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  • IT Support Analyst (Finnish)

    The Company. Our client is a multinational company providing outsourcing, information technology, and business consulting services. The company stands out strongly with its friendly and supportive working culture based on very close and warm relationship among employees. The office in the center of Brno has been growing very significantly since 2016 and the company is now looking for ambitious talents ready to grow together with the company. The Job. You will be responsible for assuring the most effective solutions to clients by providing 1st level professional technical support. Main tasks include: – Remote resolution of IT problems related to end users’ devices, network, and applications – Identify and manage the root of technical incidents – Classify and prioritize the requests – Assure right escalations to other technical teams – Keep constant communication with the client during the resolution process Your Profile. – Finnish and English on a business level (spoken/written) – You have strong communication and listening skills – You are a good problem-solver – You are interested in the further development of IT skills – Any previous IT support experience or IT certification w...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Brno
    Salary:
    Permanent contract and salary bonuses
    Job Ref:
    XBIT05
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  • IT Support Analyst (German)

    The Company. Our client is a multinational company providing outsourcing, information technology, and business consulting services. The company stands out strongly with its friendly and supportive working culture based on very close and warm relationship among employees. The office in the center of Brno has been growing very significantly since 2016 and the company is now looking for ambitious talents ready to grow together with the company. The Job. You will be responsible for assuring the most effective solutions to clients by providing 1st level professional technical support. Main tasks include: – Remote resolution of IT problems related to end users’ devices, network, and applications – Identify and manage the root of technical incidents – Classify and prioritize the requests – Assure right escalations to other technical teams – Keep constant communication with the client during the resolution process Your Profile. – German and English on a business level (spoken/written) – You have strong communication and listening skills – You are a good problem-solver – You are interested in the further development of IT skills – Any previous IT support experience or IT certification wi...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Brno
    Salary:
    Permanent contract and salary bonuses
    Job Ref:
    BIT01H
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  • Multilingual Customer Service Role

    If you are looking for a way to develop your language and communication skills while getting international work experience - then this job might be the perfect fit for you! We are currently looking for multilingual people to work within our world renowned Call Centre where people from all over Europe meets and have fun in the sun, while building a foundation for an international career. If you can speak English a long with your mother tongue, you might be the language specialist we are looking for! Whether if speak Dutch, Polish, Czechish, German, Danish, Finnish, Swedish, Norwegian, French, Italian or even Hebrew there are positions for you. Previous experience is not a necesary criteria as you will recieve a thorough and educational onboarding which will equip you with the knowledge needed to do a great job. • JOB DESCRIPTION As a Customer Service Agent your role is, together with your team, to handle customer issues with empathy and efficiency. Besides speaking your native language, you also need to be fluent in English. The role consist in handling and responding to end-users’ requests through multiple contact channels (phone, e-mail, chat). It requires maintaining a solid c...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Athens
    Salary:
    15000 - 24000
    Job Ref:
    MultilingualRolesAthens1122
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  • Online Fashion & Beauty Agent

    Das Unternehmen. Bist du eine Fashionista oder ein/e Beauty Queen/King? Du kennst jegliche In & Outs und du verfolgst die Modenschauen auf der ganzen Welt? Du bist auf der Suche nach einem Job, bei dem du mit Marken wie Calvin Klein, Levi´s, & GHD zusammenarbeiten würdest? Du würdest für eine der führenden Online-Plattformen für Mode und/oder Kosmetik in Lissabon arbeiten. Egal ob du einfach für kurze Zeit (3 Monate/6 Monate) ein tolles Auslandserfahrung erleben möchtest oder ob du eine Karriere in einem innovativen Unternehmen starten möchtest, bei uns wirst du in jeder Hinsicht fündig! Der Job. Ich kann meinen gewünschten Artikel nicht finden, könnten Sie bitte mir helfen, einen ähnlichen zu finden? Glauben Sie, ich kann diese Muster kombinieren? All dies können Fragen sein, die Sie für die Kunden lösen müssen. Wenn Kunden, Fragen zu ihrem Warenkorb oder ein anderes Problem, während ihres Einkaufserlebnisses, haben, wirst du für sie da sein. Dabei wirst du ruhige und kluge Entscheidungen, in Situationen mit hohem Druck, treffen und dabei auf das Detail achten. Egal ob am Telefon, per E-Mail oder online, du wirst dem Kunden so helfen, wie du dich am sichersten fühlst. Das Profi...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Lisbon
    Salary:
    11000 - 16000
    Job Ref:
    PLTG1
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  • Product Adviser

    Das Unternehmen. Heutzutage ist die Arbeit für Technologiemarken mit Leidenschaft, Energie und Innovationsgeist verbunden. Das klingt nach dir? Sieh dir das an und du könntest bald dem internationalen Büro in Lissabon beitreten! Bei diesem Unternehmen geht es darum, unser Leben einfacher und besser zu vernetzen. Bist du bereit, einer Marke beizutreten, die jeden Tag danach strebt, die Welt zu revolutionieren? Bist du ein Geek oder nicht? Es spielt keine Rolle - es gibt eine Vielzahl von Rollen, die auf Ihre Fähigkeiten und Ihre Affinität abgestimmt sind. Du möchtest eine erste Auslandserfahrung machen, bei der du berufliche Fähigkeiten entwickelst und dabei eine dir neue Kultur kennenlernen? Oder bist du auf der Suche nach einem langfristigen Job, um deine Karriere zu starten? Wir bieten sowohl kurzfristige (min. 3 Monate) als auch langfristige Möglichkeiten (+1 Jahr). Du wirst für ein Unternehmen arbeiten, das sich um seine Mitarbeiter kümmert, voller Möglichkeiten ist, um sich beruflich und persönlich weiterzuentwickeln, all dies im erstaunlichen und neuartigen Lissabon. Der Job. Qualität und Service sind das, worum es in der heutigen Welt geht, damit Unternehmen wettbewerbsfä...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Lisbon
    Salary:
    11000 - 17000 + relocation package + healthcare
    Job Ref:
    PLTG7
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  • French speaker needed for Customer Service Representative Job

    What are we looking for? Here is an amazing opportunity for a French speaker looking for a job as Customer Service Representative. This French job is based in Dublin, Ireland for a well-known insurance provider. If you dream of learning new things and meeting new people then work abroad here in Dublin, Ireland. What will you do in this job? Within this French speaking customer service job you will be taking calls and answering emails to any queries of our client's customers, all the while providing a professional service and meeting targets as a team. You will be working in shifts as our client works around the clock (24/7). This French job does not come with the high volume a call centre job comes with but you will be required to have an eye for detail and work well under pressure. Who you will be working for? Our client is a well-known giant in the healthcare industry, operating along of coast of Ireland: Dublin. With offices all over the world, they are currently looking for you to fill this French speaking Customer Service Representative Job in Dublin. Who are we looking for? For this French job we are looking for someone with fluent English and near native French. Ideally y...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Dublin
    Salary:
    24000 - 25000
    Job Ref:
    JN -112014-1646
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  • Finnish Customer Service in Social Media - Belfast

    Job Summary This is an exciting opportunity for Finnish speakers, as we have a job in Belfast for those who like to actively engage with consumers, helping them with queries, monitoring conversations for grammar mistakes, misspellings and if there any inappropriate language. This is for someone with excellent written skills in both Finnish and English as you will be communicating with end users in written form online. Do you already live in Ireland and if not are you available to relocate on short notice? If so keep reading and if you are interested register with us and apply. What will you do in this job? Your job as the newest Finnish speaking recruit will be to join the IT Support department, where you will focus on communicating with online users in written form where you will monitor online activity via social media. In groups that you will find on the likes of Facebook and issues that customers may have on Twitter too, here you will be answering any queries that may be posted by end users of our client’s products and services. As you will be working closely with customers of our client it is important that you have a good knowledge of their product and service offering and...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Belfast
    Salary:
    15000 - 16000
    Job Ref:
    JN -072016-2065
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  • Swedish Customer Service Rep for Food/Beverage Sector - Belfast

    Job Summary: Swedish Speakers with a passion for helping others - who are well in the know when it comes to MS Office and is a typing master with up to 35+ words per minute. How does working in Belfast for a client of ours who just received a new project within the food/beverage industry? This could be your next exciting step abroad. In terms of Salary you will be paid in British Pound, but we can talk more about salary when you get in touch on +353 15 24 24 20 What will you do in this job? As part of this new Swedish Customer Service team here in Belfast it will you job to answer all incoming calls and emails from customers with any issues and queries - with such task you will need to follow supplied scripts in order to ensure the customer is fully satisfied. You will also need to document and log all issues you encounter in the CRM system after you have fully descriptive to resolve any issues customers have. Not forgetting to keep yourself fully up to date on all of the products and services that this particular project has so that you can always supply the most accurate information. Who will you be working for? Our client nearly 15 years established now employing over 600 emp...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Belfast, County Antrim
    Salary:
    £14000 - £15000 per annum
    Job Ref:
    JN -092016-2162
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  • German Customer Care/Technical Support in Baracelona (+ relocation! )

    Are you interested in working in an international environment and working in the lively Barcelona? The city has much to offer and will steal your heart! Our client is looking for a new German Technical Support Advisor employee & Customer Support employee. Responsibilities: Maintain client relationships through product support over the phone Respond to incoming calls and email from enterprise clients Manage effectively all incoming incidents in a customer service environment. Gather information from customers, troubleshoot technical and account issues Excellent listening and communication skills, both written and verbal (Sales experience is a plus) The agent is a business consultant capable of understanding customer's business challenges and tailor a solution adapted to their need Confident at overcoming product objections Requirements: Native German speaker with fluent English Great teammate Willingness to learn and apply new technologies Analytical skills with demonstrated problem solving ability desired Ability to operate in high pressure situations Good technical skills and knowledge preferable Excellent communication skills. What you will get: Schedule: Mon-Fri (39 hours wee...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Barcelona
    Salary:
    17000 - 23000
    Job Ref:
    32307
    Read More
  • German Customer Service in Tourism - Sunny Lisbon

    Job Summary Here is a German speaking Customer Service job for a fresh and vibrant German speaker who also has a good level of English in Lisbon, Portugal. If you have some previous Customer Service experience and fancy working in a much warmer climate - Lisbon is the place for you. Click Apply now for more on earning between €1200- €1300 gross per month (depending on your level of experience). What will you do in this Customer Service Job? As the newest German speaking Customer Service Agent to the team here in Lisbon - you will be responsible for taking inbound emails and calls from customers with issues and/or queries. Advise them on the best products and/or services to purchase for the ultimate customer experience. Help customer make online reservations and purchases if issues arise. Where necessary, provide feedback that you feel would help improve team productivity and performance. Where will you be working for? Work for an international outsourcing company that's main aim is to be the best that they can be in creating the ultimate customer experience. They are currently looking for a number of German speakers to join the team in Lisbon as the German market is growing and ...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Lisbon,
    Salary:
    €1200 - €1300 per month
    Job Ref:
    JN -032017-2316
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  • Service Desk Analyst (German)

    Would you like to grow and develop your professional skills in the world-class IT environment? Are you interested in joining a brand new hub in the exciting city of Prague? Then this is your position. The Company. Our client is an international award-winning IT services provider with world-wide presence. For their new offices in Prague, Czech Republic, they are currently looking for a Service Desk Specialist speaking German. The Job. You will be responsible for gathering and evaluating information from the client, and transferring it to the right technical engineer's team. Main tasks include: – Identify the root of technical incidents – Classify and prioritize the requests – Assure right escalations to other technical teams – Keep constant communication with the client during the resolution process The Profile. – German and English on a business level (spoken/written) – You already have experience of working in an IT company – You have a dynamic and performance driven working attitude – You have an open and positive mindset – You are interested in the further development of IT skills – You have an ability to work in 8-hour shifts in a 24/7 working environment – Any IT certificat...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Prague
    Salary:
    18000 - 20000
    Job Ref:
    DPE1
    Read More
  • Polish Customer Service Agent

    Do you speak Polish and are ready to start a new career at the Mediterranean Sea? We have the new opportunity for you! Our Client is looking for a Customer Service Agent ASAP. • JOB DESCRIPTION As a Customer Service Agent your role is, together with your team, to handle customer issues with empathy and efficiency. Besides speaking your native language, you also need to be fluent in English. The role consist in handling and responding to end-users’ requests through multiple contact channels (phone, e-mail, chat). It requires maintaining solid customer relationships by handling their questions and concerns with speed and professionalism. Also, performing data entry and use of software programs. • JOB REQUIREMENTS Being native/fluent in Polish and English in a communicative level. Politeness, courtesy and good communication skills. Time management and multitasking abilities. Ability to work in groups. Flexibility in working hours and ability to work in shifts. Software skills. • WHAT WE OFFER -Relocation package that includes: Airplane tickets, 2 weeks free accomodation, agency support to find a new place to stay, taxi from the airport. -Free support from the Employee Relations dep...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Athens
    Salary:
    N/A
    Job Ref:
    Polish Customer Service Agent in Athens
    Read More
  • French Customer Support

    Our client is a French Company, worldwide leader in Customer Experience Management and shared services for international markets. With their team of 9.000 employees, from 82 nationalities, we are providing services in 35 languages for 64 market. Our client is considered eight times the best company to work for in Portugal by the Great Place to Work Institute. Furthermore, they were awarded four times by Exame Magazine as one of the best companies to work for in Portugal and the best company within their sector. Responsibility • Inbound Customer service for bookings, purchases of services or goods; • Assistance with concerns regarding payment, shipping, return and exchange and further questions about customer accounts; • Management of changes, adjustments, complaints and any other customer concerns. Your Profile • Fluent in French and good command of English ; • Willing to start an international experience – work abroad; • Excellent communication and interpersonal skills and team spirit; • Able to handle confidential and/or highly sensitive information; • Experience in customer service (preferred); Our Offer • International career in a multicultural environment; • Possibility of ...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Portugal
    Salary:
    16000 - 50000
    Job Ref:
    FR PT
    Read More
  • Dutch Customer Service Administrator - Dublin

    Dutch speaking Customer Service Administrator with a strong interest in internet-based products, fidgeting with gadgets and know how to make things tick. We are looking for you here in Dublin city centre for an amazing homegrown Irish international company. With a good relocation package and €28,000 salary packet – Keep reading! Your Tasks: You will take incoming calls and emails – dealing with them in a professional and timely manner Providing first level support to all clients and customers – escalating issues that you cannot resolve. Monitor the support database and update where necessary in order to help future training and clients. Customer care is important here so delivering the best tech support is of the utmost importance Our Client: Work for an International Irish Outsourcing company that makes some serious headway. Reaching for the stars is the only way they know how to grow, and they want you to join the team. They have project-based teams and the project they want you for is within the internet-based products sector here in Dublin. Main Requirements: You will need the following to qualify for this job: Near native Dutch Good level of English Excellent communication ...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Dublin
    Salary:
    26000 - 28000
    Job Ref:
    JN -102018-2785
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  • French Customer Support - Barcelona

    Our client is one of the leading European service providers for Customer Management Solutions with more than 8.000 employees worldwide. It is present on five continents - with five hubs, 26 locations and 31 local offices. Our clients belong to the top 500 business companies in the sectors IT and hi-tech, telecommunications, automotive, financial services, health care and commerce. Responsibilities Contact Management: Provide first class customer satisfaction at all times by taking necessary steps to assist and support our customers. Handle incoming customer contacts (via telephone, email, chat or other channels) while creating and logging tickets into the system. Make outbound contacts to consumers (via telephone and email) in response to generated issues by following up with additional information or updates. Ensure correct presentation of the client's corporate and brand images in all interactions. Knowledge Management: Attend all trainings to gain expert knowledge and understanding of all products and procedures relevant to the service. Improve knowledge database by assisting in the documentation of product FAQ and updating evolving procedures. Conditions: - Salary: Between 1...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Barcelona
    Salary:
    16000 - 50000
    Job Ref:
    Fr Barcelona
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  • Junior Technical Advisor (German)

    Are you a motivated and open-minded person? Do you like supporting and advising people? Then this is your position. The Company. Our client is Europe’s leading independent provider of IT infrastructure services. They operate Infrastructure Operations Centers and Group Service Desks across Europe, South Africa, Asia an America and offer support in more than 30 languages. For their office in the center of Barcelona, they are looking for new employees to reinforce their team. The Job. After receiving an intensive onboarding training you will hold various responsibilities: – Manage effectively all incoming queries in a customer service environment – Providing service to the clients via phone, email, and web – Handling incoming requests and solving them – Ensuring that service quality levels meet expectations The Profile. – You have a fluent level of German and good English skills (written/spoken) – You are already settled in Barcelona – You are customer orientated – You are proactive – You have good communication skills – You have the ability to adapt quickly – You are a fast learner The Offer. – Salary: €18.300 gross/year + free Spanish/English classes offered + restaurant tickets ...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Barcelona
    Salary:
    18000 - 19000
    Job Ref:
    0CT0010
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  • Customer Support Specialist - German

    Role Purpose: Our client in Malta is looking for a Customer Support Agent in their organisation to be the 1st line Support for players wishing to contact the company with regards to various matters. These matters include Account queries, Bonus enquiries, Complaints, Promotions, Basic Technical support and other various troubleshooting needs. Our client strive to be the best in Support and Customer care within the industry and we are looking for individuals who possess the same vision! Why work in Malta? There is no doubt that Malta is a popular and attractive destination for Scandinavians looking for the sun and the good life! And there's a lot of both for the one who moves to Malta! There are many advantages to living in Malta. Among other things, it is very easy to rent an apartment. Malta is also a very safe country, and according to Eurostat, Malta has only 0.3% criminal incidents per 1,000 inhabitants. Of course it's also hard to beat 300 days of sunshine a year! For people who love warmth, the Malta summer is almost perfect! English is also the official language of Malta, which means that one can integrate and easily understand other people. Also all health expenses in Mal...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Malta
    Salary:
    N/A
    Job Ref:
    German Malta 1
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  • Dutch job in IT Support: First Level Support Dublin

    Dutch speaking IT Support agent with a strong interest in internet-based products, fidgeting with gadgets and know how to make things tick. We are looking for you here in Dublin city centre for an amazing homegrown Irish international company. With a good relocation package and €28,000 salary packet – Keep reading! Your Tasks: You will take incoming calls and emails – dealing with them in a professional and timely manner Providing first level support to all clients and customers – escalating issues that you cannot resolve. Monitor the support database and update where necessary in order to help future training and clients. Customer care is important here so delivering the best tech support is of the utmost importance Our Client: Work for an International Irish Outsourcing company that makes some serious headway. Reaching for the stars is the only way they know how to grow, and they want you to join the team. They have project-based teams and the project they want you for is within the internet-based products sector here in Dublin. Main Requirements: You will need the following to qualify for this job: Near native Dutch Good level of English Excellent communication skills (writte...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Dublin
    Salary:
    €28,000 per annum + relocation package
    Job Ref:
    JN -102014-1600
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  • Norwegian Customer Service Consultant

    Drømmer du om å bo i Hellas og om en spennende jobb der du vil få internasjonal erfaring og nye opplevelser? Dette er din sjanse å ikke bare bli medlem av vår store flerkulturelle kunde, men også ha den beste tiden av ditt liv i Hellas! Vi ser akkurat nå etter Norsktalende personer som ønsker å jobbe med kundeservice, oppleve noe nytt og innhente internasjonal arbeidserfaring. Du vil jobbe mot det norske markedet og kunden ser etter deg med glimt i øyet og et engasjement for kundeservice. Vår kunde Vår kunde er en av de første som tilbyr kontorer og arbeidsplasser for nordiske i Hellas, og er også størst i markedet. De er et multiinternasjonalt selskap som forenkler deres kunder liv over hele verden. Kunden tilbyr tjenester innen kundeservice for ulike merker. Vår kunde jobber hele tiden for å forbedre sine resultater og jobbe mot fantastisk kundeservice til enhver tid. Deres ansatte presenterer selskapet og det er det som gjør dem fremgangsrike og stolte. Vi rekrutterer for Norsktalende personer som ønsker å levere kundeservice på en tilfredsstillende måte og med en profesjonell holdning til stillingen og jobben. Teknisk support/kundeservice representanter kommer ved samtaler p...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Athens
    Salary:
    1300 euro per month
    Job Ref:
    Nordic Jobs Worldwide
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  • German IT Analyst for an Award Winning Employer - Krakow

    Job Summary If you speak German and have a knack for technology then this could be the IT Job for you. We want you to be the next German speaking IT Analyst in Krakow, Poland. Keep reading, you never know you might like what you see. You will get the chance to work for a client of ours who specializes in international business solutions, giving your working day an exciting spin. What will you do in this job? You will be providing both soft and hardware technical support through the phone to all customers experiencing difficulties. Send on problems to the I.M. support team as well as work closely with them in order to increase your technical knowledge which should aid in the helping of customers with problems and queries. You will also be required to work with those at the helpdesk in cross training and the implementation of operations. Organise and manage all relationships with sellers and staff that also aid in the resolution of customer problems. Remembering throughout to promote and foster teamwork within the IT Support department. Lastly you will get the chance to prove yourself and show your leadership skills when you take on a project leader role when it comes to the handl...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Kraków,
    Salary:
    Zlotych5000 - Zlotych5900 per month + Many Benefits
    Job Ref:
    JN -102016-2202
    Read More

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