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  • Featured

    Callcenter (Contact Center Agent) Abroad (Dutch speaking )

    Dreaming to go abroad? Go working as a Callcenter employee in Sofia while you are speaking Dutch! Euroccor: Euroccor JSC, established in 2005 and partner of Mifratel, the second largest contact centre group in the Benelux, is a Business Process Outsourcer (BPO) operating from Sofia, and working for European customers. Our success is based on investing in long-term relationships with our clients and striving to provide excellent customer experience. THE JOB: Going above and beyond to exceed customer expectations, you will focus on genuine conversation and building a relationship with the customers. Servicing a relationship opposed to a transaction and taking the extra mile, in order to Create Raving Fans. Specialized in customer care, you will respond to all types of customer enquiries and complaint handling through e-mail, phone and social media building a good relationship with the customer. Together with our client we are driven by a collaborative culture where we challenge each other to find new ways to be better, faster and smarter at what we do. We attach great importance to excellent training and support. As our colleague you occupy a crucial position within our company! Y...

    Job Type:
    Temporary Contract, Full-Time Position
    Location:
    Sofia
    Salary:
    0 - 0
    Job Ref:
    Euroccor1382018
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  • Featured

    Dutch Customer Service Representative (part-time) - Limerick

    Overview of Role The viagogo group – the world’s largest source of live event tickets – is growing quickly and is looking to hire ambitious and talented people to join our global operations team. This is an exciting opportunity to join a fast-paced energetic company which is the main global hub for Customer Service worldwide. The viagogo group is a global business with local language websites in over 150 countries. You will be joining a technology company which constantly looks at process improvement and to build, shape and deliver excellent customer service through constantly reinventing and innovating the service that we provide. You will have the chance to work in a multi-national environment with colleagues from over 20 countries. The Customer Service Representativerole offers a unique opportunity to take on customer-facing responsibilities that directly impact our success. The role will involve providing first class service to our customers and assisting with key operational tasks. This is a fantastic opportunity to work and learn about live events globally e.g. sports, concerts and theatre. There are plenty of opportunities for progression through the company - we are more...

    Job Type:
    Permanent Contract, Part-Time Position
    Location:
    Limerick
    Salary:
    20000-30000
    Job Ref:
    NL P-T
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  • German Customer Service Rep - Lisbon

    We’re looking for near native German speakers with 6-12 months experience in customer service. If working in a warmer climate is something you have been looking for that Lisbon, Portugal with our international client is the place to be. Your Tasks: Take incoming calls and emails Dealing with and resolving queries and issues customers may be having. Advice customers on the best products/services to purchase in order to create the best customer experience possible, Help customers carry out online reservations and purchases online. Provide feedback where necessary on actions to be taken to improve team productivity and performance. Our Client: Work for an international giant here in Lisbon – An organisation that helps some of the biggest and most respected brands with their customers – offering customer service, technical support and analytical centres around the globe. Main Requirements: You will need the following to qualify for this Job: Near native German Good English Excellent communication skills (written & verbal) 6-12 months Customer Service experience OK with working in Shift Good time management Good computer skills. Where is the job located? Lisbon, Portugal – work on th...

    Job Type:
    N/A
    Location:
    Lisbon
    Salary:
    Apply within
    Job Ref:
    JN -082018-2743
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  • French Customer Service Agent - lisbon

    We’re looking for near native French speakers with 6-12 months experience in customer service. If working in a warmer climate is something you have been looking for that Lisbon, Portugal with our international client is the place to be. Your Tasks: Take incoming calls and emails Dealing with and resolving queries and issues customers may be having. Advice customers on the best products/services to purchase in order to create the best customer experience possible, Help customers carry out online reservations and purchases online. Provide feedback where necessary on actions to be taken to improve team productivity and performance. Our Client: Work for an international giant here in Lisbon – An organisation that helps some of the biggest and most respected brands with their customers – offering customer service, technical support and analytical centres around the globe. Main Requirements: You will need the following to qualify for this Job: Near native French Good English Excellent communication skills (written & verbal) 6-12 months customer service experience OK with working in Shift Good time management Good computer skills. Where is the job located? Lisbon, Portugal – work on th...

    Job Type:
    Permanent
    Location:
    Lisbon
    Salary:
    Apply within
    Job Ref:
    JN -082018-2741
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  • Italian Speaking Customer Service Representative - Heinsburg

    As the Summer heats up - wouldn't you like to help others cool down? Speak near native Italian & want to work in Customer Service? We are looking for near native Italian speakers with a fluent level of German to join the Customer Service team here in Heinsburg, a city in Germany that nears the border of the Netherlands. This is a customer service job that can offer you more than simply answering the phones. You will get the opportunity to up-sell and cross-sell our clients products as well as translate from German to Italian for you and your customers. What will you do in this job? For this Customer service job, you will be responsible for the following tasks: Answer incoming calls and emails with clients and customer queries and issues. There a small twist with this job as you will get the chance to up and cross sell products to those that ring in. Don't worry, there isn't any sales targets. The reason we are looking for you to speak a fluent level of German is because you will need to translate from German to Italian in order to help customers and yourself in your day-to-day tasks. Who will you be working for? You will get the chance to work for an international company that s...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Heinsberg, Nordrhein-Westfalen
    Salary:
    €1800 - €2000 per month
    Job Ref:
    JN -052017-2386
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  • Greek + German Speaking Customer Service Representative – Heinsberg

    Greek + German Customer Service Representative wanted here in Heinsberg, Germany for the international German manufacturer. Once you have a near native level of Greek and German and excellent written and verbal communication in both along previous customer service experience – then we would love to talk. Your Tasks: You will take incoming calls and emails from customers with questions or issues. There is a small twist in this job, as you will get the opportunity to cross-sell products to customers you believe will benefit them. You will need to translate text from German to Greek – keeping an eye on grammar and spelling. Our Client: Work for an international e-commerce company that specialises in quality products and service to their clients worldwide. Our client’s sole goal is to provide a fresh and clean work environment for all with their innovative and professional German manufactured products. Main Requirements: You will need the following to qualify for this job: Near native level of Greek Near native level of German Excellent communication skills (written & verbal) 1 -2-year customer service experience Sales experience would be a big plus for your application Good IT Skil...

    Job Type:
    Permanent
    Location:
    Heinsberg
    Salary:
    23000 - 24000
    Job Ref:
    JN -052017-2387
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  • French + German Customer Service Representative – Heinsburg

    French + German Customer Service Representative wanted here in Heinsberg, Germany for the international German manufacturer. Once you have a near native level of French and German and excellent written and verbal communication in both along previous customer service experience – then we would love to talk. Your Tasks: You will take incoming calls and emails from customers with questions or issues. There is a small twist in this job, as you will get the opportunity to cross-sell products to customers you believe will benefit them. You will need to translate text from German to French – keeping an eye on grammar and spelling. Our Client: Work for an international e-commerce company that specialises in quality products and service to their clients worldwide. Our client’s sole goal is to provide a fresh and clean work environment for all with their innovative and professional German manufactured products. Main Requirements: You will need the following to qualify for this job: Near native level of French Near native level of German Excellent communication skills (written & verbal) 1 -2-year customer service experience Sales experience would be a big plus for your application Good IT ...

    Job Type:
    Permanent
    Location:
    Heinsberg
    Salary:
    23000 - 24000
    Job Ref:
    JN -062018-2692
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  • Flemish + German Customer Service Representative – Heinsberg

    Flemish + German Customer Service Representative wanted here in Heinsberg, Germany for the international German manufacturer. Once you have a near native level of Flemish and German and excellent written and verbal communication in both along previous customer service experience – then we would love to talk. Your Tasks: You will take incoming calls and emails from customers with questions or issues. There is a small twist in this job, as you will get the opportunity to cross-sell products to customers you believe will benefit them. You will need to translate text from German to Flemish – keeping an eye on grammar and spelling. Our Client: Work for an international e-commerce company that specialises in quality products and service to their clients worldwide. Our client’s sole goal is to provide a fresh and clean work environment for all with their innovative and professional German manufactured products. Main Requirements: You will need the following to qualify for this job: Near native level of Flemish Near native level of German Excellent communication skills (written & verbal) 1 -2-year customer service experience Sales experience would be a big plus for your application Good...

    Job Type:
    Permanent
    Location:
    Heinsberg
    Salary:
    23000 - 24000
    Job Ref:
    JN -062018-2690
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  • English + German Customer Service Representative – Heinsberg

    English + German Customer Service Representative wanted here in Heinsberg, Germany for the international German manufacturer. Once you have a near native level of English and German and excellent written and verbal communication in both along previous customer service experience – then we would love to talk. Your Tasks: You will take incoming calls and emails from customers with questions or issues. There is a small twist in this job, as you will get the opportunity to cross-sell products to customers you believe will benefit them. You will need to translate text from German to English – keeping an eye on grammar and spelling. Our Client: Work for an international e-commerce company that specialises in quality products and service to their clients worldwide. Our client’s sole goal is to provide a fresh and clean work environment for all with their innovative and professional German manufactured products. Main Requirements: You will need the following to qualify for this job: Near native level of English Near native level of German Excellent communication skills (written & verbal) 1 -2-year customer service experience Sales experience would be a big plus for your application Good...

    Job Type:
    Permanent
    Location:
    Heinsberg
    Salary:
    23000 - 24000
    Job Ref:
    JN -062018-2691
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  • Czech + German Customer Service Representative – Heinsberg

    Czech + German Customer Service Representative wanted here in Heinsberg, Germany for the international German manufacturer. Once you have a near native level of Czech and German and excellent written and verbal communication in both along previous customer service experience – then we would love to talk. Your Tasks: You will take incoming calls and emails from customers with questions or issues. There is a small twist in this job, as you will get the opportunity to cross-sell products to customers you believe will benefit them. You will need to translate text from German to Czech – keeping an eye on grammar and spelling. Our Client: Work for an international e-commerce company that specialises in quality products and service to their clients worldwide. Our client’s sole goal is to provide a fresh and clean work environment for all with their innovative and professional German manufactured products. Main Requirements: You will need the following to qualify for this job: Near native level of Czech Near native level of German Excellent communication skills (written & verbal) 1 -2-year customer service experience Sales experience would be a big plus for your application Good IT Skil...

    Job Type:
    Permanent
    Location:
    Heinsberg
    Salary:
    23000 - 24000
    Job Ref:
    JN -062018-2693
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  • German Customer Service Representative - Berlin

    German Customer Service Representative interested in working within a target driven office for a big player in online services - here is the job for you in Berlin, Germany. You will need a minimum of 6-12 months of German speaking customer service/call centre experience in order to apply. Your Tasks: You will be tasked with helping customers via phone and email with any issues they may have with the service. You will be required to keep yourself up to date on the service in order to help the customers the best you can. You will be working with specific targets that revolve around customer satisfaction and talk time etc. Asking for customer feedback is a high priority here as our client is always looking to improve. Our Client: Work for a company that operates worldwide, supporting millions of customers with a safe and secure way to purchase on the world wide web. Our client offers amazing career growth opportunities, benefits and brand name behind you-you will want to know more! Main Requirements: You will need the following in order to qualify for this job: Near native German Good level of English Excellent communication skills (written & verbal) 6-12 months customer service/ca...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Berlin,
    Salary:
    €22000 - €23000 per annum
    Job Ref:
    JN -072018-2716
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  • German Customer Service Representative - North Dublin

    German Customer Service Representative interested in working within a target driven office for a big player in online services - here is the job for you in North Dublin, Ireland. You will need a minimum of 6-12 months of German speaking customer service/call centre experience in order to apply. Your Tasks: You will be tasked with helping customers via phone and email with any issues they may have with the service. You will be required to keep yourself up to date on the service in order to help the customers the best you can. You will be working with specific targets that revolve around customer satisfaction and talk time etc. Asking for customer feedback is a high priority here as our client is always looking to improve. Our Client: Work for a company that operates worldwide, supporting millions of customers with a safe and secure way to purchase on the world wide web. Our client offers amazing career growth opportunities, benefits and brand name behind you-you will want to know more! Main Requirements: You will need the following in order to qualify for this job: Near native German Good level of English Excellent communication skills (written & verbal) 6-12 months customer serv...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Dublin North,
    Salary:
    €24000 - €25000 per annum
    Job Ref:
    JN -072018-2714
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  • German Customer Service - Prague

    Work in the city with the largest castle in the world dating all the way back to the 9th century (according to the Guinness book of world records). Our Client is looking for near native German speakers to join their customer service team here in Prague, Czech Republic. This is a small but fast growing team looking for German speakers with 6 months customer service experience and a thirst to grow as there is certainly room to grow within just 6 short months of working here in Prague - Keep reading & don't forget to apply today so that you can looking forward to earning 40,000 Czech Koruna gross per month with great bonus features. What will you do in this job? As the German Customer Service agent, here in Prague, you will be responsible for taking incoming calls and emails from both customers and clients who may have queries and/or issues in relation to use of products and services and possible billing issues. All the while you will need to focus on delivering the best customer service experience to all making sure issues are resolved in a timely and professional manner. Who will you be working for? How does it feel to work for an international service provider? A company with ov...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Prague,
    Salary:
    £40000 - £41000 per annum + REMEMBER: You are payed in Czech Koruna
    Job Ref:
    JN -022018-2607
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  • Dutch Customer Success Manager - South Dublin

    Dutch Customer Success Manager for a fast & exciting start-up within the food sector here in South Dublin, Ireland. We're looking for someone who prefers a smaller team at the start, someone who would love to have a direct impact on the success of a company (Start-up Company). Our client has recently entered the Dutch market and is looking for a well-rounded Dutch speaker to be their next Dutch Customer Success Manager. Here you will help with the onboarding of new customers, help them troubleshoot issues with their product and work closely with them to aid in the generating of revenue. Be a part of something great here in Dublin - Ireland Today! Your Tasks: You will focus on the onboarding of new customers within the Dutch market and help them settle in on the platform. You will be a point of contact - helping and educating customers on all features & products of the platform in order to help them maximise revenue & increase customer satisfaction and loyalty. As Success Manager - your main focus will be to share best practice with clients to help promote customer engagement. As this is a start-up you will be needed to work some weekends (3 weekend days per month) - possibly som...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Dublin South,
    Salary:
    €30000 - €40000 per annum
    Job Ref:
    JN -082018-2746
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  • German B2B Customer Service Representative - Cork

    German speaking B2B Customer Service Representative wanted here in Cork, Ireland for a large player in the pharmaceuticals sector. If you have previous experience in the business to business sector, a minimum of 1 years customer service experience and know your way around SAP -We'd love to talk. Keep reading to learn more & don't forget to apply. Your Tasks: You will be responsible for managing orders via phone, email and fax. You will enter these orders in SAP You will be tasked with the management of tier 1 disputes, identifying and quickly resolving said disputes. You will be dealing with both internal and external partners and contacts Focusing with every interaction that you deliver A+ customer service. Our Client: Work for a company where a strong work-life balance is paramount a company with over 140 years' experience in the industry of pharmaceuticals. Our client employs near 40,000 people in over 140 countries. They produce a wide range of products around pharmaceuticals. Work within a multicultural environment, experience different cultures and broaden your horizons. Main Requirements: You will need the following skills in order to qualify for this job: Near native Ger...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Cork City,
    Salary:
    €24000 - €32000 per annum
    Job Ref:
    JN -022015-1701
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  • Senior German Customer Care Co-ordinator

    German speaker wanted for senior Customer Care Co-ordinator here in Cork, Ireland for a great company within the pharmaceutical industry that offers an amazing work-life balance for all of their employees. All you need is a near native level of German, 1-year SAP experience and 3-4 years Customer Service experience (preferably with the B2B sector). Management experience is a big plus. Your Tasks: You will become the go-to expert on all co-ordination team procedures and company process requirements. You will be tasked with keeping a close watchful eye on all team activity and be a support system for the customer care coordination team. As the team deals with the company representatives on a 1st level basis you will be there for more escalated issues and scenarios. You will have a general overview of the coordination team and monitor them in terms of staying up to date and on top of all planning and scheduling. You will need to ensure that all deadlines are respected with contracts and invoices being signed and paid. You will need to build and maintain good relationships with providers and affiliates. Our Client: Work for a company where a strong work-life balance is paramount a c...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Cork City,
    Salary:
    €32000 - €38000 per annum
    Job Ref:
    JN -082018-2740
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  • French Tech Support for Brand New Project - Cork

    Job Summary To all coders & Tech aficionados looking for an exciting new opportunity - the search is over. A client of ours for nearly 4 years now is looking for French Tech Support Agents to join a new project of theirs in Cork, Ireland. Interested? Well once you have a near native level of French, have a good working knowledge of HTML, coding and API then we'd love to talk. Keep reading more on how you will be earning €24,000 gross per annum now - Don't forget to apply! What will you do in this job? As part of the Tech Support team you will be responsible for answering inbound calls and emails from customers who may have any issues or queries about the companies services. Help customers integrate into the system, manage and improve SDK's. When needed you will escalate priority cases and where relevant you will need to update the knowledge database on any new issues that arise in order to help with future training sessions etc. Who will you work for? Our client is an Irish owned outsourcing company that provides customer service and tech support solutions to a number of companies worldwide. They are constantly growing, and thanks to that we can offer you a job within their Fren...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Cork, Cork
    Salary:
    €24000 per annum + relocation package
    Job Ref:
    JN -102016-2208
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  • German Customer Care - Berlin

    German Customer Care Representative for fresh & friendly car rental player in this fast-growing market here in Berlin, Germany. This is a great opportunity for entry level German speakers (who don't have previous experience or those who are simply looking for a career change). No previous experience needed! Your Tasks: You will be the first point of contact for customers via both phone and email. You will be dealing (mainly) with customer queries and issues (both in English and in German) With particular difficult scenarios, you will need to collaborate with various other departments You will need to document each customer interaction in the customer database to help future recruits and for quality purposes. Our Client: Work for a fast-growing organisation within an exciting sector of moto share and motor rental. Help them, help customers get where they need to go at a fraction of the cost & at their own ease. Main Requirements: You will need the following to qualify for this job: Near native level of German Excellent level of English A+ communication skills (especially written skills) No previous customer care experience needed (If you do have it - GREAT!) Eager to Learn Highly...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Berlin,
    Salary:
    €21000 - €24000 per annum
    Job Ref:
    JN -082018-2736
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  • Swedish helpdesk agents wanted, great career opportunity in Dub

    What are we looking for? For this job in IT Support we are looking for Swedish speakers with a good level of English, someone who wants to work abroad and likes the idea of a job in Ireland. What will you do in this job? Within this IT Support role, it will be your responsibility to look after all inbound calls from Swedish speaking clients, manage incoming tickets as well as transferring those to relevant departments for resolution, whilst ensuring that all queries and calls are handled according to the quality standards set forth. You can also be called upon to mentor new Swedish speaking employees, teaching them tricks of trade. Not forgetting that you will always be focussed on achieving individual and team based targets. Who will you be working for? Our client is a well-known brand that nearly every home has heard of and probably used at some stage. With being one of the biggest players in IT and operating industry worldwide, this is an IT support job you certainly do not want to miss out on. With their European support centre operating in Dublin Ireland, this is where you will be working from, and we can say that you will get the chance to work within a multicultural workp...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Dublin City Centre, Dublin
    Salary:
    €22000 - €24000 per annum
    Job Ref:
    JN -092017-2488
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  • German helpdesk agents wanted, great career opportunity in Dubl

    For this job in IT Support we are looking for German speakers with a good level of English, someone who wants to work abroad and likes the idea of a job in Ireland. What will you do in this job? Within this IT Support role, it will be your responsibility to look after all inbound calls from German speaking clients, manage incoming tickets as well as transferring those to relevant departments for resolution, whilst ensuring that all queries and calls are handled according to the quality standards set forth. You can also be called upon to mentor new German speaking employees, teaching them tricks of trade. Not forgetting that you will always be focussed on achieving individual and team based targets. Who will you be working for? Our client is a well-known brand that nearly every home has heard of and probably used at some stage. With being one of the biggest players in IT and operating industry worldwide, this is an IT support job you certainly do not want to miss out on. With their European support centre operating in Dublin Ireland, this is where you will be working from, and we can say that you will get the chance to work within a multicultural workplace as they employ people f...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Dublin,
    Salary:
    €20000 - €20500 per annum
    Job Ref:
    JN -102017-2492
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