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  • Swedish Technical Support To Work in Dublin, Irland

    Swedish Technical Support To Work in Dublin, Irland The objective of the Technical Support Analyst is to resolve remote users’ IT problems by means of a first time fix or by dispatching for on-site support. The Technical Support Analyst responds to clients requiring technical support. Contacts reach the analyst via telephone, call handling systems or e-mail. All applicants should be willing to work variable shift patterns on request. Responsibilities: To log, validate and diagnose customer issues, on the full range of products and applications used on the customer site. Providing the customer with a solution through information gathering, analytical trouble shooting and problem research, or to route or escalate the call to the appropriate resolution group. Escalation and management of calls to agreed service levels. Excellent attendance and punctuality is required as well as adhering to all company policies and procedures. Duties: • Answer contacts promptly and professionally • Log/Validate all contacts Call Handling Database • Resolve customer problems using the relevant tools and systems • Manage end to end all calls logged, providing regular updates to customers on call statu...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Dublin
    Salary:
    0 - 0
    Job Ref:
    Swe2Dub
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  • German IT Analyst – Krakow

    German speaking IT Analyst job here in Krakow, Poland for multi award-winning IT Company. We’multi-award-winningto have a near native level of German and a good level of English as well as a good understanding of hardware and software for this Technical Support job. Keep reading for more… Your Tasks: You will be providing both soft and hardware support via phone and email to customers having trouble. You will be required to work with those with the Technical Support team with regards to cross-training, implementation of operations etc. Organise and manage all relationships with sellers and staff that may help you with resolving any customer issues. Escalate issues when needed to 2nd level Technical Support. Our Client: Work for a well-known award-winning business solutions provider here in Krakow. Our client is expanding within the EU. With over 500 employees and being well known for their constant support to their employees to grow, this is a company you and your career will love. Main Requirements: You will need the following skills in order to qualify for this job: Near native German Good level of English Excellent communication skills (written & verbal) 6-12 months experienc...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Kraków
    Salary:
    5000 - 7000 gross per month
    Job Ref:
    JN -032019-2896
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  • German Technical Customer Service Rep - Amsterdam

    German Speakers are wanted for a German Customer Service job here in Amsterdam - The Cultural Capital of Europe! How does working with the world's #1 customer experience focussed outsourcing giant to join the technical customer service team for a major client of theirs here in Amsterdam? We're looking for near native German speakers with excellent English, good PC skills & excellent problem-solving skills. You have 6 -12 months customer service experience (preferably in a contact center). What will you do in this Customer Service Job? As a Technical Customer Service Agent, you will be responsible for taking all incoming calls, emails and online chat from customers with queries and issues. It will be up to you in investigate and resolve both their hardware & software issues, not forgetting to take customer details and updating the company CRM system each time. Of course, if the issue needs it, you will be required to escalate to tech support and not forget to stay up to date on the company products and services. Who will you be working for? Work for the world's #1 customer experience driven outsourcing giant in their Amsterdam Office. With a strong promise of career progression (...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Amsterdam,
    Salary:
    €1600 - €1700 per month + Pension Plan & Many More
    Job Ref:
    JN -102017-2520
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  • German Tech Support Agent - Galway

    German speaking Tech Support Agent wanted in Galway, Ireland for international medical/healthcare manufacturer. We’re looking for a near native German speaker with a good level of English and strong attention to detail to join the growing team here in Galway. Live and work in a beautiful city that has all the offering of a big city but a small town feel. Your Tasks: You will take incoming calls and emails from customers with issues/queries/problem and help them in a timely and professional manner. Provide 1st level Tech Support with regards to troubleshooting customer issues and complaints. You will document all complaints and questions within the company database for future training and quality. Review, prioritise and manage group mailboxes to ensure all inquiries, questions and complaints have been received and action taking place. Our Client: Work for a global manufacturer with the medical/healthcare industry here in Galway, Ireland. With over 100 years in the business and near 100,000 employees across the globe, this is certainly a company you will want to work with. Main Requirements: You will need the following in order to qualify for this job: Near native German Good leve...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Galway
    Salary:
    30000 - 35000
    Job Ref:
    JN -062019-2966
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  • Swedish Speaking Technical Support Agent To Sunny Athens

    Swedish Technical Support/Customer Support to Sunny Athens! As a customer service your role is, together with your team, to handle customer issues with empathy and efficiency. Via phone, email and chat your job is to help the customer troubleshoot issues with their products and follow through until a resolution is reached. You are customer service oriented and can always maintain professionalism and you’re able to remain calm under stress. Besides speaking your native language (Swedish) you are also fluent in English. Requirements Fluent language skills in Swedish and advanced proficiency in English Good general computer knowledge Willing to work in a fast-paced environment Flexible when it comes to working shifts Available in Athens or to relocate to Athens Benefits A highly attractive salary package, twice the average Greek salary Paid training in state-of-the-art facilities Bonus after training Bonus 3 times a year (Christmas/Easter/Summer) Monthly performance bonus Relocation package, including paid flight to Athens, pickup from the airport and 2 weeks of paid accommodation in a hotel + A support team to make your relocation as smooth as possible, including help in finding a...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Athens
    Salary:
    0 - 0
    Job Ref:
    Swe2Ath TS
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  • Swedish Technical Support to IT-hub Tallinn

    We are looking for a 1st Line Swedish Speaking IT Customer Support Specialist to beautiful Tallinn in E-Estonia! Are you looking for an adventure abroad? International experience with one of the biggest IT Companies in the Nordic regions? Do you have a passion for technology? Then this is the job for you! Required skills: Some customer service experience, excellent communication skills, personality, mature and professional attitude, interest in and basic aptitude for I. T. To be successful in this role you need to: Study the customer’s business logics and technical environment. Have very good Swedish language skills (both written and spoken). Excellent communication skills with a genuine enthusiasm towards a career in IT Be an experienced computer user. Have previous working experience and/or education in IT support area but this can also be trained so don't worry! Have solution-oriented mindset and ability to prioritize your tasks. Finally, and most importantly you need to be a good listener with a positive attitude. ​ Our client promises to support you with these benefits: Finding a place to live and signing a rental contract Moving your belongings to Estonia Picking you up up...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Tallinn
    Salary:
    0 - 0
    Job Ref:
    Swe2Tallinn TS
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  • Swedish Technical Support Agent to Amsterdam

    We are seeking a Swedish-speaking Technical Support Associate for our customer in Amsterdam! Have you always had a dream of working with IT in the heart of a beautiful city? Then this is your opportunity! In this position you will be responsible for finding solutions and providing world-class customer service. Your tasks will include keeping requests, solving problems / issues and troubleshooting by using different tools. Start date is 12/08 Please note that no relocation assistance is offered. Amsterdam Amsterdam is called Northern Europe's Venice, and it's not without reason. The city is famous for its many canals and bridges. Amsterdam is also a cycling paradise and you’ll find yourself riding a bicycle before you know it - a sense of freedom, as the Dutch call it. Amsterdam is also famous for its many beautiful museums, where you will find great exhibitions with Van Gogh and Rembrandt. The streets, bridges and all flowers create a warm and cozy atmosphere that is hard to find in other cities. The city is also famous for its liberal attitudes, its good nightlife and the spicy Red Light District. Amsterdam is a heaven for people with a taste for vintage shopping - here you wil...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Amsterdam
    Salary:
    N/A
    Job Ref:
    ConAms
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  • IT Support Analyst (German)

    The Company. Our client is a multinational company providing outsourcing, information technology, and business consulting services. The company stands out strongly with its friendly and supportive working culture based on very close and warm relationship among employees. The office in the center of Brno has been growing very significantly since 2016 and the company is now looking for ambitious talents ready to grow together with the company. The Job. You will be responsible for assuring the most effective solutions to clients by providing 1st level professional technical support. Main tasks include: – Remote resolution of IT problems related to end users’ devices, network, and applications – Identify and manage the root of technical incidents – Classify and prioritize the requests – Assure right escalations to other technical teams – Keep constant communication with the client during the resolution process Your Profile. – German and English on a business level (spoken/written) – You have strong communication and listening skills – You are a good problem-solver – You are interested in the further development of IT skills – Any previous IT support experience or IT certification wi...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Brno
    Salary:
    relocation pachake, healthcare, gym card
    Job Ref:
    BIT01aeq
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  • Swedish Customer Technical Support in Brno, Czech Republic

    Do you want to make a career in IT? We are looking for you who want to be part of a fantastic team in Brno, Czech Republic! Our partner in the Czech Republic offers transformative digital services to corporate customers worldwide. The company is a leading supplier of the next generation of consulting, technology and outsourcing solutions and their combined IT and BPM solutions create value across several different industries. From its Brno Deliver Centre, they provide services to more than 20 global multinational companies. You now have the opportunity to take part in the digital transformation from a close range and influence the processes that change the world! The role: • Providing support to employees of a global Finish company • Cooperation within the team • Handling different requests via chat, email and phone • Analyze and solve wide range of issues Requirements • Proficiency in Swedish and English (B2 level required) • Basic IT knowledge is a plus but not a requirement • Focus on customer • Team player The Offer • Permanent contract • Performance bonus • Meal vouchers • Multisport card • Language courses • Competitive salary • 5th week of leave • Bike Friendly • Modern o...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Brno
    Salary:
    Relocation Assistance, Health Insurance, Bonuses etc.
    Job Ref:
    CzechBrno
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  • Swedish Technical Consultant to Brno, Czech Republic

    Do you want to make a career in IT? We are looking for you who want to be part of a fantastic team in Brno, Czech Republic! Our partner in the Czech Republic offers transformative digital services to corporate customers worldwide. The company is a leading supplier of the next generation of consulting, technology and outsourcing solutions and their combined IT and BPM solutions create value across several different industries. From its Brno Deliver Centre, they provide services to more than 20 global multinational companies. You now have the opportunity to take part in the digital transformation from a close range and influence the processes that change the world! The role: • Providing support to employees of a global Finish company • Cooperation within the team • Handling different requests via chat, email and phone • Analyze and solve wide range of issues Requirements • Proficiency in Swedish and English (B2 level required) • Basic IT knowledge is a plus but not a requirement • Focus on customer • Team player The Offer • Permanent contract • Performance bonus • Meal vouchers • Multisport card • Language courses • Competitive salary • 5th week of leave • Bike Friendly • Modern o...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Brno
    Salary:
    Relocation Package + Attractive salary
    Job Ref:
    SweCzech-2
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  • Danish Customer Service Agent to Athens

    Leder du også efter nye himmelstrøg og andre udfordringer til det nye år? Så er dette måske din heldige dag, vi søger nemlig nu dansktalende kundeservicemedarbejdere til Athen for vores internationale klient. Vi er på udkig efter eventyrlystne, motiveret og engageret medarbejdere, der ønsker at udvikle deres faglige profil og nyde den rige middelhavs kultur. Vores klient Vores klient vil gerne byde dig velkommen til deres mest anerkendte firma indenfor kundeservice og teknisk support. Deres mission og værdier repræsentere deres tankegang og arbejder hver dag efter at opnå deres mål, have glade medarbejder og en høj kundetilfredshed. Med 6000 medarbejdere fra 90 nationaliteter og 35 forskellige sprog fik de titlen som 'Best Multi-lingual Contact Center' i 2017 grundet deres inkluderende arbejdskultur. Vores klient har en imponerende kundeliste og er blevet ansvarlig for deres service afdeling hvilket vil sige at du her indirekte kommer til at repræsentere brands og organisationer der pryder et hvert CV! At arbejde for en international organisation har motiveret mange unge danskere til at søge imod Athen, men de mange oplevelser der står dem i vente, fik dem til at ansøge. Hvorfor...

    Job Type:
    N/A
    Location:
    Greece
    Salary:
    13000 - 15000
    Job Ref:
    NordicAthens
    Read More
  • Danish IT Support Agent to Amsterdam

    Lige nu er vi på udkig efter dansk talende Teknisk Support Medarbejdere til vores klient i Amsterdam! Hvis du har interesser indenfor IT og altid har drømt om at bo og arbejde i udlandet, så er dette din chance! I denne stilling vil du have ansvaret for at finde løsninger og tilbyde kundeservice i verdensklasse for et af verdens største computer firmaer. Dine daglige opgaver vil blandt andet bestå af at besvare henvendelser, løse relevante tekniske problemer ved hjælp af de bedste midler, som du får tildelt for at dine opgaver skal være så overkommelige som muligt. Vores Klient Vores klient er et internationalt selskab med kontorer over hele verden. Selskabet har hovedkontor i Greenville og tilbyder kundeservice og salgstjenester indenfor mange forskellige industrier: Bil, bank, finans, forbrugerelektronik, energi og offentlige sektor ydelser, sundhedssektor, forsikring, media og kommunikation, detaljhandel og e-handel, teknologi og reise, transport og turisme. De blev grundlagt i 1991 og har vokset og ekspanderet igennem flere opkøb og har derved absorberet otte selskaber siden året 2006. Selskabet er et anderkendt outsourcing selskab med et godt rygte som tilskriver dem verden...

    Job Type:
    Permanent
    Location:
    Amsterdam
    Salary:
    16000 - 24000
    Job Ref:
    NordicAmsterdam
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  • German B2B Tech Support Representative

    German B2B Tech Support Representatives wanted here in Stuttgart for an international cloud-based software provider that has been growing steadily for the last 14 years. You will need a near native level of German, bachelors degree in Computer science and a minimum of 3 years of tech support experience (Pre-sales Engineering or IT Admin experience is good too). Interested in developing your tech support career near Stuttgart? Your Tasks: Support customers and advice to business customers within the pre-sales, sales and implementation process. Work closely with the sales team in order to provide tech support advice and feedback in order to meet the customer's needs. Deliver demonstrations of the software products to potential customers - both onsite and remote. Our Client: Work for a cloud-based software provider that is growing steadily in the last 14 years. They have 6 office locations across the EU, around 800 employees working for them that speak over 30 languages. Currently, they are looking for German B2B Tech Support Representative to join their team hear near Stuttgart. The office is around 30 mins drive from Stuttgart city centre. Main Requirements: You will need the fol...

    Job Type:
    N/A
    Location:
    Stuttgart
    Salary:
    50000 - 60000
    Job Ref:
    JN -062019-2951
    Read More
  • Swedish Tier 1 IT Support - Cork

    To all of our Swedish speaking friends out there looking to ''arbejde i udlandet'' - we have a great IT Support job here in Cork for an international company offering great career progression opportunities and a competitive salary of €25,00 gross per annum. Fancy see more of the world? Start with Cork,Ireland & apply Now What will you do in this job? You will be responsible for first line IT Support via phone and email. Working remotely will be part of your day-to-day as you will need to be able to diagnose and solve customer issues. The issues you will be dealing with will be both software and hardware related so your IT skills need to be A++. As each issue comes in, you will need to take ownership and document the issue and the solution within the company database. Who will you be working for? Work for the world's #1 customer experience driven outsourcing giant here in their office in Cork. With a strong promise of career progression (80% internal promotions) and amazing employee benefits on offer, this is a company you will want to grow with. With over 30 office locations around the world and 120,000+ employees working in over 50 languages they are currently looking for Swedi...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Cork City,
    Salary:
    €24000 - €25000 per annum
    Job Ref:
    JN -012018-2592
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  • Finnish Technical Support Agent

    Our client in the Czech Republic provides business-to-business trans-formative services for its clients across the globe. The company’s integrated IT and BPM solutions approach enables it to unlock business value across industries and service lines, and address business challenges for its clients. They are a leading provider of next-generation consulting, technology and outsourcing solutions. From its Brno Deliver Center our client provides services to more than 30 global multinational corporations. RESPONSIBILITIES: • Cooperation with our clients and providing the relevant information • Conduct customer calls as the main point of contact • Responsible for the correct data in the client database • Support and help customer queries on a daily basis • Develop and maintain good relationships with team members and client representatives REQUIREMENTS: • English and Finnish proficiency - Daily communication in English and Finnish • Attention to detail • To be customer oriented • Analytical skills • Computer and e-mail skills, knowledge of Microsoft Office Excel, Word. • Ability to work in the Team • Knowledge of xml and Capital Markets can be an advantage WE OFFER: • Permanent contrac...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Brno
    Salary:
    N/A
    Job Ref:
    fin IT brno
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  • Norwegian job in IT Support

    What are we looking for? Here we find ourselves looking for Norwegian speaker with a good level of English to join the IT Support team with our client based in Kildare Ireland. What will you do in this job? For a job in IT Support you will be tasked with the managing all inbound calls from those client who are based in Norway, manage incoming tickets transfer such tickets to relevant departments for resolution. Make sure that all queries are handled according to quality standards. All the while working to achieve individual and team based targets. Who will you be working for? Our client is a well-known brand that nearly every home has heard of and probably used at some stage. With being one of the biggest players in IT and operating industry worldwide, this is an IT support job you certainly do not want to miss out on. With their European support centre operating in Dublin Ireland, this is where you will be working from, and we can say that you will get the chance to work within a multicultural workplace as they employ people from around the globe. Who are we looking for? For this Norwegian speaking job we are looking for a near Native Norwegian speaker with a good level of Engl...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Dublin
    Salary:
    23000 - 24000
    Job Ref:
    JN -122014-1670
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  • IT Support Analyst (GE/FIN/SW)

    The Company. Our client is a multinational company providing outsourcing, information technology, and business consulting services. The company stands out strongly with its friendly and supportive working culture based on very close and warm relationship among employees. The office in the center of Brno has been growing very significantly since 2016 and the company is now looking for ambitious talents ready to grow together with the company. The Job. You will be responsible for assuring the most effective solutions to clients by providing 1st level professional technical support. Main tasks include: – Remote resolution of IT problems related to end users’ devices, network, and applications – Identify and manage the root of technical incidents – Classify and prioritize the requests – Assure right escalations to other technical teams – Keep constant communication with the client during the resolution process Your Profile. – Finnish or Swedish or German and English on a business level (spoken/written) – You have strong communication and listening skills – You are a good problem-solver – You are interested in the further development of IT skills – Any previous IT support experience ...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Brno
    Salary:
    18000 - 25000
    Job Ref:
    BIT32
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  • Swedish Helpdesk Agent

    Swedish speaking Helpdesk Support Agent for a large international company. Join our client's European support centre in Dublin today. With a competitive salary and relocation on offer. Your Tasks: Take care of inbound calls and emails from the Swedish market Manage incoming tickets Escalate issues where needed to the relevant department Sticking strictly to company quality standards in all interactions with customers. Mentor New Swedish speaking recruits – teaching them the tricks of the trade. Our Client: Work for a company that is well-known, and a common name brought up around the household from time to time. Our client is one of the biggest players in the IT & Operating industry worldwide. Their European support centre operates just outside of Dublin & can offer you a truly multicultural experience. Main Requirements: You will need the following to become the next Helpdesk Support Agent: Near native level of Swedish Good level of English Excellent communication skills (written & verbal) Previous office experience (call centre/Technical Support) – where you were used to a fast-paced environment. Interested in the IT sector is a plus for your application. OK with working in Sh...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Dublin
    Salary:
    €26000 - €28000 per annum
    Job Ref:
    JN -092017-2488
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  • Service Desk Engineer (German)

    Would you like to grow and develop your professional skills in the world-class IT environment? Are you interested in joining a brand new hub in the exciting city of Prague? Then this is your position. The Company. Our client is an international award-winning IT services provider with world-wide presence. For their new offices in Prague, Czech Republic, they are currently looking for a Service Desk Specialist speaking German. The Job. You will be responsible for gathering and evaluating information from the client, and transferring it to the right technical engineer's team. Main tasks include: – Identify the root of technical incidents – Classify and prioritize the requests – Assure right escalations to other technical teams – Keep constant communication with the client during the resolution process The Profile. – German and English on a business level (spoken/written) – You already have experience of working in an IT company – You have a dynamic and performance driven working attitude – You have an open and positive mindset – You are interested in the further development of IT skills – You have an ability to work in 8-hour shifts in a 24/7 working environment – Any IT certificat...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Prague
    Salary:
    40000 - 40000
    Job Ref:
    0DPE001
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  • IT Trainee Program (6 months)

    The Company. An international award-winning IT services provider with world-wide presence offers a spectacular opportunity for IT Graduates to join their offices in Prague, Czech Republic. The Job. The 6-months program is a perfect opportunity to unleash your potential in IT, gain priceless experience in the modern start-up hub in Prague, and learn from the most talented IT professionals from all over the world. You will have a chance to work with different technologies, discover your own niche and the IT path that suits your profile the most. You will be a part of a challenging development program with 3 months of intensive training and shadowing, and 3 months of putting your skills into the practice. You will have a chance to gain knowledge on the following technologies: Cisco, BlueCoat, Juniper, F5, Aruba, Nortel, Extreme Networks, Alcatel, Infoblox, Avaya, Genesys, Polycom, Tandberg, HP, VMware, EMC, NetApp, CheckPoint, RSA and many more. You will get the full overview on the tools such as ServiceNow, Genesys (OmniChannel Pulse, Workspace Desktop Edition), Power BI, Dashboards, SLA’s (Service Level Agreements) monitoring, breach analysis, dashboard analysis. On top, the part...

    Job Type:
    Temporary Contract, Full-Time Position
    Location:
    Prague
    Salary:
    27000 - 36000
    Job Ref:
    PDT01
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