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  • French Customer Service Representative - Dublin

    French speaker with an excellent level of English (written & verbal) skills, a proven track record in working within the Customer Service (2 years’ experience)? If you answer yes, then we would love to talk. Our client based in Blanchardstown, Dublin is looking for French speaking Customer Service Representatives. In order to apply, you must have a valid EU Passport or a STAMP4/Work Permit. Your Tasks: You will work via phone, email and online chat when discussing and solving any customer queries. You will be working closely with various other departments in order to resolve any problems/issues customers may have. As this will be a fast-paced environment you will need to prioritize well your workload in order to keep in line with and achieve KPI’s. Compile reports on a regular basis in order to identify and improve certain company processes. Our Client: Work for one of the leading e-commerce providers for international brands. Our client prides themselves on their excellent services, overall quality and great team working with them. Main Requirements: near native French Near native English Excellent communication skills (written & verbal) 2 years minimum customer service is cruc...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Dublin
    Salary:
    24000 - 25000
    Job Ref:
    JN -072015-1811
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  • Flemish Customer Service

    We’re looking for near native Flemish speakers with 6-12 months experience in customer service. If working in a warmer climate is something you have been looking for that Porto, Portugal with our international client is the place to be. How could you say no to this beautiful coastal city that has a lower cost of living than Lisbon? Your Tasks: Take incoming calls and emails Dealing with and resolving queries and issues customers may be having. Advice customers on the best products/services to purchase in order to create the best customer experience possible, Help customers carry out online reservations and purchases online. Provide feedback where necessary on actions to be taken to improve team productivity and performance. Our Client: Work for an international giant here in Porto – An organisation that helps some of the biggest and most respected brands with their customers – offering customer service, technical support and analytical centres around the globe. Main Requirements: You will need the following to qualify for this Job: Near native Flemish Good English Excellent communication skills (written & verbal) 6-12 months Customer Service experience OK with working in Shift G...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Portugal
    Salary:
    17000 - 20000
    Job Ref:
    JN -022019-2861
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  • German Customer Support Representative – Cork

    Near-native and outgoing German speakers wanted for a fast growing and exciting customer support team here in Cork. Your enthusiasm and customer focused attitude is what we’re looking for here along with excellent communication skills. Shift work is involved to make sure you can work with this, along with a great competitive salary, relocation package & bonus structures. Your Tasks: You will deal with German-speaking customers, helping them with any questions/queries about the equipment they have purchased. There is no rigid answer booklet, our client invites you to bring your creativity to the team when helping customers. You will focus on the overall customer experience and always strive for success. Our Client: Work for an International Irish Outsourcing company that makes some serious headway. Reaching for the stars is the only way they know how to grow, and they want you to join the team. They have project-based teams and the project they want you for is with the travel and tourism sector here in Cork. Main Requirements: You will need the following to qualify for this job: Near native German Good level of English Excellent communication skills (written & verbal) 6-12 months...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Cork
    Salary:
    25500
    Job Ref:
    JN -022019-2847
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  • Customer Service Medewerker - Porto

    Werken in Porto Als werken in een warmer klimaat iets is waar je naar op zoek bent, is Porto de place to be! Voor onze internationale klant zoeken wij iemand die barst van enthousiasme! Heb jij 6 maanden ervaring in de klantenservice en ben jij klaar voor een nieuwe uitdaging, dan moet je zeker verder lezen en misschien werk jij straks in het prachtige Porto! Wat ga jij doen in deze baan? Als customer service medewerker in Porto ben jij verantwoordelijk voor de volgende taken: Beantwoorden van inkomende oproepen en e-mails Oplossen van vragen en problemen die klanten mogelijk ondervinden Adviseer klanten over de aanschaf van de beste producten / diensten om de best mogelijke klantervaring te creëren Help klanten bij online reserveringen en online aankopen Geef waar nodig feedback over acties die moeten worden ondernomen om de productiviteit en prestaties van het team te verbeteren Voor wie ga je werken? Je gaat werken in Porto voor een internationale gigant. Een organisatie die enkele van de grootste en meest gerespecteerde merken helpt met hun klanten – doormiddel van klantenservice, technische ondersteuning en analytische centra over de hele wereld aan te bieden. Waar zijn wij...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Portugal
    Salary:
    1247 bruto per maand
    Job Ref:
    JN -022019-2860123
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  • German Customer Service in Sporting sector - Dublin

    German speakers interested in sporting goods and sports itself - we would love to talk. A major sporting brand is looking for German speakers to join their customer service excellence team here in Dublin. With a competitive salary, performance bonuses and great company benefits, this is a job abroad you certainly won't want to miss. Keep reading for more. What will you do in this job? As part of the Sporting Customer Service team here in Dublin means that you will be responsible for offering customer service via phone and email to customers about our client's wide range of products, logging detailed information into the company database in order to help future service and training in new recruits and above all else provide the very best of service. Who will you be working for? Work for the world's #1 customer experience driven outsourcing giant here in their office in Dublin North. With a strong promise of career progression (80% internal promotions) and amazing employee benefits on offer, this is a company you will want to grow with. With over 30 office locations around the world and 120,000+ employees working in over 50 languages they are currently looking for German speakers ...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Dublin North,
    Salary:
    €21000 - €22000 per annum
    Job Ref:
    JN -012018-2590
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  • German Technical Customer Service Rep - Amsterdam

    German Speakers are wanted for a German Customer Service job here in Amsterdam - The Cultural Capital of Europe! How does working with the world's #1 customer experience focussed outsourcing giant to join the technical customer service team for a major client of theirs here in Amsterdam? We're looking for near native German speakers with excellent English, good PC skills & excellent problem-solving skills. You have 6 -12 months customer service experience (preferably in a contact center). What will you do in this Customer Service Job? As a Technical Customer Service Agent, you will be responsible for taking all incoming calls, emails and online chat from customers with queries and issues. It will be up to you in investigate and resolve both their hardware & software issues, not forgetting to take customer details and updating the company CRM system each time. Of course, if the issue needs it, you will be required to escalate to tech support and not forget to stay up to date on the company products and services. Who will you be working for? Work for the world's #1 customer experience driven outsourcing giant in their Amsterdam Office. With a strong promise of career progression (...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Amsterdam,
    Salary:
    €1600 - €1700 per month + Pension Plan & Many More
    Job Ref:
    JN -102017-2520
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  • B2B French Travel Consultant - Dublin North

    Vous êtes passionnée de voyage et une expérience avec un système GDS? We're looking for French speakers experienced in the travel industry & looking for more routine in their schedules. Passionate about travel and have a minimum of 2 years' experience with certain GDS systems & B2B corporate travel. How does working in shifts and earning €27,000 gross per annum sound? Not forgetting great benefits; relocation package, life assurance, health plan and many more. You will have to apply to find out more. What will you do in this job? As part of the B2B Travel Consultants team you will be responsible for taking incoming calls and emails from all corporate clients - helping them with their business travel plans. Listening to them, their requirements and overall budget available. You will need to see the best packages you can that help you achieve targets while also keeping the customer in mind and being able to deliver on their needs (find the perfect balance). 70% of your time will involve helping business clients adjust their travel plans and bookings and 30% of the time taking new bookings and aiding in any troubleshooting issues. Who will you be working for? Work for the world's #...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Dublin North,
    Salary:
    €26000 - €27000 per annum + Benefits & Relocation Package
    Job Ref:
    JN -012018-2583
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  • Norwegian Speaking Customer Service Social Media Belfast

    Job Summary This is an exciting opportunity for Norwegian speakers, as we have a job in Belfast for those who like to actively engage with consumers, helping them with queries, monitoring conversations for grammar mistakes, misspellings and if there any inappropriate language. This is for someone with excellent written skills in both Norwegian and English as you will be communicating with end users in written form online. Do you already live in Ireland and if not are you available to relocate on short notice? If so keep reading and if you are interested register with us and apply. What will you do in this job? Your job as the newest Norwegian speaking recruit will be to join the IT Support department, where you will focus on communicating with online users in written form where you will monitor online activity via social media. In groups that you will find on the likes of Facebook and issues that customers may have on Twitter too, here you will be answering any queries that may be posted by end users of our client's products and services. As you will be working closely with customers of our client it is important that you have a good knowledge of their product and service offeri...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Belfast, County Antrim
    Salary:
    £15000 - £15600 per annum
    Job Ref:
    JN -042017-2332
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  • Dutch Customer Service job - Belfast

    Job Summary: Calling all Dutch Speakers looking to live & work in Belfast - We have a new Customer Service Job ready & waiting. Have a minimum of 6 months experience in the Customer Service Sector? Ok with working in shifts? This could be the job for you - Look forward to earning up to £15,000 gross per annum with the opportunity of increasing after your first 6 months. For more information Keep reading & don't forget to apply and send us your CV in English. What will you do in this job? With this Dutch speaking customer service role, your main job falls under the processing of online orders of our clients products and services. Addressing customer queries and requests in a professional and timely manner. Create, update and manage customer information within the database. Who will you be working for? Our client nearly 15 years established now employing over 600 employees in the UK and Northern Ireland is a technology and services provider. With this particular client looking for a number language speakers they are currently looking for a Dutch speaker to fill the position of customer service representative. With quirky benefits offered such as a weekly snack and getting you birt...

    Job Type:
    N/A
    Location:
    Belfast
    Salary:
    £15000 gross per annum
    Job Ref:
    JN -092014-1449
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  • German Customer Service Representative - Galway

    German speaking Customer Service Representative wanted in Galway, Ireland for international medical/healthcare manufacturer. We’re looking for a near native German speaker with a good level of English and strong attention to detail to join the growing team here in Galway. Live and work in a beautiful city that has all the offering of a big city but a small town feel. Your Tasks: You will be tasked with processing orders that have come in via the CRM system. Review and maintain customers’ orders regularly. Investigate and resolve any customer issues in a timely and efficient manner. Take incoming calls, emails and fax issues from customers with regards to pricing, inventory, terms and deliveries. Keep yourself up to date with the company’s level of inventory. Work with various departments within the company Responsible for communicating any customer account changes to the relevant account manager within the sales team. Our Client: Work for a global manufacturer with the medical/healthcare industry here in Galway, Ireland. With over 100 years in the business and near 100,000 employees across the globe, this is certainly a company you will want to work with. Main Requirements: You ...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Ireland
    Salary:
    24000 - 26000
    Job Ref:
    JN -032019-2890
    Read More
  • Billingual Customer Service Agent

    Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 267 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies. As a Billingual Europe Customer Service Agent, your primary responsibilities will be assisting our customers and helping to resolve their inquiries. By using the latest in modern communication and technology tools, you will be able to provid...

    Job Type:
    N/A
    Location:
    Dundalk
    Salary:
    N/A
    Job Ref:
    R0042765
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  • Russian CIP Agent

    Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 267 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies. The Customer Identity Advisor 2 within Financial Services ensures our customers are compliant with our Compliance Policy as defined in PayPal’s Terms of Use. They help to ensure that we implement the appropriate controls and monitoring in or...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Dundalk
    Salary:
    N/A
    Job Ref:
    R0042715
    Read More
  • French Merchant Risk Consulting Specialist

    Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 267 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies. A typical day for the Merchant Risk Consulting Specialist • You will conduct a holistic risk review of Merchants in the Business Seller Segment through various workflows. (including but not limited to case, phone, email, PET channels) • Your...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Dublin
    Salary:
    N/A
    Job Ref:
    R0041955
    Read More
  • German Merchant Risk Specialist

    Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 267 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies. A typical day for the Merchant Risk Consulting Specialist • You will conduct a holistic risk review of Merchants in the Business Seller Segment through various workflows. (including but not limited to case, phone, email, PET channels) • Your...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Dublin
    Salary:
    N/A
    Job Ref:
    R0042713
    Read More
  • Spanish Chargebacks Agent

    Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 267 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies. The Chargeback Agent works chargebacks initiated by buyers through their credit card company. They use discretionary decision making skills, a thorough understanding of Seller Protection (including card scheme regulations and/or ACH Returns)...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Dublin
    Salary:
    N/A
    Job Ref:
    R0042716
    Read More
  • German Protection Services Agent

    Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 267 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies. The Protection Services Agent assists buyers and helps to resolve their seller dispute inquiries. They complete reviews and resolve claims in a timely and accurate manner using the latest in modern communication and technology tools and thei...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Dundalk
    Salary:
    N/A
    Job Ref:
    R00425051
    Read More
  • German Protection Services Agent

    Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 267 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies. The Protection Services Agent assists buyers and helps to resolve their seller dispute inquiries. They complete reviews and resolve claims in a timely and accurate manner using the latest in modern communication and technology tools and thei...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Dublin
    Salary:
    N/A
    Job Ref:
    R0042505
    Read More
  • German Customer Service Agent Wanted in Brno

    Want to learn more about the Brno Dragon? Well if you speak near native German and have a good level of English - You Can! We are looking for German speakers with customer service experience, who would be interested in living and working abroad here in Brno, Czech Republic. Work for a true industry leader and grow your career in this beautiful city. Look forward to site seeing, a salary that offers a great quality of live here in Brno and benefits today. Keep reading & don't forget to apply now. What will you do in this job? As the German speaking Customer Service Rep, you will be responsible for dealing with both B2B and B2C clients via phone and email. You will, when needed, offer product support and training for customers to make full and better use of their product offerings. Keep in mind that you may also be dealing with invoice queries and finance issues on top of other customer service tasks. Who will you be working for? If you are looking for a multilingual job in an exciting location for a true market leader, then our client here in Brno is the one for you. Early 2000's was when they shot to the top of the ladder in their industry thanks to their superior product offeri...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Brno
    Salary:
    31000 - 31000 gross per month
    Job Ref:
    JN -082017-2458
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  • Dutch Customer Service Administrator - Frankfurt

    Dutch Customer Service Administrator wanted here in Frankfurt, Germany. Have excellent communication skills (written & verbal) in Dutch & English & genuinely interested living and working in Frankfurt for €30,000 - €32,000 gross per annum then keep reading & don't forget to apply. Your Tasks: You will be the first point of contact for clients and suppliers via email and phone. You will be responsible for maintaining the customer database, order & delivery management and processing complaints. Throughout each process you will work towards delivering the best service possible in order to maintain great relationships. Our Client: Work for a leading player in the data related solutions sector - Helping companies that vary in size - our client is currently based in several locations around Germany and looking to grow the team here in Frankfurt. Main Requirements: You will need the following skills in order to qualify for this job: Near native Dutch Good level of English Excellent communication skills (written & verbal) Previous customer service and/or IT Support would be a big plus Target driven Customer focussed OK with working the odd night shift Where is this job located? Frankfur...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Frankfurt am Main,
    Salary:
    €30000 - €32000 per annum
    Job Ref:
    JN -082018-2732
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  • German Customer Care Coordinator - Cork

    If you are looking for a new adventure abroad, check out this German Customer Care Coordinator job in Cork for a great client of ours who operates in the pharmaceuticals industry. Here you could earn between €24,000 - €28,000 gross per year and also have some amazing benefits. Don’t miss out register with us and apply today, you’ll be glad you did. What will you do in this job? You will be the point of contact for these bright minds we mentioned earlier, as you will be responsible for the gathering and management of information from a legal and payment aspect. You will be tasked with the arranging of flights and accommodation of professional guests who fly in for our client. As the people you will be looking after and working with are high profile professionals this can be seen as a demanding job but hey you only have to do it Monday – Friday, you get the weekend all to yourself, and who knows you could always try out one of the hotels you sent the visitors to and have a pampering weekend. Who will you be working for? Our client being nearly 140 years old, employs around 40,000 people in over 140 countries. While producing a wide range of products around pharmaceuticals we know ...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Cork
    Salary:
    24000 - 28000
    Job Ref:
    JN -022015-1707
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