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  • Travel Advisor with Dutch and English

    #FEEL GOOD WITH US! TELUS International Europe is a multilingual contact center, BPO (business process outsourcing) and ITO (information technology outsourcing) provider, delivering high-quality services since 2004. The company has more than 5,500 team members across nine delivery centers: Sofia and Plovdiv (Bulgaria); Bucharest and Craiova (Romania); Cork and Dublin (Ireland), as well as offices in Manchester and Cannock (England). TELUS International Europe offers contact center solutions, ITO and innovative customer service support for global customers in over 35 languages. You’ve always dreamed of discovering the World? You can do it NOW and more importantly you can do it every day! Become part of TELUS International Europe and work for one of our clients who helps people to live their dreams. Your responsibilities: Communicate with international customers on a daily basis via phone and email Consult others about traveling requests in a friendly and professional manner Find the best solution for everyone and propose different options concerning what’s the best for the customers Identify customers and record data Our requirements: You are fluent in Dutch Have a very good leve...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Bulgaria
    Salary:
    0 - 0
    Job Ref:
    TA_DE
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  • B2B French Travel Consultant - Dublin North

    Vous êtes passionnée de voyage et une expérience avec un système GDS? We're looking for French speakers experienced in the travel industry & looking for more routine in their schedules. Passionate about travel and have a minimum of 2 years' experience with certain GDS systems & B2B corporate travel. How does working in shifts and earning €27,000 gross per annum sound? Not forgetting great benefits; relocation package, life assurance, health plan and many more. You will have to apply to find out more. What will you do in this job? As part of the B2B Travel Consultants team you will be responsible for taking incoming calls and emails from all corporate clients - helping them with their business travel plans. Listening to them, their requirements and overall budget available. You will need to see the best packages you can that help you achieve targets while also keeping the customer in mind and being able to deliver on their needs (find the perfect balance). 70% of your time will involve helping business clients adjust their travel plans and bookings and 30% of the time taking new bookings and aiding in any troubleshooting issues. Who will you be working for? Work for the world's #...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Dublin North,
    Salary:
    €26000 - €27000 per annum + Benefits & Relocation Package
    Job Ref:
    JN -012018-2583
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  • Tourism Customer Service Agent (French)

    Are you passionate by the Travel, Hospitality and Tourism industry? Are you quality and service oriented and always ready to help people? The Company. This award-winning international outsourcing company is working with Top Worldwide Brands. By putting customer care on the first place, they make the difference in the market. As a constantly growing company, they are actively looking for motivated candidates to join their international and multicultural team in Barcelona. Their Client, Airbnb, an e-commerce leader of direct accommodation rental, is looking for French speakers with strong team spirit to reinforce their constantly growing Support Team! The Job. In this role, you will be responsible to answer client questions, doubts and complaints via phone and email. – Provide professional and friendly client support via phone and email – Responding to enquiries and handling different problems – Ensure quality and professional service – Ensure high level of customer satisfaction – Follow-up of customer information – Having a full understanding of Airbnb processes – Record all information in the internal system The Profile. – You are a native French speaker and have an excellent le...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Barcelona
    Salary:
    16000 - 16500
    Job Ref:
    REFERENCE: CAF02
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