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    Dutch Customer Service

    Advancing People Multilingual - Recruitment Specialists are now recruiting for a Multilingual Customer Service Agent for an established company based in Gateshead near Newcastle. A fantastic opportunity has arisen for a native or fluent speaker of Dutch with an interest in Customer Service to work for an established UK company working with accomplished brands across a range of sectors nationwide. Extensive product training will be provided to empower you to deliver great results and quality service to the company's clients. Responsibilities and Duties To assist customers with any queries via telephone, email, fax, etc To approach customers with a supportive attitude and endeavour to maximise customer satisfaction To take ownership of and resolve customer queries Build effective and lasting relationships with customer Qualifications and Skills To have a desire to learn Be willing to work flexible days Monday - Sunday, standard office hours Excellent communication skills An empathetic and supportive approach Benefits This is a full time, permanent position offering a salary of £17,000 pa and attractive company benefits such as discount products at high street stores, health care s...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Gateshead
    Salary:
    £16,000 - £17,000
    Job Ref:
    MLCSGhd
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  • German Technical Customer Service Rep - Amsterdam

    German Speakers are wanted for a German Customer Service job here in Amsterdam - The Cultural Capital of Europe! How does working with the world's #1 customer experience focussed outsourcing giant to join the technical customer service team for a major client of theirs here in Amsterdam? We're looking for near native German speakers with excellent English, good PC skills & excellent problem-solving skills. You have 6 -12 months customer service experience (preferably in a contact center). What will you do in this Customer Service Job? As a Technical Customer Service Agent, you will be responsible for taking all incoming calls, emails and online chat from customers with queries and issues. It will be up to you in investigate and resolve both their hardware & software issues, not forgetting to take customer details and updating the company CRM system each time. Of course, if the issue needs it, you will be required to escalate to tech support and not forget to stay up to date on the company products and services. Who will you be working for? Work for the world's #1 customer experience driven outsourcing giant in their Amsterdam Office. With a strong promise of career progression (...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Amsterdam,
    Salary:
    €1600 - €1700 per month + Pension Plan & Many More
    Job Ref:
    JN -102017-2520
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  • French Speaking Customer Service in Social Media - Belfast

    Job Summary This is an exciting opportunity for French speakers, as we have a job in Belfast for those who like to actively engage with consumers, helping them with queries, monitoring conversations for grammar mistakes, misspellings and if there any inappropriate language. This is for someone with excellent written skills in both French and English as you will be communicating with end users in written form online. Do you already live in Ireland and if not are you available to relocate on short notice? If so keep reading and if you are interested register with us and apply. What will you do in this job? Your job as the newest French speaking recruit will be to join the IT Support department, where you will focus on communicating with online users in written form where you will monitor online activity via social media. In groups that you will find on the likes of Facebook and issues that customers may have on Twitter too, here you will be answering any queries that may be posted by end users of our client’s products and services. As you will be working closely with customers of our client it is important that you have a good knowledge of their product and service offering and th...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Belfast
    Salary:
    15000 - 16000
    Job Ref:
    JN -112016-2218
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  • Dutch Customer Care for photography lover - Berlin

    Love capturing the moment? If you speak Dutch & like helping other with their techy gadget then this is a great job for you. We are looking for a Dutch customer service agent to join the team here in Berlin. Work in the one of the biggest art scenes today & grow your career abroad What will you do in this job? For this multilingual Customer Service job it will be your responsibility to deliver first class customer service over both the phone and email, solving problems with both hardware and software of customers. Moreover, you will be expected to maintain and update the customers' database to ensure that all issues are resolved in a timely and effective manner. Who will you be working for? Our client just happens to be an outsourcing giant, employing many various multinationals in Germany and across other European countries and is currently looking Dutch speakers for this job. Careertrotter is proud to say that we have placed a number of happy candidates with this particular client, so we know you will be in good hands. Who are we looking for? We are searching for a near Dutch and fluent English speaker who is keen to work abroad. Someone who has previous experience in IT Suppo...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Berlin, Berlin
    Salary:
    €1600 - €1639 per month + Relocation Package
    Job Ref:
    JN -052017-2390
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  • Contracts Administrator - Assistant Manager

    Assistant Manager Contracts Administrator West London Permanent Full Time Salary depending of Experience The company: Our client, a well established organisation within the creative / interior design sector is looking for someone to join their team based in West London that will be managing the contracts process from A to Z. You need to have: Perfect fluency in English Experience within wholesale customer service. 2 years + of Contracts or Project Management experience Experience liaising with key decision makers and 3rd Experience processing orders Impeccable organisation skills with the ability to prioritise An excellent communicator and problem solving Adaptability and attention to detail. Working with CRM system. Computer literate - Microsoft Office and emails. What you'll do: Manage all contract orders from beginning to end. Handle the acquisition and distribution. Liaising with internal department such as Warehouse, Credit Control, Purchasing, among other to ensure all is in order. Issue Terms and Conditions in accordance to company policy. Maintain detailed and organised files and reports at all times including audit files for each contract. Ensure selling price achieves ...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    West London, London
    Salary:
    Negotiable
    Job Ref:
    BBBH3758
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  • German Team leader - Krakow

    What are we looking for? For our client based in Krakow, we are looking for a German speaking Teamleader, with previous experience in the area of customer service and communications. What will you do in this job? Under the Teamleader role you will be responsible able to coach and evaluate fellow employees. Within this role, it will be your job to give constructive feedback to agents on communication skills and basic German language issues. Set and meet departmental productivity requirements i.e. number of calls monitored. Who will you be working for? Our client is a business solutions provider based in Krakow and is currently expanding throughout the EU. With employing over 500 people and winning awards based on their good service, they are currently looking for German speakers to fill this Teamleader job to aid them in their expansion. Our client prides themselves on being well known for encouraging their employees to grow, supporting innovation and restricting their employees to a rigid job description. Who are we looking for? This Teamleader job is for those who speak fluent English and have a high level of German and have excellent communication skills in both written and ve...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Kraków
    Salary:
    4000 - 6000
    Job Ref:
    JN -052015-1758
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  • Danish Speaking Customer Service in Social Media - Belfast

    Job Summary This is an exciting opportunity for Danish speakers, as we have a job in Belfast for those who like to actively engage with consumers, helping them with queries, monitoring conversations for grammar mistakes, misspellings and if there any inappropriate language. This is for someone with excellent written skills in both Danish and English as you will be communicating with end users in written form online. Do you already live in Ireland and if not are you available to relocate on short notice? If so keep reading and if you are interested register with us and apply. What will you do in this job? Your job as the newest Danish speaking recruit will be to join the IT Support department, where you will focus on communicating with online users in written form where you will monitor online activity via social media. In groups that you will find on the likes of Facebook and issues that customers may have on Twitter too, here you will be answering any queries that may be posted by end users of our client’s products and services. As you will be working closely with customers of our client it is important that you have a good knowledge of their product and service offering and th...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Belfast
    Salary:
    15000 - 18000
    Job Ref:
    JN -112016-2219
    Read More
  • Norwegian Customer Service - Belfast

    Job Summary If you speak Norwegian and are looking for a customer service job, one where you are not constantly on the on the phone all day AND you have previous experience in an e-commerce based customer service job, then this could be the perfect job for you. It is based in Belfast and you could earn £16,598 gross per annum with great benefits. What will you do in this job? For this Norwegian customer service job you would be working for one of the most well known online brands, who operate globally, and you will provide customer service to thier customers via email and live chat, so this is an ideal job for someone who wants to move away from the phone. On a daily basis you will be handling online queries in regards to payment issues, product information, complaint handling etc. Furthermore you will monitor a numbner of online communities to make sure no offensive language is used and to spell check advertising from time to time. What is the job? As a Norwegian Customer Support Representative you will be working for one of the largest and most well-known on-line brands globally. All Norweigan Customer Service will do via email and chat so this Norwegian job is ideal for someo...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Belfast
    Salary:
    16000 - 20000
    Job Ref:
    JN -102014-1592
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  • Danish Online Customer Care for Popular Global Brand – Belfast

    Job Summary As a Danish Customer Care Agent you will get the chance to work for one of the largest and well known global online brands. This customer care job is based in Belfast and is for someone who either lives in Ireland already or who can relocate on short notice. This is a job where you can expect to earn £16,600 gross per annum and our client offers a great relocation package. What will you do in this job? As a customer care agent you will be responsible for responding to customers via email and chat, so this is a customer care job for someone who is looking to get away from working over the phone. You would be handling online queries in regards to payment issues, product information, the handling of complaints and other queries. Furthermore you will monitor a number of online communities, making sure that no abusive language is used and to keep an eye on the spelling and grammar of Ad’s from time to time. Who will you be working for? Our client is a big solutions provider, they are all about customer service and Technical Support. They work with some of the largest companies who work in Sales, Technical Support, Marketing and much more. They pride themselves in enabling...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Belfast
    Salary:
    16000 - 18000
    Job Ref:
    JN -092014-1016
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  • French Customer Service & Sales Support Specialist

    Are you a French native speaker with good organizational skills? Would you thrive in a position that includes multitasking and diverse responsibilities? Great, keep on reading then! Our client is a multinational company based in the center of Barcelona. As a Customer Service & Sales Support Coordinator, your responsibilities include: - Accurately taking care of the order processing, delivery creation, and shipment processing - Building a strong customer relationship through prompt resolution to clients' issues regarding stock availability, sales order and shipment status, product and services - Receiving and processing of sales orders - Following up on order status and order book maintenance - Attending trade shows - Being a back-up for the Customer Service and the Sales Support team Key Languages: - Native level of French - Fluent level of English - Fluent level of Spanish is a plus Core Skills/Experience: - Bachelor's Degree - Knowledge of SAP and Salesforce - Experience in Customer Service and/or Sales Support - Ability to interact effectively and cooperatively with employees at all levels - Detailed-oriented and proactive - Great organizational skills What's on Offer: - 4-mo...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Barcelona
    Salary:
    N/A
    Job Ref:
    N/A
    Read More
  • German Customer Service Specialist

    Would you like to use your excellent communication skills and enthusiasm for helping others? This position consists of effectively meeting the customer´s support needs and requirements to provide the best Customer Service. If this sounds interesting to you, take a look at this opportunity in the vibrant city of Barcelona! Your responsibilities include: - Take care of all customer orders promptly and precisely in accordance with customer requirements: process orders, check for stock availability, calculate shipping costs, contact forwarders, the creation of commercial invoices and packing lists. - Sales support: quotations and product credit hold and freight info to customers - Receive and register all customer complaints and follow-up with respective departments. - Support accounting in case of credit hold issues. - Coordinate with sales to ensure a consistent application of strategy and approach to each customer. - Maintain Data Accuracy: update all customer databases with most current information. Key Languages: - Native level of German. - Good level of English. - Knowledge of Spanish is a plus. Your Core Skills/Experience: - At least 2 years of experience in customer service....

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Barcelona
    Salary:
    N/A
    Job Ref:
    N/A
    Read More
  • Conseiller(e) Voyages d'Affaires w/ AMADEUS

    Vous êtes passionnés(e) par le tourisme et un expert de voyages d’affaires? Vous aimez être en contact direct avec des clients internationaux pour organiser leurs voyages d’affaires dans le monde entier? Si cela correspond à votre profil et que vous avez déjà travaillé en tant que billettiste d’affaires avec le logiciel de réservation AMADEUS, cette position est parfaite pour vous! Avec une présence dans près de 120 pays sur les 6 continents, notre client est le leader mondial parmi les fournisseurs de voyages d’affaires. Actuellement, ils cherchent des conseillers de voyage motivés pour renforcer leur plateau international à Barcelone. L’objectif est d’offrir un service de gestion de voyage de haute qualité afin de satisfaire les besoins des voyageurs d’affaires. En tant que Billettiste d’affaires vous travaillez avec dans les domaines suivants: - Réservation de différents produits de voyage: avion, hôtel, bateau, voiture, train etc. - Recherche du meilleur tarif pour votre client selon la politique de l’entreprise et les contrats avec les fournisseurs - Offrir un service client personnalisé à chaque client et assurer un accompagnement à chaque étape de ses voyage d’affaires. -...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Barcelona
    Salary:
    N/A
    Job Ref:
    N/A
    Read More
  • Reiseberater für Geschäftskunden

    Du wolltest schon immer die Reisen von internationalen Geschäftskunden organisieren und ihnen mit Rat und Tat zur Seite stehen? Wenn dies genau Deinen Vorstellungen entspricht, Du bereits Erfahrung als Reiseberater hast und dazu noch gute Amadeuskenntnisse, dann suchen wir genau Dich!​ Unser Kunde ist einer der führenden Reisedienstleister weltweit, dessen Ziel es ist, seinen Kunden in fast 120 Ländern unvergessliche Reiseerlebnisse rund um den Globus zu ermöglichen. Für das internationale Team in Barcelona werden nun motivierte, kundenorientierte Mitarbeiter mit Leidenschaft für die Reisebranche gesucht, die stets versuchen ihren Kunden einen exklusiven Service zu bieten. Als Reiseberater arbeitest Du mit Amadeus und hast folgende Aufgaben: - Reservierung von Flug/Zug/Fähre/Hotel/Auto und anderen Reiseprodukten - Suche von bestmöglichen Angeboten für Deine Kunden, entsprechend der internen Unternehmenspolitik und Verträgen mit Touristikdienstleistern - Auf die individuellen Bedürfnisse Deiner Kunden eingehen, um ihnen ein außergewöhnliches Reiseerlebnis zu bieten - Jeden Kunden, vor und während der Reise, mit Visum, Umbuchungen oder Erstattungen unterstützen Sprachen: - Gute De...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Barcelona
    Salary:
    N/A
    Job Ref:
    N/A
    Read More
  • Order & Customs Administration Team Leader

    Orders and Customs Administration Team Leader Permanent/Full-time Sunbury-on-Thames Up to £26K + Bonus + benefits (Travel allowance) Our client, an internationally leading IT hardware company, is seeking to appoint an Orders and Customs Administration Team Leader. The successful candidate will be working on a day to day basis in all the OACA (Orders and Customs Administration) department functions. Key Tasks Supervise all OACA projects and system improvements as well as manage staff performance Hold team meetings regularly and deal any day-to-day team issues such as team cover, recruitment, conflict resolution etc. Monitor systems to ensure electronic orders from customers are processed properly and in a timely manner. Identify any problems and take immediate action to minimise delays in the processing of these orders. Receive customer orders from Sales, verifying details and inputting orders into the system. Sending orders to Warehouse for picking. Releasing backorders Co-ordinate with Sales, Warehouse, Accounts and Planning departments and certain customers directly, to resolve any problems and make changes to orders. Create new customer accounts and update address/account inf...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Sunbury-On-Thames,
    Salary:
    £25000.00 - £26000.00 per annum + Bonus + Benefits
    Job Ref:
    BBBH3690
    Read More
  • Danish Customer Service

    Advancing People Multilingual - Recruitment Specialists are now recruiting for a Multilingual Customer Service Agent for an established company based in Gateshead near Newcastle. A fantastic opportunity has arisen for a native or fluent speaker of Dutch, French, Finnish, Norwegian or Danish with an interest in Customer Service to work for an established UK company working with accomplished brands across a range of sectors nationwide. Extensive product training will be provided to empower you to deliver great results and quality service to the company's clients. Responsibilities and Duties To assist customers with any queries via telephone, email, fax, etc To approach customers with a supportive attitude and endeavour to maximise customer satisfaction To take ownership of and resolve customer queries Build effective and lasting relationships with customer Qualifications and Skills To have a desire to learn Be willing to work flexible days Monday - Sunday, standard office hours Excellent communication skills An empathetic and supportive approach Benefits This is a full time, permanent position offering a salary of £17,000 pa and attractive company benefits such as discount product...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Gateshead
    Salary:
    £16000 - £17000
    Job Ref:
    N/A
    Read More
  • Norwegian Customer Service

    Advancing People Multilingual - Recruitment Specialists are now recruiting for a Multilingual Customer Service Agent for an established company based in Gateshead near Newcastle. A fantastic opportunity has arisen for a native or fluent speaker of Norwegian with an interest in Customer Service to work for an established UK company working with accomplished brands across a range of sectors nationwide. Extensive product training will be provided to empower you to deliver great results and quality service to the company's clients. Responsibilities and Duties To assist customers with any queries via telephone, email, fax, etc To approach customers with a supportive attitude and endeavour to maximise customer satisfaction To take ownership of and resolve customer queries Build effective and lasting relationships with customer Qualifications and Skills To have a desire to learn Be willing to work flexible days Monday - Sunday, standard office hours Excellent communication skills An empathetic and supportive approach Benefits This is a full time, permanent position offering a salary of £17,000 pa and attractive company benefits such as discount products at high street stores, health ca...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Gateshead
    Salary:
    £16000 -£17000
    Job Ref:
    mclds
    Read More
  • Finnish Customer Service

    Advancing People Multilingual - Recruitment Specialists are now recruiting for a Multilingual Customer Service Agent for an established company based in Gateshead near Newcastle. A fantastic opportunity has arisen for a native or fluent speaker of Finnish with an interest in Customer Service to work for an established UK company working with accomplished brands across a range of sectors nationwide. Extensive product training will be provided to empower you to deliver great results and quality service to the company's clients. Responsibilities and Duties To assist customers with any queries via telephone, email, fax, etc To approach customers with a supportive attitude and endeavour to maximise customer satisfaction To take ownership of and resolve customer queries Build effective and lasting relationships with customer Qualifications and Skills To have a desire to learn Be willing to work flexible days Monday - Sunday, standard office hours Excellent communication skills An empathetic and supportive approach Benefits This is a full time, permanent position offering a salary of £17,000 pa and attractive company benefits such as discount products at high street stores, health care...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Gateshead
    Salary:
    £16000 - £17000
    Job Ref:
    Mcls
    Read More
  • French Customer Service Agent

    Advancing People Multilingual - Recruitment Specialists are now recruiting for a Multilingual Customer Service Agent for an established company based in Gateshead near Newcastle. A fantastic opportunity has arisen for a native or fluent speaker of French with an interest in Customer Service to work for an established UK company working with accomplished brands across a range of sectors nationwide. Extensive product training will be provided to empower you to deliver great results and quality service to the company's clients. Responsibilities and Duties To assist customers with any queries via telephone, email, fax, etc To approach customers with a supportive attitude and endeavour to maximise customer satisfaction To take ownership of and resolve customer queries Build effective and lasting relationships with customer Qualifications and Skills To have a desire to learn Be willing to work flexible days Monday - Sunday, standard office hours Excellent communication skills An empathetic and supportive approach Benefits This is a full time, permanent position offering a salary of £17,000 pa and attractive company benefits such as discount products at high street stores, health care ...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Gateshead
    Salary:
    £16,000 - £17,000
    Job Ref:
    Mlcs
    Read More
  • Swedish Customer Service Advisor

    Advancing People Multilingual - Recruitment Specialists are now recruiting for a Swedish Speaking Customer Service Advisor for their client based in Trafford Park, Greater Manchester. As a Swedish Speaking Customer Service Advisor it will be your responsibility to work with customers, primarily those based in the Swedish speaking region and covering the Swedish speaking markets, providing excellent customer service via phone, live-chat and email ensuring enquiries are dealt with in a prompt and professional manner. Roles & Responsibilities: Receive incoming calls Deliver high quality customer service Assist with new customer's enquiries Process orders received via the telephone, fax, e-mail or internet Be proactive in the area of Customer retention Person Specification: Fluent in Swedish Strong customer focus and professional approach Excellent communication skills, both oral and written Ability to work effectively as part of a team Good computer skills Positive "can do" attitude This is a full time Permanent position offering an annual salary of up to £21,000 + attractive company benefits.

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Trafford Park
    Salary:
    21000
    Job Ref:
    PCS
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  • Spanish Customer Service Advisor

    Advancing People Multilingual - Recruitment Specialists are now recruiting for a Spanish Speaking Customer Service Advisor for their client based in Clerkenwell, London. As a Spanish Speaking Customer Service Advisor it will be your responsibility to work with customers, primarily those based in the Spanish speaking region and covering the Spanish speaking markets, providing excellent customer service via phone, live-chat and email ensuring enquiries are dealt with in a prompt and professional manner. Roles & Responsibilities: Receive incoming calls Deliver high quality customer service Assist with new customer's enquiries Process orders received via the telephone, fax, e-mail or internet Be proactive in the area of Customer retention Person Specification: Fluent in Spanish Strong customer focus and professional approach Excellent communication skills, both oral and written Ability to work effectively as part of a team Good computer skills Positive "can do" attitude This is a full time Permanent position offering an annual salary of £21,000 + attractive company benefits. Advancing People Multilingual - Recruitment Specialists Advancing People Multilingual Ltd is an Equal Opportu...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Islington
    Salary:
    21,000
    Job Ref:
    ISS
    Read More

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