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  • Featured

    German Customer Service - Galway

    Have an interest in the gaming world? Want to help others with their virtual adventures? Now you can, we have an exciting opportunity for a growing customer service team here in Galway, Ireland for a well known and trusted brand. All you need is a near native level of German, good English and experience in the customer service sector. An interest in gaming would be a big plus for your application. Your Tasks: • As a part of the German customer service team you will be tasked with: • Delivering first class customer service to all those within the DACH market via phone/email/online chat. • You will be helping customer troubleshoot their issues and resolve them in a timely manner. • You will need to keep within company rules & regulations by uploading security and confidentiality rights for each customer. • Where needed, you will need to escalate issues to next level support and report it to the team lead. Our Client: How does working for a company that is the world’s leading interactive entertainment software provider sound? Our client is a company that allows their customers to enter new world and realms of men to take them to their next adventure from the comfort of their own ho...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    N/A
    Salary:
    24000
    Job Ref:
    JN -082017-2470
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  • Featured

    German Speaking Customer Service includes Free Accommodation

    German Speaking Customer Service Advisors - Travel related Lisbon, Portugal. Our client based in Lisbon, Portugal is recruiting German Speaking Customer Service Advisors. Candidates should speak fluent German and have a general interest in tv shows erc. Free Accommodation provided for the duration of the contract and flight reimbursed. These roles are initially for a 12 month contract. Gross salary €1037 per month. Recruitment Direct is acting as a recruitment agency.

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Lisbon
    Salary:
    €12,444 per year + accommodation
    Job Ref:
    sm3589494890lisb
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  • Featured

    French Speaking Customer Support - Dublin

    French Speaking Customer Support Dublin €20,500 per year basic salary + £2,000 per year bonus Our client based in Dublin requires French or Swedish speaking Customer Support person to assist customers with retail queries for this world leading sports brand. Candidates must speak near native level French and fluent English and possess reasonable computer use skills and have at least one year’s customer service experience. Candidates should be able to pay for their own relocation to Dublin if successful. Recruitment Direct is acting as a recruitment agency

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Dublin
    Salary:
    €20.5k - 22.5k per year
    Job Ref:
    sm9760970646dub
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  • Featured

    French Customer Service for Travel industry - Saarbrücken

    Know all about the inner workings of all things travel and holiday related? We are looking for near native French speakers interested in becoming the next travel advisor & customer care agent for a client of ours here in Saarbrücken (a city on the border of France and Germany). You will need 6 months - 1 year's customer care experience and ideally have experience in the travel industry. Shift work is involved and so is career progression. Keep reading for More Now. What will you do in this job? As part of the French Travel and Customer Care team you will help guide customers (via phone/email/chat) with all queries and issues when it comes to booking and confirming their travel plans abroad. There will be a number of resources open to you to help keep the customer experience and satisfaction at its highest level. You will be there to help and offer advice for the customers trip - giving them the ultimate experience while abroad. Who will you be working for? Work for one of Europe's biggest players in the travel industry - a company of ours that helps make holidays and travel easier with one online portal for customers to book tickets for travel and accommodation abroad in a few e...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Saarbrücken, Saarland
    Salary:
    €1600 - €1800 per month
    Job Ref:
    JN -062017-2429
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  • Airline Customer Adviser (German)

    Worldwide company recruiting German speaking for an Airline Customer Adviser position in Lisbon. Do you want to work for a company leader in the airline industry? We are currently looking for German speakers for a multinational company based in Lisbon. The Company. Our partner is an international Contact Solutions provider working with leading companies and having a worldwide presence. The Job. – Provide professional customer service solutions over the phone and emails – Answer and solve client and customer inquiries and issues – Guarantee clients satisfaction and high level of quality – Ensure and participate in the success of the department The Profile. – You have native level of German + fluency in English – You are motivated and with a positive mindset – You are efficient and with good organisation skills – You are a team player – You are client and service oriented – You are willing to stay in the country for medium term at least (no summer or short term project!) – You are punctual and flexible – You have very good communication skills The Offer. – Salary in line with the market + monthly bonus – Meal voucher per work-day – Permanency bonus – Full time job (40h/week), rota...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Lisbon
    Salary:
    Salary in line with the market + monthly bonus
    Job Ref:
    PAS07S
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  • Online Map Editor (French)

    The Company. Our client is a multinational company providing outsourcing, information technology and business consulting services. Company stands out strongly with its friendly and supportive working culture based on very close and warm relationship among employees. The office in the center of Brno has been growing very significantly since 2016 and the company is now looking for ambitious talents ready to grow together with the company and work on a project for a world’s networking leader. For one of their projects, they are looking for an Online Map Editor with French to work with the Map Application used by millions of users all over the world. The Job. – Analyse and investigate the issues reported by the map users – Edit, improve and update the map content – Handle daily tasks using a ticketing system – Cooperate with other team members in order to assure the effective workflow Your Profile. – You speak French and English on a Business Level – You hold strong analytical skills and attention to details – You have clear and effective communication (both verbal and written) – You are a great team player The Offer. – Permanent contract + competitive salary + performance bonus – M...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Brno
    Salary:
    Permanent contract + competitive salary + performance bonus
    Job Ref:
    BCM03R
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  • Online Map Editor (Dutch)

    The Company. Our client is a multinational company providing outsourcing, information technology and business consulting services. Company stands out strongly with its friendly and supportive working culture based on very close and warm relationship among employees. The office in the center of Brno has been growing very significantly since 2016 and the company is now looking for ambitious talents ready to grow together with the company and work on a project for a world’s networking leader. For one of their projects, they are looking for an Online Map Editor with Dutch to work with the Map Application used by millions of users all over the world. The Job. – Analyse and investigate the issues reported by the map users – Edit, improve and update the map content – Handle daily tasks using a ticketing system – Cooperate with other team members in order to assure the effective workflow Your Profile. – You speak Dutch and English on a Business Level – You hold strong analytical skills and attention to details – You have clear and effective communication (both verbal and written) – You are a great team player The Offer. – Permanent contract + competitive salary + performance bonus – Mon...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Brno
    Salary:
    Permanent contract + competitive salary + performance bonus
    Job Ref:
    BCM02E
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  • Online Map Editor (Portuguese)

    The Company. Our client is a multinational company providing outsourcing, information technology and business consulting services. Company stands out strongly with its friendly and supportive working culture based on very close and warm relationship among employees. The office in the center of Brno has been growing very significantly since 2016 and the company is now looking for ambitious talents ready to grow together with the company and work on a project for a world’s networking leader. For one of their projects, they are looking for an Online Map Editor with Portuguese to work with the Map Application used by millions of users all over the world. The Job. – Analyse and investigate the issues reported by the map users – Edit, improve and update the map content – Handle daily tasks using a ticketing system – Cooperate with other team members in order to assure the effective workflow Your Profile. – You speak Portuguese and English on a Business Level – You hold strong analytical skills and attention to details – You have clear and effective communication (both verbal and written) – You are a great team player The Offer. – Permanent contract + competitive salary + performance b...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Brno
    Salary:
    Permanent contract + competitive salary + performance bonus
    Job Ref:
    BCM01D
    Read More
  • Technical Support Agent (French)

    The Company. Our partner is an international contact solutions provider working with worldwide presence. For one of their clients, a leading provider of home security solutions, they are currently recruiting French speakers for their office in Berlin. Become part of a new exciting project in the capital of Germany! The Job. In this job, you are in charge of handling incoming calls and enquiries via mail. The main tasks include: – Answering incoming calls and emails from French customers – Provide excellent customer support and handle any enquiries in a polite and professional manner – Maintain the CRM system and update relevant data – Advise customers on the products of the client The Profile. – You are native French speaker and fluent in English – You have experience in customer service – You have excellent communication skills – You are customer oriented and self-motivated – You are responsible and self-disciplined The Offer. – Salary: 1.541€ gross per month + performance related bonus – 50% of the monthly transport ticket paid by the company – Working hours: Monday-Sunday between 8 am – 8 pm – Permanent contract – International and multilingual working environment – Company i...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Berlin
    Salary:
    1.541€ gross per month + performance related bonus
    Job Ref:
    BRHS2S
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  • Video Games Consultant (Dutch)

    Are you interested in video games? Are you ready for a new challenge in Lisbon? The Company. Our partner is an international Contact Solutions provider working with leading companies and having a worldwide presence. For their client, an American Video Game console company, they are currently recruiting a Dutch speaker for their office in Lisbon. The Job. – Provide professional customer service solutions to gamers over the phone and emails – Answer and solve client and customer inquiries and issues – Guarantee clients satisfaction and high level of quality – Ensure and participate in the success of the department The Profile. – You have native level in Dutch – You have good level of English – You are motivated and with positive mindset – You are efficient and with good organisation skills – You are a team player – You are client and service oriented – Willingness to stay in the country for medium term at least (no summer or short term project!) – You are punctual and flexible – Very good communication skills – Being a passionate gamer is always a plus The Offer. – Salary of 957€ per month (x14 per year) + 150 € bonus/month – 6 € meal voucher per work-day – Permanency bonus of 600...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Lisbon
    Salary:
    957€ per month (x14 per year) + 150 € bonus/month
    Job Ref:
    AX05vg
    Read More
  • Technical Support Agent (Dutch)

    Would you like to work in the vibrant city of Berlin? Do you like to support customers and provide a high level of customer satisfaction?Your next position is here, in Berlin! The Company. Our partner is an international contact solutions provider working with worldwide presence. For one of their clients, a leading provider of home security solutions, they are currently recruiting Dutch speakers for their office in Berlin. Become part of a new exciting project in the capital of Germany! The Job. In this job, you are in charge of handling incoming calls and enquiries via mail. The main tasks include: – Answering incoming calls and emails from Dutch customers – Provide excellent customer support and handle any enquiries in a polite and professional manner – Maintain the CRM system and update relevant data – Advise customers on the products of the client The Profile. – You are native Dutch speaker and fluent in English – You have experience in customer service – You have excellent communication skills – You are customer oriented and self-motivated – You are responsible and self-disciplined The Offer. – Salary: 1.541€ gross per month + performance related bonus – 50% of the monthly ...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Berlin
    Salary:
    1.541€ gross per month + performance related bonus
    Job Ref:
    BRHS3S
    Read More
  • Traveler Adviser (German)

    Worldwide company recruiting German speaking Customer Service Advisers in Lisbon. Do you want to work for a multinational leader in the hospitality industry? We are currently looking for German speakers for their office in Lisbon. The Job. – Provide professional customer service solutions to travelers over the phone and emails – Answer and solve client and customer inquiries and issues – Guarantee clients satisfaction and high level of quality – Ensure and participate in the success of the department The Profile. – You have native level in German – You have a good level of English – You are motivated and with a positive mindset – You are efficient and have good organisation skills – You are a team player – you are client and service oriented – You are willing to stay in the country for medium term at least (no summer or short term project!) – You are punctual and flexible – You have very good communication skills The Offer. – Salary of 1100€ per month (x14 per year) + 150 € bonus/month – 6 € meal voucher per work-day – Permanency bonus of 600 € every 190 days of contract – Payment of up to 300 €/month for the rent (during the first 3 months) – Reimbursement of flight tickets aft...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Lisbon
    Salary:
    1100€ per month (x14 per year) + 150 € bonus/month
    Job Ref:
    PBA01S
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  • Digital Product Advisor (Norwegian)

    Worldwide company recruiting Norwegian speaking Digital Product Advisors in Lisbon. Do you want to work for a multinational leader in the technology sector? We are currently looking for Norwegian speakers for their office in Lisbon. The Company. Our partner is an international Contact Solutions provider working with leading companies and having a worldwide presence. For their client, an American multinational technology company, they are currently recruiting a Norwegian speaker for their office in Lisbon. The Job. – Provide professional customer service solutions to customers over the phone and emails – Answer and solve client and customer inquiries and issues – Guarantee clients satisfaction and high level of quality – Ensure and participate in the success of the department The Profile. – You have native level in Norwegian – You have a good level of English – You are motivated and with a positive mindset – You are efficient and have good organisation skills – You are a team player – You are client and service oriented – You are willing to stay in the country for medium term – You are punctual and flexible – You have very good communication skills The Offer. – Salary of 1357€ pe...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Lisbon
    Salary:
    1357€ per month (x14 per year) + 150 € bonus/month
    Job Ref:
    AA06E
    Read More
  • Digital Product Advisor (German)

    Worldwide company recruiting German speaking Digital Product Advisors in Lisbon. Do you want to work for a multinational leader in the technology sector? We are currently looking for German speakers for their office in Lisbon. The Company. Our partner is an international Contact Solutions provider working with leading companies and having a worldwide presence. For their client, an American multinational technology company, they are currently recruiting a German speaker for their office in Lisbon. The Job. – Provide professional customer service solutions to customers over the phone and emails – Answer and solve client and customer inquiries and issues – Guarantee clients satisfaction and high level of quality – Ensure and participate in the success of the department The Profile. – You have native level in German – You have a good level of English – You are motivated and with a positive mindset – You are efficient and have good organisation skills – You are a team player – You are client and service oriented – You are willing to stay in the country for medium term – You are punctual and flexible – You have very good communication skills The Offer. – Salary of 1100€ per month (x14...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Lisbon
    Salary:
    1100€ per month (x14 per year) + 150 € bonus/month
    Job Ref:
    AA01B
    Read More
  • Dutch or Swedish Speaking eCommerce Advisors - Customer Service

    Dutch or Swedish Speaking eCommerce Advisors Belfast £16,598 per year + bonus OTE £18,998 per year + relocation This client is an leading name is ecommerce and online payments. As part of a multicultural and multilingual team you’ll be working in a fast paced environment and will need to be able to adapt quickly to the business and customer needs. You will be assisting to resolve customer queries and issues in a friendly, helpful and resourceful manner. Responsibilities: High level of professionalism and customer service skills Responsible for resolving customer queries via email and telephone. Maintain and promote a positive attitude whilst meeting productivity goals. Maintain high confidentiality at all times. Essential Criteria: Fluency in written and spoken English & Dutch or Swedish 6 customer service experience this does not have to be call centre ie restaurant, shop experience will be considered. Proficiency with MS Office, internet, strong working knowledge of PC based internet and software applications. The ability to learn and adapt to new software Able to work in a customer focused environment with set targets on handling times and customer satisfaction that must be a...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Belfast
    Salary:
    £16,598 - 19,000 per year + relocation assistance
    Job Ref:
    sm569556788belf
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  • French Speaking Social Care Support Specialist

    French Speaking Social Care Support Specialist Belfast, Northern Ireland £17,680 per year + relocation assistance Purpose: Working on behalf of a world leading IT company the Social Care Support Specialist will engage with customers to provide responses and identify issue resolutions in a professional conversational style fitting with the Social Media environment. Successful candidates will have strong customer focus and technical awareness, with an ability to use online resources and templates to compose and tailor their own responses to meet with customers’ individual needs. Responsibilities: · Provide professional responses to user comments and questions on social media and other channels according to agreed service levels · Continually monitor activity and interpret posts correctly, ensuring that responses are tailored according to the our client and their products’ brand personality, answering all questions posed fully and accurately · Customer service follow-up, tracking and monitoring, including maintaining logs and tracker reports, ensuring all interactions are documented and followed through · Post images, video and copy responses as per instructions provided · Complete...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Belfast
    Salary:
    £17,680 per year + relocation assistance
    Job Ref:
    sm8789795bel
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  • German Speaking Tech Support

    German Speaking Tech Support Belfast, Northern Ireland £17,056 per annum + a potential monthly bonus of up to 15%. Candidates should have some customer service experience and also have an interest in IT. Candidates will be assisting customers by phone, email and live chat with issues they have with gaming related devices etc. Relocation assistance is available.

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Belfast
    Salary:
    £17,056 - 19,356 per year + relocation assistance
    Job Ref:
    sm49944504778belf
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  • German Speaking Customer Service - Fashion related

    German Speaking Customer Support – Fashion related Amsterdam. Netherlands €20,400 per year + language bonus €200 a month + attendance bonus= ote €23,500 per year Objective: The support professional will be responsible for taking inbound calls from prospective customers with regards to fashion products from a luxurious brand, handling customer inquiries in a professional manner while providing the highest level of customer service. It is important to maintain a good knowledge of the fashion industry and the lasted fashion product of this client. You will be responsible for but not limited to: Offering customer service to end users in relation to a wide range of products Answering emails from customers Ensure customer satisfaction by providing timely and accurate information Logging detailed and accurate case notes to ensure optimal assistance for customers Experience and personal skills needed: Intermediate vocational education (MBO) You have strong typing and PC skills Fluency in Native and English language Software related knowledge and aptitude is a plus Sales mindset: passion to find the right solution for the customer , while also closing the sale and potentially up-selling ...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Amsterdam
    Salary:
    €19,644 - 22,744 per year
    Job Ref:
    sm56587800909ams
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  • Danish Speaking Customer Support - Dublin

    Danish Speaking Customer Support Dublin €23,800 per year basic salary + £1,600 per year bonus Our client based in Dublin requires Danish speaking Customer Support person to assist customers with travel related queries by phone, email and live chat. Candidates must speak near native level Danish speaking and fluent English and possess reasonable computer use skills and have at least one year’s customer service experience. Relocation assistance of €300 can be provided after 3 months if required. Recruitment Direct is acting as a recruitment agency

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Dublin
    Salary:
    €23.8k - 25.4k per year
    Job Ref:
    sm9770633439dub
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  • Norwegian Speaking Customer Service - South Africa

    Norwegian Speaking Customer Service – South Africa - €16k per year + free accommodation for 3 months Our client based in Cape Town, South Africa is currently recruiting for Norwegian speaking Customer Service Advisors. Exciting opportunity to live and work in the Southern Hemisphere. The work permit process can take up to 6 months, so if successful training will take place in London until the work permit is granted (flight and accommodation to London will be provided). However, if candidates do not want to go to London and can wait for the process to complete then can just wit and go to South Africa when the work permit is approved. The client will pay for flights to London and Cape Town. Salary is equal to €16k per year, also 3 months accommodation provided on arrival free of charge. The role will involve dealing with customers over the phone, emails etc. Candidates should have some customer service experience and speak native level Norwegian and have fluent English. Recruitment Direct is acting as a recruitment agency.

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Cape Town
    Salary:
    €16k - 18k per year + free accommodation
    Job Ref:
    sm9899877sou
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