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  • Logistics Customer Service (Dutch/Flemish Speaker)

    You probably had a package from them delivered in the past and now you get the opportunity to work for them in Lisbon, Portugal! Our client is recognized as the Best Sales and Customer Service Solutions provider in the world and they are looking for motivated candidates to join their international team, which facilitates over 80 nationalities. The Job In this position, you would be a Customer Service Representative for one of the largest package delivery companies worldwide, which provide specialized transportation. Every day, they manage the flow of goods, funds, and information in more than 200 countries and territories worldwide. Your responsibilities You will support our client by helping them over the telephone and via email, with any queries they may have about products or services and you will also dealing with complaints. It is all about providing the best customer experience possible. The Profile. The company is recruiting on soft skills, regardless of your field of studies – they will train you on every aspect of the job. Are you customer service oriented, have good communication skills, pro-active and team player? And do you are a native Dutch speaker and have a good ...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Lisbon
    Salary:
    11000 - 15000
    Job Ref:
    2613
    Read More
  • Medische Klantendienst Medewerker (Nederlandstalig)

    Lissabon wacht op je! Je bent geïnteresseerd in geneeskunde? Je wilt graag mensen met een ziekte helpen? Werk voor een bedrijf in medische hulpmiddelen, dat het leven van mensen met diabetes gemakkelijker wil maken. Ben je op zoek naar een nieuwe ervaring om persoonlijk en professioneel te groeien? - Maak deel uit van een internationaal team in het geweldige Lissabon! Jouw verantwoordelijkheden: - Reageren op inkomende telefoontjes en vragen van klanten over producten om ervoor te zorgen dat vragen worden beantwoord en bestellingen tijdig worden geplaatst. - Opvragen en verzamelen van bijgewerkte documentatie die vereist is door de betaler van de klant, volledige orderinvoer en coördinatie van de verzending van producten naar klanten. - Los problemen van klanten op tijdige en empathische wijze op. - De klant aanmoedigen om het product te gebruiken Jouw profiel: - Vloeiend Nederlands spreken en een zeer goede kennis van het Engels bezitten. - Kennis van de waarde en impact die een goede klantervaring kan creëren - Een aandachtig luisteraar zijn, comfortabel en vaardig in het communiceren met mensen - Een drang naar uitmuntendheid en professionalisme hebben - Een echte teamspeler ...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Lisbon
    Salary:
    11000 - 15000
    Job Ref:
    2601
    Read More
  • Klantenservice voor Taxi App (Nederlands/Vlaams sprekend)

    We houden er allemaal van om ons snel van de ene plek naar de andere te verplaatsen en met deze baan voor een bekende app voor taxiservice kun jij de reis van de klant aangenamer maken. Onze klant breidt zijn Customer Service Team uit en is op zoek naar Nederlandstalige medewerkers. Jouw verantwoordelijkheden en impact als Customer Service Agent in Lissabon zullen zijn: - Het geven van de best mogelijke antwoorden en oplossingen op vragen en zorgen van klanten op de manier waar jij het meeste vertrouwen in hebt: via de telefoon, via e-mail of social media; - Het leveren van kalme en vindingrijke probleemoplossing voor vragen van klanten met betrekking tot hun ervaring; - In contact staan met andere afdelingen en gerelateerde zaken en problemen doorverwijzen naar gerelateerde afdelingen. Is klantenservice een nieuw vakgebied waarin u expertise wilt opdoen en uw carrièredoelen wilt bereiken? Het goede nieuws is dat dit bedrijf werft op basis van soft skills, ongeacht je studierichting - ze zullen je trainen in elk aspect van de baan. Vaardigheden, ervaringen en interesses die je nodig hebt om in deze functie te slagen: - Vloeiend Nederlands spreken en een goede kennis van het Enge...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Lisbon
    Salary:
    11000 - 15000
    Job Ref:
    2588
    Read More
  • Customer Service Specialist in Medical Assistance (German Speaker)

    Your Future Company: Do you want to join a growing, multinational team with an important mission? An interesting and varied job is waiting for you in an international Service Center in Barcelona. Our client is an international company providing medical and roadside assistance to their members and customers when traveling abroad. The members and customers are mainly German speakers. Our client is looking for support in their Hub in Barcelona as soon as possible. Your responsibilities and impact: As a Customer Service Specialist in Medical Assistance you would be in charge of: – Offering remote assistance – Providing information over the phone – Taking care of the members and insured clients in need – Responding to incoming calls – Advising and informing members and clients – Performing outbound contacts to mediate or organizing, as needed, medical assistance (contacts with hospitals/doctors, providers, etc.) – Supporting and collaborating in the medical cost containment process – Taking an active role in Back Office activities – Participating to ensure achievement of the operational goals (KPI, productivity, Quality Management, etc.) Skills, experiences and interests you need to ...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Barcelona
    Salary:
    22.000 € gross per year (including bonuses for shifts and transport) + Restaurant voucher in value of approximately €900-1000 yearly
    Job Ref:
    LHJ4878
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  • Customer Service for Online Video Platform (German Speaker)

    +++Please apply only if you hold EU citizenship or valid work permit for Portugal+++ Quality and Service is what is all about in today’s world for companies to remain competitive. This famous online video platform is looking for you to join their customer service specialist team in Lisbon!  What should you expect from living in Lisbon? – A colourful city view and a rich cultural history – Pros of living in a European capital on a budget – Delicious Portuguese cuisine and famous cafe culture – Friendly people, good vibes and a happy-go-lucky urban life – Warm climate all year and a sunny beach life next to the Atlantic – A large English-speaking local community and international environment Your responsibilities and impact as a Customer Service Agent will be: – Helping users with any questions related to their accounts, the platform in general etc.  – Providing the best possible answers and solutions to questions and concerns from customers in the way you are the most confident with: over the phone, via e-mail or social media; – Delivering calm and resourceful troubleshooting for customer queries regarding their customer experience; – Being in contact with other departments and r...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Lisbon
    Salary:
    N/A
    Job Ref:
    PLCG6893
    Read More
  • Customer Service Representative in Barcelona (German Speaker)

    Your Future Company: 2 French entrepreneurs created a startup in 2000 and today they are leading a global brand. Their growth and solution-oriented services are acknowledged by the most progressive brands and leading companies they are now working with. They became one of the biggest international customer experience solution providers with more than 75.000 multilingual employees in over 50 countries around the world and they are looking for new members to join them in their journey in their Barcelona hub. Your responsibilities and impact as a customer experience specialist will be: Supporting clients’ activities by being the very first point of contact for their customers: – Answering incoming queries from customers and ensuring contractual SLA is maintained – Identifying issues and provide solutions – Ensuring high level of customer satisfaction – Being a team player and participate in the success of the team and project, e.g. provide cover for absent colleagues together with the team and attending regular team meetings  Skills, experiences and interests you need to succeed in this role: – A native level of German and an advanced level of English – Having knowledge about IT pl...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Barcelona
    Salary:
    Salary: 21.000€ gross annual base salary + up to 2.000€ bonus performance-based
    Job Ref:
    SBTG50464
    Read More
  • Technical Sales Team Lead (German Speaker)

    Today, working for technology brands rimes with passion, energy and innovative spirit. This sounds like you? Check this out and you might soon join their international office in Barcelona as a supervisor for the Sales Team. This company is about making our lives easier and better connected. Are you ready to join a brand which strive every day to revolutionize the world? Are you geeky or not? It doesn’t matter – there are a variety of roles to match with your skills and affinity. Your responsibilities and impact as a Technical Sales Team Lead will be: – Report KPI's and results of team members on a weekly/monthly basis – Coach Team members to reach their best performance – Assist team with more complicated leads – Assist in onboarding new members – Back-up of project manager What’s in it for you? – Full-time contract and long term contract – 39h/week, Monday to Friday (09:00 to 18:00) – Salary: 25.000€ gross annual base salary + up to 8.000€ bonus performance-based – Relocation Package – Private health insurance – Meal vouchers – Lots of discounts with our partners – Free after work activities – An open-minded and employee-oriented working environment – Career development opportu...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Barcelona
    Salary:
    Salary: 25.000€ gross annual base salary + up to 8.000€ bonus performance-based
    Job Ref:
    SBW-TSTL-GER
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  • Technical Support Advisor (German Speaker)

    You want to be part of a multicultural team in a company which works alongside well-known brands? You want to relocate to the beautiful capital of Portugal – Lisbon? Then this could be the perfect opportunity for you to have your experience of a lifetime! The Company. Started up by 2 French entrepreneurs in the year 2000, the Company has become an international Customer Experience Specialist, with a global presence and counting more than 50.000 employees. In their international hub in Lisbon, they are taking care of the customer service experiences on behalf of some of the world’s most progressive brands. The Job. In this position, you will be responsible for ensuring excellent customer service to the German market, creating exceptional value and solving any issues to deliver a consistent quality of service. The main responsibilities involve: – Manage effectively all incoming queries in a customer service environment in regards to technical issues (trouble-shooting) – Respond to incoming calls and emails from enterprise clients – Gather information from customers, ensure resolutions of queries – Maintain client relationships through product support over the phone – Provide high-...

    Job Type:
    Temporary Contract, Full-Time Position
    Location:
    Lisbon
    Salary:
    A package in line with the market: 1000€ gross / month x 14 months + up to 100€ / month performance bonus + meal vouchers of 7.23€ / workday + reimbursement of some transportation cost + Private Health Insurance and dental plan (after six months)
    Job Ref:
    PLWG12
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  • Pharmaceutical Customer Service Agent (German Speaker)

    You are interested in the medical sector? Nowadays, Medical careis more important than ever so the industry is growing and will pobably develop the one of the future's most important sectors.  Come and join our clients customer service team in Lisbon to contribute to the health care sector and it's situation world wide.  Your responsibilities and impact as a Pharmaceutical Customer Service Agent  will be: Supporting clients’ activities by offering world-class service to their customers while working on projects of top prestigious and worldwide brands by; – Answering incoming queries from customers and give information via email and phone (B2C) – Being sensitive, patient and understanding with customer's needs and doubts – Ensuring high level of customer satisfaction – Providing ad-hoc support – Being a team player and participate in the success of the team and project What’s in it for you? Type of Contract: A fixed-term contract that is renewable every year. Working Hours: Full time, Mon-Fri, 9 AM – 6 PM Training: Have a kick-start your career with the intensive training that the company offers to their new employees (about 1 week). Salary Conditions(*): You have 2 options: Incl...

    Job Type:
    Temporary Contract, Full-Time Position
    Location:
    Lisbon
    Salary:
    Salary Conditions(*): You have 2 options: Including free accommodation (shared flat, all bills included): 950€ gross/month Excluding accommodation: 1300€ gross/month (*)
    Job Ref:
    PLTG504646787
    Read More
  • Pharmaceutical Customer Service Agent (German Speaker)

    You are interested in the medical sector? Nowadays, Medical careis more important than ever so the industry is growing and will pobably develop the one of the future's most important sectors.  Come and join our clients customer service team in Lisbon to contribute to the health care sector and it's situation world wide.  Your responsibilities and impact as a Pharmaceutical Customer Service Agent  will be: Supporting clients’ activities by offering world-class service to their customers while working on projects of top prestigious and worldwide brands by; – Answering incoming queries from customers and give information via email and phone (B2C) – Being sensitive, patient and understanding with customer's needs and doubts – Ensuring high level of customer satisfaction – Providing ad-hoc support – Being a team player and participate in the success of the team and project What’s in it for you? Type of Contract: A fixed-term contract that is renewable every year. Working Hours: Full time, Mon-Fri, 9 AM – 6 PM Training: Have a kick-start your career with the intensive training that the company offers to their new employees (about 1 week). Salary Conditions(*): You have 2 options: Incl...

    Job Type:
    Temporary Contract, Full-Time Position
    Location:
    Lisbon
    Salary:
    11000 - 15000
    Job Ref:
    031
    Read More
  • Customer Advisor for Banking Sector (German Speaker)

    The Company. Are you ready for a new life and work experience? Are you looking for a strong company to develop new skills? Are you looking for a People Company with a dynamic and multicultural environment? This is what you will find here! Our client is recognized as the Best Sales and Customer Service Solutions provider in the world and they are looking for motivated candidates to join their international team, including 65 nationalities. The Job. In this position, you would be a Customer Service Representative for one of the most prestigious institutions in the banking sector which provides consumers, corporations, governments and institutions with a broad range of financial services and products.   Together with your colleagues, you will support our client by helping bank customers via phone, chat and email with any queries they may have about products or service and dealing with complaints.  The Profile. The company is recruiting on soft skills, regardless of your field of studies – they will train you on every aspect of the job. Are you customer service oriented, have good communication skills, pro-active and team player? Then they might have an opportunity for you to join t...

    Job Type:
    Temporary Contract, Full-Time Position
    Location:
    Lisbon
    Salary:
    12000 - 16000
    Job Ref:
    029
    Read More
  • Customer Care Associate in Lisbon (German Speaker)

    Lisbon is a very colourful and vibrant city to live in with a rich cultural history! You will be surrounded by friendly people living good vibes and a happy-go-lucky urban life. Is a warm climate all year what you are looking for? Live the sunny beach life next to the Atlantic and have a look at this opportunity! Your responsibilities and impact as a Customer Service Agent in Lisbon will be: Being a mentor to consumers in different fields (there are several projects) Providing the best possible answers and solutions to questions and concerns from customers in the way you are the most confident with: over the phone, via e-mail or social media; Delivering calm and resourceful troubleshooting for customer queries regarding their shopping experience; Being in contact with other departments and redirecting related cases and issues to related departments. Is customer service a new field that you want to gain expertise and achieve your career goals? The good news is that this company is recruiting based on soft skills, regardless of your field of studies – they will train you in every aspect of the job. What’s in it for you? Type of Contract: A fixed-term contract that is renewable eve...

    Job Type:
    Temporary Contract, Full-Time Position
    Location:
    Lisbon
    Salary:
    11000 - 16000
    Job Ref:
    026
    Read More
  • Travel Agent for Expedia (German Speaker)

    +++ Please apply only if you hold EU citizenship or valid work permit for Portugal +++ The Company.   Do you have passion for the travel and tourism industry? Do you like travelling when everything goes the way it should? You can have an impact on making travellers´ journeys a success!   Do you want to work for the worldwide known Travel Agency Expedia?  We are looking for dynamic people like you who are open for a new experience abroad. To start your career could be challenging but not when you are in the right company. You are working for a company which takes care of you and made up of a team from 82 countries.  Are you ready to make an experience abroad in a multicultural environment?  Lisbon is waiting for you and has a lot to offer.  The Job. From solving issues during the booking process, giving instructions, taking an active role in finding the right booking, following up during the vacation, providing good solutions incl. refund, be responsible for the current and expand the clients´ network, managing good and qualified lead generation, there are many areas where excellent customer or client support is required, and this is where the company needs you! The Profile. The ...

    Job Type:
    Temporary Contract, Full-Time Position
    Location:
    Lisbon
    Salary:
    12000 - 17000
    Job Ref:
    024
    Read More
  • Pinterest Customer Advisor (German Speaker)

    The Company. Are you interested in working for one of the most inspiring social media websites? With this website, you are fighting boredom in your life. Start your DIY-project and find inspiration and ideas about nearly every topic online. Pinterest needs your support in the growing and trendy capital of Portugal – Lisbon! As part of a global community, you will work with a wide range of nationalities and backgrounds. You will work for a company who cares about its employees, full of opportunities to learn and grow professionally and personally. The Job. In this role, you will be in charge of providing support and advice to the customer regarding the website, the products etc. Your tasks are: – Customer Service via phone an email – Providing product information to the customer – Professional usage consulting for the products – Processing of warranty cases The Profile. The company is recruiting on soft skills, regardless of your field of studies – they will train you on every aspect of the job. Are you customer service oriented, have good communication skills, pro-active and a team player? Then they might have an opportunity for you to join them! – You are fluent in German and g...

    Job Type:
    Temporary Contract, Full-Time Position
    Location:
    Lisbon
    Salary:
    11000 - 16000
    Job Ref:
    023
    Read More
  • Content Moderator (German Speaker)

    The Company. Do you enjoy watching content like short lip-sync, comedy or talent videos? Maybe already created some by yourself? Are you always aware of the newest trends on the internet? Do you want to work abroad in a Team of over 80 different nationalities?  We might have the right opportunity for you in Lisbon!  The Job. Part of your daily activities will be: • Reviewing content (videos, image, text, and audio) in accordance with policies • Responding to customer inquiries regarding Trust & Safety actions, such as abuse reports and enforcement appeals • Ensuring user and brand safety • Able to provide services on a 24/7 shift rotation • Disclaimer: please note that these tasks involve extensive exposure to sensitive content, including but not limited to vulgar content, violence, pornography and fake news. The Profile. The company is recruiting on soft skills, regardless of your field of studies – they will train you on every aspect of the job. Are you customer service oriented, have good communication skills, pro-active and team-player? Then they might have an opportunity for you to join them! – You have a fluent level of German + a good level on English – You are looking fo...

    Job Type:
    Temporary Contract, Full-Time Position
    Location:
    Lisbon
    Salary:
    11000 - 16000
    Job Ref:
    003
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  • Hotel Chain Customer Advisor (French Speaker)

    Do you have a passion for the travel and tourism industry? Do you like traveling when everything goes the way it should? You can have an impact on making travelers´ journeys a success! A luxury hotel chain is looking for support for its customer service team based in Lisbon. Your responsibilities and impact as a Hotel Chain Customer Advisor will be: Booking management (altering, canceling, or creating new reservations) Assisting clients via inbound email and chat inquiries in the after-sales process by answering inquiries regarding reservations and attending to potential requests Managing the reservations back-office (ticket issuing, modification, and cancellation of reservations) Skills, experiences, and interests you need to succeed in this role:  A native level of French and a professional level of English (C1-C2) Having previous experience in GDS tools (Ideally) Enthusiasm for traveling and tourism industry Knowledge of the value and impact that a good customer experience can create Being an attentive listener, comfortable and skillful at communicating with people Being energetic, innovative, and working proactively at a fast-pace Excitement about intercultural communication...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Lisbon
    Salary:
    14000 - 15200
    Job Ref:
    1997777
    Read More
  • Foot Locker Product Advisor (German Speaker)

    The Company. Are you a fashionista? Do you live for sneakers? Are you looking for a job where you would work with famous sports brands like Nike, Adidas, Puma, Vans, Reebok, New Balance or Timberland? With more than 2500 stores across the world, Foot Locker is the leading global athletic footwear and apparel retailer. Help Foot Locker to constantly provide customers with the best, most exclusive ranges of products there is. The Job. I don´t find the article I am looking for, can you help me to find a similar? Do you think I can combine these patterns? All of these could be questions you have to solve for the customers. If customers have queries with their shopping cart or another issue during their shopping experience. You will deliver calm and smart decisions in high-pressure situations while paying attention to detail. On the phone, via E-Mail or online you will help the customer in the way you are the most confident with.  The Profile. The company is recruiting on soft skills, regardless of your field of studies – they will train you in each aspect of the job. Are you customer service oriented, have good communication skills, pro-active and a team player? Then they might have...

    Job Type:
    Temporary Contract, Full-Time Position
    Location:
    Lisbon
    Salary:
    11000 - 16000
    Job Ref:
    022
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  • Fashion Customer Advisor for PVH Corp (German Speaker)

    The Company. Are you a fashionista or beauty queen/king? You always know the In & Outs, and you follow the fashion shows all over the world? Are you looking for a job where you would work with brands like Calvin Klein or Tommy Hilfiger? PVH Corp. is looking for some support in their customer service department in Lisbon! If you want to make a great experience abroad or if you want to start your career with an innovative organization, in each way, you’ll find what you are looking for with us! The Job. I don´t find the article I am looking for, can you help me to find a similar? Do you think I can combine these patterns? These could be questions you have to solve for the customers. If customers have queries with their shopping cart or another issue during their shopping experience. You will deliver calm and smart decisions in high-pressure situations while paying attention to detail. On the phone, via E-Mail or online you will help the customer in the way you are the most confident with. The Profile. The company is recruiting on soft skills, regardless of your field of studies – they will train you in each aspect of the job. Are you customer service oriented, have good communicati...

    Job Type:
    Temporary Contract, Full-Time Position
    Location:
    Lisbon
    Salary:
    11000 - 16000
    Job Ref:
    021
    Read More
  • Gaming User Experience Specialist (German Speaker)

    The Company. Are you a Super Mario Bros nostalgic? This gaming and interactive entertainment worldwide leader is looking for candidate to join their international team in Lisbon. Mario, Donkey Kong, Metroid, Zelda and Pokémon will be part of your day to day job! Are you looking for a first experience abroad to develop your skills and work in a foreign country? Or are you looking for a long term job to start your career? We offer both short term (min. 3 months) and long term opportunities (+1 year).  You will work for a company who cares about their employees, full of opportunities to learn and grow professionally and personally, all this in the amazing and new-hyped Lisbon.  The Job. Do you know the feeling when you are stuck in a world and struggle to pass to the next level? You will be the one providing tips to the user to get to the next level.  Someone is looking for advises on a game? You will be there for that.  Installation problem, bugs? Again, you will be the one saving the situation! Via phone or email, you will be the point of contact of users and help them have a great gaming experience.  The Profile. The company is recruiting on soft skills, regardless of your field...

    Job Type:
    Temporary Contract, Full-Time Position
    Location:
    Lisbon
    Salary:
    11000 - 16000
    Job Ref:
    020
    Read More
  • Customer Service for International Brands (German Speaker)

    Is providing excellent customer service a cause close to your heart, and making people happy is what makes YOU happy? Then we are interested in your profile! This fast-paced and high performing company is looking for super colleagues in Lisbon. They are looking for: The Mario Bros nostalgic's fans, The World's travelers,  The ones who are technically interested, The ones who are implacable on the World's Capitals, The ones who know how cool sneakers should be, The ones who make no fashion faux-pas – or the ones who do! The stay-at-home who became Netflix expert, The newly marketing graduates or simply the self-made digital marketing cracks, The organized ones which always provide the perfect logistic! Nike, Netflix, Expedia, Bose, Michael Kors, Supercell, a worldwide Logistics company, a Giant in the Digital Marketing and many other brands shaping our future are looking for new members to join their BPO partner team in Lisbon! If you want to make a great experience abroad for a short time (one year) or if you want to start your career with an innovative organization, in each way, you’ll find what you are looking for with them!    The Job. Depending on your affinity (marketing, g...

    Job Type:
    Temporary Contract, Full-Time Position
    Location:
    Lisbon
    Salary:
    11000 - 16000
    Job Ref:
    019
    Read More

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