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    Dutch Custmomer Care Representative - Lisbon

    Dutch speakers with 6 months experience in customer Service (retail/hospitality experience is acceptable here too). If working in a warmer climate & earning well above the average per month (€1,247) is something you have been looking for that Lisbon, Portugal with our international client is the place to be. Your Tasks: Take incoming calls and emails Dealing with and resolving queries and issues customers may be having. Advice customers on the best products/services to purchase in order to create the best customer experience possible, Help customers carry out online reservations and purchases online. Provide feedback where necessary on actions to be taken to improve team productivity and performance. Our Client: Work for an international giant here in Lisbon– An organisation that helps some of the biggest and most respected brands with their customers – offering customer care, technical support and analytical centres around the globe. Main Requirements: You will need the following to qualify for this Customer Service Job: Near native Dutch Good English Excellent communication skills (written & verbal) 6 months Customer Service experience (retail/hospitality experience is accepta...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Lisbon
    Salary:
    €1247 gross per month
    Job Ref:
    JN -082018-2742
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  • German Data Analyst

    Are you passionate about working in an international company in the heart of Ireland? Our partner is a global provider of software localisation, translation, QA and data analysis to the multinational IT sector. They provide market leading solutions to our clients with the core objective of helping them to expand and grow their business in the personalised and data driven age. Established in 1997 by two expert Engineers, they bespoke services have allowed us to grow to over 300 employees around the world and become a trusted partner with our clients. Why? Because they work with excellent people! We are currently seeking a German Language Analyst to join our expanding team. In this role you will focus on the international aspects of dictation. Responsibilities As a Data Analyst your responsibilities will include: Classifying the relevance of a variety of data Improving the accuracy of data through analysis and then evaluating the results Focusing on all languages under testing, identifying potential issues with localisation Any other duties that may apply Qualifications A Degree in It or linguistics would be desirable Native level fluency of the language required along with cultur...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Cork
    Salary:
    0 - 0
    Job Ref:
    32693
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  • German Data Analyst in Sofia (relocation offered)

    Do you dream of moving abroad and working in an international environment? How about beautiful Sofia, Bulgaria? Role Description Carefully listening to audio data and transcribing the information represented in the user’s interaction with the smart assistant device. The audio file may include background speech, media speech, computer-generated speech, singing or other sounds, in addition to spoken words. Marking the status of audio quality, gender of speaker and nativity of speaker Assigning tags to each word that has been transcribed to ensure that information is properly classified Evaluating customer’s dialogue with the device in order to determine how successful the interaction was Categorizing every error to ensure continuous improvement of the service Benefits Relocation Package including 2 weeks free accommodation Very competitive salary Attractive performance incentives Top-notch training Other than the statutory taxes, the company also offers the employees a unique social benefits package which includes: Additional Health Insurance Life Insurance Food Vouchers Gift Vouchers Transportation Allowance Employee recognition programs Requirements Excellent language skills in ...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Sofia
    Salary:
    N/A
    Job Ref:
    DataAnalystSofia
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  • French/Flemish Customer Care Paris

    Flemish/French/English Customer Service Agent to Paris About our client Our client is the multinational partner of choice for BPO of Customer Operations industry in various sectors. Founded in 198, our client serves more than 550 clients in 15 countries, through a full range of channels via 75 operating centres globally, thanks to an international management team and a passionate workforce of more than 42,000 employees acting in 23 different languages. Branding a product means giving a product, a face, a personality and a story: in this case it will be a car brand support. Great brands understand best how to feed every day this story and develop this personality through customer support at every step of their experience. Why move to France, Paris? Since the 17th century, Paris has been one of Europe's major centres of finance, commerce, fashion, science, art. One of the most beautiful cities in the world, is home to historical monuments such as Notre Dame, the Eiffel tower (320m), Bastille, Louvre and many more. Much of the city was re-designed by Haussmann in the 19th century. The night life is rich with the famous cabarets such as the Moulin Rouge, Lido and the Crazy Horse. Ga...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Paris
    Salary:
    N/A
    Job Ref:
    CSFrance
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  • German Online Marketing Sales (Relocation offered)

    We are looking for a German Speaker to join a world-leading search engine provider! Are you passionate about the digital world and oline advertising? Would you like to work with one of the world’s leading search engine providers? Then we have the right job for you! Responsibility As part of a team of top class sales professionals, you will drive sustained sales as well as proactively finding new selling opportunities. Generate leads and conduct lead management by contacting new and existing customers in the B2B market on a daily basis, identifying sales opportunities Establish a trust relation with key decision makers in the marketing industry and serve as a consultant for their online advertising strategy Understand the business goals of your clients in order to match the required online advertisement solutions Provide strategic campaign support and advertiser training to educate your clients Grow revenue by up-selling towards existing clients Achieve strong customer satisfaction with a focus on quality and results Your Profile • Fluent German and good level of English • Sales or Marketing experience • Awareness of PPC online advertising platforms • Exemplary communication and ...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Lisbon
    Salary:
    16000 - 29000
    Job Ref:
    GOnlineMarketing
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  • Norwegian Customer Service Agent to Barcelona for one of the leading companies in fashion

    For our Customer Service Center in Barcelona we are looking for Norwegian Agents. Our client’s Global Customer Service is a multichannel and multi-brand organization with a focus on the customer dialogue throughout the customer journey. We are present in all online markets, where we serve both online and store contacts from all brands within the clients group. Today we are around 3000 employees and work at 11 locations all over the world.. Are you a sales minded, social, open, communicative and ambitious team player full of drive and optimism? THEN WE ARE LOOKING FOR YOU! Your responsibilities Your main responsibility is to ensure that we are the Customer's First Choice, by offering the best possible customer service for our client when dealing with telephone calls and emails. You will be serving our customers when they have questions regarding their orders, deliveries, payments or any other queries regarding their online shopping or store related queries. You will have the opportunity to work with a variety of task and customers in your role. The job of an agent comes with lots of responsibility and lots of fun. Your list of tasks includes: • Handle all customer complaints with...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Barcelona
    Salary:
    20000 - 30000
    Job Ref:
    Norwegian to Barceona
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  • German Speaking Customer Care Agents to Paris

    Are you a German speaker looking for a new challenge? We are currently looking for German Speaking Customer Care Agents to beautiful Paris! About the Position The agent treats mostly inbound and outbound calls, emails and live chats from customers The agent is the contact of the customer: he/she applies operational instructions in order to deliver the best possible level of quality. The agent fills in and updates the database and manages the communication average time to achieve objectives. Soft skills At ease with oral expression, relationship management, team work, dedication, engagement and diligence Sense of service, quality and result, with a customer-oriented twist Dynamic, stress-resistant, reacting promptly and willing to propose solutions Know-how German speaker (professional level) + fluent in English Knowledge of the product and the customers’ needs (after training) Good knowledge of basic computer tools and specific software Mastering techniques of distant customer relationship management: advice, sales, care, etc. Knowledge of the car industry would be an advantage The client offers Permanent contract (CDI) 36 hours/week between this amplitude: Monday - Friday: 8:00...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Paris
    Salary:
    Basic salary + bonus per languages used & spoken + performance bonus, Private medical insurance, pension, lunch compensation
    Job Ref:
    ComParis
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  • Finnish Customer Service Agent to Barcelona

    Would you like to work for one of the world's biggest fashion companies while living in sunny Barcelona?! Here's your opportunity! We are now looking for Finnish speaking service-minded people to work with customer service! Our Client: Our client's Global Customer Service is a multichannel and multi-brand organization with a focus on the customer dialogue throughout the customer journey. They are present in all online markets, where they serve both online and store contacts from all brands within the group. Today they are around 3000 employees and work at 11 locations all over the world. The Role: Your main responsibility is to ensure that we are the Customer's First Choice, by offering the best possible customer service when dealing with telephone calls and emails. You will be serving our customers when they have questions regarding their orders, deliveries, payments or any other queries regarding their online shopping or store related queries. You will have the opportunity to work with a variety of task and customers in your role. The job comes with lots of responsibility and lots of fun. Your list of tasks includes: Handle all customer complaints with interest and care Feedba...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Barcelona
    Salary:
    N/A
    Job Ref:
    Fin CS Barcelona
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  • Customer Account Representative with German - Den Bosch

    The Customer Service Team interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions. They take and process transactions via phone, internet and correspondence from customers and representatives and respond to inquiries about products or services. They may promote and sell company's products or services as well as investigate and resolve customer complaints. A key area of focus is to develop strong business relationships via the extraordinary customer experience strategy. The job This position is the central point of contact for various accounts regarding all daily operational requirements from inquiry and pre-orders needs through all post-order activities. Key performance responsibilities of this role to achieve the goal of Customer Satisfaction improvements include: Extraordinaire Customer Experience (ECE) and Customer touch point On-going efforts to drive ECE by interacting professionally for your internal and external customers. KPI's are STS, FCR and efficiency. Satisfaction Management Support the execution of improvement actions based on Net Promoter Score (NPS) and transactional surveys. Metric - ...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Eindhoven, North Brabant
    Salary:
    Up to €1 per month
    Job Ref:
    2230-6549
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  • Dutch/Flemish Customer Support in Barcelona

    Dutch/Flemish Customer Support Agent - Barcelona, Spain Our client is an internationally acclaimed outsourcing business, handling the service departments for many successful international organisations so these can focus on their core-business. As a Dutch/Flemish Customer Support Agent you will boost your career by representing a world-famous brand, while working within a multicultural, ambitious team in sunny Barcelona! Responsibilities Contact Management: Provide first class customer satisfaction by taking necessary steps to assist and support our customers Handle incoming customer contacts (via telephone, e-mail, chat or other channels) while creating and logging tickets into the system Make outbound contacts to consumers (via telephone and email) in response to generated issues by following up with additional information or updates Ensure correct presentation of the client's corporate and brand images in all interactions Knowledge Management: Attend all trainings to gain expert knowledge and understanding of all products and procedures relevant to the service Provide proactive feedback to team leaders regarding new solutions, potential escalations or service issues in order ...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Barcelona
    Salary:
    N/A
    Job Ref:
    DutchCS
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  • German Speaking Customer Care Agent to Sunny Athens

    Do you speak German and want to gain international experience within customer service and the IT industry? Then we have a golden opportunity for you! Our multicultural client is searching for German speakers, that want to work within customer service. We are looking specifically after you that have a good work attitude and service in your blood. With a modern office that is located in the central part of Athens, our client offers both work experience and cultural experience in the charming city of Athens! You will be asked to: Interact effectively with existing customers via Calls, E mails or Chat in both German and English. Handle customers’ complaints and issues with patience and empathy. Be able to solve efficiently all the technical issues. Record details of customer contacts and actions taken. Benefits: Competitive monthly salary as well as a monthly performance bonus Excellent relocation support: Flight ticket, accommodation for 2 weeks and help in many other things Extra payment for Night shifts, Overtime, Greek Holidays & Sundays Ongoing paid training using the latest technologies Both private and public health insurance coverage In house doctor On site canteen Casual dr...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Athens
    Salary:
    Attractive Salary, Bonuses, Relocation Package, Health Insurance etc.
    Job Ref:
    GERTPG
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  • Italian Speaking Customer Care Agent to Sunny Athens

    Do you speak Italian and want to gain international experience within customer service and the IT industry? Then we have a golden opportunity for you! Our multicultural client is searching for Italian speakers, that want to work within customer service. We are looking specifically after you that have a good work attitude and service in your blood. With a modern office that is located in the central part of Athens, our client offers both work experience and cultural experience in the charming city of Athens! You will be asked to: Interact effectively with existing customers via Calls, E mails or Chat in both Italian and English. Handle customers’ complaints and issues with patience and empathy. Be able to solve efficiently all the technical issues. Record details of customer contacts and actions taken. Benefits: Competitive monthly salary as well as a monthly performance bonus Excellent relocation support: Flight ticket, accommodation for 2 weeks and help in many other things Extra payment for Night shifts, Overtime, Greek Holidays & Sundays Ongoing paid training using the latest technologies Both private and public health insurance coverage In house doctor On site canteen Casual...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Athens
    Salary:
    Attractive Salary, Bonuses, Relocation Package, Health Insurance etc.
    Job Ref:
    ITATPG
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  • Customer Account Representative - French - Rotterdam

    As a French Customer Account Representative, you will be responsible for continuous improvement of processes while identifying key adoption triggers and call to actions or plays. You will work collaboratively with the business unit as well as effectively communicating with the internal cross-functional line of business contacts. Main Tasks: Identify opportunities, close additional revenue from assigned clients, including up-selling and cross-selling of related products, accountable for client renewal and retention results Prepare quotes and book orders of diverse complexity to ensure proper invoicing Reconcile orders against contract parameters ensuring proper license configurations and pricing Demonstrate how compliance is second nature as you address revenue recognition, entitlements, and other compliance factors Manage pipeline by tracking all customer activity, from prospect to deal closure, by maintaining a constantly updated sales forecast in SalesForce.com Triage customer inquiries cross-functionally through to resolution being sure to champion the needs of the customer Apply business curiosity to engage in conversations of discovery that yield successful renewals, up-sel...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Rotterdam, South Holland
    Salary:
    Up to €1 per month
    Job Ref:
    348-6784
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  • Customer Support Executive (Dutch)

    The Company. Our client is a Belgian BPO company with an office in Barcelona. For their partner, for their client a well-known Belgian telecommunication company they are currently recruiting Dutch or Flemish native speakers for a Customer Service position in Barcelona. The Job. After a 6 weeks training the candidate will ensure Customer Support. The main tasks include: – Provide information and advice users on appropriate action to solve issues – Respond to incoming requests for assistance via telephone or email – Ensure quality service – Ensure high level of customer satisfaction and record information – Maintain client relationships through product support over the phone or chat The Profile. – You have a native level of Dutch and a very good level English – You have good communication skills – You are a team player and open-minded – You are enthusiast and motivated – You have an affinity to technology – If you have previous call Center experience, it's a plus The Offer. – A salary of 1305 Euro gross/month + performance related Bonus after 3rd month up to 250 Euro +free Spanish classes offered – Monday to Saturday: 9 AM – 9 PM (rotation shifts) – 39 hours/ week or 32 hours/ wee...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Barcelona
    Salary:
    15660 - 17910
    Job Ref:
    NC01Emma.BluSelection
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  • Customer Care Specialist (German)

    The Company. Being one of Europe´s leading global outsourcing company with over 60 different locations worldwide, our Client stands for diversity and quality. Working for many of the 500 Fortunes Companies in the world, they are constantly looking for thriving candidates in Barcelona who want to be part of a multicultural environment and develop their skills further. Do you speak German and are you looking for a job in Barcelona? Check this out! The Job. In this position, you will be responsible for ensuring excellent customer service to the German market, creating exceptional value and solving any issues to deliver a consistent quality of service. The main responsibilities involve: – Manage effectively all incoming queries in a customer service environment – Respond to incoming calls and emails from enterprise clients – Gather information from customers, ensure resolutions of queries, and troubleshoot technical issues – Maintain client relationships through product support over the phone – Provide high-quality service – Record all required data elements in CRM to provide a good follow-up and qualitative support The Profile. – You have the following language skills: native level...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Barcelona
    Salary:
    16000 - 19000
    Job Ref:
    CCS02 Louis
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  • Customer Support Executive (Dutch/Flemish)

    The Company. Our client is a Belgian BPO company with an office in Barcelona. For their partner, for their client a well-known Belgian telecommunication company they are currently recruiting Dutch or Flemish native speakers for a Customer Service position in Barcelona. The Job. After a 6 weeks training the candidate will ensure Customer Support. The main tasks include: – Provide information and advice users on appropriate action to solve issues – Respond to incoming requests for assistance via telephone or email – Ensure quality service – Ensure high level of customer satisfaction and record information – Maintain client relationships through product support over the phone or chat The Profile. – You have a native level of Dutch and a very good level English – You have good communication skills – You are a team player and open-minded – You are enthusiast and motivated – You have an affinity to technology – If you have previous call Center experience, it's a plus The Offer. – A salary of 1305 Euro gross/month + performance related Bonus after 3rd month up to 250 Euro +free Spanish classes offered – Monday to Saturday: 9 AM – 9 PM (rotation shifts) – 39 hours/ week or 32 hours/ wee...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Barcelona
    Salary:
    1305 Euro gross/month + performance related Bonus after 3rd month up to 250 Euro +free Spanish classes offered
    Job Ref:
    NC01Emma.blu
    Read More
  • Logistics Customer Advisor (Nor/Dan/Fin)

    The Company. Are you ready for a new life and work experience? Are you looking for a strong company to develop new skills? Are you looking for a People Company with a dynamic and multicultural environment? This is what you will find here! Our client is recognized as the Best Sales and Customer Service Solutions provider in the world and they are looking for motivated candidates to join their international team, including 65 nationalities. The Job. In this position, you would be a Customer Service Representative for one of the worldwide largest package delivery companies which provide specialized transportation. Every day, they manage the flow of goods, funds, and information in more than 200 countries and territories worldwide. You will support our client by helping them over the telephone and via email, with any queries they may have about products or services and also dealing with complaints. It is about providing the best customer experience possible for customers. The Profile. The company is recruiting on soft skills, regardless of your field of studies – they will train you on every aspect of the job. Are you customer service oriented, have good communication skills, pro-ac...

    Job Type:
    Temporary Contract, Full-Time Position
    Location:
    Lisbon
    Salary:
    1250-1550€/month+ relocation package available
    Job Ref:
    PLTG25
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  • Customer Care Associate (Dutch/Flemish)

    The Company. Are you ready for a new life and work experience? Are you looking for a strong company to develop new skills? Are you looking for a People Company with a dynamic and multicultural environment? This is what you will find here! Our client is recognized as the Best Customer Service Solutions provider in the world and they are looking for motivated candidates to join their international team, including 82 nationalities. Located in Lisbon, you will find a company which takes care of you. From your career development, language skills, accommodation to your social integration. The Lisbon experience encompasses many things. Lisbon offers all the enjoyments you would expect of a Capital, yet with half the fuss of other European capitals. Are you into neighborhood festival or into sunset watch from the old Moorish castle? Lisbon has definitely a lot to offer and give the opportunity to enjoy different lifestyles. The Job. Your mission is to support clients’ activities by offering world-class service to their customers. You will work on projects of top prestigious and worldwide brands. – Answer incoming queries from customers – Identify issues and provide solutions – Ensure hi...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Lisbon
    Salary:
    950-1250€/month + relocation package available
    Job Ref:
    LPT03000
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  • B2B Sales Microsoft (Dutch)

    Is a career in Sales what you are looking for? As one of the top 3 leading Technology brands in the world, Microsoft will give you the opportunity to learn and do what you love. Not only will you have one of the technology pioneer company on your curriculum, but you will also learn to work according to their business standards. Are you a recent graduate looking to kick off your career in Sales or are you a candidate with solid B2B Sales? Are you a hunter or a farmer? Do you want to go into technical topics or purely sales? Microsoft offers different opportunities based on your level of experience and responsibilities you are ready to take! The Job. From finding new businesses, qualifying leads, clients’ negotiation, closing deals or providing technical information to businesses – find out and do what you are good at! The Company is looking for several profiles, with a variety of background and affinity. The Profile. The company is recruiting on soft skills, regardless of your field of studies – they will train you on every aspect of the job. Do you have the sales attitude, business acumen, good communication skills, pro-active and a team player? Then they might have an opportuni...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Lisbon
    Salary:
    950-1250€/month + relocation package available
    Job Ref:
    PLTD6000
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  • Logistics Customer Adviser (German)

    The Company. Are you ready for a new life and work experience? Are you looking for a strong company to develop new skills? Are you looking for a People Company with a dynamic and multicultural environment? This is what you will find here! Our client is recognized as the Best Sales and Customer Service Solutions provider in the world and they are looking for motivated candidates to join their international team, including 65 nationalities. The Job In this position, you would be a Customer Service Representative for one of the worldwide largest package delivery companies which provide specialized transportation. Every day, they manage the flow of goods, funds, and information in more than 200 countries and territories worldwide. You will support our client by helping them over the telephone and via email, with any queries they may have about products or services and also dealing with complaints. It is about providing the best customer experience possible for customers. The Profile. The company is recruiting on soft skills, regardless of your field of studies – they will train you on every aspect of the job. Are you customer service oriented, have good communication skills, pro-act...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Lisbon
    Salary:
    950-1400€/month + relocation package available
    Job Ref:
    PLTG231000
    Read More

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