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  • iGaming Customer Support (German)

    Are you ready for this change? The Company. Our client is a well-established and internationally known service provider for the iGaming industry. They provide their support services to over 10 countries around the globe, ensuring first-class excellency. They have a centrally-located, modern and human-sized office in the vibrant city of Barcelona, fantastic culture and international team of professionals. The Job. After 2 weeks of training + 2 weeks of shadowing (both are paid), your responsibilities will be to: - Help customers via e-mail and live chat on gaming or technical issues (no phone calls involved) - Assist them with the services and products offered - Report to the team leaders and other partners The Profile. You speak German at a native level and you have a good level of English You are interested in online casinos and betting You have empathy, with a problem-solving attitude and an ability to handle pressure You are a great team player able to work independently You can start working as soon as possible The Offer. - Full-time job: 40 hours per week with rotating shifts from 08:00 am to 17:00 pm or 16.00 pm to 01:00 am, including weekends, 2 days off in a row every we...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Barcelona, Barcelona
    Salary:
    €18000 - €21000 per annum
    Job Ref:
    BBBH1331
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  • Swedish Customer Service Representative to Athens, Greece

    Nordic Jobs Worldwide is looking for candidates with a fluent or native Swedish language skillset, for a Customer Service job in Athens, Greece. Do you speak Swedish and want to gain international experience within customer service and the IT industry? Then we have a golden opportunity for you! Our multicultural client is searching for Swedish speakers, that want to work within customer service. We are looking specifically after you that have a good work attitude and service in your blood. With a modern office that is located in the central part of Athens, our client offers both work experience and cultural experience in the charming city of Athens! Why live and work in Athens, Greece? Our partner is the market leader in Customer Care Services. They were awarded as the “Best Multi-Lingual Contact Center in Europe, 2017” and as a “Great Place to Work, 2017” in Greece. Their continuously growing international family consists of 6,300 dedicated employees that provide top quality first line customer service & technical support for leading companies in 36 languages. More than 91 nationalities make their working environment the most interesting multicultural one found in Greece. Join ...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Athens
    Salary:
    0 - 0
    Job Ref:
    SweCS2Athens
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  • Swedish Speaking IT Support - Tallinn, Estonia

    We are looking for Swedish Speakers to work with IT Support in beautiful Tallinn! Are you looking for an adventure abroad? International experience with one of the biggest IT Companies in the Nordic regions? Do you have a passion for technology? Then this is the job for you! To be successful in this role you need to: Study the customer’s business logics and technical environment. Have very good Swedish language skills (both written and spoken). Excellent communication skills with a genuine enthusiasm towards a career in IT Be an experienced computer user. Have previous working experience and/or education in IT support area but this can also be trained so don't worry! Have solution-oriented mindset and ability to prioritize your tasks. Finally, and most importantly you need to be a good listener with a positive attitude. Requirements Required skills: Some customer service experience, excellent communication skills, personality, mature and professional attitude, interest in and basic aptitude for I.T. Offer Our client promises to support you with these benefits: Finding a place to live and signing a rental contract Flights out to Estonia Moving your belongings to Estonia Picking y...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Tallinn
    Salary:
    0 - 0
    Job Ref:
    Swe2Tallinn
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  • Swedish VIP Account Manager to Sunny Limassol in Cyprus!

    Are you fluent in Swedish and looking to make your next career move abroad? Do you have a confident personality and are great at building strong relationships? If so, we have a great job opportunity for you in sunny Limassol, Cyprus! About the position Our client is an important service provider in the gaming industry. The company prides itself on the family atmosphere in the offices and the individual approach to every employee. You will be able to take on tasks you enjoy and progress on the company career ladder. Your responsibilities include: Build strong relationships with the most important clients of the company Attend to the needs of key clients and provide adequate solutions Keep customers updated on special promotions and deals Represent the company in all your interactions Work towards daily, weekly and monthly targets Why move to Cyprus? Living in Cyprus is a “dream come true” experience. Imagine living on an island all year round, where most people can only enjoy a short holiday. Cyprus has an amazing coastline and beaches and the great weather to enjoy this all the time. The rich and ancient culture of the island make living in Cyprus a truly unique experience. The ...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Limassol
    Salary:
    0 - 0
    Job Ref:
    SweVip2Cyp
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  • Swedish Customer Support Consultant to Lisbon!

    Our client The client is located in over 150 offices spread over 25 countries throughout the world. The company combines comprehensive customer service with digital, training and technological expertise to help build brand and improve customer satisfaction. They collaborate with their customers to effectively exploit the industry's explosive digital transformation to ensure an innovative end-to-end solution to manage and enhance customer experience. Swedish Customer Support Consultant We are looking for candidates with different backgrounds to expand their client's office in Lisbon. In your work as customer support Consultant, your work tasks will be to answer incoming calls and email. Language skills are the key in these positions and it is very important that the candidate in question has good Swedish and English knowledge. It would also be a great advantage if you are a person who quickly manages to get into new technologies. Requirements: Fluent in Swedish and English oral and written (mandatory) Strong in communication and interpersonal skills Experience with customer support will be a plus Experience with using the MS Office suite, Outlook and Excel will be a plus Can pick...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Lisbon
    Salary:
    0 - 0
    Job Ref:
    SweCs2Sitel
    Read More
  • Digital Marketing Customer Advisor (Arabic)

    +++ Please apply only if you hold EU citizenship or valid work permit for Portugal +++ Middle East Arabic (both verbal and written level) required +++ Thank you! The Company. Are you ready for a new life and work experience? Are you looking for a strong company to develop new skills? Are you looking for a People Company with a dynamic and multicultural environment? This is what you will find here! Our client is recognized as the Best Sales and Customer Service Solutions provider in the world and they are looking for motivated candidates to join their international team, including 82 nationalities. Located in Lisbon, you will find a company which takes care of you. From your career development, language skills, accommodation to your social integration. The Job. As a Digital Marketing Customer Advisor, you will work for a company leader in the social media industry. Your main responsibilities are: – Provide support to small and medium sized businesses via chat, email and phone; – Provide pre and post-sales support for all self-service products; – Provide product and tool support to improve clients’ experience; – Respect established procedures and quality of service agreements, ach...

    Job Type:
    Temporary Contract, Full-Time Position
    Location:
    Lisbon
    Salary:
    10000 - 15000
    Job Ref:
    LPTA16
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  • Gaming Technical Consultant - night shift (French)

    If you are a night owl and a gaming enthusiast, this one is for you! The Company. Being one of Europe´s leading global outsourcing companies with over 60 different locations worldwide, our client stands for diversity and quality, and collaborates with 500 Fortune Companies in the world. For one of their gaming-related projects in Barcelona, they are looking for customer-oriented individuals willing to join their bubbly international support team. The Job. In this position, you will be in charge of: Resolving basic technical issues on the phone, via email, and possibly chat Reporting and escalating the issues, when appropriate Managing your own ticket queue while ensuring top customer satisfaction and team work with the Tier 2 technical support staff until the tickets are closed The Profile. You are: A native French speaker with good English and great communication skills (spoken and written) Experienced in customer service (face-to-face or in a call-center) Quality and service-oriented with strong adaptability, empathy and listening skills A detail-oriented, fast learner, communicative and positive individual Hightly interested in IT and online gaming (you know the gamer slang) ...

    Job Type:
    Temporary Contract, Full-Time Position
    Location:
    Barcelona, Barcelona
    Salary:
    €16700 - €18000 per annum
    Job Ref:
    BBBH1364
    Read More
  • Junior B2B Technical Advisor (German)

    The Company. Our client is Europe’s leading independent provider of IT Support services. They operate Infrastructure Operations Centers and Group Service Desks across Europe, South Africa, Asia an America and offer support in more than 30 languages. For their office in the center of Barcelona, they are looking for new employees to reinforce their international team. The Job. After receiving an intensive on boarding training you will hold various responsibilities: – Manage effectively all incoming queries in a customer service environment (B2B) – Providing service to the clients via phone, email and web – Handling incoming requests and solving them – Ensuring that service quality levels meet expectations The Profile. – You have a fluent level of German and English (written/spoken) – You have excellent communication skills – Previous experience in a customer service related position is a plus but not obligatory – You are friendly, motivated and open-minded – You are customer and service orientated – You have the ability to adapt quickly and have the willingness to learn – You are professional, reliable and punctual – You are looking for a stable and long term opportunity in Barcel...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Barcelona
    Salary:
    18.300 € gross/year + free Spanish and English classes offered + restaurant tickets (after 3 months) + private health insurance (after 6 months) + discount in sport clubs
    Job Ref:
    TACC12
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  • App Customer Adviser (German)

    The Company. This French BPO company works with reputed worldwide brands and keeps growing at a fast pace. For Drivy.fr, one of their partners, they are looking for highly motivated German customer care specialists to join their young and international team in Barcelona (Poblenou area). This dynamic bunch of French, Spanish, Italians, Germans and Nordics professionals is the key point of contact between the client and the customers. The Job. You will be in charge of the customer relations with the Drivy.fr members by replying to their requests via email, chat and on the phone. Key aspects of the role include: – Advising customers about the products – Providing professional and friendly client support – Responding to inquiries and finding suitable solutions to customers’ issues – Ensuring quality and professional service – Ensuring high level of customer satisfaction The Profile. – You are a native German speaker, with fluency in English – Previous experience is desirable but not mandatory – You have excellent communication skills, with a high level of writing and typing ability – You have good soft skills, in particular patience, empathy and understanding – You are customer and ...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Barcelona
    Salary:
    1800-2000 Euros gross/month
    Job Ref:
    ACS12
    Read More
  • Customer Service Agent with the NIE (Swiss German+French/Barcelona)

    This award-winning international outsourcing company is working with Top Worldwide Brands. As a constantly growing company, they are actively looking for motivated candidates to join their international and multicultural team in Barcelona. The Company. For their client Dyson, a British technology company that designs trendy vacuum cleaners, hair-curlers and so on, they are looking for outgoing and pro-active Swiss-German-speaking candidates. The Job. You will: – Handle customer phone calls and enquiries via email – Cross-sell and up-sell the products when you identify an opportunity/a need / spot opportunities to promote additional services to customers – Complete registrations of new product purchases – If necessary, arrange repairs/order to customers – Provide an excellent standard of professional customer care The Profile. – You are a native Swiss-German and French speaker settled in Barcelona with the NIE (MANDATORY) – You are looking for a stable work opportunity and able to work under pressure – You have excellent communication skills and a positive and can-do attitude The Offer – 39 hours a week, rotating shifts between 8 am to 8 pm from Monday – Friday and 9 am to 6 pm d...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Barcelona
    Salary:
    N/A
    Job Ref:
    CSAS12
    Read More
  • Customer Service Agent with the NIE (Dutch)

    This award-winning international outsourcing company is working with Top Worldwide Brands. As a constantly growing company, they are actively looking for motivated candidates to join their international and multicultural team in Barcelona. The Company. For their client Dyson, a British technology company that designs trendy vacuum cleaners, hair-curlers and so on, they are looking for outgoing and pro-active Dutch-speaking candidates. The Job. You will: – Handle customer phone calls and enquiries via email – Cross-sell and up-sell the products when you identify an opportunity/a need / spot opportunities to promote additional services to customers – Complete registrations of new product purchases – If necessary, arrange repairs/order to customers – Provide an excellent standard of professional customer care The Profile. – You are a native Dutch speaker settled in Barcelona with the NIE (MANDATORY) – You are looking for a stable work opportunity and able to work under pressure – You have excellent communication skills and a positive and can-do attitude The Offer – 39 hours a week, rotating shifts between 8 am to 8 pm from Monday – Friday and 9 am to 6 pm during weekends – 21,000 e...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Barcelona
    Salary:
    21,000 euros per year + other benefits after 1 month of employment: restaurant tickets + dental insurance + transportation allowance
    Job Ref:
    CSAN10
    Read More
  • Customer Care Associate (Arabic Middle East)

    +++ Please apply only if you hold EU citizenship or valid work permit for Portugal +++ Middle East Arabic (both verbal and written level) required +++ Thank you! The Company. Are you ready for a new life and work experience? Are you looking for a strong company to develop new skills? Are you looking for a People Company with a dynamic and multicultural environment? This is what you will find here! Our client is recognized as the Best Customer Service Solutions provider in the world and they are looking for motivated candidates to join their international team, including 82 nationalities. Located in Lisbon, you will find a company which takes care of you. From your career development, language skills, accommodation to your social integration. The Lisbon experience encompasses many things. Lisbon offers all the enjoyments you would expect of a Capital, yet with half the fuss of other European capitals. Are you into neighborhood festival or into sunset watch from the old Moorish castle? Lisbon has definitely a lot to offer and give the opportunity to enjoy different lifestyles. The Job. Your mission is to support clients' activities by offering world-class service to their customer...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Lisbon,
    Salary:
    €1000 - €1100 per month + relocation package available
    Job Ref:
    BBBH983
    Read More
  • Luxury Fashion Expert (German)

    The Company. Are you feel comfortable in the world of Louis Vuitton, Michael Kors and Chanel? Or do you want have a look behind the setting of these luxury brands? One of the most famous fashion luxury brands is waiting for you! Working in the nice and sunny Lisbon could be the next adventure for you and the start of a new career. Be part of an international team and share your passion for fashion with people of the same interest. The Job. You are ready to show your fashion expertise? Be responsible for the needs of the customers and find the best solution to make them happy again. You appreciate the quality of products and services. Do you know what makes the difference? Show this in the contact with customers and try to keep their satisfaction. If they have any queries, you will be the first point of contact. The Profile. The company is recruiting on soft skills, regardless of your field of studies - they will train you on every aspects of the job. Are you customer service oriented, have good communication skills, pro-active and team player? Then they might have an opportunity for you to join them! You have a fluent level of German (a good level of English would be a plus) You...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Lisbon,
    Salary:
    €950 - €1400 per month + relocation package available
    Job Ref:
    BBBH1054
    Read More
  • American Tobacco Brand Adviser (German)

    The Company. Are you interested in working in one of the biggest consumption branches worldwide? Are you dreaming of the Mad Men's office environment? This American leading tobacco brand is looking for you to join their international team in Lisbon! As part of a global community, you will work with a wide range of nationalities and backgrounds. You will work for a company who cares about its employees, full of opportunities to learn and grow professionally and personally. The Job. In this role, you will be in charge of providing support and advice to the customer in regards to the brand's tobacco products. Your tasks are: Customer Service via phone an email Providing product information to the customer Professional usage consulting for the products Processing of warranty cases The Profile. The company is recruiting on soft skills, regardless of your field of studies - they will train you on every aspect of the job. Are you customer service oriented, have good communication skills, pro-active and a team player? Then they might have an opportunity for you to join them! - You are fluent in German and good command of English - You are motivated, reliable and committed in your work -...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Lisbon,
    Salary:
    €950 - €1400 per month + relocation package available
    Job Ref:
    BBBH1062
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  • Customer Care Specialist (German)

    The Company. Being one of Europe´s leading global outsourcing company with over 60 different locations worldwide, our Client stands for diversity and quality. Working for many of the 500 Fortunes Companies in the world, they are constantly looking for thriving candidates in Barcelona who want to be part of a multicultural environment and develop their skills further. Do you speak German and are you looking for a job in Barcelona? Check this out! The Job. In this position, you will be responsible for ensuring excellent customer service to the German market, creating exceptional value and solving any issues to deliver a consistent quality of service. The main responsibilities involve: – Manage effectively all incoming queries in a customer service environment – Respond to incoming calls and emails from enterprise clients – Gather information from customers, ensure resolutions of queries, and troubleshoot technical issues – Maintain client relationships through product support over the phone – Provide high-quality service – Record all required data elements in CRM to provide a good follow-up and qualitative support The Profile. – You have the following language skills: native level...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Barcelona
    Salary:
    16.200 Euros gross/year + bonus between 1.200 – 3.600 Euros gross/year
    Job Ref:
    SBT10CS
    Read More
  • Customer Service Agent with the NIE (Dutch)

    This award-winning international outsourcing company is working with Top Worldwide Brands. As a constantly growing company, they are actively looking for motivated candidates to join their international and multicultural team in Barcelona. The Company. For their client Dyson, a British technology company that designs trendy vacuum cleaners, hair-curlers and so on, they are looking for outgoing and pro-active Dutch-speaking candidates. The Job. You will: Handle customer phone calls and enquiries via email Cross-sell and up-sell the products when you identify an opportunity/a need / spot opportunities to promote additional services to customers Complete registrations of new product purchases If necessary, arrange repairs/order to customers Provide an excellent standard of professional customer care The Profile. You are a native Dutch speaker settled in Barcelona with the NIE (MANDATORY) You are looking for a stable work opportunity and able to work under pressure You have excellent communication skills and a positive and can-do attitude The Offer 39 hours a week, rotating shifts between 8 am to 8 pm from Monday - Friday and 9 am to 6 pm during weekends 21,000 euros per year + othe...

    Job Type:
    Temporary Contract, Full-Time Position
    Location:
    Barcelona, Barcelona
    Salary:
    Up to €21000 per annum + Restaurant tickets, dental insurance
    Job Ref:
    BBBH1359
    Read More
  • Customer Service Agent with the NIE (Swiss German + French)

    This award-winning international outsourcing company is working with Top Worldwide Brands. As a constantly growing company, they are actively looking for motivated candidates to join their international and multicultural team in Barcelona. The Company. For their client Dyson, a British technology company that designs trendy vacuum cleaners, hair-curlers and so on, they are looking for outgoing and pro-active Swiss-German-speaking candidates. The Job. You will: Handle customer phone calls and enquiries via email Cross-sell and up-sell the products when you identify an opportunity/a need / spot opportunities to promote additional services to customers Complete registrations of new product purchases If necessary, arrange repairs/order to customers Provide an excellent standard of professional customer care The Profile. You are a native Swiss-German and French speaker settled in Barcelona with the NIE (MANDATORY) You are looking for a stable work opportunity and able to work under pressure You have excellent communication skills and a positive and can-do attitude The Offer 39 hours a week, rotating shifts between 8 am to 8 pm from Monday - Friday and 9 am to 6 pm during weekends 25,...

    Job Type:
    Temporary Contract, Full-Time Position
    Location:
    Barcelona, Barcelona
    Salary:
    Up to €25000 per annum
    Job Ref:
    BBBH318
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  • Customer Adviser (German)

    The Company. This French BPO company works with reputed worldwide brands and keeps growing at a fast pace. For ManoMano, one of their partners, they are looking for highly motivated German customer care specialists to join their young and international team in Barcelona (Poblenou area). This dynamic bunch of French, Spanish, Italians, Germans and Nordics professionals is the key point of contact between the client and the customers. The Job. You will be in charge of the customer relations with the ManoMano members by replying to their requests via email, chat and on the phone. Key aspects of the role include: Advising customers about the products Providing professional and friendly client support Responding to inquiries and finding suitable solutions to customers' issues Ensuring quality and professional service Ensuring high level of customer satisfaction The Profile. You are a native German speaker and fluency in a second language would be a plus (English or Spanish) Previous experience is desirable but not mandatory You have excellent communication skills, with a high level of writing and typing ability You have good soft skills, in particular patience, empathy and understand...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Barcelona, Barcelona
    Salary:
    €1900 - €2000 per month
    Job Ref:
    BBBH1229
    Read More
  • Junior B2B Technical Adviser (German)

    The Company. Our client is Europe's leading independent provider of IT Support services. They operate Infrastructure Operations Centers and Group Service Desks across Europe, South Africa, Asia an America and offer support in more than 30 languages. For their office in the center of Barcelona, they are looking for new employees to reinforce their team. The Job. After receiving an intensive on boarding training you will hold various responsibilities: Manage effectively all incoming queries in a customer service environment (B2B) Providing service to the clients via phone, email and web Handling incoming requests and solving them Ensuring that service quality levels meet expectations The Profile. You have a fluent level of German and English (written/spoken) You have excellent communication skills Previous experience in a customer service related position is a plus but not obligatory You are friendly, motivated and open-minded You are customer and service orientated You have the ability to adapt quickly and have the willingness to learn You are professional, reliable and punctual You are looking for a stable and long term opportunity in Barcelona You are a team player and willing ...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Barcelona, Barcelona
    Salary:
    Up to €18300.00 per annum
    Job Ref:
    BBBH237
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  • Customer Support Executive (Dutch)

    The Company. Our client is a Belgian BPO company with an office in Barcelona. For their partner, for their client a well-known Belgian telecommunication company they are currently recruiting Dutch or Flemish native speakers for a Customer Service position in Barcelona. The Job. After a training the candidate will ensure Customer Support. The main tasks include: – Provide information and advice users on appropriate action to solve issues – Respond to incoming requests for assistance via telephone or email – Ensure quality service – Ensure high level of customer satisfaction and record information – Maintain client relationships through product support over the phone or chat The Profile. – You have a native level of Dutch and a very good level English – You have good communication skills – You are a team player and open-minded – You are enthusiast and motivated – You have an affinity to technology – If you have previous call Center experience, it's a plus The Offer. – A salary of 1305 Euro gross/month + performance related Bonus after 3rd month up to 250 Euro +free Spanish classes offered – Monday to Saturday: 9 AM – 9 PM (rotation shifts) – 39 hours/ week or 32 hours/ week ( with...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Barcelona
    Salary:
    1305 Euro gross/month + performance related Bonus after 3rd month up to 250 Euro +free Spanish classes offered
    Job Ref:
    CSED10
    Read More

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