing with French speaking customers and helping them with any questions/queries about bookings and/or exiting. The customers you will be dealing with will mainly be looking for advice on their travel plans so confidence is key here. But wait - the fun doesn't just stop there - our client (your new boss) invites you to become creative in helping customer problems (no need to stick to a script like robot). Throughout your overall service, our client's aim is for you and your team members to deliver the best of the best customer service and to ensure that cus...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Cork City,
    Salary:
    €21900 - €22200 per annum + Great Benefits & Relocation Package
    Job Ref:
    JN -122017-2553
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  • Featured

    Dutch Speaking Renewal Sales Specialists

    Dutch Speaking Renewal Sales Specialists Newcastle upon Tyne, England £16,500 per year + bonus = OTE £22.5k + relocation assistance Role Description: This role will partner with channel partners and/or customer field representatives within a territory or region where the primary objective for success is enabling and selling complex service renewals & missed attach to drive up results for the business. This role will require dynamic problem solving, enabling a channel selling model, assisting and engaging with customer field reps, and understanding a complex multi-step sales process. Renewal Sales Specialists will input into sales forecasting, possible revision requests for customer quotes, perform customer installed base and service contract research and maintain information and intelligence updates through the relevant CRM, tools and systems. The individual would require broad cross-functional team collaboration and the ability to influence decisions. Responsibilities: Primary objective for success is enabling complex renewals & ‘missed’ attach sales results in collaboration with partners who maintain high satisfaction with your engagement Work on targeted custo...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Newcastle upon Tyne
    Salary:
    £16.5k - 22.5k per year + relocation assistance
    Job Ref:
    sm904590495835new
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  • Featured

    Danish Customer Service Representative

    Requirements Native or near native language proficiency in Danish. English proficiency and comprehension. Excellent spoken and written communication abilities. Customer orientation and problem-solving abilities. Demonstrated analytical skills and attention to details. Adaptability and capacity to easily find solutions. Proactive attitude. Team spirit. Good PC operating skills and typing speed. Availability for working in shifts. Responsibilities Client support by means of phone/ email. Offering information/ solutions/ counseling to customers regarding the company’s services. Promoting the products and services of the company by means of knowledge, attitude, information. Documenting all operations in the company’s database, according to the work procedures. Compliance with company regulations with regards to Data Protection and Information Security. Our Offer Attractive rewards and additional performance based bonuses. Annual fixed bonuses. Full private medical insurance & discounted prices for the dependents of the employee. Child birth support. Online library access for passionate book readers. Health & Nutrition: Health and wellness services @ the office. Vario...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Cluj-Napoca
    Salary:
    N/A
    Job Ref:
    Danish CSR
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  • Featured

    Travel Specialist (German)

    Are you passionate about travelling? Are you willing to make travel dreams of others come true? Are you quality- and solution-oriented? Your next position is here, in Barcelona! We are looking for motivated German speakers who are ready to join the Customer Service department. The Company Our client is an international and worldwide known company which is a specialist in the travel and hospitality industry. The Job – Provide professional and friendly customer service solutions via phone and email – Answer and solve client and customer inquiries and issues – Guarantee clients satisfaction and high level of quality – Ensure and participate in the success of the department – Participating in company events and in weekly team meetings The Profile – Native level of German + fluency in English (written and spoken) – Candidate who can attend an interview in the office in Barcelona – Motivated and positive mindset – Efficiency and organisation skills – Team spirit – Customer- and solution-oriented – Punctuality, flexibility and adaptation skills The Offer – Full time job (40h/week) – Fully paid training of 4 weeks – A stable job opportunity – A family style working environment, while be...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Barcelona
    Salary:
    1.460€/month (x14 per year) + language bonus (x12 per year)
    Job Ref:
    BB01v
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  • Customer Care Specialist (Dutch)

    Being one of Europe´s leading global outsourcing company with over 60 different locations worldwide, our Client stands for diversity and quality. Working for many of the 500 Fortunes Companies in the world, they are constantly looking for thriving candidates in Barcelona who want to be part of a multicultural environment and develop their skills further. Do you speak Dutch and are you looking for a job in Barcelona? Check this out! The Job In this position, you will be responsible for ensuring excellent customer service to the Dutch market, creating exceptional value and solving any issues to deliver a consistent quality of service. The main responsibilities involve: – Manage effectively all incoming queries in a customer service environment – Respond to incoming calls and emails from enterprise clients – Gather information from customers, ensure resolutions of queries, and troubleshoot technical issues – Maintain client relationships through product support over the phone – Provide high-quality service – Record all required data elements in CRM to provide a good follow-up and qualitative support The Profile – Language skills: native level of Dutch + fluency in English – Min. 6 ...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Barcelona
    Salary:
    16000 - 19000
    Job Ref:
    CCS03
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  • French speaking Customer Service

    Be part of it This is an amazing opportunity with one of the best companies to work for in all of Portugal! This role is with an international outsourcing company who represent some of the world best known brands. They offer a lively working environment in the stunning city of Lisbon where you will enjoy a year-round Mediterranean climate and endless things to see and do! You will be working with a highly diverse team and benefit from a wide range of employee perks! Your challenge Your role within this global company will be to provide Customer Support to people who are facing issues with their products. This role will require someone with good listening and communication skills and the ability to problems solve effectively. In turn, you will receive training from a world class international company, and gain international experience within the Customer Service industry. Some of your daily tasks will include: •Communicating with customers in a professional manner via both telephone and e-mail •Providing solutions to issues that customers are facing •Redirecting calls to the appropriate person where necessary •Educating customers on how to solve issues themselves when possible •W...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Lisbon
    Salary:
    19000 - 19000
    Job Ref:
    5571
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  • Tourism Hotel Adviser

    Be Part of It Our client is a major outsourcing company based in the Mediterranean city of Lisbon, Portugal who works with international brands to deliver excellent customer service and support. They are currently looking for a French speaker to provide customer support while representing one the largest hotel chains. This is a superb organisation to be a part of as they promote growth, provide accommodation and offer a list of generous employee benefits. Your Challenge Your mission will be to support travellers search, plan and book their hotel and ensure a worry-free and efficient travel experience. This will include advising customers on the selection and booking of their holiday and creating suitable offers based on the customer’s needs and desires. You will also be responsible for handling any inquiries or complaints efficiently and effectively. It will be your responsibility to manage any booking changes, amendments and any other requirements. In return, you will receive first-class training, benefit from some amazing perks such as language courses, subsidised sporting activities and working in a highly diverse, international environment. Your Resume •Fluency in French and...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Lisbon
    Salary:
    15000 - 22000
    Job Ref:
    5197
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  • Administrative Specialist (Dutch)- part-time

    Are you an organized and reliable person? Do you speak Flemish or Dutch on a professional level? And you would like to find a part-time position? Then this is your position: The Company Our client is a Belgian BPO company with a new office in Barcelona. For their partner, an e-payment company, we are currently recruiting a Flemish or Dutch speaking Credit Card Support Agent for the Belgium market. The Job After 1 week of training the candidate will ensure customer support to credit card holder on the Belgium market. The main tasks include: – Support and advise Belgian credit card holders with problems with their card – Respond to incoming requests for assistant via telephone, email or live chat – Pay high attention to details and handle carefully sensitive date of customers – Ensure high level of customer satisfaction and record information The Profile The candidate should have experience in customer support on the phone. He should speak and write Dutch or Flemish perfectly and has already to be settled in Barcelona. – Native or proficient Level of Flemish or Dutch and good English – Good communication skills – Team player and open-minded – Enthusiast and motivated – Reliable wi...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Barcelona
    Salary:
    11000 - 19000
    Job Ref:
    NNHH02
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  • Inbound Sales and Service

    Be part of it This client works with international brands to deliver excellent customer service and support. Based in the stunning (and delightfully inexpensive!) city of Lisbon, Portugal they are currently looking for a French speaker to provide customer support to one of their clients who operate within the hospitality industry. This is a superb organisation to be a part of as they promote growth, provide accommodation and offer a list of generous employee benefits! Your Challenge Your role would be to provide fashion advice via phone, e-mail and live chat. You will also handle inbound sale inquiries and place and process orders. This will involve answering and dealing with any queries or problems that customers experience and will require an understanding, patient individual with problem solving abilities. As this is an upmarket luxury brand impeccable telephone manners are vital.You will also be getting add-on sales from customers, so a level of sales ability is required. Daily tasks you will undertake include: • Communicating with customers via phone, e-mail and live chat • Being presented with problems and having to work out how to overcome them • Persuading customers to p...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Lisbon
    Salary:
    14000 - 20000
    Job Ref:
    5618
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  • French speaking Virtual Reality Support

    Be part of it Working for this client, you will be representing one of the top Virtual Reality products. As a member of their quirky and modern team you will get the chance to kick start your career and enhance your problem solving skills. They are a great company to work for and offer many perks including attendance bonuses and health insurance! Your challenge Your role within this organisation will be to render technical support in the next level of gaming: Virtual Reality! You should have a keen interest in the gaming and gadget industry and like to keep up with latest trends. As a customer service representative you will be offering support to customers in a wide range of sporting products via both chat and email. You will also analyze the customer's issues/queries carefully and providing them with educated and satisfactory solutions. You will need exceptional problem solving skills in order to help all customers as satisfactory as possible. Your resume • Fluent in French and English • Minimum of a higher education degree/qualification • Highly IT literate with a good understanding of the internet and MS office • Software related knowledge would be a bonus! • Flexible w...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Amsterdam
    Salary:
    20000 - 26000
    Job Ref:
    5614
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  • French Speaking Customer Support

    Be part of it Working for this client, you will be representing one of the top sporting brands in the world. You will be part of a team of enthusiastic, passionate workers. They are currently looking for someone who has an interest in both the Sports industry and Customer Service to join this friendly and sociable team! They are a great company to work for and offer many perks including attendance bonuses and health insurance! Your challenge Your role within this organisation will be to take inbound calls from customers and prospective customers about clothing/products. You will ideally be someone who keeps up to date with the sporting environment and latest sporting gadgets. If you are an individual who has great people skills, has an interest in sport and is keen to expand their international experience you could be who we are looking for! As a customer service representative you will be offering support to customers in a wide range of sporting products via both phone and email. You will also listen effectively to customer issues/queries and providing them with educated and satisfactory solutions. Besides, your task include logging detailed and accurate case notes to ensure op...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Amsterdam
    Salary:
    15000 - 33000
    Job Ref:
    5613
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  • Portuguese Sales Trainer

    Be part of it This is a standout role within one of Portugal’s most enviable companies to work for due to the wide variety of employee benefits they offer. This client is a global outsourcing partner who represents some of the most well known brands in the world. They have a highly diverse workforce and offer a fun yet professional working environment, which includes subsidised water sports and social activities for employees. Your challenge This client is looking for someone to develop an in-house training program for employees to support and drive performance improvement. It will be your role to nurture new talent from their first day training and your responsibility to oversee their development. Therefore you will need to be a patient individual who has all the skills associated with being a good teacher in order to positively affect employees.s onto the floor Your resume • Fluent in both written and spoken Portuguese & English • Previous experience in a sales training position within a call centre environment • Proven managerial experience in a sales environment • Passionate about Sales • Tech Savy • Develop Strategies to implement OOS processes/targets • Flexibility...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Lisbon
    Salary:
    13000 - 15000
    Job Ref:
    5544
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  • Italian Speaking Trainer

    Be part of it This is a standout role within one of Portugal’s most enviable companies to work for due to the wide variety of employee benefits they offer. This client is a global outsourcing partner who represents some of the most well known brands in the world. They have a highly diverse workforce and offer a fun yet professional working environment, which includes subsidised water sports and social activities for employees. Your challenge This client is looking for someone to develop an in-house training program for employees to support and drive performance improvement. It will be your role to nurture new talent from their first day training and your responsibility to oversee their development. Therefore you will need to be a patient individual who has all the skills associated with being a good teacher in order to positively affect employees.s onto the floor Your resume • Fluent in both written and spoken Italian & English • Previous experience in a sales training position within a call centre environment • Proven managerial experience in a sales environment • Passionate about Sales • Tech Savy • Develop Strategies to implement OOS processes/targets • Flexibility in...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Lisbon
    Salary:
    15000 - 16000
    Job Ref:
    5611
    Read More
  • Customer Service Assistant with Arabic

    Be part of it This is an opportunity we have available with an exciting client who works with some of the best known brands in the world. This company offers amazing perks for their employees not to mention you will be based in the beautiful Lisbon, Portugal! The project you will be working on is looking for a passionate and enthusiastic Arabic speaker to join their team, sound like you? Your challenge Your role will be to provide e-mail and live chat support to customers who are having issues with anything to do with the website. This is an opportunity for you to gain international experience while also increasing your customer service skills. The position does not require tele support so if you are more comfortable with communicating via live chat and e-mail, this could be perfect for you! Some of your daily tasks will include: • Providing e-mail and chat support to customers who are having issues • Keeping up with high a volume of enquiries every day • Finding solutions to new problems that arise each day Your resume • Fluent in Arabic with a good level of English (B level) • Eligibility to work unrestricted in Portugal • Excellent IT skills • Ability to think on your feet an...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Lisbon
    Salary:
    14000 - 20000
    Job Ref:
    5931
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  • Arabic speaking Sales Expert

    Be Part of It You will be based in the stunning and delightfully inexpensive city of Lisbon, Portugal to support the leading social media platform with your sales in Arabic. As the role is in the social media industry it comes with a modern and contemporary working environment. You will get the opportunity to learn from the best in the industry and greatly improve your sales skills. As part of their team you will profit from their career development opportunities and have the opportunity to advance your career and climb the career ladder within a renown company. Your Challenge Your daily tasks will include contacting new and existing customers via telephone and email. You will use your analytical skills to identify new leads and acquire new advertisers. You will need to have a commercial personality as you will consult companies on the most suitable advertising strategies for their business. In return, you will learn from experienced and motivating team leaders and coaches who will support you on your career path and encourage you to climb the ladder. Your Resume: • Fluent in Arabic • Customer Service Skills • Telephone manners • Communication Skills • Sales minded • Enthusiasti...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Lisbon
    Salary:
    13000 - 20000
    Job Ref:
    5609
    Read More
  • German Order Management - Westmeath

    To all German Speakers with a minimum of 1 years' experience in a Call Center and looking for a little more - Here is an order management job just for you. Get involved in Order processing and helping to keep customer satisfaction at an all-time high. Live and work in the center of Ireland today for €28,000 - €30,000 gross per annum. Keep Reading for more. What will you do in this job? As part of the German Order Management & Care team, you will be responsible for taking incoming calls and emails from customers and clients - ensuring that all issues and queries are processed correctly and on time. You will be heavily involved in the Order Processing where you will take care of Order entry, credit/debit processing and deliver and invoicing of our client's goods and services to their customers. Who will you be working for? Work for a global provider in the B2B Sector, who specialises in a number of sectors across the globe. They are currently looking for a near native German speaker to join their team here in Westmeath to help them support the German Market. Who are we looking for? For this Order Management Job, we are looking for you to have a near native level ...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Westmeath,
    Salary:
    €28000 - €30000 per annum
    Job Ref:
    JN -012018-2582
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  • Dutch Online Gaming Customer Service - Malta

    More & More people are joining the online gaming revolution! But what happens when a glitch or bug pops up in the middle of their experience? We're looking for Dutch customer service representatives interested in working within the online gaming/gambling industry here in Malta to join the team to help those in need of customer support. For More - don't forget to register & apply Now What will you do in this job? As part of the customer service team - you will mainly focus on delivering first class customer care to all customers via phone, email and online chat. Helping customers with queries and/or issues and guiding them towards a happy outcome is important to our client as you will, when needed be able to guide customers around the company website which may be difficult to those less familiar with online applications. Who will you be working for? How does working for one of the worlds largest online gaming/gambling companies sound? Our client is a multi-award winner with 20 years behind them a well as a highly diverse and multilingual team that is there to support you in learning and growing your career here in Malta. Who are we looking for? We'r...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Valletta,
    Salary:
    €22000 - €24000 per annum + Great Benefits & Relocation Package
    Job Ref:
    JN -122017-2555
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  • French Order Processing Wizard - Brno

    Well if you speak near native French and have a good level of English - You Can! We are looking for French speakers with previous customer service and/or order administration behind you and would be interested in living and working abroad here in Brno, Czech Republic. Work for a true industry leader and grow your career in this beautiful city. Look forward to site seeing, a salary that offers a great quality of live here in Brno and benefits today. Keep reading & don't forget to apply now. What will you do in this job? As part of the team you will be responsible for all admin related tasks in reference to customer orders - checking their orders are correctly processed and delivered on time. You will take part in pre-order checks - ensuring the system is fully working and up to date. Not forgetting that you will also be required to take part in training in new employees. Who will you be working for? If you are looking for a multilingual job in an exciting location for a true market leader, then our client here in Brno is the one for you. Early 2000's was when they shot to the top of the ladder in their industry thanks to their superior product offerings and cons...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Brno,
    Salary:
    Zlotych30000 - Zlotych31000 per month
    Job Ref:
    JN -012018-2579
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  • Dutch Customer Service - Boxtel

    Speak Dutch & Looking for a chance to work abroad? Not a problem, a client of ours who is based in the Netherlands is looking for a number of Dutch Speakers to join their customer service team on a very new project of theirs. We are looking for you to have excellent communication skills and to have some contact centre experience so that when you join the team you can get straight to work on making each and every customer as happy as can be. For this Customer Service Job you can expect to earn between €1700 - €1900 gross per month & there is an extremely attractive relocation package. What will you do in this job? As part of the Customer Service team it will be your job to take all inbound calls, emails and online chat requests from customers, help them in diagnosing and resolving any and all issues they may be having with hardware devices, not forgetting that you may need to escalate more technical issues. It will be your #1 aim to ensure customer satisfaction for all. Who will you be working for? Our client, who is based in Boxtel Netherlands is an internationally recognised outsourcing giant, who offers a number of call centre solutions, such as customer servic...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Boxtel,
    Salary:
    €1700 - €1900 per month
    Job Ref:
    JN -022018-2605
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  • German Speaking Customer Service Dublin for Industry Leader

    Job Summary Calling all entry level German speakers with a drive to succeed and grow! Here is a German speaking Customer Service job with a sales twist - work for one of world's leading rental & services provider and grow your career. Provide A+ customer care and convert calls into cash. For those who work well in a fast-paced environment and a strong inner drive to succeed. This is one of those jobs that our recruiters are really excited about! What will you do in this Job? As part of the customer service team, you will be responsible all incoming calls from the German market with the overall aim of trying to convert each call into a successful sale. Where it is possible you will need to take advantage of each opportunity to sell further company products and services to customers, not forgetting to follow-up with each customer in a timely manner in order to deliver the best customer service. Work on both personal and team targets with the goal of over achievement (we're after the right attitude & personality). Who will you be working for? You can look forward to working with a client of ours that has nearly 100 years' experience in rental game her...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Dublin, Dublin
    Salary:
    €22000 - €25000 per annum + relocations package + benefits
    Job Ref:
    JN -042017-2345
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