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  • Tourism Customer Service Agent (German)

    Are you passionate by the Travel, Hospitality and Tourism industry? Are you quality and service oriented and always ready to help people? The Company. This award-winning international outsourcing company is working with Top Worldwide Brands. By putting customer care on the first place, they make the difference in the market. As a constantly growing company, they are actively looking for motivated candidates to join their international and multicultural team in Barcelona. Their Client, Airbnb, an e-commerce leader of direct accommodation rental, is looking for German speakers with strong team spirit to reinforce their constantly growing Support Team! The Job. In this role, you will be responsible to answer client questions, doubts and complaints via phone and email. – Provide professional and friendly client support via phone and email – Responding to enquiries and handling different problems – Ensure quality and professional service – Ensure high level of customer satisfaction – Follow-up of customer information – Having a full understanding of Airbnb processes – Record all information in the internal system The Profile. – You are a native German speaker and have an excellent le...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Barcelona
    Salary:
    16000 - 18000
    Job Ref:
    CCAAG02
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  • Video Games Consultant (Polish)

    Are you interested in video games? Are you ready for a new challenge in Lisbon? The Company. Our partner is an international Contact Solutions provider working with leading companies and having a worldwide presence. For their client, an American Video Game console company, they are currently recruiting a Polish speaker for their office in Lisbon. The Job. – Provide professional customer service solutions to gamers over the phone and emails – Answer and solve client and customer inquiries and issues – Guarantee clients satisfaction and high level of quality – Ensure and participate in the success of the department The Profile. – You have native level in Polish – You have good level of English – You are motivated and with positive mindset – You are efficient and with good organisation skills – You are a team player – You are client and service oriented – Willingness to stay in the country for medium term at least (no summer or short term project!) – You are punctual and flexible – Very good communication skills – Being a passionate gamer is always a plus The Offer. – Salary of 957€ gross per month (x14 per year) + 150 € bonus/month – 6 € meal voucher per work-day – Full-time job (...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Lisbon
    Salary:
    957€ gross per month (x14 per year) + 150 € bonus/month
    Job Ref:
    AX07G
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  • Insurance Customer Service Agent (French)

    +++ Candidates already settled in Barcelona with NIE+++ Are you quality oriented and can establish professional contacts with customers? Our client is a service provider specialized in Claims Management for the Insurance Industry. The Job. In this role, you are the main point of contact for customers: – Handle incoming calls and understand customer's inquires and situation – Provide customer with necessary information and advise them on the right solutions – Organise the modalities of intervention with third parties involved – Process Claims in accordance to the company standard and policies and always ensure that a high level of customer service is provided – Prioritize claims according to level of urgency – Keep your knowledge of service levels and company information up to date – Ensure compliance with quality standard and KPI's – Directly report to the Team Leader Your Profile. – You have a native level of French. Fluency in English or Spanish is a plus. – You have minimum 1 year of experience in Customer Service in a Call Centre, preferably in After Sales, Quality or Complaints management – You are already settled in Barcelona, and hold the NIE – You have excellent communic...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Barcelona
    Salary:
    17000 - 20000
    Job Ref:
    IICCC02
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  • Multilingual Customer Service Role

    If you are looking for a way to develop your language and communication skills while getting international work experience - then this job might be the perfect fit for you! We are currently looking for multilingual people to work within our world renowned Call Centre where people from all over Europe meets and have fun in the sun, while building a foundation for an international career. If you can speak English a long with your mother tongue, you might be the language specialist we are looking for! Whether if speak Dutch, Polish, Czechish, German, Danish, Finnish, Swedish, Norwegian, French, Italian or even Hebrew there are positions for you. Previous experience is not a necesary criteria as you will recieve a thorough and educational onboarding which will equip you with the knowledge needed to do a great job. • JOB DESCRIPTION As a Customer Service Agent your role is, together with your team, to handle customer issues with empathy and efficiency. Besides speaking your native language, you also need to be fluent in English. The role consist in handling and responding to end-users’ requests through multiple contact channels (phone, e-mail, chat). It requires maintaining a solid c...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Athens
    Salary:
    15000 - 24000
    Job Ref:
    MultilingualRolesAthens1122
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  • Social Media Ambassador (German)

    Do you thrive on challenge and are excited by change? And you are interested in building business relationships on social media for a world-leader in the design and engineering industry? The Company. This award-winning international outsourcing company is working with Top Worldwide Brands. By putting customer care in the first place, they make the difference in the market. As a constantly growing company, they are actively looking for motivated candidates to join their international and multicultural team in Barcelona. For their client Dyson, a British world leading engineering company that designs stylish and innovative products such as vacuum cleaners, hand dryers, bladeless fans, and heaters, they are looking for outgoing and proactive German speaking candidates to join their international and fast-growing Social Media Team. Take part of an exciting project in the center of Barcelona! The job. In this job, you have the responsibility to handle customer inquiries via social media applications and support them through the purchasing process. – Review customers’ feedback and share them on social media to raise brand awareness – Be on the lookout for potential opportunities and p...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Barcelona
    Salary:
    21.000 € gross/year + Spanish classes provided + discounts at local bars and restaurants
    Job Ref:
    CSM01I
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  • Online Fashion & Beauty Agent

    Das Unternehmen. Bist du eine Fashionista oder ein/e Beauty Queen/King? Du kennst jegliche In & Outs und du verfolgst die Modenschauen auf der ganzen Welt? Du bist auf der Suche nach einem Job, bei dem du mit Marken wie Calvin Klein, Levi´s, & GHD zusammenarbeiten würdest? Du würdest für eine der führenden Online-Plattformen für Mode und/oder Kosmetik in Lissabon arbeiten. Egal ob du einfach für kurze Zeit (3 Monate/6 Monate) ein tolles Auslandserfahrung erleben möchtest oder ob du eine Karriere in einem innovativen Unternehmen starten möchtest, bei uns wirst du in jeder Hinsicht fündig! Der Job. Ich kann meinen gewünschten Artikel nicht finden, könnten Sie bitte mir helfen, einen ähnlichen zu finden? Glauben Sie, ich kann diese Muster kombinieren? All dies können Fragen sein, die Sie für die Kunden lösen müssen. Wenn Kunden, Fragen zu ihrem Warenkorb oder ein anderes Problem, während ihres Einkaufserlebnisses, haben, wirst du für sie da sein. Dabei wirst du ruhige und kluge Entscheidungen, in Situationen mit hohem Druck, treffen und dabei auf das Detail achten. Egal ob am Telefon, per E-Mail oder online, du wirst dem Kunden so helfen, wie du dich am sichersten fühlst. Das Profi...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Lisbon
    Salary:
    11000 - 16000
    Job Ref:
    PLTG1
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  • Product Adviser

    Das Unternehmen. Heutzutage ist die Arbeit für Technologiemarken mit Leidenschaft, Energie und Innovationsgeist verbunden. Das klingt nach dir? Sieh dir das an und du könntest bald dem internationalen Büro in Lissabon beitreten! Bei diesem Unternehmen geht es darum, unser Leben einfacher und besser zu vernetzen. Bist du bereit, einer Marke beizutreten, die jeden Tag danach strebt, die Welt zu revolutionieren? Bist du ein Geek oder nicht? Es spielt keine Rolle - es gibt eine Vielzahl von Rollen, die auf Ihre Fähigkeiten und Ihre Affinität abgestimmt sind. Du möchtest eine erste Auslandserfahrung machen, bei der du berufliche Fähigkeiten entwickelst und dabei eine dir neue Kultur kennenlernen? Oder bist du auf der Suche nach einem langfristigen Job, um deine Karriere zu starten? Wir bieten sowohl kurzfristige (min. 3 Monate) als auch langfristige Möglichkeiten (+1 Jahr). Du wirst für ein Unternehmen arbeiten, das sich um seine Mitarbeiter kümmert, voller Möglichkeiten ist, um sich beruflich und persönlich weiterzuentwickeln, all dies im erstaunlichen und neuartigen Lissabon. Der Job. Qualität und Service sind das, worum es in der heutigen Welt geht, damit Unternehmen wettbewerbsfä...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Lisbon
    Salary:
    11000 - 17000 + relocation package + healthcare
    Job Ref:
    PLTG7
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  • Customer Service Agent (Dutch)

    Do you thrive on challenge and are excited by change? And you are interested in an inbound sales position with upselling and cross-selling for a world-leader in the design and engineering industry? The Company. This award-winning international outsourcing company is working with Top Worldwide Brands. By putting customer care on the first place, they make the difference in the market. As a constantly growing company, they are actively looking for motivated candidates to join their international and multicultural team in Barcelona. For their client Dyson, a British world leader engineering company that designs stylish and innovative products such as vacuum cleaners, hand dryers, bladeless fans, and heaters, they are looking for outgoing and pro-active Dutch speaking candidates to join their international and fast growing Sales Support Team. Take part of an exciting project in the center of Barcelona! The Job. In this job you have the responsibility to handle customer telephone calls and inquiries via mail and do cross-selling and upselling – Complete registrations of new product purchases – Be on the lookout for potential opportunities and promote the new launched products – You w...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Barcelona
    Salary:
    18.000 € gross/year + bonus up to 7.200 Euro/year + Spanish
    Job Ref:
    CDD01D
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  • German Customer Support Agent

    We are now looking for German Speakers to Athens, Greece for our international client. They seek motivated people who want to work with service and experience a new culture. Our client would like to welcome you in their recognized and most reputable company to provide customer service, technical support and internal sales. Their mission and values represent how they think and act every day to achieve their main goal, satisfaction for those who work for our client and their customers. Why move to Athens? Greece is much more than just a beautiful country. Greece is history, culture, nature, lifestyle. Athens, Greece's capital, is Europe's historic capital with a long history. A large part of the city's historic center has been transformed into a 3 kilometer long pedestrian zone (the largest in Europe). Cultural and social life plays in the middle of, around and in old landmarks. The magnificent Acropolis, visible from almost all parts of the city, reminds the Greeks of their legacy and the city's many changes. Would you like to live in Athens? Job description: To handle incoming calls, chats and emails in German language providing high quality customer service in a professional an...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Athens
    Salary:
    2000 - 17000
    Job Ref:
    German
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  • French speaker needed for Customer Service Representative Job

    What are we looking for? Here is an amazing opportunity for a French speaker looking for a job as Customer Service Representative. This French job is based in Dublin, Ireland for a well-known insurance provider. If you dream of learning new things and meeting new people then work abroad here in Dublin, Ireland. What will you do in this job? Within this French speaking customer service job you will be taking calls and answering emails to any queries of our client's customers, all the while providing a professional service and meeting targets as a team. You will be working in shifts as our client works around the clock (24/7). This French job does not come with the high volume a call centre job comes with but you will be required to have an eye for detail and work well under pressure. Who you will be working for? Our client is a well-known giant in the healthcare industry, operating along of coast of Ireland: Dublin. With offices all over the world, they are currently looking for you to fill this French speaking Customer Service Representative Job in Dublin. Who are we looking for? For this French job we are looking for someone with fluent English and near native French. Ideally y...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Dublin
    Salary:
    24000 - 25000
    Job Ref:
    JN -112014-1646
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  • Finnish Customer Service in Social Media - Belfast

    Job Summary This is an exciting opportunity for Finnish speakers, as we have a job in Belfast for those who like to actively engage with consumers, helping them with queries, monitoring conversations for grammar mistakes, misspellings and if there any inappropriate language. This is for someone with excellent written skills in both Finnish and English as you will be communicating with end users in written form online. Do you already live in Ireland and if not are you available to relocate on short notice? If so keep reading and if you are interested register with us and apply. What will you do in this job? Your job as the newest Finnish speaking recruit will be to join the IT Support department, where you will focus on communicating with online users in written form where you will monitor online activity via social media. In groups that you will find on the likes of Facebook and issues that customers may have on Twitter too, here you will be answering any queries that may be posted by end users of our client’s products and services. As you will be working closely with customers of our client it is important that you have a good knowledge of their product and service offering and...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Belfast
    Salary:
    15000 - 16000
    Job Ref:
    JN -072016-2065
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  • Swedish Customer Service Rep for Food/Beverage Sector - Belfast

    Job Summary: Swedish Speakers with a passion for helping others - who are well in the know when it comes to MS Office and is a typing master with up to 35+ words per minute. How does working in Belfast for a client of ours who just received a new project within the food/beverage industry? This could be your next exciting step abroad. In terms of Salary you will be paid in British Pound, but we can talk more about salary when you get in touch on +353 15 24 24 20 What will you do in this job? As part of this new Swedish Customer Service team here in Belfast it will you job to answer all incoming calls and emails from customers with any issues and queries - with such task you will need to follow supplied scripts in order to ensure the customer is fully satisfied. You will also need to document and log all issues you encounter in the CRM system after you have fully descriptive to resolve any issues customers have. Not forgetting to keep yourself fully up to date on all of the products and services that this particular project has so that you can always supply the most accurate information. Who will you be working for? Our client nearly 15 years established now employing over 600 emp...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Belfast, County Antrim
    Salary:
    £14000 - £15000 per annum
    Job Ref:
    JN -092016-2162
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  • B2B French Travel Consultant - Dublin North

    Vous êtes passionnée de voyage et une expérience avec un système GDS? We're looking for French speakers experienced in the travel industry & looking for more routine in their schedules. Passionate about travel and have a minimum of 2 years' experience with certain GDS systems & B2B corporate travel. How does working in shifts and earning €27,000 gross per annum sound? Not forgetting great benefits; relocation package, life assurance, health plan and many more. You will have to apply to find out more. What will you do in this job? As part of the B2B Travel Consultants team you will be responsible for taking incoming calls and emails from all corporate clients - helping them with their business travel plans. Listening to them, their requirements and overall budget available. You will need to see the best packages you can that help you achieve targets while also keeping the customer in mind and being able to deliver on their needs (find the perfect balance). 70% of your time will involve helping business clients adjust their travel plans and bookings and 30% of the time taking new bookings and aiding in any troubleshooting issues. Who will you be working for? Work for the world's #...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Dublin North,
    Salary:
    €26000 - €27000 per annum + Benefits & Relocation Package
    Job Ref:
    JN -012018-2583
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  • French + German Customer Service Agent - Berlin

    French speaking customer service professionals - we have a client in Berlin looking for new customer service agents who speak a near native level of French and a C1 level of German to join the team. Interested in earning between €26.400 - €30.000 gross per annum? Keep Reading & Don't forget to apply. Your Tasks: You will be taking all incoming calls and emails from French speaking customers. You will be processing the incoming order, returns and complaints (if any) via both phone and email. Work closely with various other departments within the company, in order to deliver the best service possible. Our Client: Our client is a fast-growing retail company that operates within the automotive industry here in Berlin, Germany. They currently employ over 550 people, offer career development as well as hosting many corporate & team events. Main Requirements: You will need the following to qualify for this customer service job: Near native French C1 Level of German - to help you communicate with fellow colleagues. Excellent communication skills (written & verbal) Previous call centre experience would be great (retail/hospitality exp. Is ok too) You are comfortable with working in a fas...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Berlin,
    Salary:
    €26400 - €30000 per annum
    Job Ref:
    JN -072018-2703
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  • Dutch + German Customer Service Agent - Berlin

    Dutch speaking customer service professionals - we have a client in Berlin looking for new customer service agents who speak a near native level of Dutch and a C1 level of German to join the team. Interested in earning between €26.400 - €30.000 gross per annum? Keep Reading & Don't forget to apply. Your Tasks: You will be taking all incoming calls and emails from Dutch speaking customers. You will be processing the incoming order, returns and complaints (if any) via both phone and email. Work closely with various other departments within the company, in order to deliver the best service possible. Our Client: Our client is a fast-growing retail company that operates within the automotive industry here in Berlin, Germany. They currently employ over 550 people, offer career development as well as hosting many corporate & team events. Main Requirements: You will need the following to qualify for this customer service job: Near native Dutch C1 Level of German - to help you communicate with fellow colleagues. Excellent communication skills (written & verbal) Previous call centre experience would be great (retail/hospitality exp. Is ok too) You are comfortable with working in a fast-pa...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Berlin,
    Salary:
    €26400 - €30000 per annum
    Job Ref:
    JN -072018-2702
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  • German Customer Care/Technical Support in Baracelona (+ relocation! )

    Are you interested in working in an international environment and working in the lively Barcelona? The city has much to offer and will steal your heart! Our client is looking for a new German Technical Support Advisor employee & Customer Support employee. Responsibilities: Maintain client relationships through product support over the phone Respond to incoming calls and email from enterprise clients Manage effectively all incoming incidents in a customer service environment. Gather information from customers, troubleshoot technical and account issues Excellent listening and communication skills, both written and verbal (Sales experience is a plus) The agent is a business consultant capable of understanding customer's business challenges and tailor a solution adapted to their need Confident at overcoming product objections Requirements: Native German speaker with fluent English Great teammate Willingness to learn and apply new technologies Analytical skills with demonstrated problem solving ability desired Ability to operate in high pressure situations Good technical skills and knowledge preferable Excellent communication skills. What you will get: Schedule: Mon-Fri (39 hours wee...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Barcelona
    Salary:
    17000 - 23000
    Job Ref:
    32307
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  • Dutch Customer Service in Tourism - Sunny Lisbon

    Job Summary Here is a Dutch speaking Customer Service job for a fresh and vibrant Dutch speaker who also has a good level of English in Lisbon, Portugal. If you have some previous Customer Service experience and fancy working in a much warmer climate - Lisbon is the place for you. Click Apply now for more on earning between €1200- €1300 gross per month (depending on your level of experience). What will you do in this Customer Service Job? As the newest Dutch speaking Customer Service Agent to the team here in Lisbon - you will be responsible for taking inbound emails and calls from customers with issues and/or queries. Advise them on the best products and/or services to purchase for the ultimate customer experience. Help customer make online reservations and purchases if issues arise. Where necessary, provide feedback that you feel would help improve team productivity and performance. Where will you be working for? Work for an international outsourcing company that's main aim is to be the best that they can be in creating the ultimate customer experience. They are currently looking for a number of Dutch speakers to join the team in Lisbon as the Dutch market is growing and its g...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Lisbon,
    Salary:
    €1200 - €1300 per month
    Job Ref:
    JN -112016-2239
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  • Flemish Customer Service in Tourism - Sunny Lisbon

    Job Summary Here is a Flemish speaking Customer Service job for a fresh and vibrant Flemish speaker who also has a good level of English in Lisbon, Portugal. If you have some previous Customer Service experience and fancy working in a much warmer climate - Lisbon is the place for you. Click Apply now for more on earning between €1200- €1300 gross per month (depending on your level of experience). What will you do in this Customer Service Job? As the newest Flemish speaking Customer Service Agent to the team here in Lisbon - you will be responsible for taking inbound emails and calls from customers with issues and/or queries. Advise them on the best products and/or services to purchase for the ultimate customer experience. Help customer make online reservations and purchases if issues arise. Where necessary, provide feedback that you feel would help improve team productivity and performance. Where will you be working for? Work for an international outsourcing company that's main aim is to be the best that they can be in creating the ultimate customer experience. They are currently looking for a number of Flemish speakers to join the team in Lisbon as the Flemish market is growing...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Lisbon,
    Salary:
    €1200 - €1300 per month
    Job Ref:
    JN -112016-2240
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  • German Customer Service in Tourism - Sunny Lisbon

    Job Summary Here is a German speaking Customer Service job for a fresh and vibrant German speaker who also has a good level of English in Lisbon, Portugal. If you have some previous Customer Service experience and fancy working in a much warmer climate - Lisbon is the place for you. Click Apply now for more on earning between €1200- €1300 gross per month (depending on your level of experience). What will you do in this Customer Service Job? As the newest German speaking Customer Service Agent to the team here in Lisbon - you will be responsible for taking inbound emails and calls from customers with issues and/or queries. Advise them on the best products and/or services to purchase for the ultimate customer experience. Help customer make online reservations and purchases if issues arise. Where necessary, provide feedback that you feel would help improve team productivity and performance. Where will you be working for? Work for an international outsourcing company that's main aim is to be the best that they can be in creating the ultimate customer experience. They are currently looking for a number of German speakers to join the team in Lisbon as the German market is growing and ...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Lisbon,
    Salary:
    €1200 - €1300 per month
    Job Ref:
    JN -032017-2316
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  • Online Customer Care Associate (French)

    The Company. Are you ready for a new life and work experience? Are you looking for a strong company to develop new skills? Are you looking for a People Company with a dynamic and multicultural environment? This is what you will find here! Our client is recognized as the Best Customer Service Solutions provider in the world and they are looking for motivated candidates to join their international team, including 82 nationalities. Located in Porto, you will find a company which takes care of you. From your career development, language skills, accommodation to your social integration. The Job. Your mission is to support clients’ activities by offering world-class service to their customers. You will work on projects of top prestigious and worldwide brands. – Answer incoming queries from customers – Identify issues and provide solutions – Ensure high level of customer satisfaction – Record data in the CRM system – Ad-hoc support – Be a team player and participate in the success of the team and project The Profile. – You have a native level of French. Good level of English is a big plus. – You are motivated, reliable and committed in your work – Customer service and quality is part o...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Distrito do Porto
    Salary:
    10000 - 15000
    Job Ref:
    LPT20
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