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  • Swedish Helpdesk Agent

    Swedish speaking Helpdesk Support Agent for a large international company. Join our client's European support centre in Dublin today. With a competitive salary and relocation on offer. Your Tasks: Take care of inbound calls and emails from the Swedish market Manage incoming tickets Escalate issues where needed to the relevant department Sticking strictly to company quality standards in all interactions with customers. Mentor New Swedish speaking recruits – teaching them the tricks of the trade. Our Client: Work for a company that is well-known, and a common name brought up around the household from time to time. Our client is one of the biggest players in the IT & Operating industry worldwide. Their European support centre operates just outside of Dublin & can offer you a truly multicultural experience. Main Requirements: You will need the following to become the next Helpdesk Support Agent: Near native level of Swedish Good level of English Excellent communication skills (written & verbal) Previous office experience (call centre/Technical Support) – where you were used to a fast-paced environment. Interested in the IT sector is a plus for your application. OK with working in Sh...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Dublin
    Salary:
    €26000 - €28000 per annum
    Job Ref:
    JN -092017-2488
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  • German Speaking Technical Customer Support Representative (24/7)

    Technical Customer Support Representative Join us as a Technical Customer Support representative and you’ll be supporting a world-leading electrical vehicle charging network. As the voice of their brand, you’ll be speaking to their customers and helping them with any technical issues or account queries they may have. We’ll give you the tools and technical skills you need to guide the customer through the process and deliver a great customer experience, with every call. This is a great opportunity for someone who enjoys speaking to customers, being part of a friendly and supportive team, and learning some new skills. What’s on offer… Bespoke reward structures Comprehensive training programme, to teach you everything you need to know, plus weekly coaching sessions to help you hone your skills A range of learning and leadership development programmes Flexible benefits, including medical and dental cover Lots of fun days, charity initiatives and social events for you get involved with A few things you’ll need… A background in a customer facing role (call centre experience is ideal but not essential) Strong English and German language skills, both in reading and writing Flexibility; ...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Amsterdam
    Salary:
    22000 - 24000
    Job Ref:
    R1080126
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  • Norwegian job in IT Support

    What are we looking for? Here we find ourselves looking for Norwegian speaker with a good level of English to join the IT Support team with our client based in Kildare Ireland. What will you do in this job? For a job in IT Support you will be tasked with the managing all inbound calls from those client who are based in Norway, manage incoming tickets transfer such tickets to relevant departments for resolution. Make sure that all queries are handled according to quality standards. All the while working to achieve individual and team based targets. Who will you be working for? Our client is a well-known brand that nearly every home has heard of and probably used at some stage. With being one of the biggest players in IT and operating industry worldwide, this is an IT support job you certainly do not want to miss out on. With their European support centre operating in Dublin Ireland, this is where you will be working from, and we can say that you will get the chance to work within a multicultural workplace as they employ people from around the globe. Who are we looking for? For this Norwegian speaking job we are looking for a near Native Norwegian speaker with a good level of Engl...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Dublin
    Salary:
    23000 - 24000
    Job Ref:
    JN -122014-1670
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