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  • Travel Advisor with Dutch and English

    #FEEL GOOD WITH US! TELUS International Europe is a multilingual contact center, BPO (business process outsourcing) and ITO (information technology outsourcing) provider, delivering high-quality services since 2004. The company has more than 5,500 team members across nine delivery centers: Sofia and Plovdiv (Bulgaria); Bucharest and Craiova (Romania); Cork and Dublin (Ireland), as well as offices in Manchester and Cannock (England). TELUS International Europe offers contact center solutions, ITO and innovative customer service support for global customers in over 35 languages. You’ve always dreamed of discovering the World? You can do it NOW and more importantly you can do it every day! Become part of TELUS International Europe and work for one of our clients who helps people to live their dreams. Your responsibilities: Communicate with international customers on a daily basis via phone and email Consult others about traveling requests in a friendly and professional manner Find the best solution for everyone and propose different options concerning what’s the best for the customers Identify customers and record data Our requirements: You are fluent in Dutch Have a very good leve...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Bulgaria
    Salary:
    0 - 0
    Job Ref:
    TA_DE
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  • Dutch speaking Customer Service Agent

    Entry Level Dutch Customer Service Agents wanted for high profile company here in Cork, Ireland. Here is an entry level job that is sure to help you lift your career off the ground with 4 weeks full training, many career opportunities and an international feel. Our client mainly offers internal promotions to their employees so your hard work is rewarded and awarded fast as you may see a promotion after just 6 months of working here. Interested? Your Tasks: Take incoming calls/emails/chats from customers with regards to queries/issues/bookings etc. Focus on delivering a unique and positive experience for all Dutch-speaking Customers. Process reservations requests. Offer support to loyal customers. Where appropriate, upwell further services offered by the company to maximise revenue. Our Client: Work for one of the world’s leaders in tourism and leisure with a number of well-known brands under their corporate umbrella. This is a company that offers exciting career opportunities, many internal promotions (some after as little as 6 months of working there) and has a number of office locations around the world. Main Requirements: You will need the following to qualify for this job: N...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Cork
    Salary:
    €24,000 - 24,375 per year + relocation package + sign on bonus
    Job Ref:
    34909
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  • German Technical Customer Service Rep - Amsterdam

    German Speakers are wanted for a German Customer Service job here in Amsterdam - The Cultural Capital of Europe! How does working with the world's #1 customer experience focussed outsourcing giant to join the technical customer service team for a major client of theirs here in Amsterdam? We're looking for near native German speakers with excellent English, good PC skills & excellent problem-solving skills. You have 6 -12 months customer service experience (preferably in a contact center). What will you do in this Customer Service Job? As a Technical Customer Service Agent, you will be responsible for taking all incoming calls, emails and online chat from customers with queries and issues. It will be up to you in investigate and resolve both their hardware & software issues, not forgetting to take customer details and updating the company CRM system each time. Of course, if the issue needs it, you will be required to escalate to tech support and not forget to stay up to date on the company products and services. Who will you be working for? Work for the world's #1 customer experience driven outsourcing giant in their Amsterdam Office. With a strong promise of career progression (...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Amsterdam,
    Salary:
    €1600 - €1700 per month + Pension Plan & Many More
    Job Ref:
    JN -102017-2520
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  • German Customer Service in Sporting sector - Dublin

    German speakers interested in sporting goods and sports itself - we would love to talk. A major sporting brand is looking for German speakers to join their customer service excellence team here in Dublin. With a competitive salary, performance bonuses and great company benefits, this is a job abroad you certainly won't want to miss. Keep reading for more. What will you do in this job? As part of the Sporting Customer Service team here in Dublin means that you will be responsible for offering customer service via phone and email to customers about our client's wide range of products, logging detailed information into the company database in order to help future service and training in new recruits and above all else provide the very best of service. Who will you be working for? Work for the world's #1 customer experience driven outsourcing giant here in their office in Dublin North. With a strong promise of career progression (80% internal promotions) and amazing employee benefits on offer, this is a company you will want to grow with. With over 30 office locations around the world and 120,000+ employees working in over 50 languages they are currently looking for German speakers ...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Dublin North,
    Salary:
    €21000 - €22000 per annum
    Job Ref:
    JN -012018-2590
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  • B2B German Travel Consultant - Dublin North

    We're looking for German speakers experienced in the travel industry & looking for more routine in their schedules. Passionate about travel and have a minimum of 2 years' experience with certain GDS systems & B2B corporate travel. How does working in shifts and earning €27,000 gross per annum sound? Not forgetting great benefits; relocation package, life assurance, health plan and many more. You will have to apply to find out more. What will you do in this job? As part of the B2B Travel Consultants team you will be responsible for taking incoming calls and emails from all corporate clients - helping them with their business travel plans. Listening to them, their requirements and overall budget available. You will need to see the best packages you can that help you achieve targets while also keeping the customer in mind and being able to deliver on their needs (find the perfect balance). 70% of your time will involve helping business clients adjust their travel plans and bookings and 30% of the time taking new bookings and aiding in any troubleshooting issues. Who will you be working for? Work for the world's #1 customer experience driven outsourcing giant here in their office in...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Dublin North,
    Salary:
    €26000 - €27000 per annum + Relocation Package & great benefits
    Job Ref:
    JN -012018-2585
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  • B2B French Travel Consultant - Dublin North

    Vous êtes passionnée de voyage et une expérience avec un système GDS? We're looking for French speakers experienced in the travel industry & looking for more routine in their schedules. Passionate about travel and have a minimum of 2 years' experience with certain GDS systems & B2B corporate travel. How does working in shifts and earning €27,000 gross per annum sound? Not forgetting great benefits; relocation package, life assurance, health plan and many more. You will have to apply to find out more. What will you do in this job? As part of the B2B Travel Consultants team you will be responsible for taking incoming calls and emails from all corporate clients - helping them with their business travel plans. Listening to them, their requirements and overall budget available. You will need to see the best packages you can that help you achieve targets while also keeping the customer in mind and being able to deliver on their needs (find the perfect balance). 70% of your time will involve helping business clients adjust their travel plans and bookings and 30% of the time taking new bookings and aiding in any troubleshooting issues. Who will you be working for? Work for the world's #...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Dublin North,
    Salary:
    €26000 - €27000 per annum + Benefits & Relocation Package
    Job Ref:
    JN -012018-2583
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  • German Customer Service Representative - Galway

    German speaking Customer Service Representative wanted in Galway, Ireland for international medical/healthcare manufacturer. We’re looking for a near native German speaker with a good level of English and strong attention to detail to join the growing team here in Galway. Live and work in a beautiful city that has all the offering of a big city but a small town feel. Your Tasks: You will be tasked with processing orders that have come in via the CRM system. Review and maintain customers’ orders regularly. Investigate and resolve any customer issues in a timely and efficient manner. Take incoming calls, emails and fax issues from customers with regards to pricing, inventory, terms and deliveries. Keep yourself up to date with the company’s level of inventory. Work with various departments within the company Responsible for communicating any customer account changes to the relevant account manager within the sales team. Our Client: Work for a global manufacturer with the medical/healthcare industry here in Galway, Ireland. With over 100 years in the business and near 100,000 employees across the globe, this is certainly a company you will want to work with. Main Requirements: You ...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Ireland
    Salary:
    24000 - 26000
    Job Ref:
    JN -032019-2890
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  • Customer Care Specialist (Dutch)

    The Company. Being one of Europe´s leading global outsourcing company with over 60 different locations worldwide, our Client stands for diversity and quality. Working for many of the 500 Fortunes Companies in the world, they are constantly looking for thriving candidates in Barcelona who want to be part of a multicultural environment and develop their skills further. Do you speak Dutch and are you looking for a job in Barcelona? Check this out! The Job. In this position, you will be responsible for ensuring excellent customer service to the Dutch market, creating exceptional value and solving any issues to deliver a consistent quality of service. The main responsibilities involve: – Manage effectively all incoming queries in a customer service environment – Respond to incoming calls and emails from enterprise clients – Gather information from customers, ensure resolutions of queries, and troubleshoot technical issues – Maintain client relationships through product support over the phone – Provide high-quality service – Record all required data elements in CRM to provide a good follow-up and qualitative support The Profile. – You have the following language skills: native level o...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Barcelona
    Salary:
    16000 - 19000
    Job Ref:
    CCS03 Louis
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  • Portuguese Customer Service Representative - Athens

    Portuguese speakers interested in a new adventure and a chance to kick off your career? We have an excellent opportunity for those who have no previous experience! It would be a great benefit if you did have customer service experience but it is not mandatory. If working in a warmer climate & earning well above the average per month is something you have been looking for that Athens, Greece with our international client is the place to be. Your Tasks: Take incoming calls and emails Dealing with and resolving queries and issues customers may be having. Advice customers on the best products/services to purchase in order to create the best customer experience possible, Help customers carry out online reservations and purchases online. Provide feedback where necessary on actions to be taken to improve team productivity and performance. Our Client: Work for an international giant here in Athens, Greece – An organisation that helps some of the biggest and most respected brands with their customers – offering customer care, technical support and analytical centres around the globe. Main Requirements: You will need the following to qualify for this Customer Service Job: Near native Port...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Athens
    Salary:
    N/A
    Job Ref:
    JN -062019-2963
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  • Spanish Customer Service Representative - Athens

    Spanish speakers interested in a new adventure and a chance to kick off your career? We have an excellent opportunity for those who have no previous experience! It would be a great benefit if you did have customer service experience but it is not mandatory. If working in a warmer climate & earning well above the average per month is something you have been looking for that Athens, Greece with our international client is the place to be. Your Tasks: Take incoming calls and emails Dealing with and resolving queries and issues customers may be having. Advice customers on the best products/services to purchase in order to create the best customer experience possible, Help customers carry out online reservations and purchases online. Provide feedback where necessary on actions to be taken to improve team productivity and performance. Our Client: Work for an international giant here in Athens, Greece – An organisation that helps some of the biggest and most respected brands with their customers – offering customer care, technical support and analytical centres around the globe. Main Requirements: You will need the following to qualify for this Customer Service Job: Near native Spanish...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Athens
    Salary:
    N/A
    Job Ref:
    JN -062019-2962
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  • French Customer Support Representative 

    French Customer Support Representative wanted here in Lisbon, Portugal for a well-known and award-winning employer. Here is an opportunity for those with 6 months of experience in customer support to grow their career while exploring more of Europe. Look forward to earning between €850 - €1037 gross per month (dependant on experience) Your Tasks: You will take incoming calls and emails from customers with queries/issues/complaints. Escalate issues where needed. Work with various departments within the company. Update the company customer database with each case you deal with. Adhoc duties where necessary. Our Client: Work for a well-known award-winning business solutions provider here in Lisbon. Our client is expanding within the EU. With over 500 employees and being well known for their constant support to their employees to grow, this is a company you and your career will love. Main Requirements: You will need the following skills in order to qualify for this job: Near native French Good level of English Excellent communication skills (written & verbal) 6 months Customer Service Experience (call centre experience is preferred) Excellent listening skills Customer Focussed Work ...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Lisbon
    Salary:
    10000 - 13000
    Job Ref:
    JN -062019-2948
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  • Dutch Customer Service Agent – Madrid

    Dutch speaking Customer Service Agent for large outsourcing giant here in Barcelona, Spain. All you need for this opportunity in the city known for the saying of ‘’Taking the bull by the horns’’. So go on grab that bull today & apply for Madrid, Spain. Your Tasks: Take incoming queries and issues from customers via email and phone. You will need to investigate and research each issue to identify the root cause and escalate when needed in order to ensure high customer satisfaction. Using your keen eye detail, you will keep an eye on the company and team process and suggest where improvement can be made in order to streamline productivity. Work as part of a supportive team, with your fellow colleagues. Our Client: Work for a multi-award-winning company today - a global leader in the outsourcing sector (contact centres). With near 30 years behind them, they are once more looking to grow their Dutch speaking team here in their office in Madrid, Spain. Main Requirements: You will need the following skills to qualify for this job: Near native Dutch Good level of English Excellent communication skills (written and verbal) 6-12 months Customer Service and/or call centre experience Good ...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Madrid
    Salary:
    N/A
    Job Ref:
    JN -062019-2945
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  • Dutch Customer Service Agent – Barcelona

    Dutch speaking Customer Service Agent for large outsourcing giant here in Barcelona, Spain. All you need for this opportunity in the city known for the saying of ‘’Taking the bull by the horns’’. So go on grab that bull today & apply for Barcelona, Spain. Your Tasks: Take incoming queries and issues from customers via email and phone. You will need to investigate and research each issue to identify the root cause and escalate when needed in order to ensure high customer satisfaction. Using your keen eye detail, you will keep an eye on the company and team process and suggest where improvement can be made in order to streamline productivity. Work as part of a supportive team, with your fellow colleagues. Our Client: Work for a multi-award-winning company today - a global leader in the outsourcing sector (contact centres). With near 30 years behind them, they are once more looking to grow their Dutch speaking team here in their office in Barcelona, Spain. Main Requirements: You will need the following skills to qualify for this job: Near native Dutch Good level of English Excellent communication skills (written and verbal) 6-12 months Customer Service and/or call centre experience...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Barcelona
    Salary:
    N/A
    Job Ref:
    JN -062019-2944
    Read More
  • Danish IT Support Agent - North Dublin

    Danish IT Support agent wanted for one of the world’s leading customer experience driven outsourcing giants here in North Dublin, Ireland. We’re looking for near native Danish speakers with previous IT support experience and have a good working knowledge of various PC operating systems such as Win XP or Win 7. Interested? You know what to do! Your Tasks: You will work on a first-line tech support basis – carrying out routine operating services, such as dealing with customers via phone and email. With each interaction with customers, you will answer questions, resolve issues and perform basic troubleshooting. You will need to document each interaction in the company database for future training and quality purposes. Our Client: Work for the worlds #1 customer experience driven outsourcing giant here in North Dublin, Ireland. There is a strong promise of career progression here as 80% of promotions come for the internal team. Amazing teams, company benefits and employer right here in Dublin. Main Requirements: You will need the following in order to qualify for this job: Near native Danish Good level of English Excellent communication skills (written & verbal) Good working knowled...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Dublin
    Salary:
    22000 - 23000
    Job Ref:
    JN -052019-2935
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  • Italian Customer Relationship Manager - Gutersloh

    Job Summary Speak Italian? Have you been working in Customer Service for a while now but need to go the next step up? How about join the team in Gutersloh? We are looking for the next Multilingual Customer Relationship Manager to join our client in Germany - They are working with a pharma supplier who is looking to grow its very own client base. Keep reading for more - Learn more about your future job & earning €28,000 gross per annum. What will you do in this job? As part of the B2B Customer Relationship team it will be your job to work closely with clients over the phone, helping them with any queries or issues they may have about their orders and payments. You will be working closely with logistics too as clients may also have questions about the delivery of their medical goods. You will get the chance to help a number of account managers prepare offerings for their clients abroad. Who will you be working for? Our client is an international outsourcing giant, one who employs a number of multinationals in Germany and in many other countries in the European Union. They are currently working with a client who is a big player in the pharma goods sector - where they would supply p...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Gutersloh
    Salary:
    27000 - 28000
    Job Ref:
    JN -012017-2271
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  • Finnish Content Management Agent - Berlin

    Job Summary: Speak Finnish and want a fresh start here in Berlin? Join the international team in Customer Service today for an award winning employer here in Germany - this is a customer service job with a twist as you will mainly be working on online content management and ensuring that all online customers experience excellent customer service. For more keep reading & don't forget to click apply now. What will you do in this job? Your day to day duties will look something along the lines of delivering excellent customer service to all customers via online chat and possibly email as you will not need to be on the phone at all - what great news huh?. You will be responsible for the daily management on online content and making sure that each and every customer has a amazing online experience. Who will you be working for? Our client is an international outsourcing giant, one who employs a number of multinationals in Germany and in many other countries in the European Union. Currently they are looking for a fluent English and a near native Finnish speaker to work in their Online Customer Service Department in Berlin, Germany. Who are we looking for? As the next Finnish Customer Se...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Berlin, Berlin
    Salary:
    €160 - €1639 per month + Relocation Package
    Job Ref:
    JN -062017-2426
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  • Swedish B2B Customer Support - Blanchardstown

    Swedish speakers wanted for growing B2B Customer Support team here in Blanchardstown, Dublin. Work with one of the biggest brands known all over the globe. Big Plus - No weekend Shifts Competitive salary, joining bonus and good relocation package all on offer here. Your Tasks: Take incoming calls and emails from business clients in accordance with SLA’s. Provide back-up support and cover. Work closely with other departments within the company in order to ensure A+ customer support. Ensure quality standards are met alongside with customer needs. Our Client: Work for a global office supply organisation with a number of office locations across Ireland. Known as one of the biggest names in the industry, they are growing their customer support team here in Dublin. Main Requirements: You will need the following skills to qualify for this job: Near native level of Swedish Good level of English Excellent communication skills (written & verbal) 6-12 months customer support experience Work well under pressure Great multitasker Where is the job located? Blanchardstown - Dublin - is where our client is based - You will be working in a large suburb that is only 20 minutes’ drive from Dublin ...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Dublin
    Salary:
    25000 - 27000
    Job Ref:
    JN -052019-2939
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  • Norwegian B2B Customer Support - Blanchardstown

    Norwegian speakers wanted for growing B2B Customer Support team here in Blanchardstown, Dublin. Work with one of the biggest brands known all over the globe. Big Plus - No weekend Shifts Competitive salary, joining bonus and good relocation package all on offer here. Your Tasks: Take incoming calls and emails from business clients in accordance with SLA’s. Provide back-up support and cover. Work closely with other departments within the company in order to ensure A+ customer support. Ensure quality standards are met alongside with customer needs. Our Client: Work for a global office supply organisation with a number of office locations across Ireland. Known as one of the biggest names in the industry, they are growing their customer support team here in Dublin. Main Requirements: You will need the following skills to qualify for this job: Near native level of Norwegian Good level of English Excellent communication skills (written & verbal) 6-12 months customer support experience Work well under pressure Great multitasker Where is the job located? Blanchardstown - Dublin - is where our client is based - You will be working in a large suburb that is only 20 minutes’ drive from Dub...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Dublin
    Salary:
    25000 - 27000
    Job Ref:
    JN -052019-2938
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  • Dutch B2B Customer Support - Blanchardstown

    Dutch speakers wanted for growing B2B Customer Support team here in Blanchardstown, Dublin. Work with one of the biggest brands known all over the globe. Big Plus - No weekend Shifts Competitive salary, joining bonus and good relocation package all on offer here. Your Tasks: Take incoming calls and emails from business clients in accordance with SLA’s. Provide back-up support and cover. Work closely with other departments within the company in order to ensure A+ customer support. Ensure quality standards are met alongside with customer needs. Our Client: Work for a global office supply organisation with a number of office locations across Ireland. Known as one of the biggest names in the industry, they are growing their customer support team here in Dublin. Main Requirements: You will need the following skills to qualify for this job: Near native level of Dutch Good level of English Excellent communication skills (written & verbal) 6-12 months customer support experience Work well under pressure Great multitasker Where is the job located? Blanchardstown - Dublin - is where our client is based - You will be working in a large suburb that is only 20 minutes’ drive from Dublin city...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Dublin
    Salary:
    25000 - 27000
    Job Ref:
    JN -052019-2936
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  • Italian Customer Service Representative - Lisbon

    We’re looking for near native italian speakers with 6-12 months experience in customer service to join the care team here in Lisbon, Portugal for an international global leader in the customer service excellence experience. For more on your next opportunity abroad, keep reading! Our client is looking for Italian speakers interested in a part-time and permanent positions Your Tasks: Take incoming calls and emails Dealing with and resolving queries and issues customers may be having. Advice customers on the best products/services to purchase in order to create the best customer experience possible, Help customers carry out online reservations and purchases online. Provide feedback where necessary on actions to be taken to improve team productivity and performance. Our Client: Work for an international outsourcing company whose main aim to deliver the best customer experience possible. Helping their customers worldwide within the Travel/Tourism/Fashion/Technology sector to anticipate and deliver the best service they can with your help. Main Requirements: You will need the following to qualify for this Customer Service Job: Near native Italian Good English Excellent communication s...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Lisbon
    Salary:
    N/A
    Job Ref:
    JN -102018-2782
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