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  • German Client Care Specialist - Relocation Covered

    Haben Sie Deutsch als Muttersprache oder sehr gute Deutschkenntnisse? Wollen Sie die Erfahrung machen, in einem sonnigen Land zu arbeiten? On behalf of our client we are looking for an enthusiastic & communicative Client Care Specialist to join a dynamic team & represent one of the biggest multinational companies worldwide! Are your ready for your next adventure? If yes, we’d love to hear from you! What you will need to do: Act as the first point of contact for all the German-speaking customers Responding promptly to customer inquiries Processing orders, forms, applications & requests Communicating & coordinating with colleagues as necessary Identifying and assessing customers’ needs to achieve satisfaction Requirements : Near-Native German Speaker B2-level English skills Strong phone contact handling skills and active listening Ability to multi-task, prioritize, and manage time effectively Problem solving mindset Benefits : Excellent salary (14 salaries per year), around 1.200-1.400 Euros gross Extra productivity bonuses First-class ongoing training and development Career development opportunities Relocation package in case you reside outside of Greece You will join a multinati...

    Job Type:
    Temporary Contract, Full-Time Position
    Location:
    Athens
    Salary:
    14000 - 17000
    Job Ref:
    REF-1235
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  • Customer Service for Medical Device (German)

    The Company. You are interested in medicine? You would like to help people with a disease? Work for a medical device company, that wants to make the life of people with diabetes easier. Are you looking for a new experience to grow personally and professionally? – Be part of an international team in the amazing Lisbon! The Job. Take care of inqueries from the customers all about the Omnipod-Product, an Insulin Management System. From responding inbound calls, being responsible of orders, coordination of product shipment to customers, providing support and direction to customers, resolve their issues in a timely and empathetic manner and encouraging customers compliance with product utilization. The Profile. The company is recruiting on soft skills, regardless of your field of studies – they will train you in each aspect of the job. Are you customer service oriented, have good communication skills, pro-active and a team player? Then they might have an opportunity for you to join them! – You are a fluent German speaker and have a good level of English – You are energetic and innovative – You are a fast thinker and work proactively – Motivation and teamwork are some of your soft ski...

    Job Type:
    N/A
    Location:
    Lisbon
    Salary:
    N/A
    Job Ref:
    PLTG28
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  • Customer Service for Medical Device (Italian)

    The Company. You are interested in medicine? You would like to help people with a disease? Work for a medical device company, that wants to make the life of people with diabetes easier. Are you looking for a new experience to grow personally and professionally? Be part of an international team in the amazing Lisbon! The Job. • Respond to inboundcalls and customer inquiries regardingInsulet products; • Answering phone inquiries and providing support and direction to customers and resolving customer service issues in a timely and empathetic manner; • Request and collect updated documentation required by the customer’s payer, complete order entry and coordination of product shipment to customers. The Profile. The company is recruiting on soft skills, regardless of your field of studies – they will train you in each aspect of the job. Are you customer service oriented, have good communication skills, pro-active and a team player? Then they might have an opportunity for you to join them! – You are a native Italian native speaker, with fluent English (C1) – You are energetic and innovative – You are a fast thinker and work proactively – Motivation and teamwork are some of your soft sk...

    Job Type:
    N/A
    Location:
    Lisbon
    Salary:
    N/A
    Job Ref:
    PLTI13
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  • German Customer Service for Visual Content Provider - Dublin

    German Customer Service for Visual Content Provider - Dublin We are looking for hungry and eager near native German speaker here in Dublin for this fast paced media world. Live & work in Dublin for one of the biggest and most trusted visual content providers. Join the customer service team and grow from within! Look forward to earning between €28,000 - €34,000 gross per annum (depending on experience). Graduates are welcome to apply (experience is a plus). Your Tasks: Take incoming calls, emails and online chats from clients with issues/queries/complaints. Create and manage client relationship management tickets within the company CRM system. Upsell relevant products and services to clients that are relevant to them after gathering information on their needs. Encourage clients, where necessary to self serve. Take care of the processing, coding, tracking and management of invoices. Responsible for the handling of customer requests with regards to password resets, downloading issues and technical faults should they arise. Our Client: Work for an American International Organisation visual content provider service near 200 countries with their creative and trusted content for the la...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Dublin
    Salary:
    €28k - 34k per year
    Job Ref:
    35106
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  • Dutch Customer Service Rep - Portugal

    Earn 52% above the average monthly salary with our client right here! Dutch speakers with 6 months experience in Customer Service (retail/hospitality experience is acceptable here too). If working in a warmer climate & earning well above the average per month (€1,247) is something you have been looking for that Lisbon, Portugal with our international client is the place to be. Your Tasks: Take incoming calls and emails Dealing with and resolving queries and issues customers may be having. Advice customers on the best products/services to purchase in order to create the best customer experience possible, Help customers carry out online reservations and purchases online. Provide feedback where necessary on actions to be taken to improve team productivity and performance. Our Client: Work for an international giant here in Lisbon– An organisation that helps some of the biggest and most respected brands with their customers – offering customer care, technical support and analytical centres around the globe. Main Requirements: You will need the following to qualify for this Customer Service Job: Near native Dutch Good English Excellent communication skills (written & verbal) 6 months...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Lisbon
    Salary:
    €1,100 - 1,247 per month + Relocation Package
    Job Ref:
    33607
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  • Logistics Customer Adviser (Danish)

    The Company. Are you ready for a new life and work experience? Are you looking for a strong company to develop new skills? Are you looking for a People Company with a dynamic and multicultural environment? This is what you will find here! Our client is recognized as the Best Sales and Customer Service Solutions provider in the world and they are looking for motivated candidates to join their international team, including 65 nationalities. The Job. In this position, you would be a Customer Service Representative for one of the worldwide largest package delivery companies which provide specialized transportation. Every day, they manage the flow of goods, funds, and information in more than 200 countries and territories worldwide. You will support our client by helping them over the telephone and via email, with any queries they may have about products or services and also dealing with complaints. It is about providing the best customer experience possible for customers. The Profile. The company is recruiting on soft skills, regardless of your field of studies – they will train you on every aspect of the job. Are you customer service oriented, have good communication skills, pro-ac...

    Job Type:
    N/A
    Location:
    Lisbon
    Salary:
    N/A
    Job Ref:
    PLTDK3
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  • Streaming Customer Service Agent (French)

    Which is your favourite character: iconic Mickey Mouse, Winnie the Pooh, Princess Jasmine or Pocahontas? The Company. Being one of Europe´s leading global outsourcing company with over 60 different locations worldwide, our Client stands for diversity and quality. Working for many of the 500 Fortunes Companies in the world, they are constantly looking for thriving candidates in Barcelona who want to be part of a multicultural environment and develop their skills further. For a worldwide entertainment brand that will definitely remind your childhood, they are currently looking for international candidates to join their team and make this new exciting project happen! Do you speak French and are you looking for a job in Barcelona? Keep reading! The Job. You will be promoting a new world and become an ambassador for the world's leading brand of entertainment with millions of enthusiasts and innovative projects and ideas. – Provide professional customer service solutions over the phone, live chat and emails – Answer and solve viewers' inquiries and issues about account management, billing, etc. – Provide account and application support to viewers, specifically with regards to software...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Barcelona
    Salary:
    17000 - 19000
    Job Ref:
    SDB09
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  • Netflix Streaming Expert (German)

    The Company. Riverdale, Orange is the new Black, Stranger Things, 13 Reasons why. Are you common with the stories or have you even binge watched these series? Netflix and Chill is a familiar phrase for you? Do you want to work with a company which is currently shaping the future of our global entertainment? Then you should apply to this great experience in Lisbon! You would work in a fast-paced and high performing work environment with super colleagues. The Job. You can´t stream your favourite show on Netflix? The movie you started yesterday disappeared? Do you want to know when the next season of one of your series will start? From now on you will help Customers with these problems about our site and services. You will provide exceptional customer service. Help Clients with issues including their personal accounts, internet surfing, and billing. You will deliver calm and smart decisions in high-pressure situations while paying attention to detail. The Profile. The company is recruiting on soft skills, regardless of your field of studies – they will train you in each aspect of the job. Are you customer service oriented, have good communication skills, pro-active and a team playe...

    Job Type:
    N/A
    Location:
    Lisbon
    Salary:
    N/A
    Job Ref:
    PLT5G
    Read More
  • Logistics Customer Adviser (Swedish)

    The Company. Are you ready for a new life and work experience? Are you looking for a strong company to develop new skills? Are you looking for a People Company with a dynamic and multicultural environment? This is what you will find here! Our client is recognized as the Best Sales and Customer Service Solutions provider in the world and they are looking for motivated candidates to join their international team, including 65 nationalities. The Job. In this position, you would be a Customer Service Representative for one of the worldwide largest package delivery companies which provide specialized transportation. Every day, they manage the flow of goods, funds, and information in more than 200 countries and territories worldwide. You will support our client by helping them over the telephone and via email, with any queries they may have about products or services and also dealing with complaints. It is about providing the best customer experience possible for customers. The Profile. The company is recruiting on soft skills, regardless of your field of studies – they will train you on every aspect of the job. Are you customer service oriented, have good communication skills, pro-ac...

    Job Type:
    N/A
    Location:
    Lisbon
    Salary:
    N/A
    Job Ref:
    PLTS2
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  • German Customer Service Rep - Porto

    German speakers with 6 months experience in customer care (hospitality/retail experience is accepted too). If working in a warmer climate is something you have been looking for that Porto, Portugal with our international client is the place to be. You can expect to earn €1,247 gross per month along with getting an amazing relocation package and A+ company benefits. How could you say no to this beautiful coastal city that has a lower cost of living than Lisbon. Your Tasks: Take incoming calls and emails Dealing with and resolving queries and issues customers may be having. Advice customers on the best products/services to purchase in order to create the best customer experience possible, Help customers carry out online reservations and purchases online. Provide feedback where necessary on actions to be taken to improve team productivity and performance. Our Client: Work for an international giant here in Porto– An organisation that helps some of the biggest and most respected brands with their customers – offering customer care, technical support and analytical centres around the globe. Main Requirements: You will need the following to qualify for this German Job: Near native Ger...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Porto
    Salary:
    €1,000 - 1,247 per year + Relocation Package
    Job Ref:
    35058
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  • Travel App Customer Adviser (German)

    Are you passionate by the Travel & Tourism industry? Do you have a native level of German? Do you have good customer service skills and do you want to start and develop your career in an international and multicultural company? Check this out! The Company. Started up by 2 French entrepreneurs in the year 2000, the Company has become an international Customer Experience Specialist, with a global presence and counting more than 50.000 employees. In their international hub in Lisbon, they are taking care of the customer service experiences on behalf of some of the world’s most progressive brands, mainly from the Travel and Tourism Industry. The Job. You will be working for a booming Travel & Tourism App! In this role, you are responsible to: – Offer information, solutions and to advise customers regarding the company’s services, over the phone, emails and chat – Contribute to a positive customer experience through a responsible treatment of each contact – Achieve the performance targets defined by the project – Ensure and participate in the success of the department – Guarantee clients satisfaction and high level of quality The Profile. – You have a native level of German and good ...

    Job Type:
    N/A
    Location:
    Lisbon
    Salary:
    N/A
    Job Ref:
    WC06S
    Read More
  • Streaming Platform Experience Advocate (German)

    The Company. You will be promoting a new world and become an ambassador for the world's leading brand of entertainment with millions of enthusiasts and innovative projects and ideas. The Job. – Ensure customer satisfaction and provide the best interaction within the customer service department – Assist customers and support their requests in order to provide world-class customer service – Actively listen to the customer by adopting a positive frame of mind and constant professionalism – Assist in the resolution of problems related to system configurations and network settings – Ensure consistency in brand messaging by focusing on the availability and quality of products and services The Profile. The company is recruiting on soft skills, regardless of your field of studies – they will train you in each aspect of the job. Are you customer service oriented, have good communication skills, pro-active and a team player? Then they might have an opportunity for you to join them! – You are native in German + good command of English (B2) – You are energetic and innovative – You are a fast thinker and work proactively – Motivation and teamwork are some of your soft skills – You have excel...

    Job Type:
    N/A
    Location:
    Lisbon
    Salary:
    N/A
    Job Ref:
    PLT30G
    Read More
  • Service clientèle pour Netflix (Français)

    L'entreprise. Riverdale, Orange is the new Black, Stranger Things, 13 Reasons why. Connais-tu ces histoires ou as-tu binge watched ces séries? Netflix and Chill est une de tes répliques? Veux-tu travailler dans une entreprise qui actuellement façonne le divertissement de demain? Alors tu devrais postuler pour cette incroyable expérience à Lisbonne! Tu pourras travailler dans un environnement rapide et de haute performance avec de super collègues. Le travail. Tu ne peux pas regarder ta série préférée sur Netflix? Le film que tu as commencé hier a disparu? Tu veux savoir quand va commencer la prochaine saison d'une de tes séries? A partir de maintenant tu aideras les utilisateurs avec ces problèmes sur notre site ou service. Tu offriras une expérience unique à l'utilisateur. Tu aideras les utilisateurs avec leur compte, la navigation internet, et la facturation. Tu devras délivrer des décisions sages et calmes en situation de haute pression tout en gardant une attention pour le détail. Le profil. L'entreprise recrute actuellement sur la personnalité plus que sur le domaine d'étude – Ils t'entraîneront pour tous les aspects du travail. Es-tu orienté service client, avec une bonne c...

    Job Type:
    N/A
    Location:
    Lisbon
    Salary:
    N/A
    Job Ref:
    PLTF10
    Read More
  • Airline Reservations Advisor (Italian)

    Are you passionate about the Travel & Tourism industry? Do you have a native level of Italian? Do you thrive on challenge and are excited by change? Are you interested in gaining a privileged view and know-how about one of the most distinguished airline companies in the world? Don't miss out on this chance to boost your international career in the aviation world! The Company. Started up by 2 French entrepreneurs in the year 2000, the Company has become an international Customer Experience Specialist, with a global presence and counting more than 50.000 employees. In their international hub in Lisbon, they are taking care of the customer service experiences on behalf of some of the world’s most progressive brands, mainly from the Travel and Tourism Industry. The Job. As an Italian Airline Reservations Advisor, you are responsible for: – Booking management (altering, canceling or creating new reservations) – Assisting clients via inbound calls in the after-sales process by answering inquiries regarding the reservations and attending potential requests – Managing the reservations back-office (ticket issuing, modification and cancellation of reservations) Have a unique opportunity t...

    Job Type:
    N/A
    Location:
    Lisbon
    Salary:
    N/A
    Job Ref:
    PLWI106
    Read More
  • Marketing Customer Service for Google Ads (Dutch)

    The Company. You want to start your career with Digital Marketing? Do you like online advertising and new technologies? If you are motivated, creative and open-minded, we might have the perfect job for you! Start your career in digital marketing in an innovative and international company. Do you have new ideas? Tell them! Every minute changes are made and you can have an efficient and innovative influence. Make a new international experience in sunny Lisbon. The Job. Looking for a job where you can support customers with probelms related to Google Ads? Your main tasks are: – Provide optimal advice regarding different queries of the business clients – Create a meaningful rapport with key decision makers in the marketing industry and serve as a consultant for their online advertising strategy – Understand the business goals of your clients in order to match the required online advertisement solutions – Provide strategic campaign support and advertiser training to educate your clients – Achieve strong customer satisfaction with a focus on quality and results The Profile. – You have a mother tongue level in Dutch + a good English level (at least B2). – You have completed secondary s...

    Job Type:
    N/A
    Location:
    Lisbon
    Salary:
    N/A
    Job Ref:
    LTPD4
    Read More
  • French Customer Service - Berlin

    French Customer Service - Berlin French customer service rep wanted here in Berlin, Germany for a highly respected company with nearly 100 years of being at the forefront of business administration. Work within an international team and earn €27,000 gross per annum. Your Tasks: Take incoming calls, emails or chats from customers and clients. Help customers to resolve their queries and issues related to invoices, payments or deliveries. Document all issues and solutions in the company’s database Provide feedback where necessary to improve processes Our Client: Work for a company that is near 100 years in business and has been at the forefront of business communication since the 1920’s. Having grown from strength to strength and developing further services for their clients. They are now looking for further grow their headquarters here in Berlin within the customer service department. Main Requirements: You will need the following to qualify for this customer service job: Near native level of French Good level of English or German Excellent communication skills (written & verbal) Team player Customer focused 6 -12 months experience in customer service (retail or hospitality experi...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Berlin
    Salary:
    €25.5k - 27k per year
    Job Ref:
    35134
    Read More
  • Dutch speaking Technical Support Guru in cultural Dublin

    Calling Dutch speakers with a Dublin dream! As a Technical Support Analyst you will resolve remote users’ IT problems by means of a first time fix or by dispatching for on-site support. The Technical Support Analyst responds to clients requiring technical support. Contacts reach the analyst via telephone, call handling systems or e-mail. All applicants should be willing to work variable shift patterns on request. Why work in Dublin? Dublin has both an international feel and a special magic to it, so you will not have a shortage of new things to see and experience. One of the special features in Dublin is the fact that even though you live in the heart of the city, you are only a half an hour away from some of the most beautiful landscapes and scenery. Ireland is full of opportunities for an outdoorsy lifestyle. In addition to all the exciting things you can to outdoors, there is plenty of other activities in the city. There is a vibrant nightlife, good restaurants and entertainment locations, events, spas - you name it! Your responsibilities Validate and diagnose customer issues Provide the customer with a solution through information gathering analytical troubleshooting, proble...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Dublin
    Salary:
    0 - 200000
    Job Ref:
    Dutch2Dublin(TeamSwe
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  • Italian Speaking Customer Support Advisor - Lisbon, Portugal

    Dreaming of living in Lisbon? Are you a Italian speaker and do you have a passion for providing excellent customer care? Would you like to work in a fun, multicultural team in the centre of the city? If so, we have a great job opportunity for you to kick-start your career in Portugal! Our client: Our client is an international expert in extraordinary customer experience solutions and collaborates with many world-famous brands. They are now looking for a Italian Customer Advisors to join their ambitious team in sunny Lisbon or Porto. About the position You will be integrated into a multicultural team providing help-desk support related to payment services. Your responsibility will be to manage a variety of inbound customer servicing interactions, provide excellent customer care to both individual consumers and corporate customers. Main tasks include Supporting a variety of inbound customer servicing Cross-selling and up-selling calls for existing customers who may have questions related to their product(s) Managing basic balance inquiries Handling requests for account maintenance Providing assistance with fees assessed Informing customers on product features and online/mobile ser...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Lisbon
    Salary:
    0 - 200000
    Job Ref:
    Ita2Sitel(Adam
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  • German Customer Support Agent to world leading iGaming client in Malta!

    One of the world leading iGaming clients in Malta are looking for German Customer Support agents. The office is in the central parts of Malta with an amazing sea view office! The role As a Customer Service Agent you will play a key role in our mission to offer customers the best gambling experience ever. You'll be one of over 200 agents across Malta and Gibraltar who individually support the customers of our 11 brands in their native languages. Working daytime shifts, any 5 days a week, you will be part of a close-knit team of 10-20 people. Your technical knowledge and excellent communications skills, both written and verbal, will contribute to your success. We provide a two-week training programme including systems and product modules, plus ongoing support so that you can provide the best possible support. This vacancy is based in Malta and offers great career opportunities to use your passion for customers in an online gambling environment. What you will do Support your colleagues and contribute to a great team atmosphere Deliver native language customer support across LiveChat (70%), email and telephone Guide customers through the desktop and/or mobile devices to assist them ...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Sliema
    Salary:
    0 - 200000
    Job Ref:
    Ger2Malta(teamswe
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  • Finnish speaking Tech-support to leading IT company

    Swedish Technical Support Agent to IT-Hub Tallinn, Estonia We are looking for a 1st Line Swedish Speaking IT Customer Support Specialist to beautiful Tallinn in E-Estonia! Are you looking for an adventure abroad? International experience with one of the biggest IT Companies in the Nordic regions? Do you have a passion for technology? Then this is the job for you! Required skills: Some customer service experience, excellent communication skills, personality, mature and professional attitude, interest in and basic aptitude for I.T. To be successful in this role you need to: Study the customer’s business logics and technical environment. Have very good Swedish language skills (both written and spoken). Excellent communication skills with a genuine enthusiasm towards a career in IT Be an experienced computer user. Have previous working experience and/or education in IT support area but this can also be trained so don't worry! Have solution-oriented mindset and ability to prioritize your tasks. Finally, and most importantly you need to be a good listener with a positive attitude Our client promises to support you with these benefits: Finding a place to live and signing a rental contr...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Tallinn
    Salary:
    15000 - 25000
    Job Ref:
    FintoTallinn
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