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  • Featured

    German Customer Service - Galway

    Have an interest in the gaming world? Want to help others with their virtual adventures? Now you can, we have an exciting opportunity for a growing customer service team here in Galway, Ireland for a well known and trusted brand. All you need is a near native level of German, good English and experience in the customer service sector. An interest in gaming would be a big plus for your application. Your Tasks: • As a part of the German customer service team you will be tasked with: • Delivering first class customer service to all those within the DACH market via phone/email/online chat. • You will be helping customer troubleshoot their issues and resolve them in a timely manner. • You will need to keep within company rules & regulations by uploading security and confidentiality rights for each customer. • Where needed, you will need to escalate issues to next level support and report it to the team lead. Our Client: How does working for a company that is the world’s leading interactive entertainment software provider sound? Our client is a company that allows their customers to enter new world and realms of men to take them to their next adventure from the comfort of their own ho...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    N/A
    Salary:
    24000
    Job Ref:
    JN -082017-2470
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  • Featured

    French Customer Service for Travel industry - Saarbrücken

    Know all about the inner workings of all things travel and holiday related? We are looking for near native French speakers interested in becoming the next travel advisor & customer care agent for a client of ours here in Saarbrücken (a city on the border of France and Germany). You will need 6 months - 1 year's customer care experience and ideally have experience in the travel industry. Shift work is involved and so is career progression. Keep reading for More Now. What will you do in this job? As part of the French Travel and Customer Care team you will help guide customers (via phone/email/chat) with all queries and issues when it comes to booking and confirming their travel plans abroad. There will be a number of resources open to you to help keep the customer experience and satisfaction at its highest level. You will be there to help and offer advice for the customers trip - giving them the ultimate experience while abroad. Who will you be working for? Work for one of Europe's biggest players in the travel industry - a company of ours that helps make holidays and travel easier with one online portal for customers to book tickets for travel and accommodation abroad in a few e...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Saarbrücken, Saarland
    Salary:
    €1600 - €1800 per month
    Job Ref:
    JN -062017-2429
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  • Dutch Customer Service Representative - North Dublin

    Dutch speakers interested in living and working in Dublin, Ireland. Our client is looking for target driven, and highly motivated Dutch speakers interested in Customer care. 6 months - 1-year customer service experience is needed but please keep in mind that our client is looking fo9r a good personality fit. Earning between €24000 -€25,000 basic per year along with monthly performance bonus feature, many other benefits and a good relocation package. What will you do in this job? As a customer service agent, you will be tasked with answering the phone and emails from Dutch-speaking customers who may have issues or questions about the service. You will need to keep yourself up to date on all of the company's services as you will be known as an expert who (when needed) can educate the customer on the best way forward. You will be working towards certain targets that revolve around customer satisfaction and talk time etc. and not forgetting you are asked for constant feedback in order to help all company processes better improve. Who will you be working for? Work for a company that operates worldwide - supporting millions of customers across the globe with a safe and secure way to p...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Dublin North,
    Salary:
    €24000 - €25000 per annum + Relocation Package
    Job Ref:
    JN -072018-2697
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  • French Customer Service in Sporting sector - Dublin

    French speakers interested in sporting goods and sports itself - we would love to talk. A major sporting brand is looking for French speakers to join their customer service excellence team here in Dublin. With a competitive salary, performance bonuses and great company benefits, this is a job abroad you certainly won't want to miss. Keep reading for more. What will you do in this job? As part of the Sporting Customer Service team here in Dublin means that you will be responsible for offering customer service via phone and email to customers about our client's wide range of products, log detailed information into the company database in order to help future service and training in new recruits and above all else provide the very best of service. Who will you be working for? Work for the world's #1 customer experience driven outsourcing giant here in their office in Dublin North. With a strong promise of career progression (80% internal promotions) and amazing employee benefits on offer, this is a company you will want to grow with. With over 30 office locations around the world and 120,000+ employees working in over 50 languages, they are currently looking for French speakers to ...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Dublin,
    Salary:
    €20000 - €20500 per annum
    Job Ref:
    JN -072018-2700
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  • B2B German Travel Consultant - Dublin North

    We're looking for German speakers experienced in the travel industry & looking for more routine in their schedules. Passionate about travel and have a minimum of 2 years' experience with certain GDS systems & B2B corporate travel. How does working in shifts and earning €27,000 gross per annum sound? Not forgetting great benefits; relocation package, life assurance, health plan and many more. You will have to apply to find out more. What will you do in this job? As part of the B2B Travel Consultants team you will be responsible for taking incoming calls and emails from all corporate clients - helping them with their business travel plans. Listening to them, their requirements and overall budget available. You will need to see the best packages you can that help you achieve targets while also keeping the customer in mind and being able to deliver on their needs (find the perfect balance). 70% of your time will involve helping business clients adjust their travel plans and bookings and 30% of the time taking new bookings and aiding in any troubleshooting issues. Who will you be working for? Work for the world's #1 customer experience driven outsourcing giant here in their office in...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Dublin North,
    Salary:
    €26000 - €27000 per annum + Relocation Package & great benefits
    Job Ref:
    JN -012018-2585
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  • Dutch Customer Service job - Belfast

    Job Summary: Calling all Dutch Speakers looking to live & work in Belfast - We have a new Customer Service Job ready & waiting. Have a minimum of 6 months experience in the Customer Service Sector? Ok with working in shifts? This could be the job for you - Look forward to earning up to £15,000 gross per annum with the opportunity of increasing after your first 6 months. For more information Keep reading & don't forget to apply and send us your CV in English. What will you do in this job? With this Dutch speaking customer service role, your main job falls under the processing of online orders of our clients products and services. Addressing customer queries and requests in a professional and timely manner. Create, update and manage customer information within the database. Who will you be working for? Our client nearly 15 years established now employing over 600 employees in the UK and Northern Ireland is a technology and services provider. With this particular client looking for a number language speakers they are currently looking for a Dutch speaker to fill the position of customer service representative. With quirky benefits offered such as a weekly snack and getting you birt...

    Job Type:
    N/A
    Location:
    Belfast
    Salary:
    £15000 gross per annum
    Job Ref:
    JN -092014-1449
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  • Dutch Customer Service Representative - Lisbon

    Work within the tourism sector! Here is a Dutch speaking Customer Service job for a fresh and vibrant Dutch speaker who also has a good level of English in Lisbon, Portugal. If you have some previous B2C customer service experience and a passion for Customer Satisfaction we want to talk to you. If working in a warmer climate is something you are looking for - Apply Today! What will you do in this job? For this Dutch customer service Job, you will be responsible for offering top notch customer and client support via both phone and email. In order to do this, you will need to keep yourself up to date with the companies latest offerings so that you can counsel and inform all customers of their services to really strive for an excellent customer service experience. When you can you should look for opportunities to cross and up-sell offerings in order to help revenue and hit team targets. Last but not least you will need to document all interactions with customers into the company CRM system so as to help in future situations and keep up to date on specific customers. Who will you be working for? Our client is an international outsourcing giant, one who employs a number of multinatio...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Lisbon
    Salary:
    11000 - 13000 gross per annum
    Job Ref:
    JN -082016-2119
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  • French & Italian Operations Account Coordinator

    French & Italian Operations Account Coordinator Up to £24K+Benefits Watford Permanent Full Time Our client, a , market leader Company within the printing and graphic communication industry is looking for an energetic Accounts Coordinator with Italian and French for managing the order entry to cash process and delivering outstanding customer service to key accounts. What you'll do To manage customer orders from order entry to billing To respond effectively to queries relating to customer orders, deliveries, complaints, invoices To manage deliveries in line with customer expectations, liaising with 3rd party warehouses and other supply chain contacts To liaise with credit & collections to ensure any outstanding customer deductions are resolved in a timely manner To be in regular contact with our Sales Account Managers and to understand the operational requirements of key customers (key contacts, delivery specifications, booking requirements, etc) To implement process improvements which will improve operational effectiveness and enhance profitability To ensure that customer account records are kept up to date for audit purposes Requirements Proven customer service or logistics expe...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Watford, Hertfordshire
    Salary:
    £23000.00 - £24000.00 per annum + benefits
    Job Ref:
    BBBH3830
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  • Dutch Customer Service - Berlin

    Berlin - Need we say More? Join the international team in Customer Service today for an experienced and well trusted company here in Germany - This is a great starting point for your career and a chance to see more of Europe all in one svelte swoop. So, if you are ok with shift work and Berlin is the place for you - Keep Reading and don't forget to apply. What will you do in this job? As part of the customer service team you would be responsible for taking incoming calls and emails from all Dutch customers, supporting them with any issues they may be having with possible bookings. You will be working closely with various other departments in order to provide the best customer service possible. Who will you be working for? Our client is an experienced and trusted global organisation with over 100-year experience in the rental game. Established in Germany - now expanding further globally they are looking for near native Dutch speakers to join the customer service team. Our client has amazing career opportunities in their Berlin office where the scale of growth is endless. Who are we looking for? You will need a near native level of Dutch and we would like you to have a good level ...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Berlin,
    Salary:
    €1800 - €1870 per month + Monthly bonus
    Job Ref:
    JN -062018-2680
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  • German Customer Service Representative - Berlin

    Speak German and looking for a new opportunity & growth for your career? Join the international team in Customer Service today for an experienced and well trusted company here in Germany - This is a great starting point for your career and a chance to see more of Europe all in one svelte swoop. So, if you are ok with shift work and Berlin is the place for you - Keep Reading and don't forget to apply. What will you do in this job? You will be responsible for responding in a timely manner to customers via phone/Email/online chat. You main aim should be to increase the overall customer satisfaction. By striving to leave every customer interaction with a positive experience. In doing so, our client hopes to drive up customer loyalty. Who will you be working for? Our client is an experienced and trusted global organisation with over 100-year experience in the rental game. Established in Germany - now expanding further globally they are looking for near native German speakers to join the customer service team. Our client has amazing career opportunities in their Berlin office where the scale of growth is endless. Who are we looking for? You will need a near native level of German and ...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Berlin,
    Salary:
    €1800 - €1870 per month + Monthly bonus
    Job Ref:
    JN -072018-2698
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  • Dutch B2B Customer Service Representative Cork

    Job Summary Calling all Dutch speakers who fancy working in Cork, Ireland. Careertrotter has a new B2B Dutch Customer Service job on offer where you can earn between €24000 -€28000 gross per year. Having a customer service background would be great but we would be willing to overlook that for someone who has an eye for detail and extremely quick problem solving skills. What will you do in this job? This isn't your usual every day Customer Service Job, with our client here based in Cork they are looking for someone who likes a challenge and looking for an opportunity to prove themselves, as you will be in charge of managing orders via phone, email and fax, entering orders in SAP. The managing of tier 1 disputes, identifying and quick resolving of said disputes. Dealing with both internal and external partners and contacts and much more, all the while delivering an excellent standard of customer service. Who will you be working for? Our client being nearly 140 years old, employs around 40,000 people in over 140 countries. While producing a wide range of products around pharmaceuticals we know that you have used or at least heard of this global giant. With them you get the chance t...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Cork, Cork
    Salary:
    €24000 - €28000 per annum + Many Benefits
    Job Ref:
    JN -052016-2025
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  • French Customer Relationship Manager - Gutersloh

    Speak French? Have you been working in Customer Service for a while now but need to go the next step up? How about join the team in Gutersloh? We are looking for the next Multilingual Customer Relationship Manager to join our client in Germany - They are working with a pharma supplier who is looking to grow its very own client base. Keep reading for more - Learn more about your future job & earning €29,580 gross per annum. What will you do in this job? As part of the B2B Customer Relationship team it will be your job to work closely with clients over the phone, helping them with any queries or issues they may have about their orders and payments. You will be working closely with logistics too as clients may also have questions about the delivery of their medical goods. You will get the chance to help a number of account managers prepare offerings for their clients abroad. Who will you be working for? Our client is an international outsourcing giant, one who employs a number of multinationals in Germany and in many other countries in the European Union. They are currently working with a client who is a big player in the pharma goods sector - where they would supply pharmaceutical...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Gütersloh
    Salary:
    24000 - 30000
    Job Ref:
    JN -112016-2222
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  • Insurance Customer Service Agent (French)

    +++ Candidates already settled in Barcelona with NIE+++ Are you quality oriented and can establish professional contacts with customers? Our client is a service provider specialized in Claims Management for the Insurance Industry. The Job. In this role, you are the main point of contact for customers: – Handle incoming calls and understand customer's inquires and situation – Provide customer with necessary information and advise them on the right solutions – Organise the modalities of intervention with third parties involved – Process Claims in accordance to the company standard and policies and always ensure that a high level of customer service is provided – Prioritize claims according to level of urgency – Keep your knowledge of service levels and company information up to date – Ensure compliance with quality standard and KPI's – Directly report to the Team Leader Your Profile. – You have a native level of French. Fluency in English or Spanish is a plus. – You have minimum 1 year of experience in Customer Service in a Call Centre, preferably in After Sales, Quality or Complaints management – You are already settled in Barcelona, and hold the NIE – You have excellent communic...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Barcelona
    Salary:
    16000 - 19000
    Job Ref:
    IIIcc01
    Read More
  • Administrative Specialist (Dutch) part-time

    Are you an organized and reliable person? Do you speak Flemish or Dutch on a professional level? And you would like to find a part-time position? The Company. Our client is a Belgian BPO company with an office in Barcelona. For their partner, an e-payment company, they are currently recruiting a Flemish or Dutch speaking Credit Card Support Agent. The Job. After 1 week of training you will ensure customer support to credit card holders on the Belgian market. The main tasks include: – Support and advise Belgian credit card holders with problems with their card – Respond to incoming requests for assistance via telephone, email or live chat – Pay high attention to details and handle carefully with sensitive date of customers – Ensure high level of customer satisfaction and record information The Profile. The candidate should have experience in customer support on the phone. He should speak and write Dutch or Flemish perfectly and has already to be settled in Barcelona. – You are a native Flemish or Dutch speaker and have and good command of English – You have good communication skills – You are a team player and are open-minded – You are enthusiast and motivated – You are reliable ...

    Job Type:
    Permanent Contract, Part-Time Position
    Location:
    Barcelona
    Salary:
    9000 - 17000
    Job Ref:
    NNNnhhhHHH021
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  • Administrative Specialist (Dutch)

    Are you an organized and reliable person? Do you speak Flemish or Dutch on a professional level? And you would like to find a part-time position? The Company. Our client is a Belgian BPO company with an office in Barcelona. For their partner, an e-payment company, they are currently recruiting a Flemish or Dutch speaking Credit Card Support Agent. The Job. After 1 week of training you will ensure customer support to credit card holders on the Belgian market. The main tasks include: - Support and advise Belgian credit card holders with problems with their card - Respond to incoming requests for assistance via telephone, email or live chat - Pay high attention to details and handle carefully with sensitive date of customers - Ensure high level of customer satisfaction and record information The Profile. The candidate should have experience in customer support on the phone. He should speak and write Dutch or Flemish perfectly and has already to be settled in Barcelona. - You are a native Flemish or Dutch speaker and have and good command of English - You have good communication skills - You are a team player and are open-minded - You are enthusiast and motivated - You are reliable ...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Barcelona
    Salary:
    15000 - 18000
    Job Ref:
    NNnnhhhHH02
    Read More
  • Airbnb Customer Service Agent (French)

    Are you passionate by the Travel, Hospitality and Tourism industry? Are you quality and service oriented and always ready to help people? The Company. This award-winning international outsourcing company is working with Top Worldwide Brands. By putting customer care on the first place, they make the difference in the market. As a constantly growing company, they are actively looking for motivated candidates to join their international and multicultural team in Barcelona. Their Client, Airbnb, an e-commerce leader of direct accommodation rental, is looking for French speakers with strong team spirit to reinforce their constantly growing Support Team! The Job. In this role, you will be responsible to answer client questions, doubts and complaints via phone and email. – Provide professional and friendly client support via phone and email – Responding to enquiries and handling different problems – Ensure quality and professional service – Ensure high level of customer satisfaction – Follow-up of customer information – Having a full understanding of Airbnb processes – Record all information in the internal system The Profile. – You are a native French speaker and have an excellent le...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Barcelona
    Salary:
    16000 - 18000
    Job Ref:
    CAFFfFF02
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  • Customer Service Specialist (French & another language)

    French & Another European Language Customer Service Specialist Sunbury-on-Thames Permanent Full Time £21K + bonus + benefits + travel allowance Our client, an international company, is seeking to appoint a French AND another European Language (e.g. German, Polish, Italian, Spanish) Customer Service Specialist. The successful candidate will be responsible for calls, chat, and email queries in a professional, friendly, and efficient manner. Key Tasks To receive incoming calls from customers; managing chats, social media comments and emails. Provide first level technical support and if required escalate to Technical Support when applicable Identify sales opportunities from inbound calls and pass to sales team. Update and ensure the internal database is accurate. To perform other work related duties as assigned. Key skills Fluent in French AND another European Language (German, Italian, Polish, Spanish) is a Must The candidate should be customer focused, have excellent communication and organisational skills. Ideally 1 year experience of dealing with customers on the phone and via email in an administrative/office-based role The candidate should have the ability to co-ordinate and r...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Sunbury-On-Thames, Middlesex
    Salary:
    Up to £21000.00 per annum + Bonus + Benefits + travel allowance
    Job Ref:
    BBBH3845
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  • Inbound Sales Agent (German)

    Do you thrive on challenge and are excited by change? And you are interested in an inbound sales position with upselling and cross-selling? The Company. This award-winning international outsourcing company is working with Top Worldwide Brands. By putting customer care on the first place, they make the difference in the market. As a constantly growing company, they are actively looking for motivated candidates to join their international and multicultural team in Barcelona. For their client Dyson, a British technology company that designs and manufactures vacuum cleaners, hand dryers, bladeless fans, and heaters, they are looking for outgoing and pro-active German speaking candidates to join their new international Support Team. Take part of a new exciting project in the center of Barcelona! The Job. In this job you have the responsibility to handle customer telephone calls and inquiries via mail and do cross-selling and upselling – Complete registrations of new product purchases – If you see opportunities, you should do cross-selling and up-selling of the products – If necessary, arrange repairs/ order parts trough customer service systems – Communicate company policy regarding ...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Barcelona
    Salary:
    18000 - 23000
    Job Ref:
    CCDDDGG03
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  • Tourism Customer Service (German)

    Are you passionate by the Travel, Hospitality and Tourism industry? Are you quality and service oriented and always ready to help people? The Company. This award-winning international outsourcing company is working with Top Worldwide Brands. By putting customer care on the first place, they make the difference in the market. As a constantly growing company, they are actively looking for motivated candidates to join their international and multicultural team in Barcelona. Their Client, Airbnb, an e-commerce leader of direct accommodation rental, is looking for German speakers with strong team spirit to reinforce their constantly growing Support Team! The Job. In this role, you will be responsible to answer client questions, doubts and complaints via phone and email. – Provide professional and friendly client support via phone and email – Responding to enquiries and handling different problems – Ensure quality and professional service – Ensure high level of customer satisfaction – Follow-up of customer information – Having a full understanding of Airbnb processes – Record all information in the internal system The Profile. – You are a native German speaker and have an excellent le...

    Job Type:
    N/A
    Location:
    Barcelona
    Salary:
    16000 - 19000
    Job Ref:
    CAGGGGG03
    Read More
  • Airbnb Customer Service Agent (French)

    Are you passionate by the Travel, Hospitality and Tourism industry? Are you quality and service oriented and always ready to help people? The Company. This award-winning international outsourcing company is working with Top Worldwide Brands. By putting customer care on the first place, they make the difference in the market. As a constantly growing company, they are actively looking for motivated candidates to join their international and multicultural team in Barcelona. Their Client, Airbnb, an e-commerce leader of direct accommodation rental, is looking for French speakers with strong team spirit to reinforce their constantly growing Support Team! The Job. In this role, you will be responsible to answer client questions, doubts and complaints via phone and email. – Provide professional and friendly client support via phone and email – Responding to enquiries and handling different problems – Ensure quality and professional service – Ensure high level of customer satisfaction – Follow-up of customer information – Having a full understanding of Airbnb processes – Record all information in the internal system The Profile. – You are a native French speaker and have an excellent le...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Barcelona
    Salary:
    16000 - 19000
    Job Ref:
    CAFsaaffd02
    Read More

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