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  • Italian Speaking Customer Service Representative - Heinsburg

    As the Summer heats up - wouldn't you like to help others cool down? Speak near native Italian & want to work in Customer Service? We are looking for near native Italian speakers with a fluent level of German to join the Customer Service team here in Heinsburg, a city in Germany that nears the border of the Netherlands. This is a customer service job that can offer you more than simply answering the phones. You will get the opportunity to up-sell and cross-sell our clients products as well as translate from German to Italian for you and your customers. What will you do in this job? For this Customer service job, you will be responsible for the following tasks: Answer incoming calls and emails with clients and customer queries and issues. There a small twist with this job as you will get the chance to up and cross sell products to those that ring in. Don't worry, there isn't any sales targets. The reason we are looking for you to speak a fluent level of German is because you will need to translate from German to Italian in order to help customers and yourself in your day-to-day tasks. Who will you be working for? You will get the chance to work for an international company that s...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Heinsberg, Nordrhein-Westfalen
    Salary:
    €1800 - €2000 per month
    Job Ref:
    JN -052017-2386
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  • Dutch Customer Success Manager - South Dublin

    Dutch Customer Success Manager for a fast & exciting start-up within the food sector here in South Dublin, Ireland. We're looking for someone who prefers a smaller team at the start, someone who would love to have a direct impact on the success of a company (Start-up Company). Our client has recently entered the Dutch market and is looking for a well-rounded Dutch speaker to be their next Dutch Customer Success Manager. Here you will help with the onboarding of new customers, help them troubleshoot issues with their product and work closely with them to aid in the generating of revenue. Be a part of something great here in Dublin - Ireland Today! Your Tasks: You will focus on the onboarding of new customers within the Dutch market and help them settle in on the platform. You will be a point of contact - helping and educating customers on all features & products of the platform in order to help them maximise revenue & increase customer satisfaction and loyalty. As Success Manager - your main focus will be to share best practice with clients to help promote customer engagement. As this is a start-up you will be needed to work some weekends (3 weekend days per month) - possibly som...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Dublin South,
    Salary:
    €30000 - €40000 per annum
    Job Ref:
    JN -082018-2746
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  • German Speaking Customer Service - Dublin

    Love capturing the moment? If you speak German & like helping others with their techy gadget then this is a great job for you. We are looking for a Dutch customer service agent to join the team here in Dublin. Work in one of the biggest art scenes today & grow your career abroad What will you do in this job? For this German Customer Service job, it will be your responsibility to deliver first class customer service over both the phone and email, solving problems with both hardware and software of customers. Moreover, you will be expected to maintain and update the customers' database to ensure that all issues are resolved in a timely and effective manner. Who will you be working for? Work for the world's #1 customer experience driven outsourcing giant here in their office in Dublin North. With a strong promise of career progression (80% internal promotions) and amazing employee benefits on offer, this is a company you will want to grow with. With over 30 office locations around the world and 120,000+ employees working in over 50 languages, they are currently looking for Finished speakers to join their spots ware customer service department. Who are we looking for? We're on the h...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Dublin,
    Salary:
    €22000 - €24000 per annum
    Job Ref:
    JN -022018-2601
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  • Dutch + German Customer Relationship Manager - Gutersloh

    Job Summary Speak both Dutch & German? Have you been working in Customer Service for a while now but need to go the next step up? How about join the team in Gutersloh? We are looking for the next Multilingual Customer Relationship Manager to join our client in Germany - They are working with a pharma supplier who is looking to grow its very own client base. Keep reading for more - Learn more about your future job & earning €31,000 gross per annum. What will you do in this job? As part of the B2B Customer Relationship team it will be your job to work closely with clients over the phone, helping them with any queries or issues they may have about their orders and payments. You will be working closely with logistics too as clients may also have questions about the delivery of their medical goods. You will get the chance to help a number of account managers prepare offerings for their clients abroad. Who will you be working for? Our client is an international outsourcing giant, one who employs a number of multinationals in Germany and in many other countries in the European Union. They are currently working with a client who is a big player in the pharma goods sector - where they wo...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Gütersloh, Nordrhein-Westfalen
    Salary:
    €30000 - €31000 per annum
    Job Ref:
    JN -112016-2224
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  • Experienced Team Lead - Dublin

    We’re looking for a Team Lead who is looking to make their mark – someone who is not afraid to hit the ground running their first day & someone who can actively engage in team progress. Have a near native level of English, excellent communication skills (written & verbal) as well as several years in customer care and team lead positions. Keep reading! Your Tasks: Take care of a number of customer service agents that are providing 24/7 support. Regularly sit with customer care reps in 1-2-1 coaching for top up on training sessions Keep an eye on team to ensure SLA’s and KPI’s are reached Motivate and comfort team when needed. Our Client: Work for a well-known giant in the healthcare industry. Work along the coast of Ireland: Dublin. Our client has office locations all over the world and can offer you an amazing career growth opportunity here in Dublin today. Main Requirements: You will need the following in order to qualify for this job: Near native English Excellent communication skills (written & verbal) It would be a plus if you spoke another European Language on a near native level 4+ years customer service experience in Customer Service Sector 2 years minimum in management/T...

    Job Type:
    Permanent
    Location:
    Dublin
    Salary:
    36000 - 45000
    Job Ref:
    JN -072018-2717
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  • French speaker needed for Customer Service Representative Job

    What are we looking for? Here is an amazing opportunity for a French speaker looking for a job as Customer Service Representative. This French job is based in Dublin, Ireland for a well-known insurance provider. If you dream of learning new things and meeting new people then work abroad here in Dublin, Ireland. What will you do in this job? Within this French speaking customer service job you will be taking calls and answering emails to any queries of our client's customers, all the while providing a professional service and meeting targets as a team. You will be working in shifts as our client works around the clock (24/7). This French job does not come with the high volume a call centre job comes with but you will be required to have an eye for detail and work well under pressure. Who you will be working for? Our client is a well-known giant in the healthcare industry, operating along of coast of Ireland: Dublin. With offices all over the world, they are currently looking for you to fill this French speaking Customer Service Representative Job in Dublin. Who are we looking for? For this French job we are looking for someone with fluent English and near native French. Ideally y...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Dublin
    Salary:
    24000 - 25000
    Job Ref:
    JN -112014-1646
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  • Business Operations Coordinator (UK English)

    Do you have experience in Project/Event Management? Are you an extremely organized and energetic person who wants to be part of a growing start-up company? Then this is your position! The Company. Our client is a young e-commerce company specialized in the marketing sector. With operations in more than 5 countries all over the world they are currently looking for a Business Operations Coordinator. The Job. In this role, you will be responsible for leading and supervising the UK operations team, overseeing the b2b and b2c operations on the UK market and maximizing quality and efficiency on the market. The main tasks include: – Being responsible for any project or activity which has impact on the operational results (b2b&b2c) – Qualify marketing and research campaigns with existing clients and ensure that they are executed correctly by the team – Helping sales team to better understand the product and to show them with previous results on how to improve customer satisfaction – Improving operations efficiency by coordinating the preparation of shipping lists for delivery companies – Carry out and improve social media plan – Oversee and coordinate a small team – Assign and record KP...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Barcelona
    Salary:
    21000 - 33000
    Job Ref:
    DP02
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  • German Travel Consultant Team lead - Dublin

    We're looking for Team leading German speakers experienced in the travel industry. Passionate about travel and have a minimum of 3-5 years' experience with certain GDS systems (ideally Amadeus) & B2B corporate travel. How does working in shifts and earning €40,000 gross per annum sound? Not forgetting great benefits; relocation package, life assurance, health plan and many more. You will have to apply to find out more. What will you do in this job? As the Travel Consultants Team Lead - your day-to-day will involve motivating and working closely with your team. Monitoring calls and email volumes from team members ensuring overall customer satisfaction. You will be working with various other departments such as HR to help with career paths for the hard working as well as monitoring training needs. You will be holding regular meetings to ensure team success. Who will you be working for? Work for the world's #1 customer experience driven outsourcing giant here in their office in Dublin North. With a strong promise of career progression (80% internal promotions) and amazing employee benefits on offer, this is a company you will want to grow with. With over 30 office locations around ...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Dublin City Centre,
    Salary:
    €35000 - €40000 per annum
    Job Ref:
    JN -062018-2683
    Read More

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