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    German Customer Service - Galway

    Have an interest in the gaming world? Want to help others with their virtual adventures? Now you can, we have an exciting opportunity for a growing customer service team here in Galway, Ireland for a well known and trusted brand. All you need is a near native level of German, good English and experience in the customer service sector. An interest in gaming would be a big plus for your application. Your Tasks: • As a part of the German customer service team you will be tasked with: • Delivering first class customer service to all those within the DACH market via phone/email/online chat. • You will be helping customer troubleshoot their issues and resolve them in a timely manner. • You will need to keep within company rules & regulations by uploading security and confidentiality rights for each customer. • Where needed, you will need to escalate issues to next level support and report it to the team lead. Our Client: How does working for a company that is the world’s leading interactive entertainment software provider sound? Our client is a company that allows their customers to enter new world and realms of men to take them to their next adventure from the comfort of their own ho...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    N/A
    Salary:
    24000
    Job Ref:
    JN -082017-2470
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  • Dutch Customer Service job - Belfast

    Job Summary: Calling all Dutch Speakers looking to live & work in Belfast - We have a new Customer Service Job ready & waiting. Have a minimum of 6 months experience in the Customer Service Sector? Ok with working in shifts? This could be the job for you - Look forward to earning up to £15,000 gross per annum with the opportunity of increasing after your first 6 months. For more information Keep reading & don't forget to apply and send us your CV in English. What will you do in this job? With this Dutch speaking customer service role, your main job falls under the processing of online orders of our clients products and services. Addressing customer queries and requests in a professional and timely manner. Create, update and manage customer information within the database. Who will you be working for? Our client nearly 15 years established now employing over 600 employees in the UK and Northern Ireland is a technology and services provider. With this particular client looking for a number language speakers they are currently looking for a Dutch speaker to fill the position of customer service representative. With quirky benefits offered such as a weekly snack and getting you birt...

    Job Type:
    N/A
    Location:
    Belfast
    Salary:
    £15000 gross per annum
    Job Ref:
    JN -092014-1449
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  • Dutch Customer Service Representative - Lisbon

    Work within the tourism sector! Here is a Dutch speaking Customer Service job for a fresh and vibrant Dutch speaker who also has a good level of English in Lisbon, Portugal. If you have some previous B2C customer service experience and a passion for Customer Satisfaction we want to talk to you. If working in a warmer climate is something you are looking for - Apply Today! What will you do in this job? For this Dutch customer service Job, you will be responsible for offering top notch customer and client support via both phone and email. In order to do this, you will need to keep yourself up to date with the companies latest offerings so that you can counsel and inform all customers of their services to really strive for an excellent customer service experience. When you can you should look for opportunities to cross and up-sell offerings in order to help revenue and hit team targets. Last but not least you will need to document all interactions with customers into the company CRM system so as to help in future situations and keep up to date on specific customers. Who will you be working for? Our client is an international outsourcing giant, one who employs a number of multinatio...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Lisbon
    Salary:
    11000 - 13000 gross per annum
    Job Ref:
    JN -082016-2119
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  • Junior Technical Advisor (German)

    Are you a motivated and open-minded person? Do you like supporting and advising people? Then this is your position: The Company. Our client is Europe’s leading independent provider of IT infrastructure services. They operate Infrastructure Operations Centers and Group Service Desks across Europe, South Africa, Asia an America and offer support in more than 30 languages. For their office in the center of Barcelona, they are looking for new employees to reinforce their team. The Job. After receiving an intensive on boarding training you will hold various responsibilities: – Manage effectively all incoming queries in a customer service environment – Providing service to the clients via phone, email and web – Handling incoming requests and solving them – Ensuring that service quality levels meet expectations The Profile. – You have a fluent level of German and English (written/spoken) – You are already settled in Barcelona – You are customer orientated – You are proactive – You have good communication skills – You have the ability to adapt quickly – You are a fast learner The Offer. – Salary: 18.300 € gross/year + free Spanish classes offered + restaurant tickets (after 3 months) + ...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Barcelona
    Salary:
    18000 - 19000
    Job Ref:
    CT0001
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  • German Technical Customer Support Representative

    Technical Customer Support Representative Join us as a Technical Customer Support representative and you’ll be supporting a world-leading electrical vehicle charging network. As the voice of their brand, you’ll be speaking to their customers and helping them with any technical issues or account queries they may have. We’ll give you the tools and technical skills you need to guide the customer through the process and deliver a great customer experience, with every call. This is a great opportunity for someone who enjoys speaking to customers, being part of a friendly and supportive team, and learning some new skills. What’s on offer… Bespoke reward structures Comprehensive training programme, to teach you everything you need to know, plus weekly coaching sessions to help you hone your skills A range of learning and leadership development programmes Flexible benefits, including medical and dental cover Lots of fun days, charity initiatives and social events for you get involved with A few things you’ll need… A background in a customer facing role (call centre experience is ideal but not essential) Strong English and German language skills, both in reading and writing Flexibility; ...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Netherlands
    Salary:
    20000 - 58000
    Job Ref:
    German Amsterdam
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  • German Travel Advisor - Lisbon, Portugal

    Are you interested in the the tourism sector? Are you fluent in German? As a German Customer Advisor located in the beautiful city of Lisbon, you will arrange and manage reservations and customer accounts, provide advice concerning rental-car reservations, reply to queries and manage complaints. All this while working for one of the most well-known companies in the business! Mission: Answer to customer requests, in a simple way keeping your smile, ensuring their satisfaction through a unique customer experience; Car reservations management (manage, cancel or create new reservations); Advise customers about extra services; Establish contact with customers by incoming calls and emails, managing claims and queries, and providing advice and information; Provide support to the Loyalty Points' online platform; Manage Royalty Points accounts Are you? You are native or fluent (level C2) in German; You have good knowledge (Level B2) in English; You have excellent communication skills; You are recognized for your attention to detail and dynamics; You enjoy challenges and you currently looking to join an exciting high growth company. OFFER: · Contract since the first day at Webhelp 3 month...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Lisbon
    Salary:
    N/A
    Job Ref:
    German
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  • Dutch Customer Service - Limerick

    For those of you who like to chat, who lives to help others get where they need, this customer service job could be for you. We are looking for Dutch speakers who also have an excellent level of English. You have an affinity for customer service and have some experience in this area, it's even better if you have experience in a call centre job. Lastly, this customer service job is based in Limerick, Ireland, so we are looking for someone who either lives in Limerick already or you are looking for an opportunity to work abroad. What will you do in this job? As the main feature of this job is customer service it requires someone with excellent customer focus, with brilliant communication skills in both Dutch and English. Your main responsibilities will be looking after all inbound and outbound customer queries were you will endeavour to deliver the highest possible customer service whilst helping them to solve any problems that may arise. You will be communicating via phone and email in both languages (Dutch & English). As our client is in the medical business it is important you follow all health and safety regulations, and with that be able to work well in a team. Who will you b...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Limerick,
    Salary:
    €25500 - €27000 per annum
    Job Ref:
    JN -032018-2615
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  • Swedish Customer Service - Lisbon

    We are looking for new talents who want and build a new career in Portugal. Our team is characterized by its versatility and internationality. Our employees from all over the world bring in a wide range of experiences and skills. Our company strongly focuses on teamwork and confidentiality between the people. This is how we transform our passion for excellence. As a dynamic team, we are committed to our partner's success and dedication to deliver outstanding performance for customers in all respects. The company has been voted seven times as the best company to work for in Portugal by the Great Place to Work Institute. In addition, we were awarded four times by Exame Magazine as one of the best companies to work for in Portugal and the best company in our sector. Requirements: Competent, Friendly and Efficient - Our Professional Customer Service Answers via Phone, Email and Chat, Becoming our Customer's First Contact Point. Depending on the customer, you will trade in different industries, and you will focus on tasks such as: Customer support for ordering, purchase or goods; Help with concerns about payment transactions and customer account issues Technical support for a number ...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Portugal
    Salary:
    N/A
    Job Ref:
    Lisbon swe
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  • German Travel Adviser - Lisbon

    Are you interested in the the tourism sector?Are you fluent in German?As a German Customer Advisor located in the beautiful city of Lisbon, you will arrange and manage reservations and customer accounts, provide advice concerning rental-car reservations, reply to queries and manage complaints. All this while working for one of the most well-known companies in the business!Mission: Answer to customer requests, in a simple way keeping your smile, ensuring their satisfaction through a unique customer experience; Car reservations management (manage, cancel or create new reservations); Advise customers about extra services; Establish contact with customers by incoming calls and emails, managing claims and queries, and providing advice and information; Provide support to the Loyalty Points' online platform; Manage Royalty Points accounts; Profile: You have High School Diploma or higher; You are native or fluent (level C2) in German; You have good knowledge (Level B2) in English; You have excellent communication skills; You are recognized for your attention to detail and dynamics; You enjoy challenges and you currently looking to join an exciting high growth company. Benefits: Working ...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Portugal
    Salary:
    N/A
    Job Ref:
    German trv
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  • German Speaking Customer Service

    Due to the increased growth of our client in Greece, we are looking for a highly motivated and energetic German Customer Support Executive to join our team. This person should be an enthusiastic team player with a natural obsession for customer service, who would compliment our dedicated team of Customer Support Executives. Key Responsibilities: Acting as a first point of contact between customers and our respective brands Providing first line support to customers via email, phone and live chat in a professional and responsible manner Ensuring the highest level of support is delivered to customers per agreed standards Aiming to resolve all issues at first point of contact Liaising with other departments to resolve customer queries in a prompt manner Contribute to the development of new products and services, based on customer feedback Undertake any other administrative duties that will directly improve customer experience and add further value to the team and the company Work in a team, support team members and contribute to a good atmosphere on the job Requirements: Native fluency in the German language and strong command of the English language An obsession with customer exper...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Athens
    Salary:
    0 - 20000
    Job Ref:
    Greece
    Read More
  • German Speaking Customer Service

    Shopping made fun! Wish.com ist die neueste Generation eines virtuellen Marktplatzes. Mit ausgefeilten Algorithmen erstellt wish.com personalisierte Empfehlungen mit Produkten, die ihre Kunden lieben. Jeden Tag werden Tausende von Benutzern via Mobile App oder E-Mail über die interessantesten Angebote informiert. Unterschiedlichste Produkte zu einzigartigen Preisen nur einen Mausklick entfernt und eine schnelle Lieferung direkt an die Haustür, machen das Einkaufserlebnis unvergesslich. So sieht die Zukunft des Shoppens aus. Responsibility Schriftlicher Kundenservice bevor, während und nach dem Einkauf; Exzellente Beratung zu Zahlungen, Rücksendungen, Lieferterminen und weiteren Bestellanfragen; Hilfestellung bei Kundenfragen bezüglich der Einstellungen von Benutzerkonten; Kompetente Beratung bei allen individuellen Kundenangelegenheiten. Your Profile Hervorragende Deutschkenntnisse in Wort und Schrift; Ausgezeichneter Schreibstil; Ausgezeichnete Kommunikationsfähigkeit, Teamgeist und Empathie; Bereitschaft, eine internationale Auslandserfahrung zu beginnen; Erfahrung in der telefonischen Kundenberatung / Call Center (bevorzugt). Our Offer Start einer internationalen Karriere in ...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Lisbon
    Salary:
    0 - 20000
    Job Ref:
    Portugal
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  • Customer Support Advisor - Swedish

    Our client is the support center of a British leading bookmaker and one of the most recognized and trusted brands in the gaming industry. They offer gaming and betting services across multiple channels. The office in Bulgaria provides online and offline technical support to multinational clients abroad enjoying different products of the gaming industry. They offer a sociable, relaxed and welcoming environment, working alongside the brightest, friendliest and most enthusiastic colleagues. In fresh and contemporary open-plan offices, you’ll hear a harmony of languages and laughter – after all, they encourage the multilingual teams to have plenty of fun while working tirelessly to meet every customer’s need. This isn’t a typical call centre. With most of the chat happening via ‘chat’, you won’t have to raise your voice to be heard. In fact, being encouraged to share your ideas, being listened to, and receiving honest, positive feedback is all part and parcel of what it means to work there. If you’re looking for stability, the opportunity to progress in a growing international business and a host of enviable benefits including great perks, training and flexible working, this is the ...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Sofia
    Salary:
    competitive salary + bonus + relocation
    Job Ref:
    FR21
    Read More
  • Storage Technical Support Engineer with French & English

    As a customer service outsourcing company, our client rethinks and rebuilds processes for the digital age by combining the speed and insight of design thinking with the scale and accuracy of data analytics. They have been helping customers across industries from financial services to healthcare, achieve greater agility through transformed and automated customer experiences for over 30 years. With a HQ in the USA, the company employs thousands of professionals spanning 19 countries around the world. In Bulgaria they have 2 office locations in Sofia with over 1000 people and smaller premises in Burgas and Varna. The Job The team will be responsible for diagnosing and troubleshooting hardware and software problems with storage systems, multi-system/ multi-network interoperability issues. Our client will provide full initial technical product and process training, required for the specific job role. Manage resolution of technical issues for a distinct set of clients and also build high level of client trust Analyze customer problems to find the best technical solutions Able to prioritize tasks and to involve other teams when needed by following the escalation procedures Responsible ...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Sofia
    Salary:
    competitive salary + bonus + relocation
    Job Ref:
    BCPOLISH31
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  • Storage Technical Support Engineer with Italian & English

    As a customer service outsourcing company, our client rethinks and rebuilds processes for the digital age by combining the speed and insight of design thinking with the scale and accuracy of data analytics. They have been helping customers across industries from financial services to healthcare, achieve greater agility through transformed and automated customer experiences for over 30 years. With a HQ in the USA, the company employs thousands of professionals spanning 19 countries around the world. In Bulgaria they have 2 office locations in Sofia with over 1000 people and smaller premises in Burgas and Varna. The Job The team will be responsible for diagnosing and troubleshooting hardware and software problems with storage systems, multi-system/ multi-network interoperability issues. Our client will provide full initial technical product and process training, required for the specific job role. Manage resolution of technical issues for a distinct set of clients and also build high level of client trust Analyze customer problems to find the best technical solutions Able to prioritize tasks and to involve other teams when needed by following the escalation procedures Responsible ...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Sofia
    Salary:
    competitive salary + bonus + relocation
    Job Ref:
    MAEF11
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  • Customer Experience Specialist – Austrian

    Our client is a global leader delivering flexible and innovative digital marketing solutions to SMB’s in more than 16 markets around the world. Their enterprising nature leads to discovering fresh new ways to create a lasting brand for their clients that delivers proven results in both conversions and audience engagement. Together with our client we are driven by a collaborative culture where we challenge each other to find new ways to be better, faster and smarter at what we do. We attach great importance to excellent training and support. As our colleague you occupy a crucial position within our company! Your performance is the key to our success. Training you means we are investing in your personal development and finding opportunities for you to progress within our company. It is the people who make the difference! The Job As a Customer Experience Specialist your primary responsibility is the day-to-day communications through telephone with Austrian B2B clients offering solutions to questions and requests with a great customer mindset. You manage your B2B customer contacts actively and pro-actively, handle inbound & outbound calls and e-mails. We ask • Austrian to mother ton...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Sofia
    Salary:
    competitive salary + bonus + relocation
    Job Ref:
    CES AUS
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  • Customer Experience Specialist – Italian

    Our client is a global leader delivering flexible and innovative digital marketing solutions to SMB’s in more than 16 markets around the world. Their enterprising nature leads to discovering fresh new ways to create a lasting brand for their clients that delivers proven results in both conversions and audience engagement. Together with our client we are driven by a collaborative culture where we challenge each other to find new ways to be better, faster and smarter at what we do. We attach great importance to excellent training and support. As our colleague you occupy a crucial position within our company! Your performance is the key to our success. Training you means we are investing in your personal development and finding opportunities for you to progress within our company. It is our people who make the difference! The Job As a Customer Experience Specialist your primary responsibility is the day-to-day communications through telephone with Italian B2B clients offering solutions to questions and requests with a great customer mindset. You manage your B2B customer contacts actively and pro-actively, handle inbound & outbound calls and e-mails. We ask • Italian to mother tongu...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Sofia
    Salary:
    competitive salary + bonus + relocation
    Job Ref:
    CESI
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  • German Customer Service Agent - Amsterdam

    German Speakers are wanted for a German Customer Service job here in Amsterdam - The Cultural Capital of Europe! Of course, this isn't your average customer service job - no, no this this German customer service job with the world's #1 customer experience focussed outsourcing giant. You will be responsible solely for delivering a positive customer experience to all customers via phone and email within the German market. We are really looking for an outgoing & focussed customer service agent to join the team here, that is ok with working in shifts Monday-Friday here in Amsterdam. Don't forget, 80% of team lead and manager roles are filled internally - so this is a company you can really grow with. What will you do in this Customer Service Job? As a customer service agent within this team, you will be responsible for delivering the best of the best customer care to all customers via phone and email. You will manage any issues and complaints, document them within the internal system and where necessary, escalate the issue. Who will you be working for? Work for the world's #1 customer experience driven outsourcing giant in their Amsterdam Office. With a strong promise of career prog...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Amsterdam,
    Salary:
    €1600 - €1700 per month + Pension Plan & Many More
    Job Ref:
    JN -102017-2519
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  • Dutch or German Customer Service Representative

    Do you want to expand your knowledge in the area of e-commerce and excel at providing the best customer experience? If you enjoy a fast-paced environment, with the best specialists, apply today! Responsibilities: If you enjoy the virtual marketplace and have good communication skills, this job is perfect for you. Assist the customer in: All stages of a purchase; Advise them on payment and helping with shipping process; Inform customers about their account settings and other queries. Requirements: -Fluent in Dutch, and good command of the English language; -Eager to learn about marketing and e-comerce; -Good communication skills and proactive attitude: -Experience in customer care is an asset Salary Benefits: - Competitive salary in a low cost living country - Accomodation + all utlities provided (or bonus if you arrange this yourself) - Career Development programs based on performance - Working in dynamic international environment - Initial flight and additional two-way airplane ticket every 12 months (ALL FREE) - Relocation assistance (including Airport Pick-Up) - Cultural activities and many other benefits

    Job Type:
    Contract
    Location:
    Lisbon
    Salary:
    11000 - 12000
    Job Ref:
    5322
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  • Russian Speaking Customer Support Agent

    Russian Speaking Customer Support Agent Permanent Full-time £18.2K + Bonus + Benefits Newcastle upon Tyne We are currently recruiting for Russian Speaking Customer Support Agents for our client, a company which is developing videogames. You will be responsible for helping customers when they are encountering issues with the products or on the online platform. Shifts will rotate from 9.30am-6pm and from 1.30pm -10pm. 5 out of 7 working days including weekends. Responsibilities Handling customer enquiries and complaints across phone, email and chat in a positive and professional way. Troubleshooting technical issues Providing first contact resolution of customer issues. Taking personal ownership of customer requests and providing exceptional customer experience. You need to have: Mother tongue level in Russian. Fluent English speaker. Good knowledge of the computing/gaming sector. Good understanding of social media activity. Strong interest in videogames would be a plus. Great team player. Attention to detail. Excellent spelling and grammar. Please Note: If you have not been contacted within 2 working days, unfortunately your application has not been successful on this occasion. W...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Newcastle upon Tyne, Tyne and Wear
    Salary:
    Up to £18200.00 per annum + Bonus + Benefits
    Job Ref:
    BBBH3813
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  • Norwegian Technical Service Consultant

    Kundeservice medarbeider innen IT-bransjen Vår kunde ser fram til å jobbe med deg som ønsker å bli en del av deres "Estonian Service Desk team" som kundeservice medarbeider. Du vil arbeide med det norske markedet og tilby IT support for å løse IT relaterte spørsmål. Flytende norsk både muntlig og skriftlig er et krav. I tillegg vil du utføre administrativt arbeid når det trengs. For å lykkes i rollen - Kunne gi førsteklasses service til kunder - Erfaring fra IT bransjen er relevant, men ikke et krav. - Genuint interesse for IT bransjen. - Være løsningsorientert og dyktig på å kunne prioritere. - Viktig å kunne lytte og ha en positiv holdning. Vår kunde tilbyr fordeler som - Finne et sted å bo signering av papirer i forhold til bolig. - Fly til Estland og flytte din bagasje og andre tilhørligheter - Hjelp med immigrasjon og registrering i landet for å få identifikasjonspapirer. - Sette opp internet i din nye leilighet - Hjelper deg å finne en lege som vår kunde betaler for. - Gratis treningssenter - Transport til og fra jobb - Jobbe med mange andre fra Skandinavia på samme kontor Jobb i Tallinn! Tallinn, Estlands hovedstad vokser innen IT bransjen og selskaper fra hele verden eks...

    Job Type:
    N/A
    Location:
    Estonia
    Salary:
    N/A
    Job Ref:
    Norw-Estonia
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