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  • Finnish Service Desk Specialist

    Job description We are looking for you, who wants to work with Technical Support in Tallinn for a industry-leading IT company. Do you want to live and work in one of Europe's oldest cities? Do you want to work in IT and customer support? Do you want to live in an IT-flourishing city and go public transport for free? Duties: - Be the first person to come in contact with customers - Solve IT related issues via phone, chat and email - Invite customers to participate in phone problem solutions - Solve the customer's problems, both internally and externally in an efficient manner - Coordinate all incoming requests for priority issues - Validate customer details and different requirements for data access - Be the face of the company and make sure your service is high-quality so that customer satisfaction gets the highest rating Benefits: - Help with finding accommodation - Paid flights to Estonia and help with the move - Help with immigration and registrations in the country - Installation of internet in your new apartment - Paid medical visits - Free gym - Free transportation to and from work - Work with many other Scandinavians in newly built office space To succeed in the role you ...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Tallinn
    Salary:
    N/A
    Job Ref:
    Fin IT Tallinn
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  • IT Support Analyst (Swedish)

    The Company. Our client is a multinational company providing outsourcing, information technology, and business consulting services. The company stands out strongly with its friendly and supportive working culture based on very close and warm relationship among employees. The office in the center of Brno has been growing very significantly since 2016 and the company is now looking for ambitious talents ready to grow together with the company. The Job. You will be responsible for assuring the most effective solutions to clients by providing 1st level professional technical support. Main tasks include: – Remote resolution of IT problems related to end users’ devices, network, and applications – Identify and manage the root of technical incidents – Classify and prioritize the requests – Assure right escalations to other technical teams – Keep constant communication with the client during the resolution process Your Profile. – Swedish and English on a business level (spoken/written) – You have strong communication and listening skills – You are a good problem-solver – You are interested in the further development of IT skills – Any previous IT support experience or IT certification w...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Brno
    Salary:
    30000 - 37000
    Job Ref:
    BIT04
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  • IT Support Analyst (German)

    The Company. Our client is a multinational company providing outsourcing, information technology, and business consulting services. The company stands out strongly with its friendly and supportive working culture based on very close and warm relationship among employees. The office in the center of Brno has been growing very significantly since 2016 and the company is now looking for ambitious talents ready to grow together with the company. The Job. You will be responsible for assuring the most effective solutions to clients by providing 1st level professional technical support. Main tasks include: – Remote resolution of IT problems related to end users’ devices, network, and applications – Identify and manage the root of technical incidents – Classify and prioritize the requests – Assure right escalations to other technical teams – Keep constant communication with the client during the resolution process Your Profile. – German and English on a business level (spoken/written) – You have strong communication and listening skills – You are a good problem-solver – You are interested in the further development of IT skills – Any previous IT support experience or IT certification wi...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Brno
    Salary:
    27000 - 35000
    Job Ref:
    BIT001
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  • Service Desk Engineer (German)

    Would you like to grow and develop your professional skills in the world-class IT environment? Are you interested in joining a brand new hub in the exciting city of Prague? Then this is your position. The Company. Our client is an international award-winning IT services provider with world-wide presence. For their new offices in Prague, Czech Republic, they are currently looking for a Service Desk Specialist speaking German. The Job. You will be responsible for gathering and evaluating information from the client, and transferring it to the right technical engineer's team. Main tasks include: – Identify the root of technical incidents – Classify and prioritize the requests – Assure right escalations to other technical teams – Keep constant communication with the client during the resolution process The Profile. – German and English on a business level (spoken/written) – You already have experience of working in an IT company – You have a dynamic and performance driven working attitude – You have an open and positive mindset – You are interested in the further development of IT skills – You have an ability to work in 8-hour shifts in a 24/7 working environment – Any IT certificat...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Prague
    Salary:
    40000 - 40000
    Job Ref:
    0DPE001
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  • IT Trainee Program (6 months)

    The Company. An international award-winning IT services provider with world-wide presence offers a spectacular opportunity for IT Graduates to join their offices in Prague, Czech Republic. The Job. The 6-months program is a perfect opportunity to unleash your potential in IT, gain priceless experience in the modern start-up hub in Prague, and learn from the most talented IT professionals from all over the world. You will have a chance to work with different technologies, discover your own niche and the IT path that suits your profile the most. You will be a part of a challenging development program with 3 months of intensive training and shadowing, and 3 months of putting your skills into the practice. You will have a chance to gain knowledge on the following technologies: Cisco, BlueCoat, Juniper, F5, Aruba, Nortel, Extreme Networks, Alcatel, Infoblox, Avaya, Genesys, Polycom, Tandberg, HP, VMware, EMC, NetApp, CheckPoint, RSA and many more. You will get the full overview on the tools such as ServiceNow, Genesys (OmniChannel Pulse, Workspace Desktop Edition), Power BI, Dashboards, SLA’s (Service Level Agreements) monitoring, breach analysis, dashboard analysis. On top, the part...

    Job Type:
    Temporary Contract, Full-Time Position
    Location:
    Prague
    Salary:
    27000 - 36000
    Job Ref:
    PDT01
    Read More
  • IT Support Analyst (French)

    The Company. Our client is a multinational company providing outsourcing, information technology, and business consulting services. The company stands out strongly with its friendly and supportive working culture based on very close and warm relationship among employees. The office in the center of Brno has been growing very significantly since 2016 and the company is now looking for ambitious talents ready to grow together with the company. The Job. You will be responsible for assuring the most effective solutions to clients by providing 1st level professional technical support. Main tasks include: – Remote resolution of IT problems related to end users’ devices, network, and applications – Identify and manage the root of technical incidents – Classify and prioritize the requests – Assure right escalations to other technical teams – Keep constant communication with the client during the resolution process Your Profile. – French and English on a business level (spoken/written) – You have strong communication and listening skills – You are a good problem-solver – You are interested in the further development of IT skills – Any previous IT support experience or IT certification wi...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Brno
    Salary:
    27000 - 32000
    Job Ref:
    BIT07
    Read More
  • IT Support Analyst (Finnish)

    The Company. Our client is a multinational company providing outsourcing, information technology, and business consulting services. The company stands out strongly with its friendly and supportive working culture based on very close and warm relationship among employees. The office in the center of Brno has been growing very significantly since 2016 and the company is now looking for ambitious talents ready to grow together with the company. The Job. You will be responsible for assuring the most effective solutions to clients by providing 1st level professional technical support. Main tasks include: – Remote resolution of IT problems related to end users’ devices, network, and applications – Identify and manage the root of technical incidents – Classify and prioritize the requests – Assure right escalations to other technical teams – Keep constant communication with the client during the resolution process Your Profile. – Finnish and English on a business level (spoken/written) – You have strong communication and listening skills – You are a good problem-solver – You are interested in the further development of IT skills – Any previous IT support experience or IT certification w...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Brno
    Salary:
    30000 - 37000
    Job Ref:
    BIT05
    Read More
  • IT Service Desk Analyst (English + another EU language) – 6 months contract

    The Company. For one of our client, an international Shared Service Center based in Barcelona, we are currently recruiting for IT Service Desk Analysts who want to gain first experience in this area or further develop their acquired skills. The Job. In this role, you will be in charge of providing B2B IT support services to end users of the EU regions. Your main responsibilities will be: – Analyse, identify and handle customer's queries – Provide Excellent Customer Support – Follow up and solve complex IT incidents – Escalate incidents to higher level when unable to resolve – Responding to incoming emails and calls according to SLA standards – Ensuring that service quality levels meet expectations Your Profile. – You have an excellent level of English + one of the following language is considered an asset: French, German, Spanish or Italian – You gained first experience in a similar IT Helpdesk position or Technical Support role – You have experience in an international environment – You are pro-active and have the ability to handle high volume of actions (calls, negotiation, disputes. etc.) – You have the ability to work under pressure and with deadlines – You have strong organ...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Barcelona
    Salary:
    20000 - 24000
    Job Ref:
    GSD10
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  • Finnish Technical Support Consultant

    Etsimme nyt suomen kielen osaajaa Tsekkien Brnoon! Kumppanimme: Kumppanimme Tsekeissä tuottaa mullistavia b2b-palveluita asiakkailleen ympäri maailman. Yrityksen IT ja BPM ratkaisut mahdollistavat liiketoiminnan arvon laajentamisen yritysten eri toiminta-aloille ja palvelukategorioihin, ja ne auttavat myös tunnistamaan asiakkaiden liiketoiminnan haasteita. He ovat seuraavan sukupolven konsultoinnin, teknologioiden ja ulkoistustoimintojen edelläkävijöitä. Brnon toimituskeskuksen kautta he tuottavat palveluita yli 20 kansainväliselle korporaatiolle. Tässä tehtävässä pääset seuraamaan näitä muutoksia lähietäisyydeltä ja olemaan osa tapahtumia, jotka muuttavat maailmaa! Miksi Tsekki? Tsekissä asumisen etuihin kuuluvat muun muassa edullinen asuminen, hyvä infrastruktuuri, läheisyys muihin Euroopan kohteisiin ja kohteen mielenkiintoinen historia ja kulttuuri, puhumattakaan upeasta luonnosta. Brno on todella kansainvälinen kaupunki, joka on täynnä ympäri maailmaa tulleita vierailijoita ja asukkaita. Tämän vuoksi selviät myös ilman tsekin kielen taitoa lähes missä tahansa! Vastuut: Toimit globaalin suomalaisen yrityksen työntekijöiden tukena Työskentelet osana tiimiä Hoidat erilaisia as...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Brno
    Salary:
    N/A
    Job Ref:
    32551
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  • Italian Customer Consultant to Lisbon, Portugal

    Italian Customer Consultant in Lisbon Are you a Native Italian speaker looking for a job in sunny Portugal? We are recruiting Italian Customer Consultants for our client, worldwide leader in Customer Experience Management and shared services for international markets. Their team consists of over 9.000 employees from 82 nationalities, who are providing services in 35 languages for 64 markets worldwide. They are considered eight times in a row the best company to work for in Portugal by the Great Place to Work Institute. Furthermore, they were awarded four times by Exame Magazine as one of the best companies to work for in Portugal and the best company within their sector. Why move to Portugal? Portugal is famous for its warm weather, and generally the weather in Portugal is warm all year long. But depending on where you settle in the country, you will be able to experience weather differences. For example, if you settle in the south, the weather will be far more hot and dry than if you settle in the northern part of Portugal, where there is a more temperate climate. As in all other countries you will also be able to experience regional differences in Portugal depending on where i...

    Job Type:
    Temporary Contract, Full-Time Position
    Location:
    Lisbon
    Salary:
    N/A
    Job Ref:
    Portugal
    Read More
  • Danish Customer Consultant to Lisbon, Portugal

    Danish Customer Consultant in Lisbon Are you a Fluent Danish speaker looking for a job in sunny Portugal? We are recruiting Danish Customer Consultant for our client, worldwide leader in Customer Experience Management and shared services for international markets. Their team consists of over 9.000 employees from 82 nationalities, who are providing services in 35 languages for 64 markets worldwide. They are considered eight times in a row the best company to work for in Portugal by the Great Place to Work Institute. Furthermore, they were awarded four times by Exame Magazine as one of the best companies to work for in Portugal and the best company within their sector. Why move to Portugal? Portugal is famous for its warm weather, and generally the weather in Portugal is warm all year long. But depending on where you settle in the country, you will be able to experience weather differences. For example, if you settle in the south, the weather will be far more hot and dry than if you settle in the northern part of Portugal, where there is a more temperate climate. As in all other countries you will also be able to experience regional differences in Portugal depending on where in th...

    Job Type:
    Temporary Contract, Full-Time Position
    Location:
    Lisbon
    Salary:
    N/A
    Job Ref:
    DKCS2LISBON
    Read More
  • Swedish Customer Consultant to Lisbon, Portugal

    Swedish Customer Consultant in Lisbon Are you a Fluent Swedish speaker looking for a job in sunny Portugal? We are recruiting Swedish Customer Consultant for our client, worldwide leader in Customer Experience Management and shared services for international markets. Their team consists of over 9.000 employees from 82 nationalities, who are providing services in 35 languages for 64 markets worldwide. They are considered eight times in a row the best company to work for in Portugal by the Great Place to Work Institute. Furthermore, they were awarded four times by Exame Magazine as one of the best companies to work for in Portugal and the best company within their sector. Why move to Portugal? Portugal is famous for its warm weather, and generally the weather in Portugal is warm all year long. But depending on where you settle in the country, you will be able to experience weather differences. For example, if you settle in the south, the weather will be far more hot and dry than if you settle in the northern part of Portugal, where there is a more temperate climate. As in all other countries you will also be able to experience regional differences in Portugal depending on where in...

    Job Type:
    Temporary Contract, Full-Time Position
    Location:
    Lisbon
    Salary:
    N/A
    Job Ref:
    SWECS2LISBON
    Read More
  • Norwegian Customer Consultant to Lisbon, Portugal

    Norwegian Customer Consultant in Lisbon Are you a Fluent Norwegian speaker looking for a job in sunny Portugal? We are recruiting Norwegian Customer Consultant for our client, worldwide leader in Customer Experience Management and shared services for international markets. Their team consists of over 9.000 employees from 82 nationalities, who are providing services in 35 languages for 64 markets worldwide. They are considered eight times in a row the best company to work for in Portugal by the Great Place to Work Institute. Furthermore, they were awarded four times by Exame Magazine as one of the best companies to work for in Portugal and the best company within their sector. Why move to Portugal? Portugal is famous for its warm weather, and generally the weather in Portugal is warm all year long. But depending on where you settle in the country, you will be able to experience weather differences. For example, if you settle in the south, the weather will be far more hot and dry than if you settle in the northern part of Portugal, where there is a more temperate climate. As in all other countries you will also be able to experience regional differences in Portugal depending on wh...

    Job Type:
    Temporary Contract, Full-Time Position
    Location:
    Lisbon
    Salary:
    N/A
    Job Ref:
    NORCS2LISBON
    Read More
  • Italian Technical Support to Lisbon, Portugal

    Are you a Native Italian speaker looking for a job in sunny Portugal? We are recruiting Italian Customer Support Agents for our client, worldwide leader in Customer Experience Management and shared services for international markets. Their team consists of over 9.000 employees from 82 nationalities, who are providing services in 35 languages for 64 markets worldwide. They are considered eight times in a row the best company to work for in Portugal by the Great Place to Work Institute. Furthermore, they were awarded four times by Exame Magazine as one of the best companies to work for in Portugal and the best company within their sector. Why move to Portugal? Portugal is famous for its warm weather, and generally the weather in Portugal is warm all year long. But depending on where you settle in the country, you will be able to experience weather differences. For example, if you settle in the south, the weather will be far more hot and dry than if you settle in the northern part of Portugal, where there is a more temperate climate. As in all other countries you will also be able to experience regional differences in Portugal depending on where in the country you choose to settle....

    Job Type:
    Temporary Contract, Full-Time Position
    Location:
    Lisbon
    Salary:
    N/A
    Job Ref:
    ITTS2LISBON
    Read More
  • Danish Technical Support to Lisbon, Portugal

    Are you a Fluent Danish speaker looking for a job in sunny Portugal? We are recruiting Danish Customer Support Agents for our client, worldwide leader in Customer Experience Management and shared services for international markets. Their team consists of over 9.000 employees from 82 nationalities, who are providing services in 35 languages for 64 markets worldwide. They are considered eight times in a row the best company to work for in Portugal by the Great Place to Work Institute. Furthermore, they were awarded four times by Exame Magazine as one of the best companies to work for in Portugal and the best company within their sector. Why move to Portugal? Portugal is famous for its warm weather, and generally the weather in Portugal is warm all year long. But depending on where you settle in the country, you will be able to experience weather differences. For example, if you settle in the south, the weather will be far more hot and dry than if you settle in the northern part of Portugal, where there is a more temperate climate. As in all other countries you will also be able to experience regional differences in Portugal depending on where in the country you choose to settle. I...

    Job Type:
    Temporary Contract, Full-Time Position
    Location:
    Lisbon
    Salary:
    N/A
    Job Ref:
    DKTS2LISBON
    Read More
  • Swedish Tech support to Lisbon, Portugal

    Are you a Fluent Swedish speaker looking for a job in sunny Portugal? We are recruiting Swedish Customer Support Agents for our client, worldwide leader in Customer Experience Management and shared services for international markets. Their team consists of over 9.000 employees from 82 nationalities, who are providing services in 35 languages for 64 markets worldwide. They are considered eight times in a row the best company to work for in Portugal by the Great Place to Work Institute. Furthermore, they were awarded four times by Exame Magazine as one of the best companies to work for in Portugal and the best company within their sector. Why move to Portugal? Portugal is famous for its warm weather, and generally the weather in Portugal is warm all year long. But depending on where you settle in the country, you will be able to experience weather differences. For example, if you settle in the south, the weather will be far more hot and dry than if you settle in the northern part of Portugal, where there is a more temperate climate. As in all other countries you will also be able to experience regional differences in Portugal depending on where in the country you choose to settle....

    Job Type:
    Temporary Contract, Full-Time Position
    Location:
    Lisbon
    Salary:
    N/A
    Job Ref:
    SWETS2LISBON
    Read More
  • Norwegian Technical Support to Lisbon, Portugal

    Are you a Fluent Norwegian speaker looking for a job in sunny Portugal? We are recruiting Norwegian Customer Support Agents for our client, worldwide leader in Customer Experience Management and shared services for international markets. Their team consists of over 9.000 employees from 82 nationalities, who are providing services in 35 languages for 64 markets worldwide. They are considered eight times in a row the best company to work for in Portugal by the Great Place to Work Institute. Furthermore, they were awarded four times by Exame Magazine as one of the best companies to work for in Portugal and the best company within their sector. Why move to Portugal? Portugal is famous for its warm weather, and generally the weather in Portugal is warm all year long. But depending on where you settle in the country, you will be able to experience weather differences. For example, if you settle in the south, the weather will be far more hot and dry than if you settle in the northern part of Portugal, where there is a more temperate climate. As in all other countries you will also be able to experience regional differences in Portugal depending on where in the country you choose to set...

    Job Type:
    Temporary Contract, Full-Time Position
    Location:
    Lisbon
    Salary:
    N/A
    Job Ref:
    NORTS2LISBON
    Read More
  • German Tech Support to Lisbon, Portugal

    Are you a native German speaker looking for a job in sunny Portugal? We are recruiting German Customer Support Agents for our client, worldwide leader in Customer Experience Management and shared services for international markets. Their team consists of over 9.000 employees from 82 nationalities, who are providing services in 35 languages for 64 markets worldwide. They are considered eight times in a row the best company to work for in Portugal by the Great Place to Work Institute. Furthermore, they were awarded four times by Exame Magazine as one of the best companies to work for in Portugal and the best company within their sector. Why move to Portugal? Portugal is famous for its warm weather, and generally the weather in Portugal is warm all year long. But depending on where you settle in the country, you will be able to experience weather differences. For example, if you settle in the south, the weather will be far more hot and dry than if you settle in the northern part of Portugal, where there is a more temperate climate. As in all other countries you will also be able to experience regional differences in Portugal depending on where in the country you choose to settle. I...

    Job Type:
    Temporary Contract, Full-Time Position
    Location:
    Lisbon
    Salary:
    N/A
    Job Ref:
    GERTS2LISBON
    Read More
  • Swedish Helpdesk Agent

    Swedish speaking Helpdesk Support Agent for a large international company. Join our client's European support centre in Dublin today. With a competitive salary and relocation on offer. Your Tasks: Take care of inbound calls and emails from the Swedish market Manage incoming tickets Escalate issues where needed to the relevant department Sticking strictly to company quality standards in all interactions with customers. Mentor New Swedish speaking recruits – teaching them the tricks of the trade. Our Client: Work for a company that is well-known, and a common name brought up around the household from time to time. Our client is one of the biggest players in the IT & Operating industry worldwide. Their European support centre operates just outside of Dublin & can offer you a truly multicultural experience. Main Requirements: You will need the following to become the next Helpdesk Support Agent: Near native level of Swedish Good level of English Excellent communication skills (written & verbal) Previous office experience (call centre/Technical Support) – where you were used to a fast-paced environment. Interested in the IT sector is a plus for your application. OK with working in Sh...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Dublin
    Salary:
    €26000 - €28000 per annum
    Job Ref:
    JN -092017-2488
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  • French speaking IT Analyst - Krakow

    If you speak French and have a knack for technology then this could be the IT Job for you. We want you to be the next speaking IT Analyst in Krakow, Poland. Keep reading, you never know you might like what you see. You will get the chance to work for a client of ours who specialises in international business solutions, giving your working day an exciting spin. What will you do in this job? You will be providing both soft and hardware technical support through the phone to all customers experiencing difficulties. Send on problems to the I.M. support team as well as work closely with them in order to increase your technical knowledge which should aid in the helping of customers with problems and queries. You will also be required to work with those at the helpdesk in cross training and the implementation of operations. Organise and manage all relationships with sellers and staff that also aid in the resolution of customer problems. Remembering throughout to promote and foster teamwork within the IT Support department. Lastly you will get the chance to prove yourself and show your leadership skills when you take on a project leader role when it comes to the handling of projects for...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Kraków,
    Salary:
    Zlotych5500 - Zlotych6000 per month
    Job Ref:
    JN -112017-2524
    Read More

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