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  • Ready for the Mediterranean life style? We are in need of French & Italian Customer Supports

    Ready for a new life in the Mediterranean? Our client is a big multicultural family of 8. 200 employees from 91 nationalities in Athens! Many world-renowned brands in the world, trust our client to offer customer or technical support services, as well as content moderation for Social Media for their customers in 36 languages. The French / Italian speaking team is now expanding, so if you have good communication skills in these languages, grab the chance now! Requirements: Fluency in French OR Italian Great communication skills Good knowledge of English (B2+) Technical knowledge & good computer use Adaptability to a fast-paced work environment Benefits: 14 salaries per year Monthly productivity bonus International work environment Career development opportunities Public health insurance Greek language courses Special team arranging events, parties, trips & sport tournaments Modern work facilities only a few minutes away from the center of Athens Relocation support: Full relocation package on offer! Flights Airport pick-up 2-week hotel accommodation with breakfast Assistance in finding the apartment of your choice

    Job Type:
    Permanent
    Location:
    Athens
    Salary:
    0 - 0
    Job Ref:
    Nordicjobs
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  • IT Service Desk Agent (German)

    The Company. Our client is an international German company that specializes in health services and solutions, present in more than 30 countries around the world. The Job. Aspects of the role will include: – Providing B2B technical customer support via emails, phone calls and sometimes faceto-face – Ensuring expert and proactive guidance to endusers – Respecting the software procedures and Service Desk tickets when needed – Keeping customers informed about the status of their case – Escalating the issues within the next level support when needed – Participating in team activities and knowledge building – Helping implementation of new IT processes – Bringing up some fresh ideas in order to improve the services – Adapting to potential other assignments The Profile. – You are a German native settled in Barcelona – You have outstanding written and spoken English skills – You are in your element when assisting B2B customers on the phone – You have a degree or certification specializing in computer sciences / IT engineering or equivalent – You have experience as an L2 service desk agent – You have a strong knowledge and experience using ServiceNow – You are able to prioritize tasks and...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Barcelona
    Salary:
    Competitive Salary
    Job Ref:
    Ger_IT8
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  • Technical Support Analyst - Dublin

    Technical Support Analyst – Dublin Technical Support Analyst (2nd level Support) wanted here in South Dublin with an international BPO provider. We’re looking for you to have an excellent level of English, strong communication skills and a minimum of 3 years technical support experience where you would have dealt with troubleshooting, carrying out root cause analysis etc. Interested in earning €33,000 gross per annum while living and working in Dublin, Ireland? Apply Today! Your Tasks: Respond to incoming queries/issues from clients, other end-users and technical support staff via phone and email. Support & respond to service issues and outages. Carry out root cause analysis and problem resolution on issue and incident requests. Perform regular routine maintenance checks. Carry out tasks such as installations, configurations, upgrades, troubleshooting and performance tuning of various hardware and software tech. Plan and carry out patch updates and/or software upgrades. Email and Office365 systems management. Perform troubleshoot remote access. Configure and manage desktop applications. Our Client: Work for a highly global BPO provider with over 20 years in the business. Over cl...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Dublin
    Salary:
    €0 - 35k per year
    Job Ref:
    33765
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  • Dutch Automative Support - Dusseldorf

    Dutch Automotive Support - Dusseldorf For the Hand’s on & experienced Dutch speaking Vehicle Mechanics looking for a change of pace. Ditch the overalls & say hello to fresh suit because we are currently on the hunt for you to join the automotive support team here in Dusseldorf for a well-known company in the vehicle industry. Speak near native Dutch, have experience in a garage working with Cars & looking to earn between €3,500- €4,500 gross per month? Keep reading & get in touch today. Your Tasks: Take incoming calls and emails from various customers & clients – advising them on how best to resolve their technical issues with relation to vehicle diagnostics. Aid customers/clients with the logistical queries Advise and guide on a speedy technical solution for the customers/clients wants and/or needs. Our Client: Work for a big player in the tech side of the automotive sector. Our client prides themselves on offering the best tech solutions based on their excellent quality and innovation. They are based in Dusseldorf and now looking to grow their Dutch automotive support team. Main Requirements: You will need the following skills in order to qualify for this job: Near native Dutc...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Dusseldorf
    Salary:
    €45k - 55k per year
    Job Ref:
    34339
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  • German IT Analyst for Award Winning Employer - Krakow

    German IT Analyst for an Award Winning Employer - Krakow German speaking IT Analyst job here in Krakow, Poland for multi-award-winning IT Company. We’re looking for you to have a near native level of German and a good level of English as well as a good understanding of hardware and software for this IT Analyst job. Keep reading for more… Your Tasks: You will be providing both soft and hardware support via phone and email to customers having trouble. You will be required to work with those with the IT Support team with regards to cross-training, implementation of operations etc. Organise and manage all relationships with sellers and staff that may help you with resolving any customer issues. Escalate issues when needed to 2nd level IT Support. Our Client: Work for a well-known award-winning business solutions provider here in Krakow. Our client is expanding within the EU. With over 500 employees and being well known for their constant support to their employees to grow, this is a company you and your career will love. Main Requirements: You will need the following skills in order to qualify for this job: Near native German Good level of English Excellent communication skills (wri...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Krakow
    Salary:
    Market related
    Job Ref:
    33780
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  • Romanian Technical Support - Krakow

    Romanian Technical Support – Krakow Romanian speaking Technical Support job here in Krakow, Poland for multi award-winning IT Company. We’multi-award-winningto have a near native level of Romanian and a good level of English as well as a good understanding of hardware and software for this Technical Support job. Keep reading for more… Your Tasks: You will be providing both soft and hardware support via phone and email to customers having trouble. You will be required to work with those with the Technical Support team with regards to cross-training, implementation of operations etc. Organise and manage all relationships with sellers and staff that may help you with resolving any customer issues. Escalate issues when needed to 2nd level Technical Support. Our Client: Work for a well-known award-winning business solutions provider here in Krakow. Our client is expanding within the EU. With over 500 employees and being well known for their constant support to their employees to grow, this is a company you and your career will love. Main Requirements: You will need the following skills in order to qualify for this job: Near native Romanian Good level of English Excellent communicatio...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Krakow
    Salary:
    Market related
    Job Ref:
    35061
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  • Dutch + French Technical Support Analyst - Rotterdam

    Dutch + French Technical Support Analyst – Rotterdam Dutch + French technical support analyst wanted here in Rotterdam, the Netherlands for an exciting global market leader in the software & marketing sector. We are looking for you to have a strong background in technical support as well as coaching/mentoring a team as it will be up to you to grow and improve the technical skills of the team. Be the point of contact for escalated cases, helping your fellow technical support colleagues assess and resolve any customer issues or technical queries. Your Tasks: · Monitor & mentor the helpdesk team to ensure all calls are investigated promptly & problems identified and resolved in a timely manner. · Using your own problem solving & analytical skills to resolve complex technical issues. · Guide fellow Helpdesk colleagues & customers through their issues towards a solution. · Document all issues & their resolution for future training & quality purposes. · Head up the introduction of new products into the helpdesk support function. · Work closely with management to increase the technical skills of the helpdesk team. · Recommend possible process improvements in order to minimise incoming ...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Rotterdam
    Salary:
    €35k - 47k per year
    Job Ref:
    34951
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  • IT Support Analyst (Deutsch)

    Unser Kunde ist ein multinationales Unternehmen, welches verschiedene Dienstleistungen im den Bereichen Consulting, IT und Outsourcing anbietet. Besonderen Wert legt dieses dabei auf eine freundliche und unterstützende Arbeitskultur, in der sich eine angenehme Beziehung zwischen den Angestellten entwickelt. Das Büro befindet sich im Zentrum von Brno (deutsch: Brünn), hat seit 2016 eine beachtliche Entwicklung durchlaufen und ist aktuell auf der Suche nach ambitionierten Talenten, welche an einem Wachstum in und mit dem Unternehmen interressiert sind. Der Job. Deine Aufgaben umfassen einen 1st-Level-Support im technischen Bereich. Die Haupttätigkeiten beinhalten: – Erfolgreiche Lösung von IT-Problemen bei Endgeräten, Netzwerken und Softwareanwendungen von Kunden – Identifizierung und Abwicklung der Ursachen von technischen Störungen – Klassifizierung und Priorisierung von Anfragen – Sicherstellung der richtigen Weiterleitung der Anfragen an andere technische Teams – Abwicklung des gesamten Kommunikationsprozesses mit dem Kunden während des Lösungsprozesses Dein Profil. – Deutsch (mind. C1-Level) und English sehr flüssig in Schrift und in Wort – Sehr gute Kommunikations- und Zuhör...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Brno
    Salary:
    15000 - 21000
    Job Ref:
    ITDB01
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  • Finnish Tech Support Representative - Amsterdam

    Finnish Tech Support Representative - Amsterdam Finnish Tech Support Agent wanted here in international outsourcing giant in Amsterdam, the Netherlands. We're looking for you to have an affinity for IT and a minimum of 2 years tech support experience Come work for a company where 80% of promotions come from the internal team – this is truly a company you can grow with. Your Tasks: You will be responsible for tackling and resolving Tech issues via phone, email and possibly online chat. You will strive for a positive attitude with customers and reach a successful outcome. When needed you will escalate tech issues to tier 2 tech support in a timely manner, follow up and schedule call-backs to ensure total customer service satisfaction. Our Client: Work for the worlds #1 customer experience driven outsourcing giant here in Amsterdam, the Netherlands. There is a strong promise of career progression here as 80% of promotions come from the internal team. Amazing teams, company benefits and employer right here in Amsterdam. Main Requirements: You will need the following in order to qualify for this job: Near native Finnish Good level of English Excellent communication skills (written & ...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Amsterdam
    Salary:
    Market related
    Job Ref:
    33600
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  • German Technical Customer Support - Amsterdam

    German Technical Customer Support - Amsterdam German Technical Customer Support Representative wanted here for the #1 customer experience driven company in Amsterdam, Netherlands office. All you need is an excellent level of both German and English as well as a minimum of 6 months customer service experience (preferably within a call centre environment). Your Tasks: You will be responsible for incoming calls, emails and online chat requests from customers – dealing with both queries and issues. You will be tasked with investigating and resolving both hardware and software issues, if these can’t be resolved you will need to escalate them to tier 2 support. For each ticket created you will need to keep the company database up to date with the issue and solution given. Our Client: Work for the worlds #1 customer experience driven outsourcing giant here in Amsterdam, the Netherlands. There is a strong promise of career progression here as 80% of promotions come for the internal team. Amazing teams, company benefits and employer right here in Amsterdam. Main Requirements: You will need the following in order to qualify for this job: Near native German Good level of English Excellent ...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Amsterdam
    Salary:
    Market related
    Job Ref:
    34659
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  • IT Support Analyst (German)

    The Company. Our client is a multinational company providing outsourcing, information technology, and business consulting services. The company stands out strongly with its friendly and supportive working culture based on very close and warm relationship among employees. The office in the center of Brno has been growing very significantly since 2016 and the company is now looking for ambitious talents ready to grow together with the company. The Job. You will be responsible for assuring the most effective solutions to clients by providing 1st level professional technical support. Main tasks include: – Remote resolution of IT problems related to end users’ devices, network, and applications – Identify and manage the root of technical incidents – Classify and prioritize the requests – Assure right escalations to other technical teams – Keep constant communication with the client during the resolution process Your Profile. – German and English on a business level (spoken/written) – You have strong communication and listening skills – You are a good problem-solver – You are interested in the further development of IT skills – Any previous IT support experience or IT certification wi...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Brno
    Salary:
    relocation pachake, healthcare, gym card
    Job Ref:
    BIT01aeq
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  • IT Trainee Program (6 months)

    The Company. An international award-winning IT services provider with world-wide presence offers a spectacular opportunity for IT Graduates to join their offices in Prague, Czech Republic. The Job. The 6-months program is a perfect opportunity to unleash your potential in IT, gain priceless experience in the modern start-up hub in Prague, and learn from the most talented IT professionals from all over the world. You will have a chance to work with different technologies, discover your own niche and the IT path that suits your profile the most. You will be a part of a challenging development program with 3 months of intensive training and shadowing, and 3 months of putting your skills into the practice. You will have a chance to gain knowledge on the following technologies: Cisco, BlueCoat, Juniper, F5, Aruba, Nortel, Extreme Networks, Alcatel, Infoblox, Avaya, Genesys, Polycom, Tandberg, HP, VMware, EMC, NetApp, CheckPoint, RSA and many more. You will get the full overview on the tools such as ServiceNow, Genesys (OmniChannel Pulse, Workspace Desktop Edition), Power BI, Dashboards, SLA’s (Service Level Agreements) monitoring, breach analysis, dashboard analysis. On top, the part...

    Job Type:
    Temporary Contract, Full-Time Position
    Location:
    Prague
    Salary:
    27000 - 36000
    Job Ref:
    PDT01
    Read More

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