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  • French-speaking Customer Support for Netflix in Lisbon, Portugal

    Vous aimez regarder des films et séries télévisées ? Parler avec des gens que vous ne connaissez pas ? Apprendre de nouvelles choses et trouver des façons créatives de résoudre les problématiques ? Travailler au sein d’une équipe motivée et enthousiaste ? Alors rejoignez-nous ! Le candidat idéal est curieux, novateur et excité à l’idée de rejoindre une équipe hautement qualifiée délivrant un service hors normes aux clients et futurs clients de Netflix. Notre projet NETFLIX est une plateforme américaine qui propose des films et des séries TV en flux continu pour ordinateurs (sous Mac ou Windows) et de nombreux appareils tel que Xbox360, PS3, WII. Cette année, la plateforme qui apparaît comme l’eldorado des fans de cinéma et de séries TV s’installe en France avec l’ambition de devenir le numéro un mondial du Service Vidéo à la Demande. Responsabilités Assurer à la clientèle un service de qualité exceptionnelle par chat, email ou téléphone Assister les clients sur des questions relatives au site Netflix, à leur connexion internet, à leur compte et à leur transaction   Être une personne à l’écoute, patiente, avec une capacité d’empathie hors du commun   Être à l’affût des nouveautés...

    Job Type:
    Temporary Contract, Full-Time Position
    Location:
    Lisbon
    Salary:
    N/A
    Job Ref:
    FR-CS/PT
    Read More
  • French-Speaking Contact Center Agent in Sofia, Bulgaria

    Do you want to work in a small but international company in Sofia, using your French language skills to help others? Our client is looking for French speakers to join their Customer Support team in Sofia, Bulgaria! Our Client Our client is a small-scale company representing many international French and Belgian brands. They operate on a low hierarchy system, and are passionate about making sure that their colleagues are taken care of, both inside and outside of the workplace. Thanks to their strong internal team, they are able to provide top-quality Customer Support to the French-speaking market on behalf of industry-leading French brands. They are now looking to expand their French-speaking team to be able to assist more French speaking customers.  The Role To conduct inquiries about clients’ experiences, satisfaction and opinion about provided services.  This information helps the company to get better insights and improve their services To contact B2B and B2C clients and to convince them to participate in the surveys – the people we survey are existing clients of banks and/ or telecom companies  To gather information from clients by filling in a questionnaire with them Via th...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Sofia
    Salary:
    N/A
    Job Ref:
    FR-CS/SOF
    Read More
  • French-speaking Customer Experience Specialist in Barcelona, Spain

    This role will be focused around providing an outstanding level of customer service through a new, exciting and innovative proposition our client has launched. In order to take the customer experience to the next level, we are providing an online 'go into store' experience, allowing the shopper to have their questions answered from home instantly through a one way video call with our helpful staff. In order to deliver this unique shopping experience, your key responsibilities will be to engage and interact with customers, sharing your expert product knowledge and therefore driving their brand love and confidence in the product range. You will be dealing with customer enquiries accurately and efficiently, assisting them through their customer journey and ultimately concluding in a sale. Your primary focus will be supporting customer enquiries via the online traffic. You may also be required to support in assisting inbound telephone sales enquiries. The exceptional service you provide will add a human element to the ever-growing online shopping experience, making this unforgettable and ultimately driving product sales and brand advocacy in the customer market. To be successful, yo...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Barcelona
    Salary:
    N/A
    Job Ref:
    FR-BCN/CES-ES
    Read More
  • Norweigan Speaking Customer Support Agent to Stockholm

    Do you have experience from customer service and want a new adventure in Stockholm? Or maybe you want to work with one of the leading streaming services in the Nordic countries? Then this could be your opportunity! Our customer Our customer is a global company with offices in 22 countries with over 30,000 employees. They offer customer service, sales and technical support through their contact centres. They know that customers are the blood of their business, and it's important for them to deliver outstanding customer service to their customers. Our customer's task is to make sure that the customers in their company have good experiences with their customer service and that they constantly yearn to get better. Now our partner is looking for a customer service consultant to Stockholm! They are looking for someone who can provide their customers with the best service. They are seeking a person who can work 100% or 80%. The company has many service-minded people who work every day towards a common goal of having the best customer service for the company. Could this be you? Read on! Why work in Stockholm? Working in Stockholm can be a great experience! The capital offers art, nightl...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Stockholm
    Salary:
    20000 - 27000
    Job Ref:
    stockholm
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  • Norwegian Speaking Team Leader to Athens

    Do you dream of living in Greece and working in an exciting Team Leader position where you will gain international experience and new experiences? This is your chance to not only become a member of our great multicultural customer, but also have the best time of your life in Greece! Right now, we are looking for Norwegian-speaking people who want to work with the management of a customer service team, experience something new and obtain international work experience. You will work towards the Norwegian market and the customer is looking for you with a twinkle in your eye and a commitment to providing good service! Get to know your future workplace The Company is now looking to strengthen their Nordic teams and are looking forward to you joining their award-winning organization. They are an industry leader in providing customer care through various channels and view their employees as the strongest asset to maintain and develop the company’s culture! They work hard but also know that a happy employee is a productive employee. For re-charging, new experiences and adventures, Athens is a city that stands out. So join today and invest in your growth! Why move to Athens? Athens is in...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Athens
    Salary:
    N/A
    Job Ref:
    NorTeamLead
    Read More
  • Norwegian Speaking Customer Support Agent to Gothenburg

    Norwegian-speaking customer support agent to Samsung customer service Are you a positive and pleasant person who is enticed by being able to offer customers a world-class service? Then you are the right person for our team!   Tasks Your duties will consist of answering incoming support inquiries about Samsung products. The support takes place primarily via phone calls, but also via chat  and email. The products consist of mobiles, home appliances and AV/TV. You're going to work towards clear goals and  coach your customers to the right solutions. Customer service hours are from 07:00 to 21:00 every day of the week, and the working hours are divided into eight-hour shifts within this time frame. The service begins with a paid basic training in both the products, as well as how to handle calls and use our system. Ongoing training and coaching  will take place for further development, as well as to update you on our new products.   About you At Sitel  Group, we consider your personality to be more important than your track record, and we therefore do not claim previous professional experience. Instead, we think it's important that you are positive and helpful, that you have a good ...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Sweden
    Salary:
    20000 - 38000
    Job Ref:
    norwegien
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  • Norwegian Speaking Customer Support for H&M

      Would you like to work for one of the world's biggest fashion companies while living in sunny Barcelona?! Here's your opportunity! We are now looking for Norwegian speaking service-minded people to work with customer service for H&M! Our Client: H&M’s Global Customer Service is a multichannel and multi-brand organization with a focus on the customer dialogue throughout the customer journey. We are present in all online markets, where we serve both online and store contacts from all brands within the H&M group. Today we are around 3000 employees and work at 11 locations all over the world. Living in Barcelona: Barcelona is a beautiful city located in the heart of Catalonia in Spain. The office of our partner is located only a couple of blocks from the beach and you will work in a dynamic environment together with other Scandinavians. At the same time you'll get to experience the Spanish culture in a city that is known for its amazing art and architecture, and of course football. Barcelona has 1,6 million inhabitants and offers both the city life and beach life at the same time. These are some of the many reasons why Barcelona has become so popular during the past years! The Rol...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Barcelona
    Salary:
    20000 - 23000
    Job Ref:
    barca
    Read More
  • Social Media Customer Advisor (German Speaker)

    Das Unternehmen. Du bist bereit für eine Auslandserfahrung und einen Start ins Berufsleben? Du bist auf der Suche nach einem starken Unternehmen, mit dem du neue Fähigkeiten entwickeln kannst? Du bist auf der Suche nach einer Firma mit einem dynamischen und multikulturellen Umfeld? Das wirst du mit uns finden! Unser Kunde ist als bester Anbieter von Verkaufs- und Kundendienstlösungen weltweit anerkannt und sucht motivierte Kandidaten für sein internationales Team mit über 82 Nationalitäten. Der Job. Als Digital Marketing Customer Advisor arbeitest du für ein Unternehmen in der Social Media Branche. Deine Hauptaufgaben sind: Du bietest deinen Kunden Support per Chat, E-Mail und Telefon Du verbesserst durch Produkt- und Tool-Support die Kundenzufriedenheit Du erreichst und übertriffst die individuellen und Teamziele durch Einhaltung von Verfahren und Qualitätsvereinbarungen Das Profil.   Du hast ein muttersprachliches Deutsch-Niveau und fließendes Englisch (mindestens B2-C1). Du hast Erfahrungen im Bereich Kundenservice und Social Media Marketing Du hast sehr gute Kommunikationsfähigkeiten. Du bist bereit. Pre- und Post-Sales-Support für alle Produkte zur Verfügung zu stellen Du b...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Lisbon
    Salary:
    N/A
    Job Ref:
    2535345
    Read More
  • Social Media-Beauftragter für öffentliche Vereinigungen (German Speaker)

    Das Unternehmen. Unser Kunde ist als der weltweit beste Anbieter von Vertriebs- und Kundenservicelösungen anerkannt und sucht nach motivierten Kandidaten, die sich seinem internationalen Team, darunter 82 Nationalitäten, anschließen möchten. Mit Sitz in Lissabon findest du ein Unternehmen, das sich um dich kümmert. Von deiner Karriereentwicklung, über deine Sprachkenntnissen, deine Unterkunft bis hin zu deiner sozialen Integration. Die Erfahrung in Lissabon umfasst viele Dinge. Lissabon bietet dir alle Annehmlichkeiten, die du von einer Hauptstadt erwarten würdest. Stehst du auf Nachbarschaftsfeste oder darauf, den Sonnenuntergang von der alten maurischen Burg aus zu beobachten? Lissabon hat viel zu bieten und bietet die Möglichkeit, verschiedene Lebensstile zu genießen. Der Job. Als Social-Media-Beauftragter für öffentliche Verbände arbeitest du für ein führendes Unternehmen in der Social-Media-Branche. Deine Hauptaufgaben sind: - Unterstützung für politische, staatliche oder ähnliche Vereinigungen - Beratung, Schulung und Unterstützung für diese Kunden in Bezug auf Produkte und finanzielle oder betriebliche Fragen - Identifizierung von Möglichkeiten zur allgemeinen Optimierung...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Lisbon
    Salary:
    Zwischen 1030€ und 1400€ brutto/Monatlich
    Job Ref:
    453534
    Read More
  • Danish Speaking Customer Service Ambassador To Sunny Malta

    Med et hurtigt voksende team, søger vores klient på Malta talentfulde personer som ønsker at bo og arbejde på denne solrige Ø.  Om vores klient I 2012 startede de op for at skabe en fantastisk spiloplevelse. De indså hurtigt, at succes med at bygge et nyt produkt var afhængig af at opbygge et dynamisk arbejdsmiljø og skabe en kultur, hvor et godt produkt kunne blomstre.  De tror på, at når folk bliver underholdt, bliver de lykkeligere. Og det er grundlaget for, hvordan firmaet er blevet opbygget. De ønsker, at deres spillere skal være stolte af at spille hos dem og føle sig som en del af et sjovt og spændende samfund, der deler samme lidenskab for humor og spil. De tror på at vinde hjerter i stedet for at vinde kunder. Sammen arbejder de hårdt, de griner meget, de brainstormer, de har akustiske guitar improvisationer, og de giver de bedste high-fives på hele Malta. De er spillernes venner, altid der for at chatte, og altid klar til at levere en god kundeoplevelse. En del af firma-ånden er at acceptere dig som du er, et menneske med styrker og fejl. Ambassadørens holdning: vilje til at lære og udvikle, er det største fokus blandt deres medarbejdere - kom som du er, og vi sørger f...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Malta
    Salary:
    N/A
    Job Ref:
    Dan6748
    Read More
  • Work in Malta! Looking for a Finnish speaking Customer Support Agent

    Finnish-speaking Customer Support Agent to Office in Malta About the client Our client company was founded 2016 by two Swedish iGaming customer support agents, who wanted to improve the way iGaming works. Their mission is to handle customer service on behalf of other iGaming companies (and do it better!), perform risk analysis and document verification and processing as well as payments and transaction processing. The team consists of 35 employees with 10 different nationalities, and therefore boasts a family feeling and lots of career progression. Now they are looking for an enthusiastic Finnish speaker to help build the Finnish speaking Customer Support department! Why Malta? Malta is a popular and attractive destination for those looking to combine career and sunshine. Accommodation is accessible and affordable, and it is a very safe country. In fact, according to Eurostat, Malta has only 0.3% criminal incidents per 1,000 inhabitants. And with 300 days of sunshine a year and English as one of the official languages of Malta, integration is not effortful. All health expenses in Malta are free and as long as you are employed in a company. Tax rates are low, leaving you with a n...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Malta
    Salary:
    N/A
    Job Ref:
    6373830j
    Read More
  • German speaking customer support to sunny Malta

    Do you love the idea of living and working in sunny and cultural Malta? Are you a German-speaker? Then this might be your chance! For our client in Malta, we are currently searching for: German-speaking customer support talents   We want you to excel in the following: Help German speaking customers via e-mail, chat and telephone Work together with your team to reach the best customer satisfaction (including other KPI's) Translate promotional texts and/or customer surveys in your local language Manage customer accounts Follow company policies and practices regarding player safety, protection, and responsible gaming What's in it for me?   Not only do you get the chance to work across our leading markets but also with a team of excellent Customer Service Agents. There will be ample opportunity to progress your own skills, develop your knowledge of the iGaming industry and be a part of a multicultural, friendly environment.  You're good at: Communication written and verbal in both German and English Strong Microsoft Office knowledge Background in customer service, this can be face to face, online or via phone calls Multi-tasking and time management Extra Awesome: Previous iGaming ex...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Malta
    Salary:
    N/A
    Job Ref:
    7364547u
    Read More
  • Swedish Speaking Customer Support Agent to client in Malta

    WE ARE LOOKING FOR SWEDISH-SPEAKING CUSTOMER SERVICE AGENTS TO WORK IN MALTA!   Are you a problem solver, an excellent communicator, and a people person? If so, we are looking for you to join our award-winning customer service team based in our stunning offices in Malta! You will be a part of a seamless Customer Service function, working to achieve our goal of the best Customer Experience. Not only that, your opportunity to learn and progress within the company is limitless!   We want you to excel in the following: Help both Swedish and English speaking customers via e-mail, chat, and telephone Work together with your team to reach the best customer satisfaction (including other KPI's) Translate promotional texts and/or customer surveys in your local language Manage customer accounts Follow company policies and practices regarding player safety, protection, and responsible gaming   WHAT’S IN IT FOR ME? In this company not only do you get the chance to work across our leading markets but also with a team of excellent Customer Service Agents. There will be ample opportunity to progress your own skills, develop your knowledge of the iGaming industry and be a part of a multicultural...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Malta
    Salary:
    N/A
    Job Ref:
    78879e
    Read More
  • Swedish-speaking Customer Service Agent to beautiful Malta!

    WE ARE LOOKING FOR SWEDISH-SPEAKING CUSTOMER SERVICE AGENTS TO WORK IN MALTA!   Are you a problem solver, an excellent communicator, and a people person? If so, we are looking for you to join our award-winning customer service team based in our stunning offices in Malta! You will be a part of a seamless Customer Service function, working to achieve our goal of the best Customer Experience. Not only that, your opportunity to learn and progress within the company is limitless!   We want you to excel in the following: Help both Swedish and English speaking customers via e-mail, chat, and telephone Work together with your team to reach the best customer satisfaction (including other KPI's) Translate promotional texts and/or customer surveys in your local language Manage customer accounts Follow company policies and practices regarding player safety, protection, and responsible gaming   WHAT’S IN IT FOR ME? In this company not only do you get the chance to work across our leading markets but also with a team of excellent Customer Service Agents. There will be ample opportunity to progress your own skills, develop your knowledge of the iGaming industry and be a part of a multicultural...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Malta
    Salary:
    N/A
    Job Ref:
    12423
    Read More
  • Svensktalande IT-Supportkonsult till vackra Brno i Tjeckien

    Vill du göra karriär inom IT? Vi söker dig som vill bli del av ett fantastiskt team i Brno, Tjeckien! Vår partner i Tjeckien erbjuder transformativa digitala tjänster till företagskunder över hela världen. Bolaget är en ledande leverantör av nästa generations konsult-, teknik- och outsourcinglösningar och deras kombinerade IT- och BPM-lösningar skapar värde över flera olika branscher. Från sitt Brno Deliver Center tillhandahåller de tjänster till mer än 20 globala multinationella företag. Du har nu möjlighet ett ta del i den digitala transformationen från nära håll och påverka de processer som förändrar världen!   Att leva och bo i Brno Att bo i Tjeckien har många fördelar, inklusive billigt boende, en mycket bra infrastruktur, närhet till andra europeiska städer samt en intressant historia, kultur och vacker natur. Brno är en internationell stad med invånare och besökare från hela världen! Arbetsuppgifter: Kontaktpunkt för företagets Service Desk (Level 1) Undersöka och analysera tekniska problem Erbjuda service av högsta klass till globala företagskunder Ge vägledning till användare för att lösa IT-relaterade problem Jobba aktivt för att förbättra företagets serviceprocesser D...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Brno
    Salary:
    N/A
    Job Ref:
    9291923192931231
    Read More
  • Hebrew-Speaking Customer Support Agent in Lisbon

    We are looking for Hebrew Speakers (with valid work permit or EU passport) interested in working in Lisbon with Customer Support, or Marketing and Sales! About The Company Is a worldwide leader in Customer Experience Management and shared services for international markets. With over 10 000 employees, from 84 nationalities, they are providing services in 35 languages. The team is characterized by its versatility and internationality, their employees from around the world bring in a wide variety of experiences and skills. As a dynamic team, they are committed to the success of their partners and dedicated to providing outstanding performance for the customers to every extent. Why Lisbon?  Nice beaches and splendid sunshine almost every day, lovely cozy bars and restaurants with delicious food, watering trails in the mountains that surround the city, shopping, surfing, culture...Lisbon really has everything you can expect! About the job: Assist, by phone or through written support, to any of the customer’s questions and concerns regarding the service Advice our customers on a high level, providing updated help guides and meeting their individual needs Ensure an adequate response t...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Lisbon
    Salary:
    N/A
    Job Ref:
    hblpt
    Read More
  • Customer Service for Online Video Platform (German Speaker)

    +++Please apply only if you hold EU citizenship or valid work permit for Portugal+++ Quality and Service is what is all about in today’s world for companies to remain competitive. This famous online video platform is looking for you to join their customer service specialist team in Lisbon!  What should you expect from living in Lisbon? – A colourful city view and a rich cultural history – Pros of living in a European capital on a budget – Delicious Portuguese cuisine and famous cafe culture – Friendly people, good vibes and a happy-go-lucky urban life – Warm climate all year and a sunny beach life next to the Atlantic – A large English-speaking local community and international environment Your responsibilities and impact as a Customer Service Agent will be: – Helping users with any questions related to their accounts, the platform in general etc.  – Providing the best possible answers and solutions to questions and concerns from customers in the way you are the most confident with: over the phone, via e-mail or social media; – Delivering calm and resourceful troubleshooting for customer queries regarding their customer experience; – Being in contact with other departments and r...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Lisbon
    Salary:
    N/A
    Job Ref:
    PLCG6893
    Read More
  • Customer Service Representative in Barcelona (German Speaker)

    Your Future Company: 2 French entrepreneurs created a startup in 2000 and today they are leading a global brand. Their growth and solution-oriented services are acknowledged by the most progressive brands and leading companies they are now working with. They became one of the biggest international customer experience solution providers with more than 75.000 multilingual employees in over 50 countries around the world and they are looking for new members to join them in their journey in their Barcelona hub. Your responsibilities and impact as a customer experience specialist will be: Supporting clients’ activities by being the very first point of contact for their customers: – Answering incoming queries from customers and ensuring contractual SLA is maintained – Identifying issues and provide solutions – Ensuring high level of customer satisfaction – Being a team player and participate in the success of the team and project, e.g. provide cover for absent colleagues together with the team and attending regular team meetings  Skills, experiences and interests you need to succeed in this role: – A native level of German and an advanced level of English – Having knowledge about IT pl...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Barcelona
    Salary:
    Salary: 21.000€ gross annual base salary + up to 2.000€ bonus performance-based
    Job Ref:
    SBTG50464
    Read More
  • Sports Retail Customer Service Agent (German speaker)

    You are ready to show your fashion expertise? A big sportswear brand is looking for support for their customer service team. Be responsible for the needs of the customers and find the best solution to make them happy again. You appreciate the quality of products and services. Do you know what makes the difference? Show this in the contact with customers and try to keep their satisfaction.  The company. This fast-growing multinational company has more than 50.000 employees helping over 500 globally acknowledged brands to provide a first-rate customer service experience. Combining technology with a human touch they achieved a worldwide presence and credibility in the outsourcing scene. They are welcoming new talents to join them in their office in Lisbon. Your responsibilities and impact as an a Sports Retail Customer Service Agent will be: – Being a mentor to consumers in different fields (there are several projects) – Providing the best possible answers and solutions to questions and concerns from customers in the way you are the most confident with: over the phone, via e-mail or social media; – Identify new business opportunties by cross and upselling – Delivering calm and reso...

    Job Type:
    Temporary Contract, Full-Time Position
    Location:
    Lisbon
    Salary:
    1235 gross/month + performance bonus+ relocation package + meal vouchers
    Job Ref:
    PLMG11
    Read More
  • Technical Sales Team Lead (German Speaker)

    Today, working for technology brands rimes with passion, energy and innovative spirit. This sounds like you? Check this out and you might soon join their international office in Barcelona as a supervisor for the Sales Team. This company is about making our lives easier and better connected. Are you ready to join a brand which strive every day to revolutionize the world? Are you geeky or not? It doesn’t matter – there are a variety of roles to match with your skills and affinity. Your responsibilities and impact as a Technical Sales Team Lead will be: – Report KPI's and results of team members on a weekly/monthly basis – Coach Team members to reach their best performance – Assist team with more complicated leads – Assist in onboarding new members – Back-up of project manager What’s in it for you? – Full-time contract and long term contract – 39h/week, Monday to Friday (09:00 to 18:00) – Salary: 25.000€ gross annual base salary + up to 8.000€ bonus performance-based – Relocation Package – Private health insurance – Meal vouchers – Lots of discounts with our partners – Free after work activities – An open-minded and employee-oriented working environment – Career development opportu...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Barcelona
    Salary:
    Salary: 25.000€ gross annual base salary + up to 8.000€ bonus performance-based
    Job Ref:
    SBW-TSTL-GER
    Read More

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