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  • Featured

    Spanish-Speaking Customer Service Representative

    Alice's Garden is an online distributor of garden furniture and equipment. Our vision is to bring conviviality to outdoor spaces with our design and functional products. We are a young international group with a turnover of 70 M€ across 9 countries in Europe.  We employ 100 people of which 25 are based in Barcelona to manage our Spanish, English and Italian subsidiaries.  Italy is a young market to develop as the country is undergoing a digital transformation. Our customers appreciate us because we offer a home delivery service at a competitive price while providing a quality service. Our reputation is already established, we find solutions to satisfy our customers. We are proud of our 4.4/5 rating on Trustpilot. We are growing and are looking for talent to take our customer service to the highest standards in the market.  We are looking for a talented and experienced person who sees themselves as a leading player in building customer service. A person who likes to give service and who knows how to inspire, set the pace and train young people. This is an operational area where the example set by the leader makes all the difference. This rare pearl could be you! Try the adventure...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Barcelona
    Salary:
    N/A
    Job Ref:
    ES-CS-AG
    Read More
  • Featured

    Italian-Speaking Customer Service Representative

    Alice's Garden is an online distributor of garden furniture and equipment. Our vision is to bring conviviality to outdoor spaces with our design and functional products. We are a young international group with a turnover of 70 M€ across 9 countries in Europe.  We employ 100 people of which 25 are based in Barcelona to manage our Spanish, English and Italian subsidiaries. The Italian team currently consists of 4 people covering e-commerce, supply chain and customer service functions. Italy is a young market to develop as the country is undergoing a digital transformation. Our customers appreciate us because we offer a home delivery service at a competitive price while providing a quality service. Our reputation is already established, we find solutions to satisfy our customers. We are proud of our 4.4/5 rating on Trustpilot. We are growing and are looking for talent to take our customer service to the highest standards in the market.  We are looking for a talented and experienced person who sees themselves as a leading player in building customer service. A person who likes to give service and who knows how to inspire, set the pace and train young people. This is an operational a...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Barcelona
    Salary:
    N/A
    Job Ref:
    IT-CS-AG
    Read More
  • Foot Locker Product Advisor (Dutch)

    The Company. Are you a fashionista? Do you live for sneakers? Are you looking for a job where you would work with famous sports brands like Nike, Adidas, Puma, Vans, Reebok, New Balance or Timberland? With more than 2500 stores across the world, Foot Locker is the leading global athletic footwear and apparel retailer. Help Foot Locker to constantly provide customers with the best, most exclusive ranges of products there is. The Job. I don´t find the article I am looking for, can you help me to find a similar? Do you think I can combine these patterns? All of these could be questions you have to solve for the customers. If customers have queries with their shopping cart or another issue during their shopping experience. You will deliver calm and smart decisions in high-pressure situations while paying attention to detail. On the phone, via E-Mail or online you will help the customer in the way you are the most confident with.  The Profile. The company is recruiting on soft skills, regardless of your field of studies – they will train you in each aspect of the job. Are you customer service oriented, have good communication skills, pro-active and a team player? Then they might have...

    Job Type:
    Contract
    Location:
    Lisbon
    Salary:
    11000 - 15000
    Job Ref:
    PLTD21
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  • Customer Service Agent (Finnish-speaking)

    We are Videoslots, the world’s BIGGEST online casino! We were born in 2011 as a result of a handful of entrepreneurs who not only had a knack for entertaining others but also an affinity with the iGaming industry. They teamed up and went about building an industry leader, setting the bar to an all-new high. Now in just ten years we now offer over 5,300 games from over 160 different game providers and we’re set to keep on growing! Naturally, we can't do all of this as well as all the exciting things we have lined up for the years to follow without the living legends that make our business the success it is today. As a key employee of the Customer Service Team, you will be the first point of contact with our players through live chat, email, and phone calls. All aspects of this role are customer-centric and focused on delivering the best possible experience.  Your main responsibilities will be to: Greet and communicate with customers in a warm and empathetic fashion Deliver a high level of customer service to customers regarding their queries and inform them about promotions and deals on site Identify and support players in difficulties they might encounter Enable our players with...

    Job Type:
    Permanent
    Location:
    Pietà
    Salary:
    25000 - 25000
    Job Ref:
    316
    Read More
  • Swedish speaking Content Moderator in Barcelona

    Arbeta som Content Moderator i vackra Barcelona! Som Content Moderator kommer du att arbeta med olika sociala medieplattformar och granska samt övervaka webbplatserna gällande missbruk, våldsamt eller annat olämpligt innehåll, och säkerställa en säker upplevelse för dess användare. Screening av bilder, videor, artiklar och ljudklipp kan låta som en rolig och enkel uppgift, men sökande uppmanas att ha i åtanke att content i vissa fall kan komma att inkludera stötande innehåll. Du kommer att arbeta på en ny avdelning, som planerar växa under 2021. Du erbjuds stora möjligheter att utveckla din karriär och vara en viktig del i etablering och utformande av avdelningen. Kvalifikationer Mycket goda kunskaper  i svenska språket samt samt förmåga att konversera på engelska. Goda datorkunskaper. PC/Laptop, bra internetanslutning och hörlurar med mikrofon för att utföra utbildning. Gärna erfarenhet inom content-granskning, kundservice eller andra kontaktcentermiljöer. Yrkeserfarenhet med sociala medieplattformar anses vara en fördel. Du erbjuds: Kontrakt på 39h/vecka med fast arbetstid. Skiften är inte rotativa. Kontraktet är måndag till söndag och innebär ibland arbete under helg. Alterna...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Barcelona
    Salary:
    N/A
    Job Ref:
    82677126392
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  • Swedish Speaking Travel Agent to Sunny Athens

    Do you want to work for one of the world's biggest flight centric Online Travel Agencies and build your career in tourism? Our client is on the lookout for talented Swedish speaking professionals to join their team in Athens. About our client: Our client a diverse, dynamically growing team of 1000 and is one of the leading global flight-centric Online Travel Agencies with billions in annual gross sales. Their headquarters are located in Sweden, Athens, Canada and India.   Position Overview As a Travel agent, you will assist our clients in completing their travel itineraries over the phone, emails and social media requests while handling our reservation systems. Another vital aspect of the Travel Agent position is to promote and sell our flight add-on products as a natural extension of conversation with the customer. Our intention is to provide a more complete service to our customers by travelling with peace of mind and security. In order to ensure a flawless and positive customer experience, all our agents have a friendly attitude and enjoy helping others!   Responsibilities Receive & process incoming calls, emails & social media requests Ensure & provide quality of service to ...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Athens
    Salary:
    N/A
    Job Ref:
    5554352121
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  • Swedish Speaking Travel Agent to Sunny Athens

    Do you want to work for one of the world's biggest flight centric Online Travel Agencies and build your career in tourism? Our client is on the lookout for talented Swedish speaking professionals to join their team in Athens. About our client: Our client a diverse, dynamically growing team of 1000 and is one of the leading global flight-centric Online Travel Agencies with billions in annual gross sales. Their headquarters are located in Sweden, Athens, Canada and India.   Position Overview As a Travel agent, you will assist our clients in completing their travel itineraries over the phone, emails and social media requests while handling our reservation systems. Another vital aspect of the Travel Agent position is to promote and sell our flight add-on products as a natural extension of conversation with the customer. Our intention is to provide a more complete service to our customers by travelling with peace of mind and security. In order to ensure a flawless and positive customer experience, all our agents have a friendly attitude and enjoy helping others!   Responsibilities Receive & process incoming calls, emails & social media requests Ensure & provide quality of service to ...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Athens
    Salary:
    N/A
    Job Ref:
    555435
    Read More
  • Transportation Advisor for Travelers (Spanish)

    Please only apply if you are already  having the NIF number for Portugal Worldwide company recruiting Spanish speaking Customer Service Advisers in Lisbon. Do you want to work for a multinational leader in the hospitality industry? We are currently looking for Spanish speakers for their office in Lisbon. The Job. – Provide professional customer service solutions to travelers over the phone and emails regarding to the offered transportation at the destination – Answer and solve client and customer inquiries and issues – Guarantee clients satisfaction and high level of quality  – Ensure and participate in the success of the department The Profile. – You have native level in Spanish – You have a good level of English – You are motivated and with a positive mindset – You are efficient and have good organization skills  – You are a team player – You are client and service oriented – You are willing to stay in the country for medium term at least (no summer or short term project!)  – You are punctual and flexible – You have very good communication skills The Offer. – Salary of 757€ per month (x14 per year) + 150 € bonus/month – 6 € meal voucher per work-day – Reimbursement of flight t...

    Job Type:
    Contract
    Location:
    Lisbon
    Salary:
    10000 - 12000
    Job Ref:
    PLMS1
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  • Online Payment Coordinator (Spanish)

    Please only apply if you already have the NIF number for Portugal Today, working for technology brands rimes with passion, energy and innovative spirit. Does this sounds like you? Check this out and you might soon join their international office in Lisbon! This company is about making our lives easier and better connected. Are you ready to join a brand which strives every day to revolutionize the world? You will work for a company who cares about their employees, full of opportunities to learn and grow professionally and personally, all this in the amazing and new-hyped Lisbon. Your responsibilities and impact working as a Payment Operation Specialist will be: – Primary focus is on reconciliations, supporting daily operations, customer inquiries, transaction processing and maintaining customer files – Investigate and resolve credit/debit cardholder transactions – Assist in the administration of all card payment systems and processing functions – Performs various clerical duties related to payment transactions – Prepares customer statements as needed – Resolves issues requiring in-depth investigation and/or research – Continually seeks opportunities to increase speed, efficiency ...

    Job Type:
    Contract
    Location:
    Lisbon
    Salary:
    10000 - 12000
    Job Ref:
    PLMS3
    Read More
  • Swedish Speaking Customer Retention Support Specialist to Cyprus

    We are looking for a Swedish speaking Customer Retention Support Specialist to a well known Forex Company in sunny Cyprus! Are you able to offer customer the best service and re-assure them that they matter to you and your company? Are you known for building up meaningful relationships with customers and for turning frowns upside down and assuring customer loyalty? Then this is the right job for you!   The company: Our partner is a market leader in Contracts For Difference (CFD) that offers unique trading conditions for equities, currencies, commodities, Cryptocurrency, ETFs, options and indices in addition to innovative trading technology.   Main Responsibilities Help maintain high levels of client acquisition and retention. Resolve product or service problems by clarifying the customer’s complaint, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution Developing and maintaining relationships with existing clients. Dealing with client inquiries and requirements via email and telephone. Ensuring customer satisfaction, professional communication. Liaise with other departments for unresolved issues   Main Requirements Native or fl...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    N/A
    Salary:
    0 - 0
    Job Ref:
    124654
    Read More
  • German-speaking customer support agents to sunny Malta

    Do you like the idea of living and working in sunny and cultural Malta? Are you a German-speaker? Then this might be your chance!   For our client in Malta, we are currently searching for: German-speaking customer support talents   We want you to excel in the following: Help German speaking customers via e-mail, chat and telephone Work together with your team to reach the best customer satisfaction (including other KPI's) Translate promotional texts and/or customer surveys in your local language Manage customer accounts Follow company policies and practices regarding player safety, protection, and responsible gaming What's in it for you?   Not only do you get the chance to work across our leading markets but also with a team of excellent Customer Service Agents. There will be ample opportunity to progress your own skills, develop your knowledge of the iGaming industry and be a part of a multicultural, friendly environment.  You're good at: Communication written and verbal in both German and English Strong Microsoft Office knowledge Background in customer service, this can be face to face, online or via phone calls Multi-tasking and time management Extra Awesome: Previous iGaming...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Berlin
    Salary:
    0 - 0
    Job Ref:
    DEtoMALTA1
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  • German-Speaking Customer Cupport Agents to sunny Malta

    Do you like the idea of living and working in sunny and cultural Malta? Are you a German speaker? Then this might be your chance! For our client in Malta, we are currently searching for: German-speaking customer support talents   We want you to excel in the following: Help German speaking customers via e-mail, chat and telephone Work together with your team to reach the best customer satisfaction (including other KPI's) Translate promotional texts and/or customer surveys in your local language Manage customer accounts Follow company policies and practices regarding player safety, protection, and responsible gaming What's in it for you?   Not only do you get the chance to work across our leading markets but also with a team of excellent Customer Service Agents. There will be ample opportunity to progress your own skills, develop your knowledge of the iGaming industry and be a part of a multicultural, friendly environment.  You're good at: Communication written and verbal in both German and English Strong Microsoft Office knowledge Background in customer service, this can be face to face, online or via phone calls Multi-tasking and time management Extra Awesome: Previous iGaming e...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Malta
    Salary:
    0 - 0
    Job Ref:
    DEtoMALTA
    Read More
  • Swedish Speaking Customer Support - Work Remote in Lithuania

    We are looking for Swedish-speaking people who want to work with customer service in beautiful Lithuania. The office is in Kaunas, but you can work from home from other cities in Lithuania. Are you looking for new career opportunities and at the same time gain valuable international experience? Then we have the opportunity for you!   Role Provide assistance to customers through several different channels in Swedish and English (live chat and phone) Contribute to a dynamic and extremely fast-growing team You will have the opportunity to work from home anywhere in Lithuania (or at our clients office in Kaunas), they will provide equipment for work and training   Your properties Good knowledge of Swedish, both in speech and writing Good knowledge of English Outgoing and enjoys talking to people Service-oriented and customer-oriented Ability to work independently and has a go-getter attitude Team players Ready to work in shifts between 09:00 - 02:00   Benefits Valuable work experience from an international environment and a multilingual team Full-time employment Competitive salary + bonus system Career development opportunities   Comprehensive relocation package Accommodation for on...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Kaunas
    Salary:
    N/A
    Job Ref:
    LithuaniaSWEcs
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  • Customer Service Specialist in Medical Assistance (Italian AND German Speaker)

    The Company. Do you want to join a growing, multinational team with an important mission? An interesting and varied job is waiting for you in an international Service Center in Barcelona. Our client is an international company providing medical and roadside assistance to their members and customers when traveling abroad. The members and customers are mainly German speakers. Our client is looking for support in their Hub in Barcelona as soon as possible. The Job. As a Customer Service Specialist in Medical Assistance you would be in charge of: – Offering remote assistance – Providing information over the phone – Taking care of the members and insured clients in need – Responding to incoming calls – Advising and informing members and clients – Performing outbound contacts to mediate or organizing, as needed, medical assistance (contacts with hospitals/doctors, providers, etc.) – Supporting and collaborating in the medical cost containment process – Taking an active role in Back Office activities – Participating to ensure achievement of the operational goals (KPI, productivity, Quality Management, etc.) – Supporting in-house projects The Profile. – You possess full working proficie...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    El Prat de Llobregat
    Salary:
    21.000€ gross / year
    Job Ref:
    SBA - CS - IT
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  • Customer Service Specialist in Medical Assistance (German and Greek Speaker)

    The Company. Do you want to join a growing, multinational team with an important mission? An interesting and varied job is waiting for you in an international Service Center in Barcelona. Our client is an international company providing medical and roadside assistance to their members and customers when traveling abroad. The members and customers are mainly German speakers. Our client is looking for support in their Hub in Barcelona as soon as possible. The Job. As a Customer Service Specialist in Medical Assistance you would be in charge of: – Offering remote assistance – Providing information over the phone – Taking care of the members and insured clients in need – Responding to incoming calls – Advising and informing members and clients – Performing outbound contacts to mediate or organizing, as needed, medical assistance (contacts with hospitals/doctors, providers, etc.) – Supporting and collaborating in the medical cost containment process – Taking an active role in Back Office activities – Participating to ensure achievement of the operational goals (KPI, productivity, Quality Management, etc.) – Supporting in-house projects The Profile. – You possess full working proficie...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    El Prat de Llobregat
    Salary:
    21.000€ gross / year
    Job Ref:
    SBA - CS - GE
    Read More
  • Customer Support for Streaming Platform (Danish Speaker)

    The Company. Our client is a fast-growing, multinational BPO company in Barcelona that is dedicated to combine people and technology to offer the utmost Customer Service experience. We are looking for Danish speakers to join the Customer Service dream team in the Discovery project, a TV channel dedicated to sports and entertainment! The Job. You will make a vital contribution to the company by: – Assisting customers via phone, email & chat – Providing product information to the customer (e.g. subscription, payment and technical requirements) – Collecting and maintaining customer data The Profile. Are you customer service-oriented, have good communication skills, are proactive and a team-player? Then you are what we're looking for! – You have a near-native level of Danish and a high level of English – You have good customer support skills – You have an interest in the sports field – You are punctual and reliable The Offer. – A full-time job with 39 h per week (Monday - Sunday, with two days off) – Salary of 21.000 € + bonus for Sunday shift – A modern and conveniently located office near Glories, with an international team – Great growing opportunities – Signing bonus of 1000€ af...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Barcelona
    Salary:
    21000 - 24000
    Job Ref:
    SBM-SC-DK
    Read More
  • Content Reviewer (Danish Speaker)

    Are you extremely attentive to details, a good observer and is social media more than only your passion? Do you want to make a unique and open minding experience in Barcelona? Then this might be the job for you!   A booming social media network hugely relies on responsible and keen content moderators to secure the optimal user experience and safety, and this is where you come in! We are looking for a motivated, reliable, and communicative candidate to participate in moderating content for a social media platform in a fast-paced and dynamic environment.   Your future company:   This fast-growing multinational company has more than 50.000 employees helping over 500 globally acknowledged brands to provide a first-rate customer service experience. Combining technology with a human touch they achieved a worldwide presence and credibility in the outsourcing scene. They are welcoming new talents to join them in their office in Barcelona.   Your responsibilities and impact as a Content Reviewer will be: Reviewing and scanning content on the app Checking if it is appropriate and coincides with the platform guidelines Evaluating reported content Safeguarding the user experience   Skills, ...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Barcelona
    Salary:
    21.200€ gross per year + bonus
    Job Ref:
    SBM-BD
    Read More
  • Content Reviewer (German Speaker)

    Are you extremely attentive to details, a good observer and is social media more than only your passion? Do you want to make a unique and open minding experience in Barcelona? Then this might be the job for you!   A booming social media network hugely relies on responsible and keen content moderators to secure the optimal user experience and safety, and this is where you come in! We are looking for a motivated, reliable, and communicative candidate to participate in moderating content for a social media platform in a fast-paced and dynamic environment.   Your future company:   This fast-growing multinational company has more than 50.000 employees helping over 500 globally acknowledged brands to provide a first-rate customer service experience. Combining technology with a human touch they achieved a worldwide presence and credibility in the outsourcing scene. They are welcoming new talents to join them in their office in Barcelona.   Your responsibilities and impact as a Content Reviewer will be: Reviewing and scanning content on the app Checking if it is appropriate and coincides with the platform guidelines Evaluating reported content Safeguarding the user experience   Skills, ...

    Job Type:
    Temporary Contract, Full-Time Position
    Location:
    Barcelona
    Salary:
    N/A
    Job Ref:
    SBM-CR-GER
    Read More
  • Content Reviewer (Dutch Speaker)

    Are you extremely attentive to details, a good observer and is social media more than only your passion? Do you want to make a unique and open minding experience in Barcelona? Then this might be the job for you!   A booming social media network hugely relies on responsible and keen content moderators to secure the optimal user experience and safety, and this is where you come in! We are looking for a motivated, reliable, and communicative candidate to participate in moderating content for a social media platform in a fast-paced and dynamic environment.   Your future company:   This fast-growing multinational company has more than 50.000 employees helping over 500 globally acknowledged brands to provide a first-rate customer service experience. Combining technology with a human touch they achieved a worldwide presence and credibility in the outsourcing scene. They are welcoming new talents to join them in their office in Barcelona.   Your responsibilities and impact as a Content Reviewer will be: Reviewing and scanning content on the app Checking if it is appropriate and coincides with the platform guidelines Evaluating reported content Safeguarding the user experience   Skills, ...

    Job Type:
    Temporary Contract, Full-Time Position
    Location:
    Barcelona
    Salary:
    20.000€ gross / year
    Job Ref:
    SBM-T-NL
    Read More
  • Content Reviewer (Finnish, Danish or Norwegian)

    Are you extremely attentive to details, a good observer and is social media more than only your passion? Do you want to make a unique and open minding experience in Barcelona? Then this might be the job for you!   A booming social media network hugely relies on responsible and keen content moderators to secure the optimal user experience and safety, and this is where you come in! We are looking for a motivated, reliable, and communicative candidate to participate in moderating content for a social media platform in a fast-paced and dynamic environment.   Your future company:   This fast-growing multinational company has more than 50.000 employees helping over 500 globally acknowledged brands to provide a first-rate customer service experience. Combining technology with a human touch they achieved a worldwide presence and credibility in the outsourcing scene. They are welcoming new talents to join them in their office in Barcelona.   Your responsibilities and impact as a Content Reviewer will be: Reviewing and scanning content on the app Checking if it is appropriate and coincides with the platform guidelines Evaluating reported content Safeguarding the user experience   Skills, ...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Barcelona
    Salary:
    21000 - 23000
    Job Ref:
    SBM-BD-FIN-DA-NOR
    Read More

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