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    Dutch job in IT Support: First Level Support Dublin

    Dutch speaking IT Support agent with a strong interest in internet-based products, fidgeting with gadgets and know how to make things tick. We are looking for you here in Dublin city centre for an amazing homegrown Irish international company. With a good relocation package and €28,000 salary packet – Keep reading! Your Tasks: You will take incoming calls and emails – dealing with them in a professional and timely manner Providing first level support to all clients and customers – escalating issues that you cannot resolve. Monitor the support database and update where necessary in order to help future training and clients. Customer care is important here so delivering the best tech support is of the utmost importance Our Client: Work for an International Irish Outsourcing company that makes some serious headway. Reaching for the stars is the only way they know how to grow, and they want you to join the team. They have project-based teams and the project they want you for is within the internet-based products sector here in Dublin. Main Requirements: You will need the following to qualify for this job: Near native Dutch Good level of English Excellent communication skills (writte...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Dublin
    Salary:
    €28,000 per annum + relocation package
    Job Ref:
    JN -102014-1600
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  • German IT Analyst for an Award Winning Employer - Krakow

    Job Summary If you speak German and have a knack for technology then this could be the IT Job for you. We want you to be the next German speaking IT Analyst in Krakow, Poland. Keep reading, you never know you might like what you see. You will get the chance to work for a client of ours who specializes in international business solutions, giving your working day an exciting spin. What will you do in this job? You will be providing both soft and hardware technical support through the phone to all customers experiencing difficulties. Send on problems to the I.M. support team as well as work closely with them in order to increase your technical knowledge which should aid in the helping of customers with problems and queries. You will also be required to work with those at the helpdesk in cross training and the implementation of operations. Organise and manage all relationships with sellers and staff that also aid in the resolution of customer problems. Remembering throughout to promote and foster teamwork within the IT Support department. Lastly you will get the chance to prove yourself and show your leadership skills when you take on a project leader role when it comes to the handl...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Kraków,
    Salary:
    Zlotych5000 - Zlotych5900 per month + Many Benefits
    Job Ref:
    JN -102016-2202
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  • French Tech Support for Brand New Project - Cork

    Job Summary To all coders & Tech aficionados looking for an exciting new opportunity - the search is over. A client of ours for nearly 4 years now is looking for French Tech Support Agents to join a new project of theirs in Cork, Ireland. Interested? Well once you have a near native level of French, have a good working knowledge of HTML, coding and API then we'd love to talk. Keep reading more on how you will be earning €24,000 gross per annum now - Don't forget to apply! What will you do in this job? As part of the Tech Support team you will be responsible for answering inbound calls and emails from customers who may have any issues or queries about the companies services. Help customers integrate into the system, manage and improve SDK's. When needed you will escalate priority cases and where relevant you will need to update the knowledge database on any new issues that arise in order to help with future training sessions etc. Who will you work for? Our client is an Irish owned outsourcing company that provides customer service and tech support solutions to a number of companies worldwide. They are constantly growing, and thanks to that we can offer you a job within their Fren...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Cork, Cork
    Salary:
    €24000 per annum + relocation package
    Job Ref:
    JN -102016-2208
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  • French Level 2 Technical Support Specialist

    Leading French Intercom and Access Control company now expanding rapidly in the UK is looking for a L2 Technical Support Specialist. You will be working in a newly created team and will assist mainly trade professional, housing association, management agents and sometimes end-users. A full training will be given. This a Monday to Friday role based in London with no late shift. ROLE: Assisting professional clients in: Installing products and troubleshooting technical issues and breakdowns. Setting up, configuring products on management software Assisting end-users on how to use our products Manage the customer relationship through the life of the case and create an accurate log of interactions with customers Maintain a strong relationship with the client PROFILE: Previous experience as a Technical Support, Desktop Support or IT Helpdesk technician Ability to diagnose and troubleshoot basic technical issues Technical knowledge of electronical, electrical devices, telecom, IT or IT network Strong customer service skills French would be a plus SALARY: Between 26k and £28k/pa

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    London
    Salary:
    £26000 - £28000
    Job Ref:
    FR1
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