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  • German IT Analyst – Krakow

    German speaking IT Analyst job here in Krakow, Poland for multi award-winning IT Company. We’multi-award-winningto have a near native level of German and a good level of English as well as a good understanding of hardware and software for this Technical Support job. Keep reading for more… Your Tasks: You will be providing both soft and hardware support via phone and email to customers having trouble. You will be required to work with those with the Technical Support team with regards to cross-training, implementation of operations etc. Organise and manage all relationships with sellers and staff that may help you with resolving any customer issues. Escalate issues when needed to 2nd level Technical Support. Our Client: Work for a well-known award-winning business solutions provider here in Krakow. Our client is expanding within the EU. With over 500 employees and being well known for their constant support to their employees to grow, this is a company you and your career will love. Main Requirements: You will need the following skills in order to qualify for this job: Near native German Good level of English Excellent communication skills (written & verbal) 6-12 months experienc...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Kraków
    Salary:
    5000 - 7000 gross per month
    Job Ref:
    JN -032019-2896
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  • German Tech Support Agent - North Dublin

    German Tech Support agent wanted for one of the world's leading customer experience driven outsourcing giants here in North Dublin, Ireland. We're looking for near native German speakers with previous tech support experience and have a good working knowledge of various PC operating systems such as Win XP or Win 7. Interested? You know what to do! Your Tasks: You will work on a first-line tech support basis - carrying out routine operating services, such as dealing with customers via phone and email. With each interaction with customers, you will answer questions, resolve issues and perform basic troubleshooting. You will need to document each interaction in the company database for future training and quality purposes. Our Client: Work for the worlds #1 customer experience driven outsourcing giant here in North Dublin, Ireland. There is a strong promise of career progression here as 80% of promotions come for the internal team. Amazing teams, company benefits and employer right here in Dublin. Main Requirements: You will need the following in order to qualify for this job: Near native German Good level of English Excellent communication skills (written & verbal) Good working kno...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Dublin North,
    Salary:
    €22000 - €23000 per annum
    Job Ref:
    JN -082018-2738
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  • German Technical Customer Service Rep - Amsterdam

    German Speakers are wanted for a German Customer Service job here in Amsterdam - The Cultural Capital of Europe! How does working with the world's #1 customer experience focussed outsourcing giant to join the technical customer service team for a major client of theirs here in Amsterdam? We're looking for near native German speakers with excellent English, good PC skills & excellent problem-solving skills. You have 6 -12 months customer service experience (preferably in a contact center). What will you do in this Customer Service Job? As a Technical Customer Service Agent, you will be responsible for taking all incoming calls, emails and online chat from customers with queries and issues. It will be up to you in investigate and resolve both their hardware & software issues, not forgetting to take customer details and updating the company CRM system each time. Of course, if the issue needs it, you will be required to escalate to tech support and not forget to stay up to date on the company products and services. Who will you be working for? Work for the world's #1 customer experience driven outsourcing giant in their Amsterdam Office. With a strong promise of career progression (...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Amsterdam,
    Salary:
    €1600 - €1700 per month + Pension Plan & Many More
    Job Ref:
    JN -102017-2520
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  • German Technical Customer Support Rep

    Work a hop, skip & a jump away from Dublin’s Spire! Our client is a new up and comer here in Dublin within the health and beauty industry. They are looking for you, a highly motivated German speaker with previous B2B Technical Customer Support experience. Bring your passion, bring the hunger and most don’t forget German language skills. Earn €35,00 gross per annum. Your Tasks: Answer incoming calls (25+ calls per day) Help in resolving issues and/or answering queries via phone and email and remotely. Report, log with the database any troubleshooting issues. Escalate issues where needed. Work closely with various departments in order to deliver A+ Customer Support. Carry out Adhoc tasks where needed (Admin etc.) Our Client: Work for a new up and comer here in Dublin within the health and beauty industry. They are looking for you to join the team to help them with successfully converting those in the DACH market to their product. Main Requirements: You will need the following to qualify for this job: Near native level of German Good level of English Previous Technical Customer Support experience in the B2B sector Excellent communication skills (written & verbal) Remote Software Ex...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Dublin City
    Salary:
    33000 - 35000
    Job Ref:
    JN -022019-2864
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  • French speaking IT Analyst - Krakow

    If you speak French and have a knack for technology then this could be the IT Job for you. We want you to be the next speaking IT Analyst in Krakow, Poland. Keep reading, you never know you might like what you see. You will get the chance to work for a client of ours who specialises in international business solutions, giving your working day an exciting spin. What will you do in this job? You will be providing both soft and hardware technical support through the phone to all customers experiencing difficulties. Send on problems to the I.M. support team as well as work closely with them in order to increase your technical knowledge which should aid in the helping of customers with problems and queries. You will also be required to work with those at the helpdesk in cross training and the implementation of operations. Organise and manage all relationships with sellers and staff that also aid in the resolution of customer problems. Remembering throughout to promote and foster teamwork within the IT Support department. Lastly you will get the chance to prove yourself and show your leadership skills when you take on a project leader role when it comes to the handling of projects for...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Kraków,
    Salary:
    Zlotych5500 - Zlotych6000 per month
    Job Ref:
    JN -112017-2524
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