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  • Featured

    Dutch/Flemish Account Support Associate in Dublin w/ Relocation Assistance

    We are looking for Flemish and Dutch speakers to join our client's exciting new project in Dublin! Our client is a world-famous specialist in print- and digital document solutions. You will be joining their friendly Service Delivery team in Dublin, the vibrant capital of Ireland. As an Account Support Associate, you will be responsible for the operational, on-site delivery of outsourcing/facilities management to end user customers. Activities involve maintaining contracted service levels resulting in customer satisfaction, maintaining customer relationships, and contract commitments delivered within cost targets. The roles will suit enthusiastic candidates with customer service experience and a willingness to learn and develop. We will consider candidates who are already based in Dublin or willing to relocate (generous relocation package provided). Main Responsibilities: The Account Support Associate will work as part of the service delivery team that is aligned to one or more customers. He/she will have focus on the following: Delivery of service that meets SLA and delights the customer Supporting the achievement of productivity improvements Contributing to service transformati...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Dublin
    Salary:
    24000 - 28000
    Job Ref:
    32655
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  • Featured

    Slovak: Wan to experience living in Athens, Greece ?

    Are you a native or near native Slovak speaker? Do you pride yourself with excellent customer service skills? Would you like the opportunity to live in historical Greece and learn more about the Greek culture and its people? Well, we have a fantastic opportunity to develop and grow your skills whilst working for a leading multinational organization based in Athens as a Slovak Customer Service Advisor. benefits For this Slovak Customer Service Advisor position you will be offered: Excellent salary (14 salaries per year) First class ongoing training and development Career development opportunities Relocation package in case you reside outside of Greece You will join a multinational market leading call center company Work in a vibrant and energetic Athens office with a real team focus Free Greek language lessons Multicultural and modern working environment Onsite canteen and casual dress code Employee relations team to assist you with integrating to the Greek lifestyle & culture Fun interactive activities organised within the team (team events, excursions, themed parties, sporting events, etc and much, much more responsibilities What will your responsibilities be for this Slovak Cu...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Athens
    Salary:
    14 salaries per year as per the Greek law
    Job Ref:
    9529
    Read More
  • Finnish IT Support to Tallinn, Estonia

    Tarjoamme uskomattoman tilaisuuden suomen kieltä puhuville Viron pääkaupungissa Tallinnassa! Tähän tehtävään et välttämättä tarvitse laajaa aikaisempaa kokemusta alalta, mutta kiinnostus alaa kohtaan ja palava halu oppia ovat tärkeitä tekijöitä. Asiakkaamme tarjoaa sinulle täyden koulutuksen ja muuttopaketin, jotta pääset alkuun uudessa maassa! Kumppanimme Asiakasyrityksemme on kansainvälisestikin tunnettu IT-alan toimija. Sen toimipisteitä on nykyään jo 15 maassa ympäri maailman. Sen lisäksi jokaisella toimistolla voit kuulla puhetta usealla eri kielellä ja työskennellä eri kansallisuuksien kanssa. Tallinnan toimistolla työskentelee pelkästään IT-tuessa yli 200 henkilöä ja uusia tiimejä perustetaan jatkuvasti. Yrityksen henkilökunta saa nauttia myös lukuisista eri työsuhde-eduista ja kaikkien yhteisistä tapahtumista. Töihin Tallinnaan Tallinnasta on nopeasti kasvamassa IT-yritysten suuri keskittymä ja sen asukaskunta monipuolistuu jatkuvasti. Elämisen kustannukset ovat hieman alhaisemmat kuin muualla pohjoisessa ja vapaa-ajan aktiviteetteja riittää, vauhdikas yöelämä, loistavat shoppailumahdollisuudet ja upeaa arkkitehtuuria. Asiakasyrityksemme etsiikin nyt lisätäydennyksiä IT-...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Helsinki
    Salary:
    0 - 25000
    Job Ref:
    32070(F)
    Read More
  • Swedish IT Support to Tallinn, Estonia

    Vi söker dig som vill jobba med Tekniskt Support i Tallinn för ett branschledande IT företag. Har du lust att bo och arbeta i en av Europas äldsta städer? Vill du jobba inom IT och kundsupport? Vill du bo i en IT-blomstrande stad och åka kollektiv trafik gratis? Arbetsuppgifter: Vara den första personen som kommer i kontakt med kunder Lösa IT-relaterade frågor via telefon, chatt och e-mail Bjuda in kunder att delta i telefonproblemlösningar Lösa kundens problem, både internt och externt på ett effektivt sätt Koordinera alla inkommande förfrågningar efter prioriterade problem Validera kunddetaljer och olika krav för dataåtkomst Vara ansiktet utåt för företaget och se till så att din service är högklassig så att kundnöjdheten får högsta betyg Förmåner: Vår klient hjälper dig finna boende Betalda flyg till Estland och hjälp med flytten Hjälp med immigration och registreringar i landet Installering av internet i din nya lägenhet Betalda läkarbesök Gratis gym Gratis transport till och från jobb Jobb med många andra Skandinaver i nybyggda kontorslokaler För att lyckas i rollen bör du: Kunna ge högklassig service till kunder genom att svara på telefon, e-mails och chatt Erfarenhet av j...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Stockholm
    Salary:
    0 - 25000
    Job Ref:
    32039(F)
    Read More
  • German Customer Service For Online Gaming Site- Malta

    Job Summary A fan of online games where you can poker face your way to the top? Do you have some previous Customer Service experience & speak German? If so we have a rather interesting job for you here in Malta. It’s a customer service job where you will help all online players with any issues they may have. This is a job where you will need to work in shifts (No Night Shifts) 5 days a week but do keep in mind that you may be asked to work weekends (you will always have 2 days a week off) Sliema is the town you can look forward to calling home – it’s a beautiful place right beside the sea and is known as a popular destination as everyone who has been there loves Sliema. What will you do in this job? For this German Customer Service job in Malta it will be your responsibility to help all online players via phone, live chat and email - working hard on providing quick results and solving issues within a certain time. You will be looking after the handling and troubleshooting of accounts and when needed, escalate issues to level 2 support. It is your responsibility to stay up to date will of the online offerings of the site so when the chance presents itself you can up and cross sel...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Malta,
    Salary:
    €23000 - €23641 per annum + Bonus + Relocation Package
    Job Ref:
    JN -072016-2109
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  • Customer Care Specialist (German)

    The Company. Being one of Europe´s leading global outsourcing company with over 60 different locations worldwide, our Client stands for diversity and quality. Working for many of the 500 Fortunes Companies in the world, they are constantly looking for thriving candidates in Barcelona who want to be part of a multicultural environment and develop their skills further. Do you speak German and are you looking for a job in Barcelona? Check this out! The Job. In this position, you will be responsible for ensuring excellent customer service to the German market, creating exceptional value and solving any issues to deliver a consistent quality of service. The main responsibilities involve: – Manage effectively all incoming queries in a customer service environment – Respond to incoming calls and emails from enterprise clients – Gather information from customers, ensure resolutions of queries, and troubleshoot technical issues – Maintain client relationships through product support over the phone – Provide high-quality service – Record all required data elements in CRM to provide a good follow-up and qualitative support The Profile. – You have the following language skills: native level...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Barcelona
    Salary:
    16000 - 19000
    Job Ref:
    CCS02 Louis
    Read More
  • Customer Care Specialist (Dutch)

    The Company. Being one of Europe´s leading global outsourcing company with over 60 different locations worldwide, our Client stands for diversity and quality. Working for many of the 500 Fortunes Companies in the world, they are constantly looking for thriving candidates in Barcelona who want to be part of a multicultural environment and develop their skills further. Do you speak Dutch and are you looking for a job in Barcelona? Check this out! The Job. In this position, you will be responsible for ensuring excellent customer service to the Dutch market, creating exceptional value and solving any issues to deliver a consistent quality of service. The main responsibilities involve: – Manage effectively all incoming queries in a customer service environment – Respond to incoming calls and emails from enterprise clients – Gather information from customers, ensure resolutions of queries, and troubleshoot technical issues – Maintain client relationships through product support over the phone – Provide high-quality service – Record all required data elements in CRM to provide a good follow-up and qualitative support The Profile. – You have the following language skills: native level o...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Barcelona
    Salary:
    16000 - 19000
    Job Ref:
    CCS03 Louis
    Read More
  • Customer Support Executive (Dutch)

    The Company. Our client is a Belgian BPO company with an office in Barcelona. For their partner, for their client a well-known Belgian telecommunication company they are currently recruiting Dutch or Flemish native speakers for a Customer Service position in Barcelona. The Job. After a 6 weeks training the candidate will ensure Customer Support. The main tasks include: – Provide information and advice users on appropriate action to solve issues – Respond to incoming requests for assistance via telephone or email – Ensure quality service – Ensure high level of customer satisfaction and record information – Maintain client relationships through product support over the phone or chat The Profile. – You have a native level of Dutch and a very good level English – You have good communication skills – You are a team player and open-minded – You are enthusiast and motivated – You have an affinity to technology – If you have previous call Center experience, it's a plus The Offer. – A salary of 1305 Euro gross/month + performance related Bonus after 3rd month up to 250 Euro +free Spanish classes offered – Monday to Saturday: 9 AM – 9 PM (rotation shifts) – 39 hours/ week or 32 hours/ wee...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Barcelona
    Salary:
    15660 - 17910
    Job Ref:
    NC01Emma.BluSelection
    Read More
  • Customer Support Executive (Dutch/Flemish)

    The Company. Our client is a Belgian BPO company with an office in Barcelona. For their partner, for their client a well-known Belgian telecommunication company they are currently recruiting Dutch or Flemish native speakers for a Customer Service position in Barcelona. The Job. After a 6 weeks training the candidate will ensure Customer Support. The main tasks include: – Provide information and advice users on appropriate action to solve issues – Respond to incoming requests for assistance via telephone or email – Ensure quality service – Ensure high level of customer satisfaction and record information – Maintain client relationships through product support over the phone or chat The Profile. – You have a native level of Dutch and a very good level English – You have good communication skills – You are a team player and open-minded – You are enthusiast and motivated – You have an affinity to technology – If you have previous call Center experience, it's a plus The Offer. – A salary of 1305 Euro gross/month + performance related Bonus after 3rd month up to 250 Euro +free Spanish classes offered – Monday to Saturday: 9 AM – 9 PM (rotation shifts) – 39 hours/ week or 32 hours/ wee...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Barcelona
    Salary:
    1305 Euro gross/month + performance related Bonus after 3rd month up to 250 Euro +free Spanish classes offered
    Job Ref:
    NC01Emma.blu
    Read More
  • IT Support Analyst (Swedish)

    The Company. Our client is a multinational company providing outsourcing, information technology, and business consulting services. The company stands out strongly with its friendly and supportive working culture based on very close and warm relationship among employees. The office in the center of Brno has been growing very significantly since 2016 and the company is now looking for ambitious talents ready to grow together with the company. The Job. You will be responsible for assuring the most effective solutions to clients by providing 1st level professional technical support. Main tasks include: – Remote resolution of IT problems related to end users’ devices, network, and applications – Identify and manage the root of technical incidents – Classify and prioritize the requests – Assure right escalations to other technical teams – Keep constant communication with the client during the resolution process Your Profile. – Swedish and English on a business level (spoken/written) – You have strong communication and listening skills – You are a good problem-solver – You are interested in the further development of IT skills – Any previous IT support experience or IT certification w...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Brno
    Salary:
    13000 - 18000
    Job Ref:
    BIT4
    Read More
  • IT Support Analyst (Finnish)

    The Company. Our client is a multinational company providing outsourcing, information technology, and business consulting services. The company stands out strongly with its friendly and supportive working culture based on very close and warm relationship among employees. The office in the center of Brno has been growing very significantly since 2016 and the company is now looking for ambitious talents ready to grow together with the company. The Job. You will be responsible for assuring the most effective solutions to clients by providing 1st level professional technical support. Main tasks include: – Remote resolution of IT problems related to end users’ devices, network, and applications – Identify and manage the root of technical incidents – Classify and prioritize the requests – Assure right escalations to other technical teams – Keep constant communication with the client during the resolution process Your Profile. – Finnish and English on a business level (spoken/written) – You have strong communication and listening skills – You are a good problem-solver – You are interested in the further development of IT skills – Any previous IT support experience or IT certification w...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Brno
    Salary:
    14000 - 18000
    Job Ref:
    BIT5
    Read More
  • IT Support Analyst w/ German

    The Company. Our client is a multinational company providing outsourcing, information technology, and business consulting services. The company stands out strongly with its friendly and supportive working culture based on very close and warm relationship among employees. The office in the center of Brno has been growing very significantly since 2016 and the company is now looking for ambitious talents ready to grow together with the company. The Job. You will be responsible for assuring the most effective solutions to clients by providing 1st level professional technical support. Main tasks include: – Remote resolution of IT problems related to end users’ devices, network, and applications – Identify and manage the root of technical incidents – Classify and prioritize the requests – Assure right escalations to other technical teams – Keep constant communication with the client during the resolution process Your Profile. – German and English on a business level (spoken/written) – You have strong communication and listening skills – You are a good problem-solver – You are interested in the further development of IT skills – Any previous IT support experience or IT certification wi...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Brno
    Salary:
    13000 - 18000
    Job Ref:
    BIT1
    Read More
  • IT Support Analyst (Swedish)

    The Company. Our client is a multinational company providing outsourcing, information technology, and business consulting services. The company stands out strongly with its friendly and supportive working culture based on very close and warm relationship among employees. The office in the center of Brno has been growing very significantly since 2016 and the company is now looking for ambitious talents ready to grow together with the company. The Job. You will be responsible for assuring the most effective solutions to clients by providing 1st level professional technical support. Main tasks include: – Remote resolution of IT problems related to end users’ devices, network, and applications – Identify and manage the root of technical incidents – Classify and prioritize the requests – Assure right escalations to other technical teams – Keep constant communication with the client during the resolution process Your Profile. – Swedish and English on a business level (spoken/written) – You have strong communication and listening skills – You are a good problem-solver – You are interested in the further development of IT skills – Any previous IT support experience or IT certification w...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Brno
    Salary:
    13000 - 18000
    Job Ref:
    BIT12
    Read More
  • IT Support Analyst (Finnish)

    The Company. Our client is a multinational company providing outsourcing, information technology, and business consulting services. The company stands out strongly with its friendly and supportive working culture based on very close and warm relationship among employees. The office in the center of Brno has been growing very significantly since 2016 and the company is now looking for ambitious talents ready to grow together with the company. The Job. You will be responsible for assuring the most effective solutions to clients by providing 1st level professional technical support. Main tasks include: – Remote resolution of IT problems related to end users’ devices, network, and applications – Identify and manage the root of technical incidents – Classify and prioritize the requests – Assure right escalations to other technical teams – Keep constant communication with the client during the resolution process Your Profile. – Finnish and English on a business level (spoken/written) – You have strong communication and listening skills – You are a good problem-solver – You are interested in the further development of IT skills – Any previous IT support experience or IT certification w...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Brno
    Salary:
    13000 - 18000
    Job Ref:
    BIT10
    Read More
  • Customer Support Associate (Flemish + French)

    The Company. Our client is a leader in the Customer Care Industry located in the center of metropolitan city of Amsterdam. They have offices in more than 33 countries, from France, Italy, Spain till the US, Canada and Nicaragua. And with their international culture and diverse team, they speak more than 60 languages in total. For their client, a number one power tool brand, they are looking for French & Flemish speakers to join the Amsterdam office. The Job. In this role, you will develop yourself an as all-round travel consultant and always provide the best possible support to clients. – Responsible for incoming inquiries via phone and email – Assist customers with price, delivery and invoice information – Inform customers regarding the products and promotions – Provide high-quality service and professional customer care – Identify issues and provide solutions – Enter pick-up orders for repairs The Profile. – You are a native Flemish speaker and have a fluent level in French or English – You are familiar with power tools usage – You are a team player – You are an enthusiastic and dynamic candidate – You have clear written and spoken communications skills – You work organized, a...

    Job Type:
    Permanent Contract, Part-Time Position
    Location:
    Amsterdam
    Salary:
    18000 - 22000
    Job Ref:
    CD10
    Read More
  • Travel Agent (German)

    Das Unternehmen. Hast du eine Leidenschaft für das Reisen und die Tourismusbranche? Reist du gerne, wenn alles so läuft wie es sollte? Du kannst dazu beitragen, die Urlaube von Reisenden zu einem Erfolg zu machen! Möchtest du für das weltweit bekannte Reisebüro Expedia arbeiten? Wir suchen dynamische Menschen wie dich, die offen für eine neue Erfahrung im Ausland sind. Der Berufseinstieg könnte ein Hindernis darstellen, aber nicht, wenn du im richtigen Unternehmen bist. Du arbeitest für ein Unternehmen, das sich um das Wohlbefinden seiner Mitarbeiter bemüht. Du arbeitest in einem internationalen Team, welches aus 82 Ländern besteht. Du bist bereit, eine Erfahrung im Ausland in einem multikulturellen Umfeld zu machen? Lissabon wartet auf dich und hat viel zu bieten. Der Job. Von der Lösung von Problemen während des Buchungsprozesses, der Erteilung von Anweisungen, der Hilfe bei der Buchung, der Betreuung während des Urlaubs, der Bereitstellung guter Lösungen inkl. Rückerstattung, der Verantwortung für das aktuelle und dem Ausbau des Klientennetzwerks, gibt es viele Bereiche, in denen eine exzellente Kunden- oder Klientenbetreuung erforderlich ist und genau hier braucht das Untern...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Lisbon
    Salary:
    950 - 1400
    Job Ref:
    PLTG3
    Read More
  • Online Marketing Sales Advisor (Dutch)

    The Company. Do you love to know what´s going on in the tech world? You like online advertising and new technologies? If you are technically gifted, creative and open-minded, we may have the perfect job for you! Start your career in sales within a big and international company which is still working as a Start-Up. Do you have new ideas? Tell them! Changes are made every minute and you can build up a really efficient and innovative environment. Make a new experience abroad in Lisbon and join a peaceful and beach lifestyle. The Job. You would work for one of the leading tech business worldwide. They develop new marketing ideas and create a big change to our present life. Your main responsibilities are: – Generating leads and conduct lead management by contacting new and existing customers in the B2B market on a daily basis, identify sales opportunities – Understand the business goals of your clients in order to match there quired online advertisement solutions – Customer support while construction of online advertising campaigns and continuous optimization – Improving profit margins and customer turnover – Achieve strong customer satisfaction with a focus on quality and results Th...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Lisbon
    Salary:
    950-1240
    Job Ref:
    PLTD200
    Read More
  • Customer Support Executive (Dutch)

    The Company. Our client is a Belgian BPO company with an office in Barcelona. For their partner, for their client a well-known Belgian telecommunication company they are currently recruiting Dutch or Flemish native speakers for a Customer Service position in Barcelona. The Job. After a 6 weeks training the candidate will ensure Customer Support. The main tasks include: – Provide information and advice users on appropriate action to solve issues – Respond to incoming requests for assistance via telephone or email – Ensure quality service – Ensure high level of customer satisfaction and record information – Maintain client relationships through product support over the phone or chat The Profile. – You have a native level of Dutch and a very good level English – You have good communication skills – You are a team player and open-minded – You are enthusiast and motivated – You have an affinity to technology – If you have previous call Center experience, it's a plus The Offer. – A salary of 1305 Euro gross/month + performance related Bonus after 3rd month up to 250 Euro +free Spanish classes offered – Monday to Saturday: 9 AM – 9 PM (rotation shifts) – 39 hours/ week or 32 hours/ wee...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Barcelona
    Salary:
    1305
    Job Ref:
    NC01A
    Read More
  • Healthcare Customer Service Agent (Hebrew)

    The Company. This award-winning international outsourcing company is working with Top Worldwide Brands. By putting customer care on the first place, they make the difference in the market. As a constantly growing company, they are actively looking for motivated candidates to join their international and multicultural team in Barcelona. For their client, a world leader in health and hygiene Industry, they are currently looking for Hebrew speakers to support their international team in Barcelona! The Job. In this role, you will be responsible to answer client questions, doubts and complaints via phone and email. – Develop a sound understanding of the product (healthcare, household products) and services and to embrace brand values – Provide professional and friendly client support via phone and email – Responding to enquiries and handling different problems – Ensure quality and professional service – Ensure high level of customer satisfaction – Follow-up of customer information – Record all information in the internal system The Profile. – You are a native Hebrew speaker and have an excellent level of English – You are confident and have an enthusiastic phone manner – You have str...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Barcelona
    Salary:
    16000 - 18000
    Job Ref:
    CDD07
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  • Access Management Analyst

    The Company. For one of our clients, an international Shared Service Center based in Barcelona, we are currently recruiting for an Access Management Analyst with a fluent level of English and French or Portuguese. The Job. In this role, you will provide rights and permissions for users to be able to use a service or group of services. Your main tasks include: – Responsible for daily systems security administration functions, including managing customer access requests; creating, modifying and/or deleting customer profiles and accounts, resetting passwords and maintaining appropriate documentation. Your Profile. – You have a fluent level of English – You have 12 months+ experience working within a service desk environment – You have strong IT skills and affinity – You are process oriented with strong attention to details – You have willingness to learn and improve – You have experience in an international environment – You have strong analytical skills – You are rigorous and detail oriented – You have strong organization and prioritization skills – You are responsible and able to take ownership on your tasks – You have problem-solving capabilities – You are a team player – You ha...

    Job Type:
    Temporary Contract, Full-Time Position
    Location:
    Barcelona
    Salary:
    22000 - 23000
    Job Ref:
    GUA07
    Read More

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