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  • Online Fashion Agent for Wish (Italian)

    The Company. Are you a fashionista or beauty queen/king? You always know the In & Outs, and you follow the fashion shows all over the world? Are you looking for a job where you would work with brands like Calvin Klein, Levi´s, & GHD? You would work for one of the leading online platforms for fashion and/or beauty in Porto. If you want to make a great experience abroad or if you want to start your career with an innovative organization, in each way, you’ll find what you are looking for with us! The Job. I don´t find the article I am looking for, can you help me to find a similar? Do you think I can combine these patterns? All of these could be questions you have to solve for the customers. If customers have queries with their shopping cart or another issue during their shopping experience. You will deliver calm and smart decisions in high-pressure situations while paying attention to detail. On the phone, via E-Mail or online you will help the customer in the way you are the most confident with. The Profile. The company is recruiting on soft skills, regardless of your field of studies – they will train you in each aspect of the job. Are you customer service oriented, have good co...

    Job Type:
    Temporary Contract, Full-Time Position
    Location:
    N/A
    Salary:
    10000 - 15000
    Job Ref:
    PLTD13
    Read More
  • Work in an English speaking country - Finnish Technical Support Specialists to join a global technology company in Dublin

    Maailmanlaajuisesti tunnettu asiakasyrityksemme tarvitsee tekniseen asiakastukeensa nyt uutta suomenkielistä työvoimaa englanninkieliseen Dubliniin! Kumppanimme: Kumppaniyrityksemme on maailmanlaajuisesti tunnettu yritys, joka tarjoaa toimialansa johtavaa teknologiaa. Yritys auttaa sekä tehostaa käyttäjien ja organisaatioiden työskentelyä, kommunikaatiota ja yhteistyötä. Tällä hetkellä yrityksellä on toimipaikkoja yli 160:ssa maassa ja työntekijöitä on yli 35 000. Nyt he hakevat suomenkielistä vahvistusta heidän tekniseen asiakastukeensa! Töihin Dubliniin: Dubliniin on k​eskittynyt suuri määrä eri alojen yrityksiä, sillä Irlannin yritysverotus on paljon alhaisempi kuin monessa muussa maassa. Ulkomailta tulleita työntekijöitä kaivataan yleensä IT-yrityksissä ja tehtävissä, jotka vaativat erityistä kielitaitoa. Kaupunki on tunnettu myös loistavista vapaa-ajanviettomahdollisuuksista. Pubeja voit löytää kaupungin joka kulmasta ja se onkin Irlannissa tyypillinen tapa viettää aikaa ystävien kanssa. Irlannissa voit myös nauttia mitä uskomattomimmista maisemista ja vierailla vanhoissa kartanoissa ja linnoissa vaikka joka viikonloppu. Dublinin alueella asuu yli miljoona asukasta, joten s...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Dublin
    Salary:
    N/A
    Job Ref:
    32102
    Read More
  • Digital Marketing Customer Advisor (Arabic)

    +++ Please apply only if you hold EU citizenship or valid work permit for Portugal +++ Middle East Arabic (both verbal and written level) required +++ Thank you! The Company. Are you ready for a new life and work experience? Are you looking for a strong company to develop new skills? Are you looking for a People Company with a dynamic and multicultural environment? This is what you will find here! Our client is recognized as the Best Sales and Customer Service Solutions provider in the world and they are looking for motivated candidates to join their international team, including 82 nationalities. Located in Lisbon, you will find a company which takes care of you. From your career development, language skills, accommodation to your social integration. The Job. As a Digital Marketing Customer Advisor, you will work for a company leader in the social media industry. Your main responsibilities are: – Provide support to small and medium sized businesses via chat, email and phone; – Provide pre and post-sales support for all self-service products; – Provide product and tool support to improve clients’ experience; – Respect established procedures and quality of service agreements, ach...

    Job Type:
    Temporary Contract, Full-Time Position
    Location:
    Lisbon
    Salary:
    10000 - 15000
    Job Ref:
    LPTA16
    Read More
  • App Customer Adviser (German)

    The Company. This French BPO company works with reputed worldwide brands and keeps growing at a fast pace. For Drivy.fr, one of their partners, they are looking for highly motivated German customer care specialists to join their young and international team in Barcelona (Poblenou area). This dynamic bunch of French, Spanish, Italians, Germans and Nordics professionals is the key point of contact between the client and the customers. The Job. You will be in charge of the customer relations with the Drivy.fr members by replying to their requests via email, chat and on the phone. Key aspects of the role include: – Advising customers about the products – Providing professional and friendly client support – Responding to inquiries and finding suitable solutions to customers’ issues – Ensuring quality and professional service – Ensuring high level of customer satisfaction The Profile. – You are a native German speaker, with fluency in English – Previous experience is desirable but not mandatory – You have excellent communication skills, with a high level of writing and typing ability – You have good soft skills, in particular patience, empathy and understanding – You are customer and ...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Barcelona
    Salary:
    1800-2000 Euros gross/month
    Job Ref:
    ACS12
    Read More
  • Customer Adviser (German)

    The Company. This French BPO company works with reputed worldwide brands and keeps growing at a fast pace. For ManoMano, one of their partners, they are looking for highly motivated German customer care specialists to join their young and international team in Barcelona (Poblenou area). This dynamic bunch of French, Spanish, Italians, Germans and Nordics professionals is the key point of contact between the client and the customers. The Job. You will be in charge of the customer relations with the ManoMano members by replying to their requests via email, chat and on the phone. Key aspects of the role include: – Advising customers about the products – Providing professional and friendly client support – Responding to inquiries and finding suitable solutions to customers’ issues – Ensuring quality and professional service – Ensuring high level of customer satisfaction The Profile. – You are a native German speaker and fluency in a second language would be a plus (English or Spanish) – Previous experience is desirable but not mandatory – You have excellent communication skills, with a high level of writing and typing ability – You have good soft skills, in particular patience, empa...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Barcelona
    Salary:
    2.000 Euros gross/month
    Job Ref:
    CSMG10
    Read More
  • Customer Service Agent with the NIE (Swiss German+French/Barcelona)

    This award-winning international outsourcing company is working with Top Worldwide Brands. As a constantly growing company, they are actively looking for motivated candidates to join their international and multicultural team in Barcelona. The Company. For their client Dyson, a British technology company that designs trendy vacuum cleaners, hair-curlers and so on, they are looking for outgoing and pro-active Swiss-German-speaking candidates. The Job. You will: – Handle customer phone calls and enquiries via email – Cross-sell and up-sell the products when you identify an opportunity/a need / spot opportunities to promote additional services to customers – Complete registrations of new product purchases – If necessary, arrange repairs/order to customers – Provide an excellent standard of professional customer care The Profile. – You are a native Swiss-German and French speaker settled in Barcelona with the NIE (MANDATORY) – You are looking for a stable work opportunity and able to work under pressure – You have excellent communication skills and a positive and can-do attitude The Offer – 39 hours a week, rotating shifts between 8 am to 8 pm from Monday – Friday and 9 am to 6 pm d...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Barcelona
    Salary:
    N/A
    Job Ref:
    CSAS12
    Read More
  • Customer Service Agent with the NIE (Dutch)

    This award-winning international outsourcing company is working with Top Worldwide Brands. As a constantly growing company, they are actively looking for motivated candidates to join their international and multicultural team in Barcelona. The Company. For their client Dyson, a British technology company that designs trendy vacuum cleaners, hair-curlers and so on, they are looking for outgoing and pro-active Dutch-speaking candidates. The Job. You will: – Handle customer phone calls and enquiries via email – Cross-sell and up-sell the products when you identify an opportunity/a need / spot opportunities to promote additional services to customers – Complete registrations of new product purchases – If necessary, arrange repairs/order to customers – Provide an excellent standard of professional customer care The Profile. – You are a native Dutch speaker settled in Barcelona with the NIE (MANDATORY) – You are looking for a stable work opportunity and able to work under pressure – You have excellent communication skills and a positive and can-do attitude The Offer – 39 hours a week, rotating shifts between 8 am to 8 pm from Monday – Friday and 9 am to 6 pm during weekends – 21,000 e...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Barcelona
    Salary:
    21,000 euros per year + other benefits after 1 month of employment: restaurant tickets + dental insurance + transportation allowance
    Job Ref:
    CSAN10
    Read More
  • Customer Care Associate (Arabic Middle East)

    +++ Please apply only if you hold EU citizenship or valid work permit for Portugal +++ Middle East Arabic (both verbal and written level) required +++ Thank you! The Company. Are you ready for a new life and work experience? Are you looking for a strong company to develop new skills? Are you looking for a People Company with a dynamic and multicultural environment? This is what you will find here! Our client is recognized as the Best Customer Service Solutions provider in the world and they are looking for motivated candidates to join their international team, including 82 nationalities. Located in Lisbon, you will find a company which takes care of you. From your career development, language skills, accommodation to your social integration. The Lisbon experience encompasses many things. Lisbon offers all the enjoyments you would expect of a Capital, yet with half the fuss of other European capitals. Are you into neighborhood festival or into sunset watch from the old Moorish castle? Lisbon has definitely a lot to offer and give the opportunity to enjoy different lifestyles. The Job. Your mission is to support clients' activities by offering world-class service to their customer...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Lisbon,
    Salary:
    €1000 - €1100 per month + relocation package available
    Job Ref:
    BBBH983
    Read More
  • Luxury Fashion Expert (German)

    The Company. Are you feel comfortable in the world of Louis Vuitton, Michael Kors and Chanel? Or do you want have a look behind the setting of these luxury brands? One of the most famous fashion luxury brands is waiting for you! Working in the nice and sunny Lisbon could be the next adventure for you and the start of a new career. Be part of an international team and share your passion for fashion with people of the same interest. The Job. You are ready to show your fashion expertise? Be responsible for the needs of the customers and find the best solution to make them happy again. You appreciate the quality of products and services. Do you know what makes the difference? Show this in the contact with customers and try to keep their satisfaction. If they have any queries, you will be the first point of contact. The Profile. The company is recruiting on soft skills, regardless of your field of studies - they will train you on every aspects of the job. Are you customer service oriented, have good communication skills, pro-active and team player? Then they might have an opportunity for you to join them! You have a fluent level of German (a good level of English would be a plus) You...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Lisbon,
    Salary:
    €950 - €1400 per month + relocation package available
    Job Ref:
    BBBH1054
    Read More
  • American Tobacco Brand Adviser (German)

    The Company. Are you interested in working in one of the biggest consumption branches worldwide? Are you dreaming of the Mad Men's office environment? This American leading tobacco brand is looking for you to join their international team in Lisbon! As part of a global community, you will work with a wide range of nationalities and backgrounds. You will work for a company who cares about its employees, full of opportunities to learn and grow professionally and personally. The Job. In this role, you will be in charge of providing support and advice to the customer in regards to the brand's tobacco products. Your tasks are: Customer Service via phone an email Providing product information to the customer Professional usage consulting for the products Processing of warranty cases The Profile. The company is recruiting on soft skills, regardless of your field of studies - they will train you on every aspect of the job. Are you customer service oriented, have good communication skills, pro-active and a team player? Then they might have an opportunity for you to join them! - You are fluent in German and good command of English - You are motivated, reliable and committed in your work -...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Lisbon,
    Salary:
    €950 - €1400 per month + relocation package available
    Job Ref:
    BBBH1062
    Read More
  • Technical Support Specialist (German)

    Being one of Europe´s leading global outsourcing company with over 60 different locations worldwide, our Client stands for diversity and quality. Working for many of the 500 Fortunes Companies in the world, they are constantly looking for thriving candidates in Barcelona who want to be part of a multicultural environment and develop their skills further. Do you speak German and are you looking for a job in Barcelona? Check this out! The Job. In this position, you will be in charge of resolving technical issues and of ensuring pre- and after-sales customer support to the company's customers. The main tasks involve: – Take incoming requests from customers via phone and/or email and provide them with accurate information – Analyse complex technical issues and solve them on a quality level – Logging and follow-up of correct and valid orders and solve any issue – Deliver high level customer service on logistics, warranties, refunds, delivery process, and invoicing, etc. – Provide support in line with SLA standards – Maintain knowledge and expertise associated with company products – Monitor/progress all open queries in queue – Escalate potential service issues to the appropriate leve...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Barcelona
    Salary:
    16.200– 18.000 Euros gross/year + bonus of 3.000 Euros gross/year
    Job Ref:
    SBTTA10
    Read More
  • Customer Care Specialist (German)

    The Company. Being one of Europe´s leading global outsourcing company with over 60 different locations worldwide, our Client stands for diversity and quality. Working for many of the 500 Fortunes Companies in the world, they are constantly looking for thriving candidates in Barcelona who want to be part of a multicultural environment and develop their skills further. Do you speak German and are you looking for a job in Barcelona? Check this out! The Job. In this position, you will be responsible for ensuring excellent customer service to the German market, creating exceptional value and solving any issues to deliver a consistent quality of service. The main responsibilities involve: – Manage effectively all incoming queries in a customer service environment – Respond to incoming calls and emails from enterprise clients – Gather information from customers, ensure resolutions of queries, and troubleshoot technical issues – Maintain client relationships through product support over the phone – Provide high-quality service – Record all required data elements in CRM to provide a good follow-up and qualitative support The Profile. – You have the following language skills: native level...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Barcelona
    Salary:
    16.200 Euros gross/year + bonus between 1.200 – 3.600 Euros gross/year
    Job Ref:
    SBT10CS
    Read More
  • Customer Service Agent with the NIE (Dutch)

    This award-winning international outsourcing company is working with Top Worldwide Brands. As a constantly growing company, they are actively looking for motivated candidates to join their international and multicultural team in Barcelona. The Company. For their client Dyson, a British technology company that designs trendy vacuum cleaners, hair-curlers and so on, they are looking for outgoing and pro-active Dutch-speaking candidates. The Job. You will: Handle customer phone calls and enquiries via email Cross-sell and up-sell the products when you identify an opportunity/a need / spot opportunities to promote additional services to customers Complete registrations of new product purchases If necessary, arrange repairs/order to customers Provide an excellent standard of professional customer care The Profile. You are a native Dutch speaker settled in Barcelona with the NIE (MANDATORY) You are looking for a stable work opportunity and able to work under pressure You have excellent communication skills and a positive and can-do attitude The Offer 39 hours a week, rotating shifts between 8 am to 8 pm from Monday - Friday and 9 am to 6 pm during weekends 21,000 euros per year + othe...

    Job Type:
    Temporary Contract, Full-Time Position
    Location:
    Barcelona, Barcelona
    Salary:
    Up to €21000 per annum + Restaurant tickets, dental insurance
    Job Ref:
    BBBH1359
    Read More
  • Customer Adviser (German)

    The Company. This French BPO company works with reputed worldwide brands and keeps growing at a fast pace. For ManoMano, one of their partners, they are looking for highly motivated German customer care specialists to join their young and international team in Barcelona (Poblenou area). This dynamic bunch of French, Spanish, Italians, Germans and Nordics professionals is the key point of contact between the client and the customers. The Job. You will be in charge of the customer relations with the ManoMano members by replying to their requests via email, chat and on the phone. Key aspects of the role include: Advising customers about the products Providing professional and friendly client support Responding to inquiries and finding suitable solutions to customers' issues Ensuring quality and professional service Ensuring high level of customer satisfaction The Profile. You are a native German speaker and fluency in a second language would be a plus (English or Spanish) Previous experience is desirable but not mandatory You have excellent communication skills, with a high level of writing and typing ability You have good soft skills, in particular patience, empathy and understand...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Barcelona, Barcelona
    Salary:
    €1900 - €2000 per month
    Job Ref:
    BBBH1229
    Read More
  • Dutch Telecommunications Adviser

    Our client is a Belgian BPO company with an office in Barcelona. For their partner, for their client a well-known Belgian telecommunication company they are currently recruiting Dutch or Flemish native speakers for a Customer Service position in Barcelona. The Job. After a training the candidate will ensure Customer Support. The main tasks include: – Provide information and advice users on appropriate action to solve issues – Respond to incoming requests for assistance via telephone or email – Ensure quality service – Ensure high level of customer satisfaction and record information – Maintain client relationships through product support over the phone or chat The Profile. – You have a native level of Dutch and a very good level English – You have good communication skills – You are a team player and open-minded – You are enthusiast and motivated – You have an affinity to technology – If you have previous call Center experience, it's a plus The Offer. – A salary of 1305 Euro gross/month + performance related Bonus after 3rd month up to 250 Euro +free Spanish classes offered – Monday to Saturday: 9 AM – 9 PM (rotation shifts) – 39 hours/ week or 32 hours/ week ( with full-time tr...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Barcelona
    Salary:
    16000 - 17000
    Job Ref:
    DuScarl
    Read More
  • Junior B2B Technical Adviser (German)

    The Company. Our client is Europe's leading independent provider of IT Support services. They operate Infrastructure Operations Centers and Group Service Desks across Europe, South Africa, Asia an America and offer support in more than 30 languages. For their office in the center of Barcelona, they are looking for new employees to reinforce their team. The Job. After receiving an intensive on boarding training you will hold various responsibilities: Manage effectively all incoming queries in a customer service environment (B2B) Providing service to the clients via phone, email and web Handling incoming requests and solving them Ensuring that service quality levels meet expectations The Profile. You have a fluent level of German and English (written/spoken) You have excellent communication skills Previous experience in a customer service related position is a plus but not obligatory You are friendly, motivated and open-minded You are customer and service orientated You have the ability to adapt quickly and have the willingness to learn You are professional, reliable and punctual You are looking for a stable and long term opportunity in Barcelona You are a team player and willing ...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Barcelona, Barcelona
    Salary:
    Up to €18300.00 per annum
    Job Ref:
    BBBH237
    Read More
  • German iGaming Agent

    Are you ready for this change? The Company. Our client is a well-established and internationally known service provider for the iGaming industry. They provide their support services to over 10 countries around the globe, ensuring first-class excellency. They have a centrally-located, modern and human-sized office in the vibrant city of Barcelona, fantastic culture and international team of professionals. The Job. After 2 weeks of training + 2 weeks of shadowing (both are paid), your responsibilities will be to: – Help customers via e-mail and live chat on gaming or technical issues (no phone calls involved) – Assist them with the services and products offered – Report to the team leaders and other partners The Profile. – You speak German at a native level and you have a good level of English – You are interested in online casinos and betting – You have empathy, with a problem-solving attitude and an ability to handle pressure – You are a great team player able to work independently – You can start working as soon as possible The Offer. – Full-time job: 40 hours per week with rotating shifts from 08:00 am to 17:00 pm or 16.00 pm to 01:00 am, including weekends, 2 days off in a ro...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Barcelona
    Salary:
    18000 - 22000
    Job Ref:
    GeriG
    Read More
  • Customer Support Executive (Dutch)

    The Company. Our client is a Belgian BPO company with an office in Barcelona. For their partner, for their client a well-known Belgian telecommunication company they are currently recruiting Dutch or Flemish native speakers for a Customer Service position in Barcelona. The Job. After a training the candidate will ensure Customer Support. The main tasks include: – Provide information and advice users on appropriate action to solve issues – Respond to incoming requests for assistance via telephone or email – Ensure quality service – Ensure high level of customer satisfaction and record information – Maintain client relationships through product support over the phone or chat The Profile. – You have a native level of Dutch and a very good level English – You have good communication skills – You are a team player and open-minded – You are enthusiast and motivated – You have an affinity to technology – If you have previous call Center experience, it's a plus The Offer. – A salary of 1305 Euro gross/month + performance related Bonus after 3rd month up to 250 Euro +free Spanish classes offered – Monday to Saturday: 9 AM – 9 PM (rotation shifts) – 39 hours/ week or 32 hours/ week ( with...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Barcelona
    Salary:
    1305 Euro gross/month + performance related Bonus after 3rd month up to 250 Euro +free Spanish classes offered
    Job Ref:
    CSED10
    Read More
  • Danish Customer Support to Amsterdam

    Danish Customer Support Advisor in Amsterdam Are you looking for a job in the diverse, vibrant city of Amsterdam? Do you speak Danish fluently and do you have affinity for IT and Customer Support? Boost your career by working for an internationally acclaimed business close to Amsterdam city centre! About the position Our client is a world leader in customer experience outsourcing and known for its collaborations with many acclaimed brands. They are now looking for Danish Customer Support Advisors to join their open-minded, succesful team in dynamic Amsterdam. In this role you will be working for either the largest global apparel brand in the world or a multinational specialist in the field of Electric Vehicle charging systems. As a Danish Customer Support Advisor you will be handling phone and email enquiries from customers and help them with any questions or problems they might have. To succeed in this role, you’ll need a natural confidence and empathy when speaking with customers, and be able to draw on your passion for IT to help guide them through their buying decisions. We’re looking for people who have experience working in Customer Service or Retail, who are friendly, wit...

    Job Type:
    Permanent
    Location:
    Amsterdam
    Salary:
    N/A
    Job Ref:
    NJW - Concentrix Amsterdam
    Read More
  • Danish Customer Support to Lisboa

    Dreaming of living in Lisbon? Are you a Danish speaker and do you have a passion for providing excellent customer care? Would you like to work in a fun, multicultural team in the centre of the city? If so, we have a great job opportunity for you to kick-start your career in Portugal! Our client: Our client is an international expert in extraordinary customer experience solutions and collaborates with many world-famous brands. They are now looking for a German Customer Advisors to join their ambitious team in sunny Lisbon or Porto. About the position You will be integrated into a multicultural team providing help-desk support related to payment services. Your responsibility will be to manage a variety of inbound customer servicing interactions, provide excellent customer care to both individual consumers and corporate customers. Main tasks include Supporting a variety of inbound customer servicing Cross-selling and up-selling calls for existing customers who may have questions related to their product(s) Managing basic balance inquiries Handling requests for account maintenance Providing assistance with fees assessed Informing customers on product features and online/mobile servi...

    Job Type:
    Permanent
    Location:
    Lisbon
    Salary:
    N/A
    Job Ref:
    NJW - Sitel portugal
    Read More

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