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  • Hybrid Customer Service for Automobile Manufacturer (Dutch Speaker

    Interested in cars and highly invested in helping people out? This might be your shot! Our company is looking for Dutch speakers for a temporary project until January 2023 with possibility of permanent contract in Barcelona or Valencia Your responsibilities and impact as a Client Service Specialist will be: Handling first line inbound administrative support requests by phone & email (B2B) Assist new customers with their status queries and financial requests Provide additional product information and ensuring continuity of the merchant business by responding quickly and correctly Emphasis on maintaining a strong customer relationship Skills, experience and interest you need to succeed in this role: Native level of Dutch with high level of English Committed and dedicated Strong administration skills Positive attitude towards changes Team player with strong listening skills Service minded person with the ability to handle conflicts in a constructive manner Being a strong communicator No previous experience needed Hybrid position for people in Spain Having a valid Spanish work permit or a citizenship that allows you to work in an EU country What's in it for you? Type of contract: te...

    Job Type:
    Temporary Contract, Full-Time Position
    Location:
    Barcelona
    Salary:
    19000
    Job Ref:
    2898
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  • After-Sales Service for Purification Products (German Speaker)

    Are you ready for a new life and work experience? Are you looking for a strong company to develop new skills? Are you looking for a People Company with a dynamic and multicultural environment? This is what you will find here! Your responsibilities and impact as an After-Sales Service in Lisbon will be: Operating an excellent customer management Providing solutions to customers via phone, mail or social media Assume the role of a consultant and provide assistance with specific –  questions about the product Support for customers in the German market Is customer service a new field that you want to gain expertise and achieve your career goals? The good news is that this company is recruiting based on soft skills, regardless of your field of studies – they will train you in every aspect of the job.   What’s in it for you? Type of Contract: A fixed-term contract that is renewable every year. Working Hours: Full time or part-time options on rotating shifts (depending on the project). Training: Have a kick-start your career with the intensive training that the company offers to their new employees: Salary Conditions(*): You have 2 options: a) Including free accommodation (shared flat,...

    Job Type:
    Temporary Contract, Full-Time Position
    Location:
    Lisbon
    Salary:
    N/A
    Job Ref:
    1935
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  • B2B Microsoft Account Management (German Speaker)

    Is a career in Customer Service what you are looking for?   As one of the top 3 leading Technology brands in the world, Microsoft will give you the opportunity to learn and do what you love. If you are willing to relocate to sunny Lisbon, Portugal, this is the right opportunity for you! Your responsibilities and impact as B2B Microsoft Account Management will be:  Support clients by answering their questions regarding products and services via phone and email Provide solutions for occurring problems Optimize the client's technical equipment/tools Identify up-and cross-selling opportunities for existing accounts Direct communication to the management level Gain market knowledge and inform about Microsoft' competitive advantages Assist new and former clients with account related issues and questions Your skills, qualifications and interests you need to succeed in this role:  You are fluent in German and have a good command of English You have business acumen You have good negotiation skills or want to acquire them! You are technically interested You are motivated, reliable and committed in your work You have a drive for excellence and professionalism You have excellent communicati...

    Job Type:
    Temporary Contract, Full-Time Position
    Location:
    Lisbon
    Salary:
    N/A
    Job Ref:
    1842
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  • Video Content Analyst (Dutch Speaker)

    Are you interested in social media? Do you like to watch small videos? If the answer is yes, then you must start your career in a globally present organization working as a Video Content Analyst. Do you want to learn more about social media regulation, digital freedom of speech, internal controls or maybe even learn about EU policy making? Apply now, and start your career supporting this exciting team! Your responsibilities and impact working as a Video Content Analyst will be: Reviewing content (videos, image, text, and audio) in accordance with policies Classifying the typology of the content (videos, image, text and audio) in accordance with the processes and policies Responding to customer inquiries regarding Trust & Safety actions, such as abuse reports and enforcement appeals Ensuring user and brand safety Disclaimer: Please note that these tasks involve extensive exposure to sensitive content, including but not limited to vulgar content, violence, pornography and fake news. Skills, qualifications and interests you need to succeed in this role: A native level of Romanian and a good level of English Keeping up to date with Social Media trends Politically fit Being motivated...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Lisbon
    Salary:
    N/A
    Job Ref:
    VCAD1
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  • Customer Service Agent in Thessaloniki (Dutch Speaker)

    What if you could fly to Greece to start a job with plenty of world citizens from different countries with one strong thing in common: the desire to experience, learn and grow altogether within an international booming company? Whether you are looking for personal development, learning & career opportunities, cultural discovery or simply a life-time experience, you will find it there! Your responsibilities and impact as a Customer Service Agent will be: Helping clients with incoming issues Ensuring high quality customer service Providing necessary information Reaching out proactively Recording data in the CRM system Improving customer satisfaction Accurate and efficient problem solving Being a real team player Skills, qualifications and interests you need to succeed in this role: A native level of Dutch and B2/C1 level of English Knowledge of the value and impact that a good customer experience can create Articulate & communicative Being a real team player and committed to your work Excitement about intercultural communication and the expatriate lifestyle Living in or willing to relocate to Greece for an international career and life experience What’s in it for you? A full-time ...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Thessaloníki
    Salary:
    N/A
    Job Ref:
    3168
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  • Irish/ Gaelic speaking Customer Support Agent in sunny Athens, Greece

    Do you speak Irish and want to gain international experience within customer service? Then we have a golden opportunity for you! Our multicultural client are searching for Irish speakers that want to work within customer service. We are looking specifically for people with a positive work attitude and service in your blood. With modern offices that are located in the central parts of Athens, our client offers both work experience and cultural experience in the charming capital of Greece! Athens as a location: As one of the worlds biggest tourist locations and historical cradles of the old world, Athens is filled cultural experiences, no matter where you go. Whether you want to enjoy new types of foods or scry over historical areas such as the Acropolis or the Theatre of Dionysus, you will always feel the rich culture of Greece. Maybe you want to enjoy Athens without having to treat it like a 7-day-crash-course? If you like beaches with crystal clear water and enjoy the fantastic Mediterranean cuisine then this might be the perfect place to settle in for your next job! About the role: Our client is an expert in cooperation between people, which gives them an edge over their compe...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Athens
    Salary:
    N/A
    Job Ref:
    7689
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  • Client Care Sales Representative (Dutch/Flemish Speaker)

    Moving to Valencia and working as a Client Care Sales Representative in a financial sector. Doesn't that sound exciting? Living in the healthiest city in the world and next to that, having big opportunities to grow on a personal and professional level. Being surrounded with great nature and sunny weather. To sum it up, working in an international environment with flat hierarchy.  So, are you ready for this exciting step in your life? Your responsibilities and impact as a Client Care Sales Representative will be: Build strong relationships with customers, expanding and creating new business Maximize revenue by cross- / upselling products/services to customers Handle customer calls and provide the best solutions Dealing with customer's queries via email Keeping your knowledge updated about the company's latest updates and products Skills, qualifications and interest you need to succeed in this role: Dutch native (or Flemish) & English fluent Committed and dedicated Team player with strong listening skills Service minded person with the ability to handle conflicts in a constructive manner Being a strong communicator Preferably background in sales, but no experience needed What's in...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Valencia
    Salary:
    16500 - 21600
    Job Ref:
    3067
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  • Customer Service for IT Company (Dutch & French Speaker)

    Do you have a positive attitude with a go-getter mindset? Are you interested in learning more about customer satisfaction in IT and software? Good, then this might be your entry ticket! Your responsibilities and impact as Customer Service Agent will be: Handling inbound calls and emails regarding the software programs Understand queries and/or problems of the client and pass on to the right department Assign clients to right queue and handle ticketing Administration tasks Managing office supplies Maintain Inventory Skills, qualifications and interests you need to succeed in this role: Native speaker in Dutch with high level of French & English OR Native speaker in French with high level of Dutch & English Interest in IT & Software Service minded person with strong administration skills Team player with strong listening skills No previous experience needed Preferably already in Spain with necessary documents (NIE/SSN) What’s in it for you? Indefinido contract after 3 months of probation Working hours: Mon-Fri 08:15-17:15 Possibility to work from home 2 days/week Training of 10-14 days (in the office) Competitive salary + health insurance Equipment provided International company i...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Barcelona
    Salary:
    N/A
    Job Ref:
    2911
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  • Customer Service Representative in Barcelona (Dutch Speaker)

    Your responsibilities and impact as a customer experience specialist will be: Answering incoming queries from customers and ensuring contractual SLA is maintained Identifying issues and provide solutions Ensuring high level of customer satisfaction Being a team player and participate in the success of the team and project, e.g. provide cover for absent colleagues together with the team and attending regular team meetings  Skills, experiences and interests you need to succeed in this role: A native level of Dutch and an advanced level of English Having knowledge about IT platforms, equipment and applications such as Windows/MS Office Having previous experience in sales (up-selling and cross-selling)  Being an attentive listener, comfortable and skillful at communicating with people Being a team player with high social competence Being energetic, innovative and working proactively at a fast pace Excitement about intercultural communication and the expatriate lifestyle Living in or willing to relocate to Barcelona for an international career and life experience What’s in it for you? Full-time permanent contract   39h/week, Monday to Sunday on rotative shifts (09:00 to 20:00) Salary...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Barcelona
    Salary:
    21000-23000
    Job Ref:
    2283
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  • Travel Agent in Barcelona (Dutch Speaker)

    Do you have passion for the travel and tourism industry? Do you like travelling when everything goes the way it should? You can have an impact on making travellers´ journeys a success!   Do you want to work for a worldwide known Travel Agency?  We are looking for dynamic people like you who are open for a new experience abroad! Your responsibilities and impact as a Travel Agent will be: Booking management (altering, cancelling or creating new reservations) Assisting clients via inbound calls in the after-sales process by answering inquiries regarding the reservations and attending potential requests Managing the reservations back-office (ticket issuing, modification and cancellation of reservations) Replying to emails and messages from customers all over the world in English and native lang. Most importantly, always ensuring a high level of customer service. Regular involvement with company events, team meetings and projects. Supporting your teammates and colleagues with peer to peer learning and constructive feedback to encourage a positive working environment. Skills, qualifications and interests you need to succeed in this role: The company is recruiting on soft skills, regar...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Barcelona
    Salary:
    4000 - 50000
    Job Ref:
    3164
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  • Customer Care Consultant (Dutch/Flemish Speaker)

    Moving to Valencia and working as a Customer Care Consultant by providing clients the best solutions. Doesn't that sound exciting? Living in the healthiest city in the world and next to that, having big opportunities to grow on a personal and professional level. Being surrounded with great nature and sunny weather. To sum it up, working in an international environment with flat hierarchy.  So, are you ready for this exciting step in your life? Your responsibilities and impact as a Client Care Sales Representative will be: Providing support to customers by responding to inbound requests and document relevant case information Assisting users with pre-sales, general inquiries and technical support issues via phone/email/social media channels Providing product information to the customer (e.g. subscription, payment and technical requirements) Adapting the brand's voice and tone for interactions on both private (phone/email/chat) and public (social/forums/e-commerce reviews) channels Ensuring excellent customer satisfaction by responding in an appropriate and friendly manner Skills, qualifications and interest you need to succeed in this role: Dutch native (or Flemish) & English flue...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Valencia
    Salary:
    16500 - 21600
    Job Ref:
    3068
    Read More
  • Customer Service Representative - Danish Speaking

    Customer Service Representative - Danish Speaking Are you passionate about gadgets and music? Do you enjoy helping people get the best out of their listening experience and want to learn about the latest trends in audio technology? Do you have a high level of accuracy and strong communication skills? Are you fluent in Danish with advanced English skills? Then you are the person we are looking for! We are now looking for stars to join our team in supporting one of the world-leading voice interactive audio devices. You will receive full training to become a seasoned professional and will become part of our specialist support team.   What you’ll do: Provide outstanding technical assistance to our customers through live troubleshooting and problem isolation. Identify, analyze, and solve software and hardware issues. Work with music services and all operating systems (Mac, Android, Windows and iOS). Handling General product information contacts through both voice and e-mail Providing clear and excellent customer care to existing or new customers, ensuring high customer satisfaction through both voice and e-mail contact. Pro-actively take ownership of open issues Continuous learning a...

    Job Type:
    Permanent
    Location:
    Netherlands
    Salary:
    0 - 27000
    Job Ref:
    n43906
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  • Digital Marketing Customer Service Agent (Hebrew Speaker)

    You want to start your career in Digital Marketing? Do you like online advertising and new technologies? If you are motivated, creative and open-minded, we might have the perfect job for you! Start your career in digital marketing in an innovative and international company. Your responsibilities and impact as a Customer Service Agent will be: Provide optimal advice regarding different queries of the business clients Create a meaningful rapport with key decision makers in the marketing industry and serve as a consultant for their online advertising strategy Understand the business goals of your clients in order to match the required online advertisement solutions Provide strategic campaign support and advertiser training to educate your clients Achieve strong customer satisfaction with a focus on quality and results Skills, qualifications, and interests you need to succeed in this role: You have a mother tongue level in Hebrew + a good English level (at least B2) You have completed secondary school or already have a Bachelor-degree You already have experience in customer service or sales You are familiar with social media You are a strategic thinker You strive for excellence and ...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Lisbon
    Salary:
    €19,600 to €23,800
    Job Ref:
    1137
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  • Technical Support for Smart Home Devices (German Speaker)

    Are you interested in technology and know a few things about it? Do you want to be part of a multicultural team in a company which works alongside well-known brands? Do you want to work for an American multinational technology company which focuses mainly on Internet-related products and services?  Do you want to relocate to the beautiful capital of Portugal – Lisbon? Then this could be the perfect opportunity for you to have your experience of a lifetime!   Your responsibilities and impact as a Technical Suppor Agent will be: Provide support on customers by responding to inbound requests + document relevant case information Assist users with Pre-Sales, General Inquiries and technical support issues via phone/email/social media channels Adapt the brand's voice and tone for interactions on both private (phone/email/chat) and public (social/forums/ecommerce reviews) channels Ensure excellent customer satisfaction through responding in an appropriately and friendly manner You will work in a multicultural team environment alongside a diverse team What’s in it for you? CDI - 3 months of trial period Working hours: Monday to Sunday, rotating shifts 8 am to 5 pm A package in line with ...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Lisbon
    Salary:
    €12,360 to €16,800
    Job Ref:
    1725
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  • Traveler Advisor (German Speaker)

    Do you have passion for the travel and tourism industry? Do you like travelling when everything goes the way it should? You can have an impact on making travellers´ journeys a success! Your responsibilities and impact as a Customer Service Agent in the travel industry will be: Booking management (altering, cancelling or creating new reservations) via phone. email and chat Assisting clients via inbound calls in the after-sales process by answering inquiries regarding the reservations and attending potential requests Managing the reservations back-office (ticket issuing, modification and cancellation of reservations) Skills, qualifications and interests you need to succeed in this role: A native level of  German and a good level of English Enthusiasm about travelling and tourism industry Knowledge of the value and impact that a good customer experience can create Being an attentive listener, comfortable and skilful at communicating with people Being energetic, innovative and working proactively at a fast pace Excitement about intercultural communication and the expatriate lifestyle Living in or willing to relocate to Lisbon for an international career and life experience Having a ...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Lisbon
    Salary:
    €12,360 to €16,800
    Job Ref:
    4
    Read More
  • Danish-speaking Travel Agent to Malaga

    Danish-speaking Travel Consultant in Malaga! Are you motivated by providing good customer experiences and finding solutions? Do you have a massive interest in growing within the business travel industry? Then we have the perfect vacancy for you in Málaga. Our client's company Our clients belong to the top 500 business companies in the sectors of IT, telecommunications, e-commerce, automotive, and financial services. They are a multicultural company collaborating with employees from over 29 different nationalities. They offer a great work environment, modern offices, a dynamic and young approach, with true career opportunities. Your future position Due to the growth of our client's Services in Malaga, we are looking for multilingual, motivated individuals who have the drive to succeed in a fast-growing industry. Currently, we are looking for business travel agents - Danish. As a part of our team, you will receive ongoing improvement courses to boost your career in the travel industry. Furthermore, you will get a stable project, an attractive salary package and your working time will be shift-based. With this role, you'll be the first point of contact and it is your responsibility...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Málaga
    Salary:
    N/A
    Job Ref:
    malaga-travel
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  • Danish Speaking Customer Representative in Barcelona, Spain

    Are you dreaming of moving to Barcelona? We are currently looking for Customer Representative for our client in Barcelona! Main tasks Take incoming customer contacts (via telephone, email, chat other automated alerts) and solve users’ demands Log call details onto call management systems and provide response and resolution within SLA Maintain service and product knowledge and expertise associated with applications specific to individual customers Escalate potential service issues initially with Mentor To follow all the processes and procedures of the project Ensure contractual SLA is maintained Provide cover for other Agents in their absence, either within the same team or across teams Liaise with Supervisors/ Mentors on specific projects where requested To understand and comply with administrative duties including holiday, sickness and overtime To attend regular Team Meetings To work on additional tasks required by Supervisor or Mentor connected to keeping up the service performance, quality and customer satisfaction Requirements Fluent in Danish and English  Working knowledge of IT Platform, equipment, and applications: Windows/MS Office/ internet configuration is a plus Good ...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Barcelona
    Salary:
    N/A
    Job Ref:
    bcn123
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  • Airline Customer Service Representative (German Speaker)

    Are you passionate about the Travel & Tourism industry? Do you have a native level of German? Do you thrive on challenge and are excited by change? Are you interested in gaining a privileged view and know-how about one of the most distinguished airline companies in the world?  Don't miss out on this chance to boost your international career in the aviation world!  Your responsibilities and impact as an Airline Customer Service Representative will be: Supporting clients’ activities by offering world-class service to their customers while working on projects of top prestigious and worldwide brands by; Answering incoming queries from customers via email and chat Identifying issues and provide solutions Ensuring high level of customer satisfaction Recording data in the CRM system Providing ad-hoc support Being a team player and participate in the success of the team and project Skills, qualifications and interests you need to succeed in this role: A native level of German and a good level of English Having previous experience in GDS tools (ideally) Enthusiasm about travelling and tourism industry Knowledge of the value and impact that a good customer experience can create Being an a...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Lisbon
    Salary:
    N/A
    Job Ref:
    2011
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  • Polish Speaking Customer Service Agent In Sunny And Warm Athens, Greece (Relocation Included)

    Do you speak Polish and want to have international experience within customer service? Do you want to work for the worlds biggest search engine & streaming provider? Then we have a golden opportunity for you! Our multicultural client is searching for Polish speakers, that want to work within customer service. We are looking for driven and service-minded candidates that want to jumpstart their careers. With a modern office that is located in the central part of Athens, our client offers both work experience and cultural experience in the charming capital city! Athens is a city that is brimming with the interesting phenomenon. As one of the world's biggest tourist locations, Athens is filled with cultural experiences, no matter where you are! No matter if you want to enjoy new types of foods or wander around cultural areas such as Akropolis and Dionysuis’ theater. With a beach with crystal clear water and enormous sand areas? This is easily accessible for all. Sounds interesting?    About the role: Our client is an expert in cooperation between people, this gives them an edge over their competition in delivering great customer service at all areas. They are a strategic partner for...

    Job Type:
    Temporary Contract, Full-Time Position
    Location:
    Greece
    Salary:
    0 - 0
    Job Ref:
    plgr1
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  • Czech-speaking Customer Service Agent in sunny and warm Athens, Greece (Relocation included)

    Do you speak Czech and want to gain international experience within customer service and the IT industry? Then we have a golden opportunity for you! Our partner is the market leader in Customer Care Services. They were awarded as the “Best Multi-Lingual Contact Center in Europe, 2017” and as a “Great Place to Work, 2017” in Greece. With a modern office that is located in the central part of Athens, our client offers both work experience and cultural experience in the charming city of Athens! Their continuously growing international family consists of 6,300 dedicated employees that provide top quality first line customer service & technical support for leading companies in 36 languages. More than 91 nationalities make their working environment the most interesting multicultural one found in Greece. Join them and enjoy one of the sunniest Mediterranean countries. Greece is the place where you can find the whole world in a miniature. Join now our partner as a Czech Speaking Advisor! Discover yourself the beauty of the Greek nature! Taste their famous kitchen! The history of 3.000 years is harmonized with a modern and pleasant place to live and work!   You will be asked to: Interact...

    Job Type:
    Temporary Contract, Full-Time Position
    Location:
    Athens
    Salary:
    0 - 0
    Job Ref:
    czhtoAthens
    Read More

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