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  • German IT Analyst – Krakow

    German speaking IT Analyst job here in Krakow, Poland for multi award-winning IT Company. We’multi-award-winningto have a near native level of German and a good level of English as well as a good understanding of hardware and software for this Technical Support job. Keep reading for more… Your Tasks: You will be providing both soft and hardware support via phone and email to customers having trouble. You will be required to work with those with the Technical Support team with regards to cross-training, implementation of operations etc. Organise and manage all relationships with sellers and staff that may help you with resolving any customer issues. Escalate issues when needed to 2nd level Technical Support. Our Client: Work for a well-known award-winning business solutions provider here in Krakow. Our client is expanding within the EU. With over 500 employees and being well known for their constant support to their employees to grow, this is a company you and your career will love. Main Requirements: You will need the following skills in order to qualify for this job: Near native German Good level of English Excellent communication skills (written & verbal) 6-12 months experienc...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Kraków
    Salary:
    5000 - 7000 gross per month
    Job Ref:
    JN -032019-2896
    Read More
  • German Tech Support Agent - Galway

    German speaking Tech Support Agent wanted in Galway, Ireland for international medical/healthcare manufacturer. We’re looking for a near native German speaker with a good level of English and strong attention to detail to join the growing team here in Galway. Live and work in a beautiful city that has all the offering of a big city but a small town feel. Your Tasks: You will take incoming calls and emails from customers with issues/queries/problem and help them in a timely and professional manner. Provide 1st level Tech Support with regards to troubleshooting customer issues and complaints. You will document all complaints and questions within the company database for future training and quality. Review, prioritise and manage group mailboxes to ensure all inquiries, questions and complaints have been received and action taking place. Our Client: Work for a global manufacturer with the medical/healthcare industry here in Galway, Ireland. With over 100 years in the business and near 100,000 employees across the globe, this is certainly a company you will want to work with. Main Requirements: You will need the following in order to qualify for this job: Near native German Good leve...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Galway
    Salary:
    30000 - 35000
    Job Ref:
    JN -062019-2966
    Read More

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