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  • German Client Care Specialist - Relocation Covered

    Haben Sie Deutsch als Muttersprache oder sehr gute Deutschkenntnisse? Wollen Sie die Erfahrung machen, in einem sonnigen Land zu arbeiten? On behalf of our client we are looking for an enthusiastic & communicative Client Care Specialist to join a dynamic team & represent one of the biggest multinational companies worldwide! Are your ready for your next adventure? If yes, we’d love to hear from you! What you will need to do: Act as the first point of contact for all the German-speaking customers Responding promptly to customer inquiries Processing orders, forms, applications & requests Communicating & coordinating with colleagues as necessary Identifying and assessing customers’ needs to achieve satisfaction Requirements : Near-Native German Speaker B2-level English skills Strong phone contact handling skills and active listening Ability to multi-task, prioritize, and manage time effectively Problem solving mindset Benefits : Excellent salary (14 salaries per year), around 1.200-1.400 Euros gross Extra productivity bonuses First-class ongoing training and development Career development opportunities Relocation package in case you reside outside of Greece You will join a multinati...

    Job Type:
    Temporary Contract, Full-Time Position
    Location:
    Athens
    Salary:
    14000 - 17000
    Job Ref:
    REF-1235
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  • Customer Service for Medical Device (German)

    The Company. You are interested in medicine? You would like to help people with a disease? Work for a medical device company, that wants to make the life of people with diabetes easier. Are you looking for a new experience to grow personally and professionally? – Be part of an international team in the amazing Lisbon! The Job. Take care of inqueries from the customers all about the Omnipod-Product, an Insulin Management System. From responding inbound calls, being responsible of orders, coordination of product shipment to customers, providing support and direction to customers, resolve their issues in a timely and empathetic manner and encouraging customers compliance with product utilization. The Profile. The company is recruiting on soft skills, regardless of your field of studies – they will train you in each aspect of the job. Are you customer service oriented, have good communication skills, pro-active and a team player? Then they might have an opportunity for you to join them! – You are a fluent German speaker and have a good level of English – You are energetic and innovative – You are a fast thinker and work proactively – Motivation and teamwork are some of your soft ski...

    Job Type:
    N/A
    Location:
    Lisbon
    Salary:
    N/A
    Job Ref:
    PLTG28
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  • Customer Service for Medical Device (Italian)

    The Company. You are interested in medicine? You would like to help people with a disease? Work for a medical device company, that wants to make the life of people with diabetes easier. Are you looking for a new experience to grow personally and professionally? Be part of an international team in the amazing Lisbon! The Job. • Respond to inboundcalls and customer inquiries regardingInsulet products; • Answering phone inquiries and providing support and direction to customers and resolving customer service issues in a timely and empathetic manner; • Request and collect updated documentation required by the customer’s payer, complete order entry and coordination of product shipment to customers. The Profile. The company is recruiting on soft skills, regardless of your field of studies – they will train you in each aspect of the job. Are you customer service oriented, have good communication skills, pro-active and a team player? Then they might have an opportunity for you to join them! – You are a native Italian native speaker, with fluent English (C1) – You are energetic and innovative – You are a fast thinker and work proactively – Motivation and teamwork are some of your soft sk...

    Job Type:
    N/A
    Location:
    Lisbon
    Salary:
    N/A
    Job Ref:
    PLTI13
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  • Content Moderator (Finnish)

    The Company. Do you enjoy watching content like short lip-sync, comedy or talent videos? Maybe already created some by yourself? Are you always aware of the newest trends on the internet? Do you want to work abroad in a Team of over 80 different nationalities? We might have the right opportunity for you in Lisbon! The Job. Part of your daily activities will be: • Reviewing content (videos, image, text, and audio) in accordance with policies • Responding to customer inquiries regarding Trust & Safety actions, such as abuse reports and enforcement appeals • Ensuring user and brand safety • Able to provide services on a 24/7 shift rotation Disclaimer: please note that these tasks involve extensive exposure to sensitive content, including but not limited to vulgar content, violence, pornography and fake news. The Profile. The company is recruiting on soft skills, regardless of your field of studies – they will train you on every aspect of the job. Are you customer service oriented, have good communication skills, pro-active and team-player? Then they might have an opportunity for you to join them! – You have a fluent level of Finnish and a good level on English – You are looking for...

    Job Type:
    N/A
    Location:
    Lisbon
    Salary:
    18000 - 22000
    Job Ref:
    PLTF05
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  • Logistics Customer Adviser (Swedish)

    The Company. Are you ready for a new life and work experience? Are you looking for a strong company to develop new skills? Are you looking for a People Company with a dynamic and multicultural environment? This is what you will find here! Our client is recognized as the Best Sales and Customer Service Solutions provider in the world and they are looking for motivated candidates to join their international team, including 65 nationalities. The Job. In this position, you would be a Customer Service Representative for one of the worldwide largest package delivery companies which provide specialized transportation. Every day, they manage the flow of goods, funds, and information in more than 200 countries and territories worldwide. You will support our client by helping them over the telephone and via email, with any queries they may have about products or services and also dealing with complaints. It is about providing the best customer experience possible for customers. The Profile. The company is recruiting on soft skills, regardless of your field of studies – they will train you on every aspect of the job. Are you customer service oriented, have good communication skills, pro-ac...

    Job Type:
    N/A
    Location:
    Lisbon
    Salary:
    N/A
    Job Ref:
    PLTS2
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  • Travel App Customer Adviser (German)

    Are you passionate by the Travel & Tourism industry? Do you have a native level of German? Do you have good customer service skills and do you want to start and develop your career in an international and multicultural company? Check this out! The Company. Started up by 2 French entrepreneurs in the year 2000, the Company has become an international Customer Experience Specialist, with a global presence and counting more than 50.000 employees. In their international hub in Lisbon, they are taking care of the customer service experiences on behalf of some of the world’s most progressive brands, mainly from the Travel and Tourism Industry. The Job. You will be working for a booming Travel & Tourism App! In this role, you are responsible to: – Offer information, solutions and to advise customers regarding the company’s services, over the phone, emails and chat – Contribute to a positive customer experience through a responsible treatment of each contact – Achieve the performance targets defined by the project – Ensure and participate in the success of the department – Guarantee clients satisfaction and high level of quality The Profile. – You have a native level of German and good ...

    Job Type:
    N/A
    Location:
    Lisbon
    Salary:
    N/A
    Job Ref:
    WC06S
    Read More
  • Streaming Platform Experience Advocate (German)

    The Company. You will be promoting a new world and become an ambassador for the world's leading brand of entertainment with millions of enthusiasts and innovative projects and ideas. The Job. – Ensure customer satisfaction and provide the best interaction within the customer service department – Assist customers and support their requests in order to provide world-class customer service – Actively listen to the customer by adopting a positive frame of mind and constant professionalism – Assist in the resolution of problems related to system configurations and network settings – Ensure consistency in brand messaging by focusing on the availability and quality of products and services The Profile. The company is recruiting on soft skills, regardless of your field of studies – they will train you in each aspect of the job. Are you customer service oriented, have good communication skills, pro-active and a team player? Then they might have an opportunity for you to join them! – You are native in German + good command of English (B2) – You are energetic and innovative – You are a fast thinker and work proactively – Motivation and teamwork are some of your soft skills – You have excel...

    Job Type:
    N/A
    Location:
    Lisbon
    Salary:
    N/A
    Job Ref:
    PLT30G
    Read More
  • Service clientèle pour Netflix (Français)

    L'entreprise. Riverdale, Orange is the new Black, Stranger Things, 13 Reasons why. Connais-tu ces histoires ou as-tu binge watched ces séries? Netflix and Chill est une de tes répliques? Veux-tu travailler dans une entreprise qui actuellement façonne le divertissement de demain? Alors tu devrais postuler pour cette incroyable expérience à Lisbonne! Tu pourras travailler dans un environnement rapide et de haute performance avec de super collègues. Le travail. Tu ne peux pas regarder ta série préférée sur Netflix? Le film que tu as commencé hier a disparu? Tu veux savoir quand va commencer la prochaine saison d'une de tes séries? A partir de maintenant tu aideras les utilisateurs avec ces problèmes sur notre site ou service. Tu offriras une expérience unique à l'utilisateur. Tu aideras les utilisateurs avec leur compte, la navigation internet, et la facturation. Tu devras délivrer des décisions sages et calmes en situation de haute pression tout en gardant une attention pour le détail. Le profil. L'entreprise recrute actuellement sur la personnalité plus que sur le domaine d'étude – Ils t'entraîneront pour tous les aspects du travail. Es-tu orienté service client, avec une bonne c...

    Job Type:
    N/A
    Location:
    Lisbon
    Salary:
    N/A
    Job Ref:
    PLTF10
    Read More
  • Airline Reservations Advisor (Italian)

    Are you passionate about the Travel & Tourism industry? Do you have a native level of Italian? Do you thrive on challenge and are excited by change? Are you interested in gaining a privileged view and know-how about one of the most distinguished airline companies in the world? Don't miss out on this chance to boost your international career in the aviation world! The Company. Started up by 2 French entrepreneurs in the year 2000, the Company has become an international Customer Experience Specialist, with a global presence and counting more than 50.000 employees. In their international hub in Lisbon, they are taking care of the customer service experiences on behalf of some of the world’s most progressive brands, mainly from the Travel and Tourism Industry. The Job. As an Italian Airline Reservations Advisor, you are responsible for: – Booking management (altering, canceling or creating new reservations) – Assisting clients via inbound calls in the after-sales process by answering inquiries regarding the reservations and attending potential requests – Managing the reservations back-office (ticket issuing, modification and cancellation of reservations) Have a unique opportunity t...

    Job Type:
    N/A
    Location:
    Lisbon
    Salary:
    N/A
    Job Ref:
    PLWI106
    Read More
  • Marketing Customer Service for Google Ads (Dutch)

    The Company. You want to start your career with Digital Marketing? Do you like online advertising and new technologies? If you are motivated, creative and open-minded, we might have the perfect job for you! Start your career in digital marketing in an innovative and international company. Do you have new ideas? Tell them! Every minute changes are made and you can have an efficient and innovative influence. Make a new international experience in sunny Lisbon. The Job. Looking for a job where you can support customers with probelms related to Google Ads? Your main tasks are: – Provide optimal advice regarding different queries of the business clients – Create a meaningful rapport with key decision makers in the marketing industry and serve as a consultant for their online advertising strategy – Understand the business goals of your clients in order to match the required online advertisement solutions – Provide strategic campaign support and advertiser training to educate your clients – Achieve strong customer satisfaction with a focus on quality and results The Profile. – You have a mother tongue level in Dutch + a good English level (at least B2). – You have completed secondary s...

    Job Type:
    N/A
    Location:
    Lisbon
    Salary:
    N/A
    Job Ref:
    LTPD4
    Read More
  • Finnish speaking Tech-support to leading IT company

    Swedish Technical Support Agent to IT-Hub Tallinn, Estonia We are looking for a 1st Line Swedish Speaking IT Customer Support Specialist to beautiful Tallinn in E-Estonia! Are you looking for an adventure abroad? International experience with one of the biggest IT Companies in the Nordic regions? Do you have a passion for technology? Then this is the job for you! Required skills: Some customer service experience, excellent communication skills, personality, mature and professional attitude, interest in and basic aptitude for I.T. To be successful in this role you need to: Study the customer’s business logics and technical environment. Have very good Swedish language skills (both written and spoken). Excellent communication skills with a genuine enthusiasm towards a career in IT Be an experienced computer user. Have previous working experience and/or education in IT support area but this can also be trained so don't worry! Have solution-oriented mindset and ability to prioritize your tasks. Finally, and most importantly you need to be a good listener with a positive attitude Our client promises to support you with these benefits: Finding a place to live and signing a rental contr...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Tallinn
    Salary:
    15000 - 25000
    Job Ref:
    FintoTallinn
    Read More
  • Swedish speaking Tech Support to leading IT company

    Swedish Technical Support Agent to IT-Hub Tallinn, Estonia We are looking for a 1st Line Swedish Speaking IT Customer Support Specialist to beautiful Tallinn in E-Estonia! Are you looking for an adventure abroad? International experience with one of the biggest IT Companies in the Nordic regions? Do you have a passion for technology? Then this is the job for you! Required skills: Some customer service experience, excellent communication skills, personality, mature and professional attitude, interest in and basic aptitude for I.T. To be successful in this role you need to: Study the customer’s business logics and technical environment. Have very good Swedish language skills (both written and spoken). Excellent communication skills with a genuine enthusiasm towards a career in IT Be an experienced computer user. Have previous working experience and/or education in IT support area but this can also be trained so don't worry! Have solution-oriented mindset and ability to prioritize your tasks. Finally, and most importantly you need to be a good listener with a positive attitude Our client promises to support you with these benefits: Finding a place to live and signing a rental contr...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Tallinn
    Salary:
    N/A
    Job Ref:
    SwedetoTallinn
    Read More
  • Lithuanian Service Desk Specialist To Tieto In Tallinn

    Our Client is a huge Scandinavian IT company with offshore offices in Tallinn, Estonia! They are currently seeking a 1st Line IT Customer Support Specialist to join their existing Scandinavian team! Working as part of a dedicated Lithuanian speaking support team this role will involve supporting customers using our client's IT software! The successful candidate will be responsible for providing helpdesk support and guidance to customers based in Lithuania. Required skills: Customer service experience Excellent communication skills, personality, mature and professional attitude Interest in and basic aptitude for I.T To be successful in this role you need to: Study the customer’s business logics and technical environment. Have very good Lithuanian language skills (both written and spoken). Excellent communication skills with a genuine enthusiasm towards a career in IT Be an experienced computer user. Have previous working experience and/or education in IT support area but this can also be trained so don't worry! Have solution oriented mindset and ability to prioritize your tasks. Finally, and most importantly you need to be a good listener with a positive attitude. ​ Our client pr...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Tallinn
    Salary:
    0 - 30000
    Job Ref:
    NJW - LIT tallinn
    Read More
  • Streaming Platform Experience Advocate (Italian)

    +++ Please apply only if you hold EU citizenship or valid work permit for Portugal +++ The Company. You will be promoting a new world and become an ambassador for the world's leading brand of entertainment with millions of enthusiasts and innovative projects and ideas. The Job. – Ensure customer satisfaction and provide the best interaction within the customer service department – Assist customers and support their requests in order to provide world-class customer service – Actively listen to the customer by adopting a positive frame of mind and constant professionalism – Assist in the resolution of problems related to system configurations and network settings – Ensure consistency in brand messaging by focusing on the availability and quality of products and services Job location is Lisbon Start Date: 9.03.2020 The Profile. The company is recruiting on soft skills, regardless of your field of studies – they will train you in each aspect of the job. Are you customer service oriented, have good communication skills, pro-active and a team player? Then they might have an opportunity for you to join them! – You are native in Italian+ good command of English (B2) – You are energetic ...

    Job Type:
    Temporary Contract, Full-Time Position
    Location:
    Lisbon
    Salary:
    11000 - 15000
    Job Ref:
    PLIT17
    Read More
  • Customer Service for Streaming Platform (French)

    +++ Please apply only if you hold EU citizenship or valid work permit for Portugal +++ The Company. Started up by 2 French entrepreneurs in the year 2000, the Company has become an international Customer Experience Specialist, with a global presence and counting more than 50.000 employees. In their international hub in Lisbon, they are taking care of the customer service experiences on behalf of some of the world’s most progressive brands, mainly from the Travel and Tourism Industry. The Workplace is in Oeiras (Tagus Park) in their new and modern offices. The Job. You will be promoting a new world and become an ambassador for the world's leading brand of entertainment with millions of enthusiasts and innovative projects and ideas. – Assist viewers through phone and/or chat regarding different queries – Provide account and application support to viewers namely with regards to software functionality – Provide technical support and troubleshooting of system configurations and network settings – Provide accurate and real-time responses to the viewer’s inquiries. The Profile. For this role, the Company is looking for professional and friendly individuals with empathy and the ability ...

    Job Type:
    N/A
    Location:
    Lisbon
    Salary:
    N/A
    Job Ref:
    PLFW5
    Read More
  • Traveler Adviser (Dutch)

    Worldwide company recruiting Dutch speaking Customer Service Advisers in Lisbon. Do you want to work for a multinational leader in the hospitality industry? We are currently looking for Dutch speakers for their office in Lisbon. The Job. – Provide professional customer service solutions to travelers over the phone and emails – Answer and solve client and customer inquiries and issues – Guarantee clients satisfaction and high level of quality – Ensure and participate in the success of the department The Profile. – You have native level in Dutch – You have a good level of English – You are motivated and with a positive mindset – You are efficient and have good organisation skills – You are a team player – you are client and service oriented – You are willing to stay in the country for medium term at least (no summer or short term project!) – You are punctual and flexible – You have very good communication skills The Offer. – Salary of 1.117€ per month (x14 per year) + 150 € bonus/month – 6 € meal voucher per work-day – Signing bonus of 3.000€ if you start before the 23rd of March 2020 – Payment of up to 300 €/month for the rent (during the first 3 months) – Reimbursement of flight...

    Job Type:
    N/A
    Location:
    Lisbon
    Salary:
    N/A
    Job Ref:
    PLDM7
    Read More
  • Marketing Customer Service for Google Ads (Dutch)

    The Company. You want to start your career with Digital Marketing? Do you like online advertising and new technologies? If you are motivated, creative and open-minded, we might have the perfect job for you! Start your career in digital marketing in an innovative and international company. Do you have new ideas? Tell them! Every minute changes are made and you can have an efficient and innovative influence. Make a new international experience in sunny Lisbon. The Job. Looking for a job where you can support customers with probelms related to Google Ads? Your main tasks are: – Provide optimal advice regarding different queries of the business clients – Create a meaningful rapport with key decision makers in the marketing industry and serve as a consultant for their online advertising strategy – Understand the business goals of your clients in order to match the required online advertisement solutions – Provide strategic campaign support and advertiser training to educate your clients – Achieve strong customer satisfaction with a focus on quality and results The Profile. – You have a mother tongue level in Dutch + a good English level (at least B2). – You have completed secondary s...

    Job Type:
    N/A
    Location:
    Lisbon
    Salary:
    N/A
    Job Ref:
    PDTL4
    Read More
  • Customer Service for Streaming Platform (Italian)

    Which is your favourite character: iconic Mickey Mouse, Winnie the Pooh, Princess Jasmine or Pocahontas? The Company. Started up by 2 French entrepreneurs in the year 2000, the Company has become an international Customer Experience Specialist, with a global presence and counting more than 50.000 employees. In their international hub in Lisbon, they are taking care of the customer service experiences on behalf of some of the world’s most progressive brands, mainly from the Travel and Tourism Industry. The Workplace is in Oeiras (Tagus Park). The Job. You will be promoting a new world and become an ambassador for the world's leading brand of entertainment with millions of enthusiasts and innovative projects and ideas. – Ensure customer satisfaction and provide the best interaction within the customer service department – Assist customers and support their requests in order to provide world-class customer service – Actively listen to the customer by adopting a positive frame of mind and constant professionalism – Assist in the resolution of problems related to system configurations and network settings – Ensure consistency in brand messaging by focusing on the availability and qua...

    Job Type:
    N/A
    Location:
    Lisbon
    Salary:
    N/A
    Job Ref:
    PLWI3
    Read More
  • Customer Service for Netflix (German)

    The Company. Riverdale, Orange is the new Black, Stranger Things, 13 Reasons why. Are you common with the stories or have you even binge watched these series? Netflix and Chill is a familiar phrase for you? Do you want to work with a company which is currently shaping the future of our global entertainment? Then you should apply to this great experience in Lisbon! You would work in a fast-paced and high performing work environment with super colleagues. The Job. You can´t stream your favourite show on Netflix? The movie you started yesterday disappeared? Do you want to know when the next season of one of your series will start? From now on you will help Customers with these problems about our site and services. You will provide exceptional customer service. Help Clients with issues including their personal accounts, internet surfing, and billing. You will deliver calm and smart decisions in high-pressure situations while paying attention to detail. The Profile. The company is recruiting on soft skills, regardless of your field of studies – they will train you in each aspect of the job. Are you customer service oriented, have good communication skills, pro-active and a team playe...

    Job Type:
    N/A
    Location:
    Lisbon
    Salary:
    N/A
    Job Ref:
    PTGL5
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  • Customer Support (French)

    +++ Please apply only if you hold EU citizenship or valid work permit for Portugal +++ The Company. Our client is an international company specialized in information and communication technology, which offers technology products, solutions, and services. They are looking for customer support with a native level of French. The Job. Your missions: – Assist customers through phone and/or chat regarding different queries – Provide technical support and escalate issues if necessary – Provide accurate and real-time responses to the viewer’s inquiries. The Profile. For this role, the Company is looking for professional and friendly individuals with empathy and the ability to multitask. – You are a native French speaker with an advanced level of English – You are highly reliable, adaptable, a fast learner, and you have strong problem-solving skills – You have a good knowledge of MS office package – You have an interest in the technology The Offer. – Type of contract: 6-month contract, renewable – Working hours: full time on rotating shifts (depending on the project) – Salary: 650€ base salary + 200€ language bonus + 40.99€ shift bonus + meal voucher (gross/month) – A paid and recognized...

    Job Type:
    N/A
    Location:
    Braga
    Salary:
    N/A
    Job Ref:
    CSFJ01
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