Connecting to LinkedIn...

a

  • Portuguese speaking IT service agent, Debrecen

    An award winning, top 10 in its field, global company are looking for a talented IT expert to help assist Portuguese customers of a major IT brand in Debrecen. Key Tasks and Responsibilities To provide 1st line technical support; answering support queries via phone and email, or other communication solutions (Eg. Chat, self-service Portal) Provide high level professional IT services in an efficient manner Maintain a quality business relationship with all customers Make effective use of procedural, informational, and technical documentation To maintain a high degree of customer service for all support queries and adhere to all service management principles To take ownership of user tickets or problems and be proactive when dealing with user issues Continuously monitor incoming customer contacts including those made by any of the media available to Transcosmos' customers To allocate more complex calls to the relevant IT Support team member Ensure that all customer contacts are handled in a timely and effective manner and within the Service Level Agreements Skills / Attributes Required Good technical troubleshooting skills Vocational qualification (MCP or equivalent) University lev...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Debrecen,
    Salary:
    Up to €900 per annum
    Job Ref:
    BBBH3300
    Read More
  • Junior Service Desk Administrator

    Hays IT Contracting is an up-to-date B2B form of employment for IT specialists with innovate and developmental projects for TOP Clients close at hand. For our Client we are currently looking for qualified Candidates for the position of: Service Desk Administrator with Swedish Location: Gdansk Oliwa Job type: B2B or Umowa zlecenie Length: long-term cooperation Rate: 50-60 PLN/h net on B2B Working hours: shift work 24/7 or 9-17 Monday to Friday Start date: ASAP (max. in 1 month) Languages: Swedish B2+, English B2 Requirements: Very good written and verbal communication skills in Swedish (language proficiency) Good written and verbal communication skills in English Team player Goal-oriented approach Previous experience in customer support is nice to have Previous experience in working with languages (professional experience, collage projects, etc.) is nice to have Responsibilities: Remote troubleshooting First point of contact for end users seeking technical assistance. Guide end user through technical problems Resolving end users issues in fast and efficient way Provide information on IT products or services based on end user query. Work based on ticketing system Current processes...

    Job Type:
    Contract
    Location:
    Gdańsk
    Salary:
    7000 - 10000
    Job Ref:
    1146717
    Read More
  • Dutch Speaking Technical Support to Dublin, Ireland

    The Role As a Technical Support Analyst you will resolve remote users’ IT problems by means of a first time fix or by dispatching for on-site support. The Technical Support Analyst responds to clients requiring technical support. Contacts reach the analyst via telephone, call handling systems or e-mail. All applicants should be willing to work variable shift patterns on request.   The Responsibilities Validate and diagnose customer issues Provide the customer with a solution through information gathering analytical troubleshooting, problem research or to route or escalate the call to the appropriate resolution group Management of calls to agreed service levels The Requirements Previous experience in effectively coping with a fast-paced, high-pressure role in a constantly changing business environment. Customer-orientated, enthusiastic, courteous assertive, and motivated to take charge of both customer engagement and problem resolution. Strongly team-focus with excellent customer service, telephone, oral and written skills. Analytical with good troubleshooting skills, flexible, and willing to work variable shift patterns.   Technical aptitude and a basic understanding of various ...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Dublin
    Salary:
    N/A
    Job Ref:
    MJW DU CPL
    Read More
  • Norwegian speaking Tech support in Valencia, Spain!

    We are currently looking for Norwegian speaking Technical Customer Support Advisor to join our clients team in Valencia, Spain!   If you have an interest and passion for home range computer devices, imaging, and photography, this is the job for you. Do you want to work in sunny Valencia?   About your future employer Our client belongs to the top 500 business companies in the sectors IT, telecommunications, e-commerce, automotive, and financial services. They are a multicultural company collaborating with employees from over 29 different nationalities.   Your future project Our client is proud to collaborate with one of the world’s largest manufacturers of printers and imaging related equipment, by providing consumer support to their customers. By joining their team, you will have the opportunity to learn about some of the newest and most innovative printing, scanning and video projecting technologies. They are an international team interested in candidates with passion for customer service and who can be part of a team. They are problem solvers and active listeners.   Your role First Level technical support for home-range printers, multifunction printers and among others, to pri...

    Job Type:
    Permanent
    Location:
    Valencia
    Salary:
    15000 - 23000
    Job Ref:
    NorVale
    Read More
  • Norwegian speaking Service Desk Agent to beautiful Budapest

    Are you a service-minded Norwegian speaker looking to work for one of the world’s largest IT firms in Budapest? Then please read on! Your employer is one of the world's leading IT professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. We are all over the world, representing the company within Europe with 16 offices. We are an outstanding participant of the Hungarian SSC (Shared Service Center) market since 2008 providing multilingual IT services with almost 1000 employees. Why Budapest? Living in Budapest is pretty great. Expats in Hungary can expect to pay less for food, medicines and cosmetics, and monthly public transport costs and average rent are considerably lower than many countries. Value for money and the opportunity to live well whilst saving money are some of the best reasons to work in Hungary, and you will find the people to be welcoming and accommodating!   Your Job Resolving IT issues of our clients, act as first point of contact for the customer (Level 1 IT support) Handling...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Budapest
    Salary:
    0 - 0
    Job Ref:
    NordicjobsinBudapest
    Read More
  • Dutch Speaking Technical Support Consultant to Czech Republic

    You speak Dutch and want to experience the Czech Republic? Then we have the right opportunity for you! Our client in the Czech Republic provides business-to-business transformative services for its clients across the globe. The company’s integrated IT and BPM solutions approach enables it to unlock business value across industries and service lines, and address business challenges for its clients. They are leading providers of next-generation consulting, technology and outsourcing solutions. From its Brno Deliver Center, they provide services to more than 20 global multinational corporations. Observe these changes from up close and be at events that are changing the world!   About living in the Czech Republic Living in the Czech Republic has many advantages including affordable, low-cost living, a very good infrastructure, proximity to other European locations, as well as an interesting history and culture and beautiful nature. Brno is a truly international city with inhabitants and visitors from all over the world and there is no requirement to speak Czech! Our client offers the opportunity to WORK FROM HOME from anywhere in th Czech Republic! Your responsibilities :  You will ...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Brno
    Salary:
    N/A
    Job Ref:
    MJW DU INF
    Read More
  • Norwegian IT support agent B2B in Tallinn, Estonia! in Tallinn, Estonia

    Are you looking for your next adventure in Tallinn? We are looking for a Norwegian speaking IT Support Agent!   The company is a recently established customer communications technology company. They deliver software, hardware and services that integrate physical and digital communication channels, helping companies expand their business through advanced customer communication management. The company offers products and services in mail and parcel handling field. They are situated in Nordic countries, Switzerland, Italy and in Estonia.   Tallinn has become a hub for IT companies all over the world and our client has set up an offshore office to provide exceptional support to customers! Tallinn is a great city and has developed rapidly over the last 10 years. The lifestyle is cheaper than Scandinavian, and this role promises a great salary for a comfortable life! There are many places for shopping, great nightlife, and excellent architecture. Live in a great neighborhood alongside other Lithuanians as our client promises to make you feel very welcome!   They expect you… … are fluent in Norwegian language … have excellent English skills … have previous experience in a similar posit...

    Job Type:
    Permanent
    Location:
    Tallinn
    Salary:
    20000 - 30000
    Job Ref:
    NorTall
    Read More
  • Dutch Technical Support To beautiful Dublin - Relocation Assistance Offered

    We are currently recruiting for a Dutch Speaking Technical Support Agent role, located in beautiful Dublin, Ireland.   As a Technical Support Analyst you will resolve remote users’ IT problems by means of a first time fix or by dispatching for on-site support. The Technical Support Analyst responds to clients requiring technical support. Contacts reach the analyst via telephone, call handling systems or e-mail. All applicants should be willing to work variable shift patterns on request.    Why work in Dublin? Dublin has both an international feel and a special magic to it, so you will not have a shortage of new things to see and experience. One of the special features in Dublin is the fact that even though you live in the heart of the city, you are only a half an hour away from some of the most beautiful landscapes and scenery. Ireland is full of opportunities for an outdoorsy lifestyle. In addition to all the exciting things you can to outdoors, there is plenty of other activities in the city. There is a vibrant nightlife, good restaurants and entertainment locations, events, spas - you name it!   Your responsibilities  Validate and diagnose customer issues Provide the customer...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Dublin
    Salary:
    Relocation Package + Attractive salary
    Job Ref:
    DutchDublin01
    Read More
  • Swedish Speaking IT-Support Consultant wanted to beautiful Brno in Czech Republic

    Vill du göra karriär inom IT? Vi söker dig som vill bli del av ett fantastiskt team i Brno, Tjeckien! Vår partner i Tjeckien erbjuder transformativa digitala tjänster till företagskunder över hela världen. Bolaget är en ledande leverantör av nästa generations konsult-, teknik- och outsourcinglösningar och deras kombinerade IT- och BPM-lösningar skapar värde över fera olika branscher. Från sitt Brno Deliver Center tillhandahåller de tjänster till mer än 20 globala multinationella företag. Du har nu möjlighet ett ta del i den digitala transformationen från nära håll och påverka de processer som förändrar världen! Att leva och bo i Brno Att bo i Tjeckien har många fördelar, inklusive billigt boende, en mycket bra infrastruktur, närhet till andra europeiska städer samt en intressant historia, kultur och vacker natur. Brno är en internationell stad med invånare och besökare från hela världen! Arbetsuppgifter: Kontaktpunkt för företagets Service Desk (Level 1) Undersöka och analysera tekniska problem Erbjuda service av högsta klass till globala företagskunder Ge vägledning till användare för att lösa IT-relaterade problem Jobba aktivt för att förbättra företagets serviceprocesser Din ...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Brno
    Salary:
    N/A
    Job Ref:
    SweTS2BRNO
    Read More

loading more jobs