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  • Customer Care Specialist (Danish/German/Norwegian)

    Being one of Europe´s leading global outsourcing company with over 60 different locations worldwide, our Client stands for diversity and quality. Working for many of the 500 Fortunes Companies in the world, they are constantly looking for thriving candidates in Barcelona who want to be part of a multicultural environment and develop their skills further. Do you speak Danish, German or Norwegian and are you looking for a job in Barcelona? Check this out! The Job In this position, you will be responsible for ensuring excellent customer service to the Danish, German and Nowegian market, creating exceptional value and solving any issues to deliver a consistent quality of service. The main responsibilities involve: - Manage effectively all incoming queries in a customer service environment - Respond to incoming calls and emails from enterprise clients - Gather information from customers, ensure resolutions of queries, and troubleshoot technical issues - Maintain client relationships through product support over the phone - Provide high-quality service - Record all required data elements in CRM to provide a good follow-up and qualitative support The Profile - Language skills: native l...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Barcelona
    Salary:
    16000 - 19000
    Job Ref:
    CCS04
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  • "Xtreme Sport Camera" Customer Service Executive

    Do you like adventure? We are currently recruiting Xtreme Sport Camera Customer Service Executives for Lisbon! For a worldwide known American company producing high quality sport cameras we are looking for motivated German speaker to join the Customer Service department in Lisbon. The Company Our partner is an international Contact Solutions provider working with leading companies and having a worldwide presence. The Job - Provide professional customer service solutions via email - Answer and solve client and customer inquiries and issues - Guarantee clients satisfaction and high level of quality - Ensure and participate in the success of the department The Profile - Native level of German + fluency in English (written and spoken) - Motivated and positive mindset - Efficiency and organization skills - Team spirit - Client and service oriented - Good and fast typing skills - Punctuality, flexibility and adaptation skills The Offer - Contract as from the first day of training (training is paid 100%) - Full time job (40h/week) - A stable job and opportunities to grow within the company - A family style working environment, while benefiting from an international and multicultural co...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Lisbon
    Salary:
    11000 - 12000
    Job Ref:
    PGS02
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  • Product Support Advisor (Danish/Dutch/French)

    Being one of Europe's leading global outsourcing company with over 22 different locations worldwide, our client stands for diversity and quality. Working for many of the 500 Fortunes Companies in the world, they are constantly looking for thriving candidates in Barcelona who want to be part of a multicultural environment and develop their skills further. Do you speak Danish, Dutch or French and are looking for a job in Barcelona? Check this out! The Company Are you service minded and ready to go the extra mile to provide excellent customer support? The company, a worldwide printing and digital devices company, is currently recruiting for Swedish speaking candidates with a friendly and optimistic attitude, who are eager to support other people to reinforce their international team in Barcelona. The Job In this position, you will ensure first level support to the users of the company's products (printer, scanner, digital camera, data- and video-projectors) to consumers and business customers. In this role you are in charge of: - Pre-sales support and handle inquiries from sales platform - Reseller support and solving customers' issues and queries on a quality manner - Up-selling o...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Barcelona
    Salary:
    16000 - 18000
    Job Ref:
    EC02
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  • Technical Support Specialist (German)

    Being one of Europe´s leading global outsourcing company with over 60 different locations worldwide, our Client stands for diversity and quality. Working for many of the 500 Fortunes Companies in the world, they are constantly looking for thriving candidates in Barcelona who want to be part of a multicultural environment and develop their skills further. Do you speak German and are you looking for a job in Barcelona? Check this out! The Job In this position, you will be in charge of resolving technical issues and of ensuring pre- and after-sales customer support to the company's customers. The main tasks involve: - Take incoming requests from customers via phone and/or email and provide them with accurate information - Analyse complex technical issues and solve them on a quality level - Logging and follow-up of correct and valid orders and solve any issue - Deliver high level customer service on logistics, warranties, refunds, delivery process, and invoicing, etc. - Provide support in line with SLA standards - Maintain knowledge and expertise associated with company products - Monitor/progress all open queries in queue - Escalate potential service issues to the appropriate level...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Barcelona
    Salary:
    17000 - 21000
    Job Ref:
    TSS05
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  • Spanish Technical Support

    Would you like to travel into the sun of Greece for an entry level customer service role? Would you like to receive first class training from the world’s biggest IT providers? This is the job for you! Required Skills: Excellent communication skills; Excellent business skills; Problem solving; Independent and customer friendly. Ideal candidate: Educated to Secondary school level Fluent in both written and spoken English and Spanish; Available Full-time (40 h/week) and flexible in work schedule; In possession of a valid work-permit for Greece Benefits: Free Greek lessons Healthcare Performance Bonus Competitive Salary Relocation package

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Athens
    Salary:
    €1,045 per month + Greek lessons + healthcare
    Job Ref:
    777
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  • Spanish IT Support Agent with Car Mechanic Exp - Dusseldorf

    For the Hand's on & experienced Spanish speaker Vehicle Mechanics looking for a change of pace. Ditch the overalls & say hello to fresh suit because we are currently on the hunt for you to join the IT support team here in Dusseldorf for a well-known company in the vehicle industry. Speak near native Spanish, have experience in a garage working with Cars & looking to earn between €45,000 €55,000 gross per annum? Keep reading & get in touch today. What will you do in this job? As part of the IT Support team, you will be responsible taking incoming calls and emails from various clients and customers, advising them on how to resolve technical issues in relation to their vehicles. You will help clients when it comes to the logistical questions and where necessary advice both customer and clients on the best technical solution for their wants and needs. Who will you be working for? Our client is a big player in the tech industry of the vehicle industry. They pride themselves on offering tech solutions based on excellent quality and innovation. They are currently looking to grow their IT team here in Dusseldorf with new & motivated Spanish speaker like yourself. Who are we looking for?...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Düsseldorf, Nordrhein-Westfalen
    Salary:
    €45000 - €50000 per annum
    Job Ref:
    JN -082017-2480
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  • IT Service Desk Analyst (German or French)

    For one of our client, an international Shared Service Center based in Barcelona, we are currently recruiting for experienced IT Helpdesk candidates speaking German or French. The Job In this role, you will be in charge of providing B2B IT support services to end users of the EU regions. The Service Desk is expanding and therefore offering exiting career opportunities. Your main responsibilities will be: - Analyse, identify and handle customer's queries - Provide Excellent Customer Support - Follow up and solve complex IT incidents - Escalate incidents to higher level when unable to resolve - Responding to incoming emails and calls according to SLA standards - Ensuring that service quality levels meet expectations Your Profile - Native level of German or French + fluency in English - Min. 2 years of experience in a similar IT Helpdesk position - Experience in an international environment - Pro-active and ability to handle high volume of actions (calls, negotiation, disputes. etc.) - Ability to work under pressure and with deadlines - Organisation and prioritization skills - Responsible and ability to take ownership on your tasks - Problem solving capabilities - Team player The O...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Barcelona
    Salary:
    22000 - 24000
    Job Ref:
    GSD1
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  • German + Dutch Technical Support Rep with CAD Experience

    Job Summary To the multilingual German + Dutch speaker with CAD knowledge - here is a technical support job that you can really sink your teeth into! We are looking for you to have a near native level of both German and Dutch, with a drive to work in Germany for a renowned company in the construction industry. If so and you truly want to live and work in Gutersloh, Germany then we would love to hear from you. For a chance to further your career keep reading and apply today. What will you do in this job? As part of the technical support team, you will be responsible for taking incoming calls and emails from both German and Dutch customers, helping them with queries and issues, as well as processing orders when needed. When orders come in you will need to record and process them in the company's CAD programme and follow up with each customer when all is completed. Last but certainly not least you will be required to advice customers and where needed up-sell and cross-sell - promotion other goods and services of our client (but not to worry there are no sales targets). Who will you be working for? You will get the chance to further your career with one of the largest manufacturers ...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Gütersloh, Nordrhein-Westfalen
    Salary:
    35000 - 40000
    Job Ref:
    JN -042017-2348
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