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Customer Support Agent (Italian Speaker)

Looking for new life skills by moving abroad? Do you want to improve your communication skills and better your foreign language skills? Then moving to Lisbon would be a good decision! This safe and tolerant city that’s also close to beautiful beaches could provide that to you! Lisbon is quite liberal and welcoming to foreigners as well! Your responsibilities and impact as a Customer Service Agent will be: Supporting clients’ activities by offering world-class service to their customers while working on projects of top prestigious and worldwide brands by; - Answering incoming queries from customers - Identifying issues and provide solutions - Ensuring high level of customer satisfaction - Recording data in the CRM system - Providing ad-hoc support - Being a team player and participate in the success of the team and project. What’s in it for you? Type of Contract: A fixed-term contract that is renewable every year. Working Hours: Full time on rotating shifts (depending on the project). Training: Have a kick-start your career with the intensive training that the company offers to their new employees. Salary Conditions(*): You have 2 options: - Including free accommodation (shared f...

Job Type:

Permanent Contract, Full-Time Position

Location:

Lisbon Municipality

Salary:

10200 - 14500

Job Ref:

2971

Customer Advisor for Banking Sector (Austrian German Speaker)

In this position, you would be a Customer Service Representative for one of the most prestigious institutions in the banking sector which provides consumers, corporations, governments and institutions with a broad range of financial services and products. Together with your colleagues, you will support our client by helping bank customers via phone, chat and email with any queries they may have about products or service and dealing with complaints.   Your responsibilities and impact as a Customer Advisor will be: - Being the first point of contact to consumers; - Providing the best possible answers and solutions to questions and concerns from customers in the way you are the most confident with: over the phone, via e-mail or social media; - Delivering calm and resourceful troubleshooting for customer queries regarding their shopping experience; - Being in contact with other departments and redirecting related cases and issues to related departments. Is customer service a new field that you want to gain expertise and achieve your career goals? The good news is that this company is recruiting based on soft skills, regardless of your field of studies – they will train you in every ...

Job Type:

Permanent Contract, Full-Time Position

Location:

Lisbon Municipality

Salary:

€12,360 to €16,700

Job Ref:

2727

Customer Care Consultant (Dutch/Flemish Speaker)

Moving to Valencia and working as a Customer Care Consultant by providing clients the best solutions. Doesn't that sound exciting? Living in the healthiest city in the world and next to that, having big opportunities to grow on a personal and professional level. Being surrounded with great nature and sunny weather. To sum it up, working in an international environment with flat hierarchy.  So, are you ready for this exciting step in your life? Your responsibilities and impact as a Client Care Sales Representative will be: Providing support to customers by responding to inbound requests and document relevant case information Assisting users with pre-sales, general inquiries and technical support issues via phone/email/social media channels Providing product information to the customer (e.g. subscription, payment and technical requirements) Adapting the brand's voice and tone for interactions on both private (phone/email/chat) and public (social/forums/e-commerce reviews) channels Ensuring excellent customer satisfaction by responding in an appropriate and friendly manner Skills, qualifications and interest you need to succeed in this role: Dutch native (or Flemish) & English flue...

Job Type:

Permanent Contract, Full-Time Position

Location:

Valencia

Salary:

16500 - 21600

Job Ref:

3068

Customer Advisor for Banking Sector (German Speaker)

The Company. Are you ready for a new life and work experience? Are you looking for a strong company to develop new skills? Are you looking for a People Company with a dynamic and multicultural environment? This is what you will find here! Our client is recognized as the Best Sales and Customer Service Solutions provider in the world and they are looking for motivated candidates to join their international team, including 65 nationalities. The Job. In this position, you would be a Customer Service Representative for one of the most prestigious institutions in the banking sector which provides consumers, corporations, governments and institutions with a broad range of financial services and products.   Together with your colleagues, you will support our client by helping bank customers via phone, chat and email with any queries they may have about products or service and dealing with complaints.  The Profile. The company is recruiting on soft skills, regardless of your field of studies – they will train you on every aspect of the job. Are you customer service oriented, have good communication skills, pro-active and team player? Then they might have an opportunity for you to join t...

Job Type:

Temporary Contract, Full-Time Position

Location:

Lisbon Municipality

Salary:

Including free accommodation (shared flat, all bills included): 1030€ gross/month Excluding accommodation: 1400€ gross/month

Job Ref:

PLTG33

IT Service Desk Agent (French Speaker)

+++ Please apply only if you hold EU citizenship or valid work permit for Spain +++ Do you have a positive attitude with a go-getter mindset? Are you interested in learning more about customer satisfaction in IT? Would you like to join a globally thriving IT company? Good, then this might be your entry ticket! The Company. Our client is Europe’s leading independent provider of IT Consultancy services. They operate Infrastructure Operations Centers and Group Service Desks across Europe, South Africa, Asia and the Americas to offer support in more than 30 languages. For their office in the center of Barcelona, they are looking for new employees to reinforce their IT Helpdesk team that works in an interesting project for a major aviation company. The Job. In this position, you would join a multinational team that is dedicated to providing quality support solutions for their partners. Your main responsibilities will be: – Resolving any IT-related issues of your partners (B2B) that could occur during their office day – Supporting customer via different tools, email and phone – Documenting calls on the ticketing tool – Escalating problems to the different respective teams – Maintainin...

Job Type:

Temporary Contract, Full-Time Position

Location:

Barcelona

Salary:

18300 + meal vouchers

Job Ref:

SBC-TS-FR