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    League of Legends Player Support Specialist with Greek and English

    #FEEL GOOD WITH US! TELUS International Europe is a multilingual contact center, BPO (business process outsourcing) and ITO (information technology outsourcing) provider, delivering high-quality services since 2004. The company has more than 5,500 team members across nine delivery centers: Sofia and Plovdiv (Bulgaria); Bucharest and Craiova (Romania); Cork and Dublin (Ireland), as well as offices in Manchester and Cannock (England). TELUS International Europe offers contact center solutions, ITO and innovative customer service support for global customers in over 35 languages. Your responsibilities: Help out our players with any issues they might have via tickets & chat Make case by case player focused decisions in order to provide the best player experience we can Identify trending issues and bugs submitted by players and communicate them to the appropriate teams Collaborate with a passionate team of gamers in order to give our support a player to player feel Our requirements: Passionate about gaming. You have played at least a few games recently and can relate to their concept, the community and the mindset of a gamer. Have excellent Greek language skills with a good understan...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Sofia
    Salary:
    0 - 0
    Job Ref:
    LLPSS_GRE
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  • Finnish Customer Service for Visual Content Provider - Dublin

    Finnish Customer Service for Visual Content Provider - Dublin We are looking for hungry and eager near native Finnish speaker here in Dublin for this fast paced media world. Live & work in Dublin for one of the biggest and most trusted visual content providers. Join the customer service team and grow from within! Look forward to earning between €28,000 - €34,000 gross per annum (depending on experience). Graduates are welcome to apply (experience is a plus). Your Tasks: Take incoming calls, emails and online chats from clients with issues/queries/complaints. Create and manage client relationship management tickets within the company CRM system. Upsell relevant products and services to clients that are relevant to them after gathering information on their needs. Encourage clients, where necessary to self serve. Take care of the processing, coding, tracking and management of invoices. Responsible for the handling of customer requests with regards to password resets, downloading issues and technical faults should they arise. Our Client: Work for an American International Organisation visual content provider service near 200 countries with their creative and trusted content for the ...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Dublin
    Salary:
    €28k - 34k per year
    Job Ref:
    35212
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  • Swedish Customer Service for Visual Content Provider - London

    Swedish Customer Service for Visual Content Provider - London We are looking for hungry and eager near native Swedish speaker here in London for this fast-paced media world. Live & work in London for one of the biggest and most trusted visual content providers. Join the customer service team and grow from within! Look forward to earning between £28,000 - £34,000 gross per annum (depending on experience). Graduates are welcome to apply (experience is a plus). Your Tasks: Take incoming calls, emails and online chats from clients with issues/queries/complaints. Create and manage client relationship management tickets within the company CRM system. Upsell relevant products and services to clients that are relevant to them after gathering information on their needs. Encourage clients, where necessary to self serve. Take care of the processing, coding, tracking and management of invoices. Responsible for the handling of customer requests with regards to password resets, downloading issues and technical faults should they arise. Our Client: Work for an American International Organisation visual content provider service near 200 countries with their creative and trusted content for the ...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    London
    Salary:
    £28k - 34k per year
    Job Ref:
    35198
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  • German Client Care Specialist - Relocation Covered

    Haben Sie Deutsch als Muttersprache oder sehr gute Deutschkenntnisse? Wollen Sie die Erfahrung machen, in einem sonnigen Land zu arbeiten? On behalf of our client we are looking for an enthusiastic & communicative Client Care Specialist to join a dynamic team & represent one of the biggest multinational companies worldwide! Are your ready for your next adventure? If yes, we’d love to hear from you! What you will need to do: Act as the first point of contact for all the German-speaking customers Responding promptly to customer inquiries Processing orders, forms, applications & requests Communicating & coordinating with colleagues as necessary Identifying and assessing customers’ needs to achieve satisfaction Requirements : Near-Native German Speaker B2-level English skills Strong phone contact handling skills and active listening Ability to multi-task, prioritize, and manage time effectively Problem solving mindset Benefits : Excellent salary (14 salaries per year), around 1.200-1.400 Euros gross Extra productivity bonuses First-class ongoing training and development Career development opportunities Relocation package in case you reside outside of Greece You will join a multinati...

    Job Type:
    Temporary Contract, Full-Time Position
    Location:
    Athens
    Salary:
    14000 - 17000
    Job Ref:
    REF-1235
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  • Customer Service for Medical Device (German)

    The Company. You are interested in medicine? You would like to help people with a disease? Work for a medical device company, that wants to make the life of people with diabetes easier. Are you looking for a new experience to grow personally and professionally? – Be part of an international team in the amazing Lisbon! The Job. Take care of inqueries from the customers all about the Omnipod-Product, an Insulin Management System. From responding inbound calls, being responsible of orders, coordination of product shipment to customers, providing support and direction to customers, resolve their issues in a timely and empathetic manner and encouraging customers compliance with product utilization. The Profile. The company is recruiting on soft skills, regardless of your field of studies – they will train you in each aspect of the job. Are you customer service oriented, have good communication skills, pro-active and a team player? Then they might have an opportunity for you to join them! – You are a fluent German speaker and have a good level of English – You are energetic and innovative – You are a fast thinker and work proactively – Motivation and teamwork are some of your soft ski...

    Job Type:
    N/A
    Location:
    Lisbon
    Salary:
    N/A
    Job Ref:
    PLTG28
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  • Customer Service for Medical Device (Italian)

    The Company. You are interested in medicine? You would like to help people with a disease? Work for a medical device company, that wants to make the life of people with diabetes easier. Are you looking for a new experience to grow personally and professionally? Be part of an international team in the amazing Lisbon! The Job. • Respond to inboundcalls and customer inquiries regardingInsulet products; • Answering phone inquiries and providing support and direction to customers and resolving customer service issues in a timely and empathetic manner; • Request and collect updated documentation required by the customer’s payer, complete order entry and coordination of product shipment to customers. The Profile. The company is recruiting on soft skills, regardless of your field of studies – they will train you in each aspect of the job. Are you customer service oriented, have good communication skills, pro-active and a team player? Then they might have an opportunity for you to join them! – You are a native Italian native speaker, with fluent English (C1) – You are energetic and innovative – You are a fast thinker and work proactively – Motivation and teamwork are some of your soft sk...

    Job Type:
    N/A
    Location:
    Lisbon
    Salary:
    N/A
    Job Ref:
    PLTI13
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  • Content Moderator (Finnish)

    The Company. Do you enjoy watching content like short lip-sync, comedy or talent videos? Maybe already created some by yourself? Are you always aware of the newest trends on the internet? Do you want to work abroad in a Team of over 80 different nationalities? We might have the right opportunity for you in Lisbon! The Job. Part of your daily activities will be: • Reviewing content (videos, image, text, and audio) in accordance with policies • Responding to customer inquiries regarding Trust & Safety actions, such as abuse reports and enforcement appeals • Ensuring user and brand safety • Able to provide services on a 24/7 shift rotation Disclaimer: please note that these tasks involve extensive exposure to sensitive content, including but not limited to vulgar content, violence, pornography and fake news. The Profile. The company is recruiting on soft skills, regardless of your field of studies – they will train you on every aspect of the job. Are you customer service oriented, have good communication skills, pro-active and team-player? Then they might have an opportunity for you to join them! – You have a fluent level of Finnish and a good level on English – You are looking for...

    Job Type:
    N/A
    Location:
    Lisbon
    Salary:
    18000 - 22000
    Job Ref:
    PLTF05
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  • Tech Enthusiast Customer Advisor (German)

    The Company. Would you like to be part of a growing, dynamic and innovative start-up in Barcelona? Our client is a fast-paced growing company located in over 30 countries where they’ve been implementing innovative charging solutions for plug-in electric and hybrid cars. The Job. In this role, you will: – Be part of the contact center's frontend and assist customers via phone and emails – Take care of the after sales and manage repairs, maintenance, etc – Escalate issues to the L2 technical support or sales team – Test hardware/software products to be launched on the market – Attract new customers – Participate in training the new recruits The Profile. For this role, the Company is looking for an eco-friendly candidate who is a fast-learner, professional and friendly. Please apply if: – You are a native German speaker with an excellent level of English – You love new technologies – You are highly reliable, adaptable, and you have strong problem-solving skills The Offer. – Full-time job, 40 hours per week – Schedule: Monday to Friday, rotating between 8 am and 8 pm – Salary: 20.000€ gross per year then guaranteed raise after 6 months – Private medical & dental insurance after six ...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Barcelona
    Salary:
    20000 - 21000
    Job Ref:
    TSG01
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  • Dutch Customer Service for Visual Content Provider - Dublin

    Dutch Customer Service for Visual Content Provider - Dublin We are looking for hungry and eager near native Dutch speaker here in Dublin for this fast paced media world. Live & work in Dublin for one of the biggest and most trusted visual content providers. Join the customer service team and grow from within! Look forward to earning between €28,000 - €34,000 gross per annum (depending on experience). Graduates are welcome to apply (experience is a plus). Your Tasks: Take incoming calls, emails and online chats from clients with issues/queries/complaints. Create and manage client relationship management tickets within the company CRM system. Upsell relevant products and services to clients that are relevant to them after gathering information on their needs. Encourage clients, where necessary to self serve. Take care of the processing, coding, tracking and management of invoices. Responsible for the handling of customer requests with regards to password resets, downloading issues and technical faults should they arise. Our Client: Work for an American International Organisation visual content provider service near 200 countries with their creative and trusted content for the last...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Dublin
    Salary:
    €28k - 34k per year
    Job Ref:
    35176
    Read More
  • German Customer Service for Visual Content Provider - London

    German Customer Service for Visual Content Provider - London We are looking for hungry and eager near native German speaker here in London for this fast-paced media world. Live & work in London for one of the biggest and most trusted visual content providers. Join the customer service team and grow from within! Look forward to earning between £28,000 - £34,000 gross per annum (depending on experience). Your Tasks: Take incoming calls, emails and online chats from clients with issues/queries/complaints. Create and manage client relationship management tickets within the company CRM system. Upsell relevant products and services to clients that are relevant to them after gathering information on their needs. Encourage clients, where necessary to self serve. Take care of the processing, coding, tracking and management of invoices. Responsible for the handling of customer requests with regards to password resets, downloading issues and technical faults should they arise. Our Client: Work for an American International Organisation visual content provider service near 200 countries with their creative and trusted content for the last 25 years. With office locations across the globe lik...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    London
    Salary:
    £28k - 34k per year
    Job Ref:
    35177
    Read More
  • French Customer Service for Visual Content Provider - London

    French Customer Service for Visual Content Provider - London We are looking for hungry and eager near native French speaker here in London for this fast-paced media world. Live & work in London for one of the biggest and most trusted visual content providers. Join the customer service team and grow from within! Look forward to earning between £28,000 - £34,000 gross per annum (depending on experience). Graduates are welcome to apply (experience is a plus). Your Tasks: Take incoming calls, emails and online chats from clients with issues/queries/complaints. Create and manage client relationship management tickets within the company CRM system. Upsell relevant products and services to clients that are relevant to them after gathering information on their needs. Encourage clients, where necessary to self serve. Take care of the processing, coding, tracking and management of invoices. Responsible for the handling of customer requests with regards to password resets, downloading issues and technical faults should they arise. Our Client: Work for an American International Organisation visual content provider service near 200 countries with their creative and trusted content for the la...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    London
    Salary:
    £28k - 34k per year
    Job Ref:
    35182
    Read More
  • French Customer Service for Visual Content Provider - Dublin

    French Customer Service for Visual Content Provider - Dublin We are looking for hungry and eager near native French speaker here in Dublin for this fast paced media world. Live & work in Dublin for one of the biggest and most trusted visual content providers. Join the customer service team and grow from within! Look forward to earning between €28,000 - €34,000 gross per annum (depending on experience). Your Tasks: Take incoming calls, emails and online chats from clients with issues/queries/complaints. Create and manage client relationship management tickets within the company CRM system. Upsell relevant products and services to clients that are relevant to them after gathering information on their needs. Encourage clients, where necessary to self serve. Take care of the processing, coding, tracking and management of invoices. Responsible for the handling of customer requests with regards to password resets, downloading issues and technical faults should they arise. Our Client: Work for an American International Organisation visual content provider service near 200 countries with their creative and trusted content for the last 25 years. With office locations across the globe lik...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Dublin
    Salary:
    €28k - 34k per year
    Job Ref:
    35187
    Read More
  • Logistics Customer Adviser (Danish)

    The Company. Are you ready for a new life and work experience? Are you looking for a strong company to develop new skills? Are you looking for a People Company with a dynamic and multicultural environment? This is what you will find here! Our client is recognized as the Best Sales and Customer Service Solutions provider in the world and they are looking for motivated candidates to join their international team, including 65 nationalities. The Job. In this position, you would be a Customer Service Representative for one of the worldwide largest package delivery companies which provide specialized transportation. Every day, they manage the flow of goods, funds, and information in more than 200 countries and territories worldwide. You will support our client by helping them over the telephone and via email, with any queries they may have about products or services and also dealing with complaints. It is about providing the best customer experience possible for customers. The Profile. The company is recruiting on soft skills, regardless of your field of studies – they will train you on every aspect of the job. Are you customer service oriented, have good communication skills, pro-ac...

    Job Type:
    N/A
    Location:
    Lisbon
    Salary:
    N/A
    Job Ref:
    PLTDK3
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  • French Speaking Customer Service Coordinator - Cork

    French Speaking Customer Service Coordinator - Cork French speaking Customer Service Coordinator for fast growing & exciting brand within the tourism sector here in Cork, Ireland. Your enthusiasm & customer focused attitude along with a near native level of French & 1-2 years customer service experience is needed. Interested in living & working in Cork, Ireland and earning €23,500 gross per annum. Your Tasks: You will be a point of contact for both customers and investors - focussing on provision of excellent service & building of strong relationships. Monitor & manage new customers on a day-to-day basis on company platforms. Track online ads on various booking platforms, optimise booking schedules etc. Actively discuss the process and come forward with an ideas on how to improve Offer day-to-day support of all initiatives occurring within your region. Communicate regularly with various regional customer service coordinators. Report on basic data analysis to help with growing your specific region strategically. Our Client: Work for an International Irish Outsourcing company that makes some serious headway. Reaching for the stars is the only way they know how to grow, and they wa...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Cork
    Salary:
    €23.5k - 24.5k per year
    Job Ref:
    35203
    Read More
  • Streaming Customer Service Agent (French)

    Which is your favourite character: iconic Mickey Mouse, Winnie the Pooh, Princess Jasmine or Pocahontas? The Company. Being one of Europe´s leading global outsourcing company with over 60 different locations worldwide, our Client stands for diversity and quality. Working for many of the 500 Fortunes Companies in the world, they are constantly looking for thriving candidates in Barcelona who want to be part of a multicultural environment and develop their skills further. For a worldwide entertainment brand that will definitely remind your childhood, they are currently looking for international candidates to join their team and make this new exciting project happen! Do you speak French and are you looking for a job in Barcelona? Keep reading! The Job. You will be promoting a new world and become an ambassador for the world's leading brand of entertainment with millions of enthusiasts and innovative projects and ideas. – Provide professional customer service solutions over the phone, live chat and emails – Answer and solve viewers' inquiries and issues about account management, billing, etc. – Provide account and application support to viewers, specifically with regards to software...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Barcelona
    Salary:
    17000 - 19000
    Job Ref:
    SDB09
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  • Netflix Streaming Expert (German)

    The Company. Riverdale, Orange is the new Black, Stranger Things, 13 Reasons why. Are you common with the stories or have you even binge watched these series? Netflix and Chill is a familiar phrase for you? Do you want to work with a company which is currently shaping the future of our global entertainment? Then you should apply to this great experience in Lisbon! You would work in a fast-paced and high performing work environment with super colleagues. The Job. You can´t stream your favourite show on Netflix? The movie you started yesterday disappeared? Do you want to know when the next season of one of your series will start? From now on you will help Customers with these problems about our site and services. You will provide exceptional customer service. Help Clients with issues including their personal accounts, internet surfing, and billing. You will deliver calm and smart decisions in high-pressure situations while paying attention to detail. The Profile. The company is recruiting on soft skills, regardless of your field of studies – they will train you in each aspect of the job. Are you customer service oriented, have good communication skills, pro-active and a team playe...

    Job Type:
    N/A
    Location:
    Lisbon
    Salary:
    N/A
    Job Ref:
    PLT5G
    Read More
  • Logistics Customer Adviser (Swedish)

    The Company. Are you ready for a new life and work experience? Are you looking for a strong company to develop new skills? Are you looking for a People Company with a dynamic and multicultural environment? This is what you will find here! Our client is recognized as the Best Sales and Customer Service Solutions provider in the world and they are looking for motivated candidates to join their international team, including 65 nationalities. The Job. In this position, you would be a Customer Service Representative for one of the worldwide largest package delivery companies which provide specialized transportation. Every day, they manage the flow of goods, funds, and information in more than 200 countries and territories worldwide. You will support our client by helping them over the telephone and via email, with any queries they may have about products or services and also dealing with complaints. It is about providing the best customer experience possible for customers. The Profile. The company is recruiting on soft skills, regardless of your field of studies – they will train you on every aspect of the job. Are you customer service oriented, have good communication skills, pro-ac...

    Job Type:
    N/A
    Location:
    Lisbon
    Salary:
    N/A
    Job Ref:
    PLTS2
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  • Dutch Service Desk Analyst - Frankfurt

    Dutch Service Desk Analyst - Frankfurt Dutch Service Desk Analyst wanted here in Frankfurt, Germany. Have excellent communication skills (written & verbal) in Dutch & English, 2 years customer service experience in a technical environment & genuinely interested living and working in Frankfurt for €34,000 - €42,000 gross per annum along with a 10% yearly bonus. Talk to us today! Your Tasks: You will be the first point of contact for clients and suppliers via email and phone and live chat. Provide support with requests, inquiries, troubleshooting etc You will be responsible for maintaining the customer database, order & delivery management and processing complaints. Throughout each process, you will work towards delivering the best service possible in order to maintain great relationships. Our Client: Work for a leading player in the data related solutions sector – Helping companies that vary in size – our client is currently based in several locations around Germany and looking to grow the team here in Frankfurt. Main Requirements: You will need the following skills in order to qualify for this job: Near native Dutch Good level of English Excellent communication skills (written &...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Frankfurt
    Salary:
    €34k - 42k per year + 10% yearly bonus
    Job Ref:
    35201
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  • German Customer Service Rep for Software Design Company - Dublin

    German Customer Service Rep for Software Design Company - Dublin Have a strong eye for detail? Have a near native level of German & 2+ years customer service/troubleshooting experience? If so, we would love to talk about this new role here in Dublin with a leading client of ours in the architectural/design sector. Your Tasks: Input orders into the system, ensuring that all orders are in compliance with pricing and discount policies. Support customers where needed - phone, email etc. Build customer relationships in-person or voa phone Educate customers on the resources available and promote self-service tools. Generate and analyze regular reports for management and sales team in order to document best practices and workflow. Our Client: Work for an international leader in the architectural/design industry here in Dublin. At the forefront of their sector in software, our client is only going from strength to strength. Thanks to this successful growth, we can happily announce the opening of German Customer Service roles in their Dublin office. Main Requirements: You will need the following to qualify for this job: Near native level of German Good level of English Excellent communic...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Dublin
    Salary:
    €30k - 35k per year
    Job Ref:
    35166
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  • Travel App Customer Adviser (German)

    Are you passionate by the Travel & Tourism industry? Do you have a native level of German? Do you have good customer service skills and do you want to start and develop your career in an international and multicultural company? Check this out! The Company. Started up by 2 French entrepreneurs in the year 2000, the Company has become an international Customer Experience Specialist, with a global presence and counting more than 50.000 employees. In their international hub in Lisbon, they are taking care of the customer service experiences on behalf of some of the world’s most progressive brands, mainly from the Travel and Tourism Industry. The Job. You will be working for a booming Travel & Tourism App! In this role, you are responsible to: – Offer information, solutions and to advise customers regarding the company’s services, over the phone, emails and chat – Contribute to a positive customer experience through a responsible treatment of each contact – Achieve the performance targets defined by the project – Ensure and participate in the success of the department – Guarantee clients satisfaction and high level of quality The Profile. – You have a native level of German and good ...

    Job Type:
    N/A
    Location:
    Lisbon
    Salary:
    N/A
    Job Ref:
    WC06S
    Read More

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