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    Dutch Inbound Sales and Service Representative

    Be part of it This amazing international company is in search of a Customer Service Representative to join their very unique and quirky team of employees. This company provide web support across four continents and have over 14 million customers! They boast a cool and fun working environment and aren’t afraid of a cheeky marketing campaign so are looking for someone with a great sense of humour and fun loving attitude to join them! Your challenge Your main role will be to help assist customers who want to purchase website domains, talk them through the process and offer any additional help/services available from the company. This will also involve trying to up sell other company services to the customer so if you are a chatty people person who considers themselves good at closing sales then you could be perfect! Daily tasks will include: Providing customer support with regards to purchasing website domains. Up selling additional services/functions that the organization offers. Communicating with customers via phone, e-mail, and live chat. Providing a personal, tailored experience depending on each individual customers needs Your resume Fluency in both Dutch and English Proven p...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Belfast
    Salary:
    £16,494 + bonus
    Job Ref:
    3743
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  • Dutch Customer Service Administrator - Frankfurt

    Job Summary: Do you speak Dutch and a good knowledge of English? Do you have experience in customer service and/or administration? If so we have a great job opportunity here in Frankfurt, Germany for you. This is a job where you could earn in between €30,000 - €34,000 gross per annum along with yearly bonuses. What will you do in this job? As the Dutch & German speaking Customer Service Administrator you will be working as part of a young and progressive team where you will be the first point of contact for clients and suppliers of our client. You will be looking after the maintenance of the customer database, order and delivery management, the processing of complaints and other similar issues, whilst striving to deliver a great customer service to all. Who will you be working for? Our client is the leader in their industry, providing data centre related solutions as well as IT Support to many large and medium sized companies around the world. They are currently based in several locations around Germany and are now they are looking for a Dutch speaker with English to join them in their Frankfurt office as their next customer service administrator. Who are we looking for? We are ...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Frankfurt am Main, Hessen
    Salary:
    €30000 - €32000 per annum
    Job Ref:
    JN -092014-1502
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  • Inside Sales Executive (Italian)

    Do you have hospitality and sales background? Are you interested in identifying potential leads in the Italian market? Then this is your position: The Company The company is an American online booking company with clients in 11 different countries all over Europe and South America. They offer a rewarding and multicultural work environment while offering career opportunities. For their team in Barcelona, they are currently recruiting for an Inside Sales Representative Italian speaker. The Job In this role, you will hold various responsibilities: - Identification and qualification of potential clients - Advice existing clients about product range offered by the company and set up suitable business model - Cross-sell products to existing clients - Handling inbound and outbound calls - B2B relationship development - High-quality documentation of call history and interviews in CRM system The Profile - Native level of Italian and a good command of English - Speaking Spanish is a big plus - Min. 1 year of experience in B2B Sales - Experience in the hospitality or restaurant branch - Sales experience in e-commerce sector preferred - Initiative-taker, self-starter and open minded - Targe...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Barcelona
    Salary:
    18000 - 25000
    Job Ref:
    I05
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  • French or Polish Speaking Customer Support

    French or Polish Speaking Customer Support Athens, Greece Monthly salary €1045 gross (about €815 net) + production bonus up to €200 (up to 14 month salaries a year). Candidates should have experience in using smart phones or tablets. Flight paid by client and first 2 weeks hotel provided Candidates must speak fluent French or Polish and English and should have some customer service experience. The role involves assisting customers by phone, email and live chat with issues they have with their product.

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Athens
    Salary:
    €12k - 16k per year + flight + hotel for 2 weeks
    Job Ref:
    sm5899509654915athe
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  • Hungarian Speaking Customer Service Advisors - Retail related

    Hungarian Speaking Customer Service Advisors - Fashion/Retail related Lisbon, Portugal. €1009 per month + free accommodation + flight reimbursed Our client based in Lisbon, Portugal is recruiting Hungarian Speaking Customer Service Advisors. Candidates should speak fluent Hungarian and have a general interest in fashon/retail etc. Free Accommodation provided for the duration of the contract and flight reimbursed. These roles are initially for a 12 month contract. Gross salary €1009 per month + free accommodation for the duration of the contract. Recruitment Direct is acting as a recruitment agency.

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Lisbon
    Salary:
    €12k - 12.2k per year + free accommodation + flight repaid
    Job Ref:
    sm90459409525455lisb
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  • Spanish Speaking Tech Support

    Spanish Speaking Technical Support Athens, Greece The monthly salary is €1.045,72 and a production bonus: up to €200 in vouchers per month Flight paid, airport pickup and 2 weeks hotel accommodation. Candidates should have at least 1 years customer service experience. The role involves assisting customers with queries by phone and email. Candidates should have strong IT experience including strong knowledge of anti virus software. Recruitment Direct is acting as a recruitment agency

    Job Type:
    Temporary Contract, Full-Time Position
    Location:
    Athens
    Salary:
    €12k - 15k per year + flight + hotel for 2 weeks
    Job Ref:
    sm59605961068718athe
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  • French Speaking Customer Care Coordinator - Cork

    If you are looking for a new adventure abroad, check out this French Speaking Customer Care Coordinator job in Cork for a great client of ours who operates in the pharmaceuticals industry. Here you could earn between €24,000 - €28,000 gross per year and also have some amazing benefits. Don't miss out register with us and apply today, you'll be glad you did. What will you do in this job? You will be the point of contact for these bright minds we mentioned earlier, as you will be responsible for the gathering and management of information from a legal and payment aspect. You will be tasked with the arranging of flights and accommodation of professional guests who fly in for our client. As the people you will be looking after and working with are high profile professionals this can be seen as a demanding job but hey you only have to do it Monday - Friday, you get the weekend all to yourself, and who knows you could always try out one of the hotels you sent the visitors to and have a pampering weekend. Who will you be working for? Our client being nearly 140 years old, employs around 40,000 people in over 140 countries. While producing a wide range of products around pharmaceuticals...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Cork City, Cork
    Salary:
    €24000 - €28000 per annum + Benefits
    Job Ref:
    JN -102017-2490
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  • Dutch Order Management & Care Agent - West Meath

    To all Dutch Speakers with a minimum of 1 years' experience in a Call Center and looking for a little more - Here is an order management job just for you. Get involved in Order processing and helping to keep customer satisfaction at an all-time high. Live and work in the center of Ireland today for €28,000 - €30,000 gross per annum. Keep Reading for more. What will you do in this job? As part of the Dutch Order Management & Care team, you will be responsible for taking incoming calls and emails from customers and clients - ensuring that all issues and queries are processed correctly and on time. You will be heavily involved in the Order Processing where you will take care of Order entry, credit/debit processing and deliver and invoicing of our client's goods and services to their customers. Who will you be working for? Work for a global provider in the B2B Sector, who specialises in a number of sectors across the globe. They are currently looking for a near native Dutch speaker to join their team here in West Meath to help them support the Dutch Market. Who are we looking for? For this Order Management Job, we are looking for you to have a near native level of Dutch and a good l...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Westmeath, Westmeath
    Salary:
    €28000 - €30000 per annum + Relocation Package
    Job Ref:
    CT 007
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  • Dutch Speaker wanted for Customer Service Job for Small Contact Center - Dublin

    Job Summary Do you live in Dublin or are you willing to move here on short notice? If so and you speak Dutch then stop for a second and take time to read what could be a great job for you in Dublin City Center. We are looking for a Dutch Customer Service Agent in Dublin who is ok with working in shifts and would be interested in earning €23,500 gross per annum. What will you do in this job? As a customer service agent it will be your job to provide both phone and email troubleshooting & support in regards to payment issues – ensuring that each and every Dutch customer is well looked after. Who will you be working for? You will get the chance to work for an Irish owned –global services provider that has expanded into Europe and North America. The Company is based in Dublin which is a city that is well connected what with the LUAS (tram) – so it should be very easy to get around and explore the city. Who are we looking for? For this customer Service job we are looking for a near native Dutch speaker who has a great level of English. You have some previous experience in customer service – ideally in a contact centre or perhaps in retail either would be great. You have excellent com...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Dublin
    Salary:
    24000 - 25000
    Job Ref:
    JN -012015-1684
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  • Dutch Customer Service Agent - Berlin

    Dutch speakers looking to ''Werk in Berlijn'' We have just the job for you. We're looking for Dutch speakers to grow the new customer service team here in Berlin with our client and their new project. All you need is a minimum of 6 months customer service experience (call center and/or retail is ok), excellent communication skills and are ok with working in shifts. Want to know more about this new project? Apply Now What will you do in this job? As part of the Dutch Customer Service Team you will be a part of a specific project where you will be responsible for taking all inbound calls and email from customers with any issues with the online system. You will need to focus on excellent customer service and leaving each and every customer with a positive experience. Not forgetting that it is up to you to be able to resolve any issues in a timely and professional manner. Who will you be working for? How does working for one of the world's leading customer service solutions provider sound? A company with office locations all over the world and a strong international and multilingual feel to every desk. A place with a great work environment & opportunity for strong career progression...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Berlin, Berlin
    Salary:
    €1735 - €1835 per month + Monthly bonus + Relocation Package
    Job Ref:
    JN -092017-2485
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  • German Speaking Customer Service Dublin for Industry Leader

    Job Summary Calling all entry level German speakers with a drive to succeed and grow! Here is a German speaking Customer Service job with a sales twist - work for one of world's leading rental & services provider and grow your career. Provide A+ customer care and convert calls into cash. For those who work well in a fast-paced environment and a strong inner drive to succeed. This is one of those jobs that our recruiters are really excited about! What will you do in this Job? As part of the customer service team, you will be responsible all incoming calls from the German market with the overall aim of trying to convert each call into a successful sale. Where it is possible you will need to take advantage of each opportunity to sell further company products and services to customers, not forgetting to follow-up with each customer in a timely manner in order to deliver the best customer service. Work on both personal and team targets with the goal of over achievement (we're after the right attitude & personality). Who will you be working for? You can look forward to working with a client of ours that has nearly 100 years' experience in rental game here in Dublin. Today they have be...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Dublin, Dublin
    Salary:
    €22000 - €25000 per annum + relocations package + benefits
    Job Ref:
    JN -042017-2345
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  • French Speaking Customer Service in Social Media - Belfast

    Job Summary This is an exciting opportunity for French speakers, as we have a job in Belfast for those who like to actively engage with consumers, helping them with queries, monitoring conversations for grammar mistakes, misspellings and if there any inappropriate language. This is for someone with excellent written skills in both French and English as you will be communicating with end users in written form online. Do you already live in Ireland and if not are you available to relocate on short notice? If so keep reading and if you are interested register with us and apply. What will you do in this job? Your job as the newest French speaking recruit will be to join the IT Support department, where you will focus on communicating with online users in written form where you will monitor online activity via social media. In groups that you will find on the likes of Facebook and issues that customers may have on Twitter too, here you will be answering any queries that may be posted by end users of our client’s products and services. As you will be working closely with customers of our client it is important that you have a good knowledge of their product and service offering and th...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Belfast
    Salary:
    15000 - 16000
    Job Ref:
    JN -112016-2218
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  • Swedish Customer Service Rep for Food/Beverage Sector - Belfast

    Job Summary: Swedish Speakers with a passion for helping others - who are well in the know when it comes to MS Office and is a typing master with up to 35+ words per minute. How does working in Belfast for a client of ours who just received a new project within the food/beverage industry? This could be your next exciting step abroad. In terms of Salary you will be paid in British Pound, but we can talk more about salary when you get in touch on +353 15 24 24 20 What will you do in this job? As part of this new Swedish Customer Service team here in Belfast it will you job to answer all incoming calls and emails from customers with any issues and queries - with such task you will need to follow supplied scripts in order to ensure the customer is fully satisfied. You will also need to document and log all issues you encounter in the CRM system after you have fully descriptive to resolve any issues customers have. Not forgetting to keep yourself fully up to date on all of the products and services that this particular project has so that you can always supply the most accurate information. Who will you be working for? Our client nearly 15 years established now employing over 600 emp...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Belfast, County Antrim
    Salary:
    £14000 - £15000 per annum
    Job Ref:
    JN -092016-2162
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  • Norwegian Customer Service - Belfast

    Job Summary If you speak Norwegian and are looking for a customer service job, one where you are not constantly on the on the phone all day AND you have previous experience in an e-commerce based customer service job, then this could be the perfect job for you. It is based in Belfast and you could earn £16,598 gross per annum with great benefits. What will you do in this job? For this Norwegian customer service job you would be working for one of the most well known online brands, who operate globally, and you will provide customer service to thier customers via email and live chat, so this is an ideal job for someone who wants to move away from the phone. On a daily basis you will be handling online queries in regards to payment issues, product information, complaint handling etc. Furthermore you will monitor a numbner of online communities to make sure no offensive language is used and to spell check advertising from time to time. What is the job? As a Norwegian Customer Support Representative you will be working for one of the largest and most well-known on-line brands globally. All Norweigan Customer Service will do via email and chat so this Norwegian job is ideal for someo...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Belfast
    Salary:
    16000 - 20000
    Job Ref:
    JN -102014-1592
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  • Swedish Customer Service Job for Well-known Global Brand - Belfast

    Job Summary As a Swedish Customer Service Representative you will get the chance to work for one of the largest and well known global online brands. This customer care job is based in Belfast and is for someone who either lives in Ireland already or who can relocate on short notice. This is a job where you can expect to earn £16,598 gross per annum and our client offers a great relocation package. What will you do in this job? As a customer service representative you will be responsible for responding to customers via email and chat, so this is a customer care job for someone who is looking to get away from working over the phone. You would be handling online queries in regards to payment issues, product information, the handling of complaints and other queries. Furthermore you will monitor a number of online communities, making sure that no abusive language is used and to keep an eye on the spelling and grammar of Ad’s from time to time. Who will you be working for? Our client is a big solutions provider, they are all about customer service and Technical Support. They work with some of the largest companies who work in Sales, Technical Support, Marketing and much more. They pri...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Belfast
    Salary:
    15000 - 17000
    Job Ref:
    JN -092014-1167
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  • Danish Online Customer Care for Popular Global Brand – Belfast

    Job Summary As a Danish Customer Care Agent you will get the chance to work for one of the largest and well known global online brands. This customer care job is based in Belfast and is for someone who either lives in Ireland already or who can relocate on short notice. This is a job where you can expect to earn £16,600 gross per annum and our client offers a great relocation package. What will you do in this job? As a customer care agent you will be responsible for responding to customers via email and chat, so this is a customer care job for someone who is looking to get away from working over the phone. You would be handling online queries in regards to payment issues, product information, the handling of complaints and other queries. Furthermore you will monitor a number of online communities, making sure that no abusive language is used and to keep an eye on the spelling and grammar of Ad’s from time to time. Who will you be working for? Our client is a big solutions provider, they are all about customer service and Technical Support. They work with some of the largest companies who work in Sales, Technical Support, Marketing and much more. They pride themselves in enabling...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Belfast
    Salary:
    16000 - 18000
    Job Ref:
    JN -092014-1016
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  • Norwegian Content Management Agent - Berlin

    Job Summary: Speak Norwegian and want a fresh start here in Berlin? Join the international team in Customer Service today for an award winning employer here in Germany - this is a customer service job with a twist as you will mainly be working on online content management and ensuring that all online customers experience excellent customer service. For more keep reading & don't forget to click apply now. What will you do in this job? Your day to day duties will look something along the lines of delivering excellent customer service to all customers via online chat and possibly email as you will not need to be on the phone at all - what great news huh?. You will be responsible for the daily management on online content and making sure that each and every customer has a amazing online experience. Who will you be working for? Our client is an international outsourcing giant, one who employs a number of multinationals in Germany and in many other countries in the European Union. Currently they are looking for a fluent English and a near native Norwegian speaker to work in their Online Customer Service Department in Berlin, Germany. Who are we looking for? As the next Norwegian Custo...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Berlin, Berlin
    Salary:
    €1600 - €1630 per month + monthly bonus
    Job Ref:
    JN -052017-2396
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  • Team Leader (Dutch)

    Do you have experience as Team Leader in a Contact Center ? Are you looking for a new challenge where you can develop yourself? The Company Our client is a Belgian BPO company with a new office in Barcelona. For their partner, an e-payment company, they are recruiting a native Dutch speaking team leader who will be in charge of the Customer Service Agents. The Job In this position you will manage the current Customer service team. Your main tasks are: - Lead a team of 20 agents - Follow up on KPI’s and agents - Manage the contacts with the client - Monitor SLA and produce statistical analyses of team activities - Follow up on system issues - Motivate, coach and inspire your team - Manage the workload planning - Workforce management - Follow up the attendances, absences and hours of the agents - Ensure high level of service, efficiency and quality within the department The Profile - Native Dutch speaker - Min. 1 year of previous experience as Team Leader in a Contact Centre - Excellent communication and leadership skills - Strong organization and analytical skills - Open-minded, flexible and strong team spirit - Ability to motivate your team and make your team grow professionally...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Barcelona
    Salary:
    22000 - 22000
    Job Ref:
    NTL01
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  • Trilingual Customer Service Advisors

    Trilingual Customer Service Advisors Bucharest, Romania £22,500 basic + language bonus - £2k per year if support 3 languages, £3.5k per year if support 4 languages + relocation assistance. Assisting customers by inbound phone calls relating to car related issues. This may involve helping customers with general queries regards vehicle issues to assisting customers when they have been involved in an accident. Candidates should have some previous customer service experience not necessarily in a call centre ie can be over the phone or face to face ie retail, hospitality etc. Candidates must speak 2 of the following languages fluently and also fluent English: Bulgarian, Croatian, Czech, Finnish, French, Greek, Hungarian, Italian, Polish, Portuguese, Russian Slovakian, Slovenian, Swedish or Spanish Relocation – 5 nights accommodation and up to €300 for travel reimbursements, possibility of advance on wages if required up to €400.

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Luton
    Salary:
    £22.5k - 25k per year + Bonus + relocation
    Job Ref:
    sm59408787lut
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  • German Speaking Customer Service - Cambridgeshire

    Swiss German Speaking Customer Service Cambridgeshire, England £20,000-21,500 per year + benefits + £500 bonus after first month Our client based in Cambridgeshire requires German speaking customer service advisors. The role will involve assisting customers with orders and any queries they may have. The role will involve dealing with customers by inbound calls and emails. Excellent opportunity to join this expanding company, Candidates must speak German to C1 level and have at least 1 year customer service experience not necessarily from a contact centre. The contact Centre is open Monday to Saturday between 7am to 8pm and a willingness to work shifts is essential. Flight paid for and up to 1 month accommodation provided. Relocation assistance is provided and the interview process can be carried out online. Recruitment Direct is acting as a recruitment agency.

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Cambridgeshire
    Salary:
    £20k - 22k per year + excellent relocation
    Job Ref:
    sm658989766camb
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