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  • Norwegian job in IT Support

    What are we looking for? Here we find ourselves looking for Norwegian speaker with a good level of English to join the IT Support team with our client based in Kildare Ireland. What will you do in this job? For a job in IT Support you will be tasked with the managing all inbound calls from those client who are based in Norway, manage incoming tickets transfer such tickets to relevant departments for resolution. Make sure that all queries are handled according to quality standards. All the while working to achieve individual and team based targets. Who will you be working for? Our client is a well-known brand that nearly every home has heard of and probably used at some stage. With being one of the biggest players in IT and operating industry worldwide, this is an IT support job you certainly do not want to miss out on. With their European support centre operating in Dublin Ireland, this is where you will be working from, and we can say that you will get the chance to work within a multicultural workplace as they employ people from around the globe. Who are we looking for? For this Norwegian speaking job we are looking for a near Native Norwegian speaker with a good level of Engl...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Dublin
    Salary:
    23000 - 24000
    Job Ref:
    JN -122014-1670
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  • German Tech Support Agent - North Dublin

    German Tech Support agent wanted for one of the world's leading customer experience driven outsourcing giants here in North Dublin, Ireland. We're looking for near native German speakers with previous tech support experience and have a good working knowledge of various PC operating systems such as Win XP or Win 7. Interested? You know what to do! Your Tasks: You will work on a first-line tech support basis - carrying out routine operating services, such as dealing with customers via phone and email. With each interaction with customers, you will answer questions, resolve issues and perform basic troubleshooting. You will need to document each interaction in the company database for future training and quality purposes. Our Client: Work for the worlds #1 customer experience driven outsourcing giant here in North Dublin, Ireland. There is a strong promise of career progression here as 80% of promotions come for the internal team. Amazing teams, company benefits and employer right here in Dublin. Main Requirements: You will need the following in order to qualify for this job: Near native German Good level of English Excellent communication skills (written & verbal) Good working kno...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Dublin North,
    Salary:
    €22000 - €23000 per annum
    Job Ref:
    JN -082018-2738
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  • Swedish IT Support Agent - North Dublin

    Swedish IT Support agent wanted for one of the world's leading customer experience driven outsourcing giants here in North Dublin, Ireland. We're looking for near native Swedish speakers with previous IT support experience and have a good working knowledge of various PC operating systems such as Win XP or Win 7. Interested? You know what to do! Your Tasks: You will work on a first-line tech support basis - carrying out routine operating services, such as dealing with customers via phone and email. With each interaction with customers, you will answer questions, resolve issues and perform basic troubleshooting. You will need to document each interaction in the company database for future training and quality purposes. Our Client: Work for the worlds #1 customer experience driven outsourcing giant here in North Dublin, Ireland. There is a strong promise of career progression here as 80% of promotions come for the internal team. Amazing teams, company benefits and employer right here in Dublin. Main Requirements: You will need the following in order to qualify for this job: Near native Swedish Good level of English Excellent communication skills (written & verbal) Good working know...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Dublin North,
    Salary:
    €21000 - €21500 per annum
    Job Ref:
    JN -092018-2751
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  • Swedish Tier 1 IT Support - Cork

    To all of our Swedish speaking friends out there looking to ''arbejde i udlandet'' - we have a great IT Support job here in Cork for an international company offering great career progression opportunities and a competitive salary of €25,00 gross per annum. Fancy see more of the world? Start with Cork,Ireland & apply Now What will you do in this job? You will be responsible for first line IT Support via phone and email. Working remotely will be part of your day-to-day as you will need to be able to diagnose and solve customer issues. The issues you will be dealing with will be both software and hardware related so your IT skills need to be A++. As each issue comes in, you will need to take ownership and document the issue and the solution within the company database. Who will you be working for? Work for the world's #1 customer experience driven outsourcing giant here in their office in Cork. With a strong promise of career progression (80% internal promotions) and amazing employee benefits on offer, this is a company you will want to grow with. With over 30 office locations around the world and 120,000+ employees working in over 50 languages they are currently looking for Swedi...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Cork City,
    Salary:
    €24000 - €25000 per annum
    Job Ref:
    JN -012018-2592
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  • Dutch Technical Support - Belfast

    Job Summary This is an Technical job for those who love following the latest technology trends, who enjoys wearing or having the latest gadget or wireless device. Our client in Belfast is looking for someone who is extremely customer focused and who has a bit of technical knowhow. We are looking for near native Dutch speakers with an excellent level of English too, that has previous experience in Customer Service and/or Technical Support, a bit of both would be perfect. As this Technical Support job is based in Belfast your will be paid in pounds (£) so just keep that in mind and if you are successful you will receive £14,290 gross per annum, along with bonuses depending on your performance of course. What will you do in this job? As the next Dutch Technical Support Agent it will be your job to deal with customers in a professional and timely mannor, whilst following the agreed Technical support rules and regulations. You will be looking into solutions for certain customers unresolved issues - report new findings to the IT teamleader in your department and keep yourself up to date with our clients product and service offering so that you can provide the best and well informed Te...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Belfast, County Antrim
    Salary:
    £14000 - £14290 per annum
    Job Ref:
    JN -112016-2214
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  • Service Desk Specialist (German)

    Would you like to grow and develop your professional skills in the world-class IT environment? Are you interested in joining a brand new hub in the exciting city of Prague? Then this is your position. The Company. Our client is an international award-winning IT services provider with worldwide presence. For their new offices in Prague, Czech Republic, they are currently looking for a Service Desk Specialist speaking German. The Job. You will be responsible for gathering and evaluating information from the client, and transferring it to the right technical engineer's team. Main tasks include: – Identify the root of technical incidents – Classify and prioritize the requests – Assure right escalations to other technical teams – Keep constant communication with the client during the resolution process The Profile. – German and English on a business level (spoken/written) – You already have experience of working in an IT company – You have a dynamic and performance driven working attitude – You have an open and positive mindset – You are interested in the further development of IT skills – You have an ability to work in 8-hour shifts in a 24/7 working environment – Any IT certificati...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Prague
    Salary:
    37000 - 43000
    Job Ref:
    0DPE01
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  • Junior Technical Advisor with French

    Are you a motivated and open-minded person? Do you like supporting and advising people? Then this is your position. The Company. Our client is Europe’s leading independent provider of IT infrastructure services. They operate Infrastructure Operations Centers and Group Service Desks across Europe, South Africa, Asia an America and offer support in more than 30 languages. For their office in the center of Barcelona, they are looking for new employees to reinforce their team. The Job. After receiving an intensive on boarding training you will hold various responsibilities: – Manage effectively all incoming queries in a customer service environment – Providing service to the clients via phone, email and web – Handling incoming requests and solving them – Ensuring that service quality levels meet expectations The Profile. – You have a native level of French and good English skills (written/spoken) – You are already settled in Barcelona – You are customer orientated – You are proactive – You have good communication skills – You have the ability to adapt quickly – You are a fast learner The Offer. – Salary: 18.300 € gross/year + free Spanish classes offered + restaurant tickets (after ...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Barcelona
    Salary:
    18000 - 19000
    Job Ref:
    CTT03
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  • German Technical Customer Service Rep - Amsterdam

    German Speakers are wanted for a German Customer Service job here in Amsterdam - The Cultural Capital of Europe! How does working with the world's #1 customer experience focussed outsourcing giant to join the technical customer service team for a major client of theirs here in Amsterdam? We're looking for near native German speakers with excellent English, good PC skills & excellent problem-solving skills. You have 6 -12 months customer service experience (preferably in a contact center). What will you do in this Customer Service Job? As a Technical Customer Service Agent, you will be responsible for taking all incoming calls, emails and online chat from customers with queries and issues. It will be up to you in investigate and resolve both their hardware & software issues, not forgetting to take customer details and updating the company CRM system each time. Of course, if the issue needs it, you will be required to escalate to tech support and not forget to stay up to date on the company products and services. Who will you be working for? Work for the world's #1 customer experience driven outsourcing giant in their Amsterdam Office. With a strong promise of career progression (...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Amsterdam,
    Salary:
    €1600 - €1700 per month + Pension Plan & Many More
    Job Ref:
    JN -102017-2520
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  • Danish Tech Support Dublin

    What are we looking for? For this job in Tech Support we are looking for Danish speakers with a good level of English, someone who wants to work abroad and likes the idea of a job in Ireland. What will you do in this job? Within this Tech Support role, it will be your responsibility to look after all inbound calls from Danish speaking clients, manage incoming tickets as well as transferring those to relevant departments for resolution, whilst ensuring that all queries and calls are handled according to the quality standards set forth. You can also be called upon to mentor new Danish speaking employees, teaching them tricks of trade. Not forgetting that you will always be focussed on achieving individual and team based targets. Who will you be working for? Our client is a well-known brand that nearly every home has heard of and probably used at some stage. With being one of the biggest players in IT and operating industry worldwide, this is a Tech support job you certainly do not want to miss out on. With their European support centre operating in Kildare Ireland, this is where you will be working from, and we can say that you will get the chance to work within a multicultural wo...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Dublin
    Salary:
    20000 - 21000
    Job Ref:
    JN -092014-637
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  • Junior Technical Advisor (French) (Immediate Start!)

    Are you a motivated and open-minded person? Do you like supporting and advising people? Then this is your position. The Company. Our client is Europe’s leading independent provider of IT infrastructure services. They operate Infrastructure Operations Centers and Group Service Desks across Europe, South Africa, Asia an America and offer support in more than 30 languages. For their office in the center of Barcelona, they are looking for new employees to reinforce their team. The Job. After receiving an intensive on boarding training you will hold various responsibilities: – Manage effectively all incoming queries in a customer service environment – Providing service to the clients via phone, email and web – Handling incoming requests and solving them – Ensuring that service quality levels meet expectations The Profile. – You have a native level of French and good English skills (written/spoken) – You are already settled in Barcelona – You are customer orientated – You are proactive – You have good communication skills – You have the ability to adapt quickly – You are a fast learner The Offer. – Salary: 18.300 € gross/year + free Spanish classes offered + restaurant tickets (after ...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Barcelona
    Salary:
    17000 - 19000
    Job Ref:
    CT003
    Read More
  • Swedish IT Analyst - Krakow

    Job Summary If you speak Swedish and have a knack for technology then this could be the IT Job for you. We want you to be the next Swedish speaking IT Analyst in Krakow, Poland. Keep reading, you never know you might like what you see. You will get the chance to work for a client of ours who specialises in international business solutions, giving your working day an exciting spin. What will you do in this job? You will be providing both soft and hardware technical support through the phone to all customers experiencing difficulties. Send on problems to the I.M. support team as well as work closely with them in order to increase your technical knowledge which should aid in the helping of customers with problems and queries. You will also be required to work with those at the helpdesk in cross training and the implementation of operations. Organise and manage all relationships with sellers and staff that also aid in the resolution of customer problems. Remembering throughout to promote and foster teamwork within the IT Support department. Lastly you will get the chance to prove yourself and show your leadership skills when you take on a project leader role when it comes to the han...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Kraków,
    Salary:
    Zlotych5700 - Zlotych6000 per month + + Many Benefits
    Job Ref:
    JN -042016-2010
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  • French speaking IT Analyst - Krakow

    If you speak French and have a knack for technology then this could be the IT Job for you. We want you to be the next speaking IT Analyst in Krakow, Poland. Keep reading, you never know you might like what you see. You will get the chance to work for a client of ours who specialises in international business solutions, giving your working day an exciting spin. What will you do in this job? You will be providing both soft and hardware technical support through the phone to all customers experiencing difficulties. Send on problems to the I.M. support team as well as work closely with them in order to increase your technical knowledge which should aid in the helping of customers with problems and queries. You will also be required to work with those at the helpdesk in cross training and the implementation of operations. Organise and manage all relationships with sellers and staff that also aid in the resolution of customer problems. Remembering throughout to promote and foster teamwork within the IT Support department. Lastly you will get the chance to prove yourself and show your leadership skills when you take on a project leader role when it comes to the handling of projects for...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Kraków,
    Salary:
    Zlotych5500 - Zlotych6000 per month
    Job Ref:
    JN -112017-2524
    Read More
  • Danish speaking IT Support Agent Needed in Krakow

    What are we looking for? Calling all Danish speakers who love their technology! We want you to be the next Danish speaking IT Support Agent in Krakow, Poland. Keep reading, you never know you might like what you see. What will you do in this job? You will be providing both soft and hardware IT support through the phone to all customers experiencing difficulties. Send on problems to the I.M. support as well as work closely with them in order to increase your IT knowledge which should aid in the helping of customers with problems and queries. You will also be required to work with those at the helpdesk in cross training, implementation of operations. Organise and manage all relationships with sellers and staff that also aid in the resolution of customer problems. Remembering throughout to promote and foster teamwork. Lastly you will be required to take on a project leader role when it comes to handling to projects for our client as well as participating in all training based modules. Who will you be working for? Our client is a business solutions provider based in Krakow and is gradually expanding in the EU. With employing over 500 people and winning awards based on their good ser...

    Job Type:
    N/A
    Location:
    Kraków
    Salary:
    4000 - 6000 gross per month
    Job Ref:
    JN -022015-1694
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  • German Customer Support For Health Technologies

    Are you tech savvy, have an interest in health and wellness and would like to join a young and vibrant business? Our client is a young company specialized in health care technologies to make peoples lives easier and healthier What is required from you? - Fluent German and English speakers - Passion for solving technical queries - Comfortable about technology/Internet related problems - Being patient, polite, courteous with customers - Capable to deal with stress and work in fast paced environment What you would be doing: - Providing nice, polite and exceptional service for business customers - Troubleshooting issues and providing solutions - Responding to customer’s e-mails/phone calls, resolving issues and following up - Log all issues into the ticketing system - Escalating issues to the next level if cannot be sorted - Being creative and helpful towards customer - Working independently towards reaching your targets Salary and Benefits: - Salary: 28.000 Euro - One month training will be provided - Relocation package for all candidates from abroad and other benefits Be part of an exciting, multinational and multicultural company which focuses on quality and the people their growth.

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Dublin
    Salary:
    28000 - 28000
    Job Ref:
    DECS
    Read More
  • E-Payment Support Specialist (German speaking)

    Are you interested in joining a young and vibrant technology company? Our client is a software company that allows businesses and individuals to receive payments online quickly and safe. Who are we looking for? • Fluent in German & English (written & spoken) • Technical/ financial interest • Passion to discover new things • Able to provide simple solutions using available resources • Flexibility and youthful curiosity • Personality attributes: patient, active and adventurous, natural communicator, friendly and outgoing. Your responsibilities: • Provide friendly and efficient service to the customers. • Deal with queries appropriately. • Prepare creative and accurate messages or send prepared responses to customer emails. • Find information and troubleshoot problems using provided resources. • Respond professionally to customer's phone calls with a friendly manner. Salary and Benefits: Competitive salary + language bonus + excellent benefits with relocation package Sign on Bonus of one-time payment with your first months’ salary. If you are motivated, looking for a new challenge in the payment technologies area and have a passion for helping people please click to apply. Job Type...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Cork
    Salary:
    26000 - 26000
    Job Ref:
    E-PDE
    Read More
  • Finnish IT Support Agents for Amsterdam

    How does working for one of the biggest technology solutions providers sound? Our client is on the lookout for plucky Finnish speakers with a strong interest in Technology and even bigger interest in living & working in Amsterdam. The time to act is now - keep reading & apply today It is important to note that our client is looking for someone who is already based in Amsterdam or going to Amsterdam in the near future as there is no relocation package! What will you do in this job? Within the Finnish IT Support team, you certainly won't be bored as you tackle and resolve technical issues via phone, email and possibly online chat. Strive for a positive attitude with customers and reach a successful outcome. When needed you will be required to escalate issues to the next level, follow up and schedule callbacks to ensure total customer satisfaction while staying up to date on all of the companies products and services. Who will you be working for? Work for the world's #1 customer experience driven outsourcing giant in their Amsterdam Office. With a strong promise of career progression (80% internal promotions) and amazing employee benefits on offer, this is a company you will want t...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Amsterdam,
    Salary:
    €22000 - €22800 per annum
    Job Ref:
    JN -072018-2699
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  • IT Consultant with German

    Are you a motivated and open-minded person? Do you like supporting and advising people? Then this is your position: The Company. Our client is Europe’s leading independent provider of IT infrastructure services. They operate Infrastructure Operations Centers and Group Service Desks across Europe, South Africa, Asia an America and offer support in more than 30 languages. For their office in the center of Barcelona, they are looking for new employees to reinforce their team. The Job. After receiving an intensive onboarding training you will hold various responsibilities: – Manage effectively all incoming queries in a customer service environment – Providing service to the clients via phone, email and web – Handling incoming requests and solving them – Ensuring that service quality levels meet expectations The Profile. – You have a fluent level of German and English (written/spoken) – You are already settled in Barcelona – You are customer orientated – You are proactive – You have good communication skills – You have the ability to adapt quickly – You are a fast learner The Offer. – Salary: 18.300 € gross/year + free Spanish classes offered + restaurant tickets (after 3 months) + p...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Barcelona
    Salary:
    18000 - 23000
    Job Ref:
    0CT01
    Read More
  • Service Desk Expert with German

    Would you like to take the next step in your IT support career? Are you interested in joining a brand new hub in the exciting city of Prague? Then this is your position. The Company. Our client is an international award-winning IT services provider with world-wide presence. For their new offices in Prague, Czech Republic, they are currently looking for a Service Desk Engineer speaking German. The Job. You will be responsible for assuring the most effective solutions to clients by providing 1st level professional technical support. Main tasks include: – Identify and manage the root of technical incidents – Classify and prioritize the requests – Assure right escalations to other technical teams – Keep constant communication with the client during the resolution process The Profile. – German and English on a business level (spoken/written) – Min. 1 year of experience in a technical support role – Any IT certification will be considered as a plus – You have a dynamic and performance driven working attitude – You have an open and positive mindset – You are interested in the further development of IT skills – You have an ability to work in 8-hour shifts in a 24/7 working environment T...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Prague
    Salary:
    17000 - 21000
    Job Ref:
    DPE0001
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  • Service Desk Expert with German (1st line)

    Would you like to take the next step in your IT support career? Are you interested in joining a brand new hub in the exciting city of Prague? Then this is your position. The Company. Our client is an international award-winning IT services provider with world-wide presence. For their new offices in Prague, Czech Republic, they are currently looking for a Service Desk Engineer speaking German. The Job. You will be responsible for assuring the most effective solutions to clients by providing 1st level professional technical support. Main tasks include: – Identify and manage the root of technical incidents – Classify and prioritize the requests – Assure right escalations to other technical teams – Keep constant communication with the client during the resolution process The Profile. – German and English on a business level (spoken/written) – Min. 1 year of experience in a technical support role – Any IT certification will be considered as a plus – You have a dynamic and performance driven working attitude – You have an open and positive mindset – You are interested in the further development of IT skills – You have an ability to work in 8-hour shifts in a 24/7 working environment T...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Prague
    Salary:
    18000 - 25000
    Job Ref:
    DPE0010
    Read More
  • IT Advisor with German

    Are you a motivated and open-minded person? Do you like supporting and advising people? Then this is your position: The Company. Our client is Europe’s leading independent provider of IT infrastructure services. They operate Infrastructure Operations Centers and Group Service Desks across Europe, South Africa, Asia an America and offer support in more then 30 languages. For their office in the center of Barcelona, they are looking for new employees to reinforce their team. The Job. After receiving an intensive on boarding training you will hold various responsibilities: – Manage effectively all incoming queries in a customer service environment – Providing service to the clients via phone, email and web – Handling incoming requests and solving them – Ensuring that service quality levels meet expectations The Profile. – You have a fluent level of German and English (written/spoken) – You are already settled in Barcelona – You are customer orientated – You are proactive – You have good communication skills – You have the ability to adapt quickly – You are a fast learner The Offer. – Salary: 18.300 € gross/year + free Spanish classes offered + restaurant tickets (after 3 months) + ...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Barcelona
    Salary:
    17000 - 20000
    Job Ref:
    CT0010
    Read More

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