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Customer Care Associate in Lisbon (French Speaker)

Lisbon is a very colorful and vibrant city to live in with a rich cultural history! You will be surrounded by friendly people living good vibes and a happy-go-lucky urban life. Is a warm climate all year what you are looking for? Live the sunny beach life next to the Atlantic and have a look at this opportunity! Your responsibilities and impact as a Customer Service Agent in Lisbon will be: Being a mentor to consumers in different fields (there are several projects) Providing the best possible answers and solutions to questions and concerns from customers in the way you are the most confident with: over the phone, via e-mail or social media; Delivering calm and resourceful troubleshooting for customer queries regarding their shopping experience; Being in contact with other departments and redirecting related cases and issues to related departments. Is customer service a new field that you want to gain expertise and achieve your career goals? The good news is that this company is recruiting based on soft skills, regardless of your field of studies – they will train you in every aspect of the job. What’s in it for you? Type of Contract: A fixed-term contract that is renewable ever...

Job Type:

Permanent

Location:

Lisbon Municipality

Salary:

Including free accommodation (shared flat, all bills included): 850€ gross/month Excluding accommodation: 1100€ gross/month

Job Ref:

FRCARE

Customer Care Consultant (Dutch/Flemish Speaker)

Moving to Valencia and working as a Customer Care Consultant by providing clients the best solutions. Doesn't that sound exciting? Living in the healthiest city in the world and next to that, having big opportunities to grow on a personal and professional level. Being surrounded with great nature and sunny weather. To sum it up, working in an international environment with flat hierarchy.  So, are you ready for this exciting step in your life? Your responsibilities and impact as a Client Care Sales Representative will be: Providing support to customers by responding to inbound requests and document relevant case information Assisting users with pre-sales, general inquiries and technical support issues via phone/email/social media channels Providing product information to the customer (e.g. subscription, payment and technical requirements) Adapting the brand's voice and tone for interactions on both private (phone/email/chat) and public (social/forums/e-commerce reviews) channels Ensuring excellent customer satisfaction by responding in an appropriate and friendly manner Skills, qualifications and interest you need to succeed in this role: Dutch native (or Flemish) & English flue...

Job Type:

Permanent Contract, Full-Time Position

Location:

Valencia

Salary:

16500 - 21600

Job Ref:

3068

Content Moderator (French Speaker)

The Company. Do you enjoy watching content like short lip-sync, comedy or talent videos? Maybe already created some by yourself? Are you always aware of the newest trends on the internet? Do you want to work abroad in a Team of over 80 different nationalities?  We might have the right opportunity for you in Lisbon!    The Job. Part of your daily activities will be: • Reviewing content (videos, image, text, and audio) in accordance with policies • Responding to customer inquiries regarding Trust & Safety actions, such as abuse reports and enforcement appeals • Ensuring user and brand safety • Able to provide services on a 24/7 shift rotation • Disclaimer: please note that these tasks involve extensive exposure to sensitive content, including but not limited to vulgar content, violence, pornography and fake news.   The Profile. The company is recruiting on soft skills, regardless of your field of studies – they will train you on every aspect of the job. Are you customer service oriented, have good communication skills, pro-active and team-player? Then they might have an opportunity for you to join them! – You have a fluent level of French + a good level on English – You are lookin...

Job Type:

Temporary Contract, Full-Time Position

Location:

Lisbon Municipality

Salary:

12960

Job Ref:

CMEN

Customer Advisor for Banking Sector (German Speaker)

The Company. Are you ready for a new life and work experience? Are you looking for a strong company to develop new skills? Are you looking for a People Company with a dynamic and multicultural environment? This is what you will find here! Our client is recognized as the Best Sales and Customer Service Solutions provider in the world and they are looking for motivated candidates to join their international team, including 65 nationalities. The Job. In this position, you would be a Customer Service Representative for one of the most prestigious institutions in the banking sector which provides consumers, corporations, governments and institutions with a broad range of financial services and products.   Together with your colleagues, you will support our client by helping bank customers via phone, chat and email with any queries they may have about products or service and dealing with complaints.  The Profile. The company is recruiting on soft skills, regardless of your field of studies – they will train you on every aspect of the job. Are you customer service oriented, have good communication skills, pro-active and team player? Then they might have an opportunity for you to join t...

Job Type:

Temporary Contract, Full-Time Position

Location:

Lisbon Municipality

Salary:

Including free accommodation (shared flat, all bills included): 1030€ gross/month Excluding accommodation: 1400€ gross/month

Job Ref:

PLTG33

Customer Service Agent in Lisbon (French speaker)

+++Please apply only if you hold EU citizenship or valid work permit for Portugal+++ Are you interested in helping people to get the most easy and enjoyable customer experience ? Would you like to work in the sunny capital of Portugal, Lisbon and provide efficient, quick and friendly service to customers as well as building strong relationships with them?  A multicultural leading company in customer acquisition management, customer care, technical support, debt collection, social media services is recruiting passionate new talents from all over the world who are looking forward to building a new career.    Your responsibilities and impact working as a Customer Service Agent in Lisbon will be: – Assisting customers with their requests by email, phone and live chat – Collecting and updating customer data – Providing product information to the customer (e.g. subscription, payment and technical requirements) – Ensuring excellent customer satisfaction by responding in an appropriate and friendly manner Skills, experiences and interests you need to succeed in this role: – A native level of French and a good level of English – Knowledge of the value and impact that a good customer expe...

Job Type:

Temporary Contract, Full-Time Position

Location:

Lisbon Municipality

Salary:

12960-13920

Job Ref:

CSAL

IT Service Desk Agent (French Speaker)

+++ Please apply only if you hold EU citizenship or valid work permit for Spain +++ Do you have a positive attitude with a go-getter mindset? Are you interested in learning more about customer satisfaction in IT? Would you like to join a globally thriving IT company? Good, then this might be your entry ticket! The Company. Our client is Europe’s leading independent provider of IT Consultancy services. They operate Infrastructure Operations Centers and Group Service Desks across Europe, South Africa, Asia and the Americas to offer support in more than 30 languages. For their office in the center of Barcelona, they are looking for new employees to reinforce their IT Helpdesk team that works in an interesting project for a major aviation company. The Job. In this position, you would join a multinational team that is dedicated to providing quality support solutions for their partners. Your main responsibilities will be: – Resolving any IT-related issues of your partners (B2B) that could occur during their office day – Supporting customer via different tools, email and phone – Documenting calls on the ticketing tool – Escalating problems to the different respective teams – Maintainin...

Job Type:

Temporary Contract, Full-Time Position

Location:

Barcelona

Salary:

18300 + meal vouchers

Job Ref:

SBC-TS-FR

Medical Customer Service for Insulet (German)

The Company. You are interested in medicine? You would like to help people with a disease? Work for a medical device company, that wants to make the life of people with diabetes easier. Are you looking for a new experience to grow personally and professionally? – Be part of an international team in the amazing Lisbon! The Job. Working for Insulet – that means taking care of inqueries from the customers all about the Omnipod-Product, an Insulin Management System. From responding inbound calls, being responsible of orders, coordination of product shipment to customers, providing support and direction to customers, resolve their issues in a timely and empathetic manner and encouraging customers compliance with product utilization. The Profile. The company is recruiting on soft skills, regardless of your field of studies – they will train you in each aspect of the job. Are you customer service oriented, have good communication skills, pro-active and a team player? Then they might have an opportunity for you to join them! – You are a fluent German speaker and have a good level of English – You are energetic and innovative – You are a fast thinker and work proactively – Motivation and...

Job Type:

Temporary Contract, Full-Time Position

Location:

Lisbon Municipality

Salary:

950-1400 € gross/month + relocation package available

Job Ref:

PLTG40

Customer Service for Electronic Devices (German)

– Start dates: ASAP and in 2021 – The Company.   Today, working for technology brands rimes with passion, energy and innovative spirit. This sounds like you? Check this out and you might soon join their international office in Lisbon! From mobile phones to laptops and domestic gadgets – this international giant is providing everything to make us better connected and our lifes easier. Are you ready to join a brand which strive every day to revolutionize the world? Are you geeky or not? It doesn’t matter – there are a variety of roles to match with your skills and affinity. You will work for a company who cares about their employees, full of opportunities to learn and grow professionally and personally, all this in the amazing and new-hyped Lisbon.   The Job.   Quality and Service is what is all about in today’s world for companies to remain competitive. Your tasks will include:  – Communicate with customers via Phone, Email and Chat – Solve problems mostly regarding some product lines – Providing information and answer questions from customers as well as business partners – Identify and tranfer of complex projects to the respoinsible department The Profile.   The company is recru...

Job Type:

Temporary Contract, Full-Time Position

Location:

Lisbon Municipality

Salary:

950-1400 € gross/month + relocation package available

Job Ref:

PLTGZH763

Customer Service for international Brands (German)

Is providing excellent customer service a cause close to your heart, and making people happy is what makes YOU happy? Then we are interested in your profile! This fast-paced and high performing company is looking for super colleagues in Lisbon. They are looking for: The Mario Bros nostalgic's fans, The World's travelers,  The ones who are technically interested, The ones who are implacable on the World's Capitals, The ones who know how cool sneakers should be, The ones who make no fashion faux-pas – or the ones who do! The stay-at-home who became Netflix expert, The newly marketing graduates or simply the self-made digital marketing cracks, The organized ones which always provide the perfect logistic! Nike, Netflix, Expedia, Bose, Michael Kors, Supercell, a worldwide Logistics company, a Giant in the Digital Marketing and many other brands shaping our future are looking for new members to join their BPO partner team in Lisbon! If you want to make a great experience abroad for a short time (one year) or if you want to start your career with an innovative organization, in each way, you’ll find what you are looking for with them!    The Job. Depending on your affinity (marketing, g...

Job Type:

Temporary Contract, Full-Time Position

Location:

Lisbon Municipality

Salary:

950-1400 € gross/month + relocation package available

Job Ref:

PLTG46

Customer Service for Luxury Hotel Chain (French Speaker)

++ Please apply only if you hold EU citizenship or valid work permit for Portugal +++ The Company. Do you have passion for the travel and tourism industry? Do you like travelling when everything goes the way it should? You can have an impact on making travellers´ journeys a success!   Do you want to work for a luxury and worldwise known hotel chain?  We are looking for dynamic people like you who are open for a new experience abroad. To start your career could be challenging but not when you are in the right company. You are working for a company which takes care of you and made up of a team from 82 countries.  Are you ready to make an experience abroad in a multicultural environment?  Lisbon is waiting for you and has a lot to offer.  The Job. From solving issues during the booking process, giving instructions, taking an active role in finding the right booking, following up during the vacation, providing good solutions incl. refund, be responsible for the current and expand the clients´ network, managing good and qualified lead generation, there are many areas where excellent customer or client support is required, and this is where the company needs you! The Profile. The comp...

Job Type:

Temporary Contract, Full-Time Position

Location:

Lisbon Municipality

Salary:

850-1080 € gross/month + relocation package available

Job Ref:

PLTF4446598

Social Media Representative for Public Associations (German)

The Company. Are you ready for a new life and work experience? Are you looking for a strong company to develop new skills? Are you looking for a People Company with a dynamic and multicultural environment? This is what you will find here! Our client is recognized as the Best Sales and Customer Service Solutions provider in the world and they are looking for motivated candidates to join their international team, including 82 nationalities. Located in Lisbon, you will find a company which takes care of you. From your career development, language skills, accommodation to your social integration. The Lisbon experience encompasses many things. Lisbon offers all the enjoyments you would expect of a Capital, yet with half the fuss of other European capitals. Are you into neighbourhood festival or into sunset watching from the old Moorish castle? Lisbon has a lot to offer and give the opportunity to enjoy different lifestyles. The Job. As a Social Media Representative for Public Associations, you will work for a company leader in the social media industry. Your main responsibilities are: – Support for political, governmental or similar associations – Consultancy, training and support fo...

Job Type:

Temporary Contract, Full-Time Position

Location:

Lisbon Municipality

Salary:

950-1400 € gross/month + relocation package available

Job Ref:

PLTG6788383