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    Dutch Customer Service Representative (part-time) - Limerick

    Overview of Role The viagogo group – the world’s largest source of live event tickets – is growing quickly and is looking to hire ambitious and talented people to join our global operations team. This is an exciting opportunity to join a fast-paced energetic company which is the main global hub for Customer Service worldwide. The viagogo group is a global business with local language websites in over 150 countries. You will be joining a technology company which constantly looks at process improvement and to build, shape and deliver excellent customer service through constantly reinventing and innovating the service that we provide. You will have the chance to work in a multi-national environment with colleagues from over 20 countries. The Customer Service Representativerole offers a unique opportunity to take on customer-facing responsibilities that directly impact our success. The role will involve providing first class service to our customers and assisting with key operational tasks. This is a fantastic opportunity to work and learn about live events globally e.g. sports, concerts and theatre. There are plenty of opportunities for progression through the company - we are more...

    Job Type:
    Permanent Contract, Part-Time Position
    Location:
    Limerick
    Salary:
    20000-30000
    Job Ref:
    NL P-T
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  • German Customer Service Rep - Lisbon

    We’re looking for near native German speakers with 6-12 months experience in customer service. If working in a warmer climate is something you have been looking for that Lisbon, Portugal with our international client is the place to be. Your Tasks: Take incoming calls and emails Dealing with and resolving queries and issues customers may be having. Advice customers on the best products/services to purchase in order to create the best customer experience possible, Help customers carry out online reservations and purchases online. Provide feedback where necessary on actions to be taken to improve team productivity and performance. Our Client: Work for an international giant here in Lisbon – An organisation that helps some of the biggest and most respected brands with their customers – offering customer service, technical support and analytical centres around the globe. Main Requirements: You will need the following to qualify for this Job: Near native German Good English Excellent communication skills (written & verbal) 6-12 months Customer Service experience OK with working in Shift Good time management Good computer skills. Where is the job located? Lisbon, Portugal – work on th...

    Job Type:
    N/A
    Location:
    Lisbon
    Salary:
    Apply within
    Job Ref:
    JN -082018-2743
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  • French Customer Service Agent - lisbon

    We’re looking for near native French speakers with 6-12 months experience in customer service. If working in a warmer climate is something you have been looking for that Lisbon, Portugal with our international client is the place to be. Your Tasks: Take incoming calls and emails Dealing with and resolving queries and issues customers may be having. Advice customers on the best products/services to purchase in order to create the best customer experience possible, Help customers carry out online reservations and purchases online. Provide feedback where necessary on actions to be taken to improve team productivity and performance. Our Client: Work for an international giant here in Lisbon – An organisation that helps some of the biggest and most respected brands with their customers – offering customer service, technical support and analytical centres around the globe. Main Requirements: You will need the following to qualify for this Job: Near native French Good English Excellent communication skills (written & verbal) 6-12 months customer service experience OK with working in Shift Good time management Good computer skills. Where is the job located? Lisbon, Portugal – work on th...

    Job Type:
    Permanent
    Location:
    Lisbon
    Salary:
    Apply within
    Job Ref:
    JN -082018-2741
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  • Italian Speaking Customer Service Representative - Heinsburg

    As the Summer heats up - wouldn't you like to help others cool down? Speak near native Italian & want to work in Customer Service? We are looking for near native Italian speakers with a fluent level of German to join the Customer Service team here in Heinsburg, a city in Germany that nears the border of the Netherlands. This is a customer service job that can offer you more than simply answering the phones. You will get the opportunity to up-sell and cross-sell our clients products as well as translate from German to Italian for you and your customers. What will you do in this job? For this Customer service job, you will be responsible for the following tasks: Answer incoming calls and emails with clients and customer queries and issues. There a small twist with this job as you will get the chance to up and cross sell products to those that ring in. Don't worry, there isn't any sales targets. The reason we are looking for you to speak a fluent level of German is because you will need to translate from German to Italian in order to help customers and yourself in your day-to-day tasks. Who will you be working for? You will get the chance to work for an international company that s...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Heinsberg, Nordrhein-Westfalen
    Salary:
    €1800 - €2000 per month
    Job Ref:
    JN -052017-2386
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  • Greek + German Speaking Customer Service Representative – Heinsberg

    Greek + German Customer Service Representative wanted here in Heinsberg, Germany for the international German manufacturer. Once you have a near native level of Greek and German and excellent written and verbal communication in both along previous customer service experience – then we would love to talk. Your Tasks: You will take incoming calls and emails from customers with questions or issues. There is a small twist in this job, as you will get the opportunity to cross-sell products to customers you believe will benefit them. You will need to translate text from German to Greek – keeping an eye on grammar and spelling. Our Client: Work for an international e-commerce company that specialises in quality products and service to their clients worldwide. Our client’s sole goal is to provide a fresh and clean work environment for all with their innovative and professional German manufactured products. Main Requirements: You will need the following to qualify for this job: Near native level of Greek Near native level of German Excellent communication skills (written & verbal) 1 -2-year customer service experience Sales experience would be a big plus for your application Good IT Skil...

    Job Type:
    Permanent
    Location:
    Heinsberg
    Salary:
    23000 - 24000
    Job Ref:
    JN -052017-2387
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  • French + German Customer Service Representative – Heinsburg

    French + German Customer Service Representative wanted here in Heinsberg, Germany for the international German manufacturer. Once you have a near native level of French and German and excellent written and verbal communication in both along previous customer service experience – then we would love to talk. Your Tasks: You will take incoming calls and emails from customers with questions or issues. There is a small twist in this job, as you will get the opportunity to cross-sell products to customers you believe will benefit them. You will need to translate text from German to French – keeping an eye on grammar and spelling. Our Client: Work for an international e-commerce company that specialises in quality products and service to their clients worldwide. Our client’s sole goal is to provide a fresh and clean work environment for all with their innovative and professional German manufactured products. Main Requirements: You will need the following to qualify for this job: Near native level of French Near native level of German Excellent communication skills (written & verbal) 1 -2-year customer service experience Sales experience would be a big plus for your application Good IT ...

    Job Type:
    Permanent
    Location:
    Heinsberg
    Salary:
    23000 - 24000
    Job Ref:
    JN -062018-2692
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  • Flemish + German Customer Service Representative – Heinsberg

    Flemish + German Customer Service Representative wanted here in Heinsberg, Germany for the international German manufacturer. Once you have a near native level of Flemish and German and excellent written and verbal communication in both along previous customer service experience – then we would love to talk. Your Tasks: You will take incoming calls and emails from customers with questions or issues. There is a small twist in this job, as you will get the opportunity to cross-sell products to customers you believe will benefit them. You will need to translate text from German to Flemish – keeping an eye on grammar and spelling. Our Client: Work for an international e-commerce company that specialises in quality products and service to their clients worldwide. Our client’s sole goal is to provide a fresh and clean work environment for all with their innovative and professional German manufactured products. Main Requirements: You will need the following to qualify for this job: Near native level of Flemish Near native level of German Excellent communication skills (written & verbal) 1 -2-year customer service experience Sales experience would be a big plus for your application Good...

    Job Type:
    Permanent
    Location:
    Heinsberg
    Salary:
    23000 - 24000
    Job Ref:
    JN -062018-2690
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  • English + German Customer Service Representative – Heinsberg

    English + German Customer Service Representative wanted here in Heinsberg, Germany for the international German manufacturer. Once you have a near native level of English and German and excellent written and verbal communication in both along previous customer service experience – then we would love to talk. Your Tasks: You will take incoming calls and emails from customers with questions or issues. There is a small twist in this job, as you will get the opportunity to cross-sell products to customers you believe will benefit them. You will need to translate text from German to English – keeping an eye on grammar and spelling. Our Client: Work for an international e-commerce company that specialises in quality products and service to their clients worldwide. Our client’s sole goal is to provide a fresh and clean work environment for all with their innovative and professional German manufactured products. Main Requirements: You will need the following to qualify for this job: Near native level of English Near native level of German Excellent communication skills (written & verbal) 1 -2-year customer service experience Sales experience would be a big plus for your application Good...

    Job Type:
    Permanent
    Location:
    Heinsberg
    Salary:
    23000 - 24000
    Job Ref:
    JN -062018-2691
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  • Czech + German Customer Service Representative – Heinsberg

    Czech + German Customer Service Representative wanted here in Heinsberg, Germany for the international German manufacturer. Once you have a near native level of Czech and German and excellent written and verbal communication in both along previous customer service experience – then we would love to talk. Your Tasks: You will take incoming calls and emails from customers with questions or issues. There is a small twist in this job, as you will get the opportunity to cross-sell products to customers you believe will benefit them. You will need to translate text from German to Czech – keeping an eye on grammar and spelling. Our Client: Work for an international e-commerce company that specialises in quality products and service to their clients worldwide. Our client’s sole goal is to provide a fresh and clean work environment for all with their innovative and professional German manufactured products. Main Requirements: You will need the following to qualify for this job: Near native level of Czech Near native level of German Excellent communication skills (written & verbal) 1 -2-year customer service experience Sales experience would be a big plus for your application Good IT Skil...

    Job Type:
    Permanent
    Location:
    Heinsberg
    Salary:
    23000 - 24000
    Job Ref:
    JN -062018-2693
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  • German Customer Service Representative - Berlin

    German Customer Service Representative interested in working within a target driven office for a big player in online services - here is the job for you in Berlin, Germany. You will need a minimum of 6-12 months of German speaking customer service/call centre experience in order to apply. Your Tasks: You will be tasked with helping customers via phone and email with any issues they may have with the service. You will be required to keep yourself up to date on the service in order to help the customers the best you can. You will be working with specific targets that revolve around customer satisfaction and talk time etc. Asking for customer feedback is a high priority here as our client is always looking to improve. Our Client: Work for a company that operates worldwide, supporting millions of customers with a safe and secure way to purchase on the world wide web. Our client offers amazing career growth opportunities, benefits and brand name behind you-you will want to know more! Main Requirements: You will need the following in order to qualify for this job: Near native German Good level of English Excellent communication skills (written & verbal) 6-12 months customer service/ca...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Berlin,
    Salary:
    €22000 - €23000 per annum
    Job Ref:
    JN -072018-2716
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  • German Customer Service Representative - North Dublin

    German Customer Service Representative interested in working within a target driven office for a big player in online services - here is the job for you in North Dublin, Ireland. You will need a minimum of 6-12 months of German speaking customer service/call centre experience in order to apply. Your Tasks: You will be tasked with helping customers via phone and email with any issues they may have with the service. You will be required to keep yourself up to date on the service in order to help the customers the best you can. You will be working with specific targets that revolve around customer satisfaction and talk time etc. Asking for customer feedback is a high priority here as our client is always looking to improve. Our Client: Work for a company that operates worldwide, supporting millions of customers with a safe and secure way to purchase on the world wide web. Our client offers amazing career growth opportunities, benefits and brand name behind you-you will want to know more! Main Requirements: You will need the following in order to qualify for this job: Near native German Good level of English Excellent communication skills (written & verbal) 6-12 months customer serv...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Dublin North,
    Salary:
    €24000 - €25000 per annum
    Job Ref:
    JN -072018-2714
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  • German Customer Service - Prague

    Work in the city with the largest castle in the world dating all the way back to the 9th century (according to the Guinness book of world records). Our Client is looking for near native German speakers to join their customer service team here in Prague, Czech Republic. This is a small but fast growing team looking for German speakers with 6 months customer service experience and a thirst to grow as there is certainly room to grow within just 6 short months of working here in Prague - Keep reading & don't forget to apply today so that you can looking forward to earning 40,000 Czech Koruna gross per month with great bonus features. What will you do in this job? As the German Customer Service agent, here in Prague, you will be responsible for taking incoming calls and emails from both customers and clients who may have queries and/or issues in relation to use of products and services and possible billing issues. All the while you will need to focus on delivering the best customer service experience to all making sure issues are resolved in a timely and professional manner. Who will you be working for? How does it feel to work for an international service provider? A company with ov...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Prague,
    Salary:
    £40000 - £41000 per annum + REMEMBER: You are payed in Czech Koruna
    Job Ref:
    JN -022018-2607
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  • German Quality Assurance Analyst – Prague

    German Quality Assurance Analyst with an international service provider here in Prague, Czech Republic. We’re looking for near native German speakers with a good level of English and previous experience in Customer Service and a similar role such as trainer/coach and/or Quality Assurance. Interested in Prague? Your Tasks: You will need to know the product offering inside and out in order to define and develop the right training plans for fellow employees in various departments. You will be working closely with sales managers to provide feedback and recommendations on quality improvement on a regular basis. From time to time you will work over the phone and via email You will be providing training to various teams on company products and any new developments. You will need to regularly create reports to monitorthe quality and performance of teams. Our Client: Work for a well-known and trusted the international service provider. A company with over 500,000 commercial accounts in near 50 countries and employing up to 6,000 employees from across the globe. There is a strong promise of career progression – keep reading for more now! Main Requirements: You will need the following skil...

    Job Type:
    Permanent
    Location:
    Prague
    Salary:
    50000 gross per month
    Job Ref:
    JN -082018-2733
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  • German B2B Customer Service Representative - Cork

    German speaking B2B Customer Service Representative wanted here in Cork, Ireland for a large player in the pharmaceuticals sector. If you have previous experience in the business to business sector, a minimum of 1 years customer service experience and know your way around SAP -We'd love to talk. Keep reading to learn more & don't forget to apply. Your Tasks: You will be responsible for managing orders via phone, email and fax. You will enter these orders in SAP You will be tasked with the management of tier 1 disputes, identifying and quickly resolving said disputes. You will be dealing with both internal and external partners and contacts Focusing with every interaction that you deliver A+ customer service. Our Client: Work for a company where a strong work-life balance is paramount a company with over 140 years' experience in the industry of pharmaceuticals. Our client employs near 40,000 people in over 140 countries. They produce a wide range of products around pharmaceuticals. Work within a multicultural environment, experience different cultures and broaden your horizons. Main Requirements: You will need the following skills in order to qualify for this job: Near native Ger...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Cork City,
    Salary:
    €24000 - €32000 per annum
    Job Ref:
    JN -022015-1701
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  • Spanish Customer Service Team Lead – Limerick

    Spanish Customer Service Team Lead for an international company in the medical industry here in Limerick, Ireland. You will need a near native level of both Spanish & English (written & verbal) as well as 3-4 years customer service experience and a minimum of 1`year team lead experience. Your Tasks: You manage the daily operations of the team – This can include various factors such as; leave requests, query management and back order scenarios. You will focus on the team’s adherence to company and European guidelines within their day-to-day and ensure that weekly & monthly stats are issued to the relevant parties. You will be the point of escalation for your team should issues arise. You will become the go-to expert on tender and pricing for specific markets etc. Ensuring that tender submissions are managed effectively by the team and keep a close watchful eye on performance management too. You will work closely with the various lead’s in other departments throughout the company. You will be responsible for recruitment (interviewing and new hire integration) as well as coach and mentoring team members on best practice. Our Client: Work for a company with over 50 years in the medi...

    Job Type:
    Permanent
    Location:
    Limerick
    Salary:
    30000 - 35000
    Job Ref:
    JN -082018-2739
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  • German Speaking Customer Service - Dublin

    Love capturing the moment? If you speak German & like helping others with their techy gadget then this is a great job for you. We are looking for a Dutch customer service agent to join the team here in Dublin. Work in one of the biggest art scenes today & grow your career abroad What will you do in this job? For this German Customer Service job, it will be your responsibility to deliver first class customer service over both the phone and email, solving problems with both hardware and software of customers. Moreover, you will be expected to maintain and update the customers' database to ensure that all issues are resolved in a timely and effective manner. Who will you be working for? Work for the world's #1 customer experience driven outsourcing giant here in their office in Dublin North. With a strong promise of career progression (80% internal promotions) and amazing employee benefits on offer, this is a company you will want to grow with. With over 30 office locations around the world and 120,000+ employees working in over 50 languages, they are currently looking for Finished speakers to join their spots ware customer service department. Who are we looking for? We're on the h...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Dublin,
    Salary:
    €22000 - €24000 per annum
    Job Ref:
    JN -022018-2601
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  • Dutch Customer Service for Food/Beverage Industry - Belfast

    Job Summary: Dutch Speakers with a passion for helping others – who are well in the know when it comes to MS Office and is a typing master with up to 35+ words per minute. How does working in Belfast for a client of ours who just received a new project within the food/beverage industry? This could be your next exciting step abroad. In terms of Salary you can expect to earn £15,000 gross per annum. What will you do in this job? As part of this new Dutch Customer Service team here in Belfast it will you job to answer all incoming calls and emails from customers with any issues and queries - with such task you will need to follow supplied scripts in order to ensure the customer is fully satisfied. You will also need to document and log all issues you encounter in the CRM system after you have fully descriptive to resolve any issues customers have. Not forgetting to keep yourself fully up to date on all of the products and services that this particular project has so that you can always supply the most accurate information. Who will you be working for? Our client nearly 15 years established now employing over 600 employees in the UK and Northern Ireland is a technology and services ...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Belfast
    Salary:
    14000 - 15000
    Job Ref:
    JN -092016-2159
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  • Dutch + German Customer Relationship Manager - Gutersloh

    Job Summary Speak both Dutch & German? Have you been working in Customer Service for a while now but need to go the next step up? How about join the team in Gutersloh? We are looking for the next Multilingual Customer Relationship Manager to join our client in Germany - They are working with a pharma supplier who is looking to grow its very own client base. Keep reading for more - Learn more about your future job & earning €31,000 gross per annum. What will you do in this job? As part of the B2B Customer Relationship team it will be your job to work closely with clients over the phone, helping them with any queries or issues they may have about their orders and payments. You will be working closely with logistics too as clients may also have questions about the delivery of their medical goods. You will get the chance to help a number of account managers prepare offerings for their clients abroad. Who will you be working for? Our client is an international outsourcing giant, one who employs a number of multinationals in Germany and in many other countries in the European Union. They are currently working with a client who is a big player in the pharma goods sector - where they wo...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Gütersloh, Nordrhein-Westfalen
    Salary:
    €30000 - €31000 per annum
    Job Ref:
    JN -112016-2224
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  • Operations Manager (Insurance Sector) - Dublin

    Operations Manager wanted here in Dublin, Ireland – We’re looking for an experienced and manager with a proven track record of people management preferably in a call centre environment. If this sounds like the job for you and you are looking to earn between €50,000 - €55,000 gross per annum, call us now to get the process started. Your Tasks: You will support your team on a day-to-day basis, focusing on achieving targets each week/month/quarter. Manage the junior team leaders, monitoring them in terms of productivity, target progression and team goals. Support an atmosphere on open and honest communication Drive teams with regular initiatives to engage and motivate Identify and implement system processes that will drive productivity and employee satisfaction Monitor and participate in maintaining good B2B relationships. Our Client: Work for a well-known giant in the healthcare industry. Work along the coast of Ireland: Dublin. Our client has office locations all over the world and can offer you an amazing career growth opportunity here in Dublin today. Main Requirements: You will need the following in order to qualify for this job: Near native English Excellent communication ski...

    Job Type:
    Permanent
    Location:
    Dublin
    Salary:
    50000 - 55000
    Job Ref:
    JN -082018-2723
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  • Italian Customer Service (insurance sector) – Dublin

    Italian speaking Customer Service Representative wanted here in Dublin, Ireland to join the growing team in supporting the Italian Market within the health and insurance sector. This is a great opportunity abroad for those looking to get away from the call centre environment and are ok in working in shifts. Your Tasks: You will take incoming calls and emails from Italian customers with issues and queries. You will be working in shifts as this Customer Service team operate 24/7 You will work towards monthly and quarterly targets and need to strive in delivering excellence in service. Our Client: Work for a well-known giant in the healthcare industry. Work along the coast of Ireland: Dublin. Our client has office locations all over the world and can offer you an amazing career growth opportunity here in Dublin today. Main Requirements: You will need the following in order to qualify for this job: Near native Italian Good level of English Excellent communication skills (written & verbal) 1-year Customer Service experience Comfortable working under deadlines OK with working in Shifts Previous experience within the insurance sector would be beneficial. Where is the job located? Dubli...

    Job Type:
    Permanent
    Location:
    Dublin
    Salary:
    25000
    Job Ref:
    JN -092018-2752
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