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  • Featured

    German Compliance Agent

    The Customer Identification Program (CIP) Agent within Financial Services ensures our customers are in compliance with our Compliance Policy as defined in PayPal’s Terms of Use. They help to ensure that we implement the appropriate controls and monitoring in order to satisfy our obligations to the appropriate regulatory authorities. The CIP Agent is also responsible for the review of customer accounts and applications related to high risk products and features, reports of fraudulent or unfair practices, and/or policies and programs. Bring your enthusiasm for solving customer challenges to a team that cares deeply about consumer satisfaction. This isn’t a job where you just read a script – you are empowered to resolve our customer’s questions by using creativity and skill to provide compassionate, practical solutions. You’re unflappable and consistently good at turning today’s problems into tomorrow’s solutions. Fluency in English &German is required Responsibilities: Respond to customer inquiries via phone and e-mail in an efficient and effective manner related and perform phone outreach as needed Keep up to date on applicable regulations and utilize independent judgment in the ...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Dublin
    Salary:
    Competitive Salary + Bonus + Relocation* + Onsite Gym + Pension + Health Insurance + Education Allowance + Subsidised Restaurant
    Job Ref:
    DutchCA
    Read More
  • Featured

    Translator in the French Department

    About the EPO The European Patent Office With almost 7 000 employees, the European Patent Office (EPO) is one of the largest public service institutions in Europe. Its headquarters are in Munich and it also has offices in Berlin, Brussels, The Hague and Vienna. The EPO was founded with the aim of strengthening co-operation on patents in Europe. Through the EPO's centralised patent granting procedure, inventors are able to obtain high-quality patent protection in up to 44 countries, covering a market of some 700 million people. The EPO is also the world's leading authority in patent information and patent searching. In 2017, the EPO received over 165 000 patent applications and granted over 105 000 patents. Its free online patent database, Espacenet, contains more than 100 million technical documents from 100 countries, and its free neural machine translation service, Patent Translate, provides instant, high-quality translation in 32 languages, including Chinese, Japanese, Korean and Russian. What we offer intellectual challenges and empowerment through professional development the chance to work with inspiring people from various different cultures an excellent social package co...

    Job Type:
    N/A
    Location:
    Munich
    Salary:
    G7 - G10 (net (basic) monthly salary*: EUR 5 500 to 7 800, depending on experience)
    Job Ref:
    Dir. 4.4.6 (9023)
    Read More
  • Featured

    SALES AGENT (dutch speaking abroad)

    Dreaming to go abroad? Go working as a Sales Agent in Sofia while you are speaking Dutch! Euroccor: Euroccor JSC, established in 2005 and partner of Mifratel, the second largest contact centre group in the Benelux, is a Business Process Outsourcer (BPO) operating from Sofia, and working for European customers. Our success is based on investing in long-term relationships with our clients and striving to provide excellent customer experience. THE JOB: Going above and beyond to exceed customer expectations, you will focus on genuine conversation and building a relationship with the customers. Servicing a relationship opposed to a transaction and taking the extra mile, in order to Create Raving Fans. Specialized in customer care, you will respond to all types of customer enquiries and complaint handling through e-mail, phone and social media building a good relationship with the customer. Together with our client we are driven by a collaborative culture where we challenge each other to find new ways to be better, faster and smarter at what we do. We attach great importance to excellent training and support. As our colleague you occupy a crucial position within our company! Your perf...

    Job Type:
    Temporary Contract, Full-Time Position
    Location:
    Sofia
    Salary:
    N/A
    Job Ref:
    Euroccor372018
    Read More
  • Russian Sanctions Investigator

    As a PayPal Russian Sanctions Investigator , your goal is to ensure that activity within the PayPal system is compliant with Anti-Money Laundering regulations and guidelines as well as PayPal’s adherence to our Ethics and Compliance Standards, and obligations to the appropriate regulations, such as the Bank Secrecy and USA PATRIOT Acts, and the governing authorities. In this role, you will investigate customer activity across multiple platforms to ensure that it falls within acceptable parameters established by governing bodies including, but not limited to, the Financial Crimes Enforcement Network (FinCEN) and the Office of Foreign Assets Control (OFAC). You will be tasked with creating brief summaries of your investigations and taking the appropriate mitigating action within PayPal’s various case management systems when necessary. As a Sanctions Investigator Level 1, it will be critical for you to stay current with policy changes and maintain consistent attention to detail. Fluent Russian & English is required for this role. As a Russian Sanctions Investigator, your responsibilities include: Conducting an end-to-end and meticulous review of potential illegal activity or activi...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Dublin
    Salary:
    Competitive Salary + Bonus + Relocation* + Onsite Gym + Pension + Health Insurance + Education Allowance + Subsidised Restaurant
    Job Ref:
    Russ
    Read More
  • French Collections Representative

    As a French Collections Agent, you will perform a range of collection duties including monitoring the status of ageing accounts and following established policies and procedures to obtain payment on negative balance accounts via email or phone contacts. These duties include but are not limited to responding to email inquiries and phone communication, both inbound and outbound. The Collections Agent will also communicate with external vendors via inquires and requires professional written and verbal communication skills. The Consumer Protection Collection Agent position will require keeping current and ensuring compliance with the Fair Debt Collection Practice Act and the Fair Credit Reporting Act while performing said duties. Fluent French and English are required for this role Responsibilities: Responsible for ensuring PayPal is in compliance with the Fair Debt Collection Practice Act and the Fair Credit Reporting Act as outlined Respond to customer inquiries via telephone communication and email transmission in an efficient and effective manner Research and resolve inquiries verbally, in writing, and on-line Assist with the creation and maintaining of a comprehensive Collectio...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Dublin
    Salary:
    Competitive Salary + Bonus + Relocation* + Onsite Gym + Pension + Health Insurance + Education Allowance + Subsidised Restaurant
    Job Ref:
    FRC
    Read More
  • Dutch Customer Service Agent

    Interested in working in a vibrant English-speaking European Capital city while fast-tracking your international career working for a highly respected global brand? We are looking for Dutch Customer Service Representatives to join our international EMEA Operations Centres in Dublin! Our buzzing multicultural tech hub in Dublin is home to over 1,500 employees supporting customers in 16 different languages. Together, we deliver payment solutions to our customers and merchants across EMEA. Our teams enjoy working in a relaxed, family-friendly environment where our values of Collaboration, Innovation, Wellness and Inclusion. There are a few other reasons why you should consider making Dublin your home. It’s a vibrant, fun, multicultural European Capital City and Technology Hub full of the famous Irish charm. This dynamic city embraces history, culture, music, sport and innovation - others who have made Dublin their home include James Joyce, Oscar Wilde, Guinness, Bram Stoker, Colin Farrell and U2 to name just a few! You can also watch a play in the world famous Abbey Theatre, enjoy food and drinks with friends in the city’s trendy Cultural Quarters, have a walk on the beach or a hik...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Dublin
    Salary:
    Competitive Salary + Bonus + Relocation* + Onsite Gym + Pension + Health Insurance + Education Allowance + Subsidised Restaurant
    Job Ref:
    Dutch1
    Read More
  • Dutch Chargebacks Representative

    The Dutch Chargeback Agent works chargebacks initiated by buyers through their credit card company. They use discretionary decision making skills, a thorough understanding of Seller Protection (including card scheme regulations and/or ACH Returns) and knowledge of the chargeback process to reverse funds and limit access to accounts in order to minimize or prevent loss. Bring your enthusiasm for solving customer challenges to a team that cares deeply about consumer satisfaction. This isn’t a job where you just read a script - you are empowered to resolve our customer’s questions by using creativity and skill to provide compassionate, practical solutions. You’re unflappable and consistently good at turning today’s problems into tomorrow’s solutions. Fluent English and Dutch are required for this role. Core Duties: Review PayPal accounts that have been limited and determine the legitimacy of the account and account holder. Methods to accomplish this include reviewing faxed documentation such as driver’s licenses, credit card statements, bank account statements, utility bills, etc., Confirm account information using various websites, message and customer history in Kana, and account...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Dublin
    Salary:
    Competitive Salary + Bonus + Relocation* + Onsite Gym + Pension + Health Insurance + Education Allowance + Subsidised Restaurant
    Job Ref:
    DutC
    Read More
  • Spanish Collections Representative

    As a Spanish Collections Teammate, you will perform a range of collection duties including monitoring the status of aging accounts and following established policies and procedures to obtain payment on negative balance accounts via email or phone contacts. These duties include but are not limited to responding to email inquiries and phone communication, both inbound and outbound. The Collections Agent will also communicate with external vendors via inquires and requires professional written and verbal communication skills. The Consumer Protection Collection Agent position will require keeping current and ensuring compliance with the Fair Debt Collection Practice Act and the Fair Credit Reporting Act while performing said duties. Fluent English and Spanish are required for this role Responsibilities: Responsible for ensuring PayPal is in compliance with the Fair Debt Collection Practice Act and the Fair Credit Reporting Act as outlined Respond to customer inquiries via telephone communication and email transmission in an efficient and effective manner Research and resolve inquiries verbally, in writing, and on-line Assist with the creation and maintaining of a comprehensive Colle...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Dublin
    Salary:
    Competitive Salary + Bonus + Relocation* + Onsite Gym + Pension + Health Insurance + Education Allowance + Subsidised Restaurant
    Job Ref:
    Span
    Read More
  • Italian Customer Service Representative

    Interested in working in a vibrant English-speaking city while fast tracking your international career working for a highly respected global brand? We are looking for Italian speaking Customer Service and Collections teammates to join our international EMEA Operations Centre Campus in Dundalk, Ireland! Our buzzing multicultural tech hub in Dundalk is home employees supporting customers in multiple languages in areas like Fraud and Protection Services, Customer Solutions, and Merchant Services. Dundalk is home to our newest and most technologically advanced Operations Centre, and together we deliver payment solutions to our customers and merchants across EMEA. Our teams enjoy working in a relaxed, family-friendly environment where our values of Collaboration, Innovation, Wellness and Inclusion. Dundalk, in County Louth, offers small town living right by the tranquillity and beauty of Ireland’s renowned scenic countryside. It benefits from being equidistant from both Dublin and Belfast, both accessible in just one hour. Dundalk town and its surrounding areas offer the benefits of a more rural lifestyle: much cheaper accommodation and lower cost of living whilst having the panorami...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Dundalk
    Salary:
    Competitive Salary + Bonus + Relocation* + Onsite Gym + Pension + Health Insurance + Education Allowance + Subsidised Restaurant
    Job Ref:
    Ital
    Read More
  • Dutch Collection Representative

    As a Collections Agent, your goal is to deliver best-in-class service to PayPal’s core and emerging products, taking problem-solving and customer service to a new level. As a Collections Agent, you will also uphold the highest level of customer service while negotiating with PayPal customers on resolving negative balances and providing quality solutions. The Collections Agent will also be eligible for the EMEA Collections incentive program, via a monthly scorecard and will be part of our Collections Quality assessment program while protecting the PayPal brand while we do. As a Collections Agent, you will engage with PayPal customers where a negative balance has occurred on their account, performing a range of collection duties including providing guidance and education to customers in order to avoid a negative balance in the future and following established policies and procedures to obtain payment on negative balance accounts via email or phone contacts. The telephony system will be primarily dialer focused Responsibilities: Reach out to customers via automated Dialer system and email transmission to negotiate payment solutions for their accounts with the aim to bring those bac...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Dublin
    Salary:
    Competitive Salary + Bonus + Relocation* + Onsite Gym + Pension + Health Insurance + Education Allowance + Subsidised Restaurant
    Job Ref:
    Dutch2
    Read More
  • French Customer Service Representative

    Interested in working in a vibrant English-speaking city while fast tracking your international career working for a highly respected global brand? We are looking for French speaking Customer Service teammates to join our international EMEA Operations Centre Campus in Dublin, Ireland! Our buzzing multicultural tech hub in Dublin is home to over 1,500 employees supporting customers in 16 different languages. Together, we deliver payment solutions to our customers and merchants across EMEA. Our teams enjoy working in a relaxed, family-friendly environment where our values of Collaboration, Innovation, Wellness and Inclusion. There are a few other reasons why you should consider making Dublin your home. It’s a vibrant, fun, multicultural European Capital City and Technology Hub full of the famous Irish charm. This dynamic city embraces history, culture, music, sport and innovation - others who have made Dublin their home include James Joyce, Oscar Wilde, Guinness, Bram Stoker, Colin Farrell and U2 to name just a few! You can also watch a play in the world famous Abbey Theatre, enjoy food and drinks with friends in the city’s trendy Cultural Quarters, have a walk on the beach or a h...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Dublin
    Salary:
    Competitive Salary + Bonus + Relocation* + Onsite Gym + Pension + Health Insurance + Education Allowance + Subsidised Restaurant
    Job Ref:
    FrenCS
    Read More
  • Kundenbetreuer / Kundenservice (w/m) in Vollzeit

    Möchtest du für einen Global Player tätig werden der bereits mehrfach als einer der besten Arbeitgeber in Europa ausgezeichnet wurde? Suchst du einen sicheren Arbeitsplatz mit exzellenten Entwicklungs- und Aufstiegsmöglichkeiten? Möchtest du im Herzen von Berlin in einem hochmodernen Büro arbeiten mit der Chance, innovativste Technologien zu nutzen? Wir suchen zur Verstärkung unseres Teams in Berlin-Wilmersdorf Kundenbetreuer / Mitarbeiter im Kundenservice (m/w), die telefonisch und per E-Mail Anfragen bezüglich der Kontosicherheit unserer Kunden kompetent und freundlich beantworten. WARUM ES SICH LOHNT IN UNSER TEAM ZU KOMMEN… Erhol dich mit 28 langfristig planbaren Urlaubstagen pro Jahr Plane die Abenteuer deines Lebens in den 4 Wochen Sabbatical, welche wir dir alle 5 Jahre schenken Bringe Arbeit und Freizeit in eine gesunde Balance mit unseren variablen Schichtmodellen Kostenlose Getränke und Snacks, ergonomisch gestaltete Arbeitsplätze sowie ein Games Room zum Entspannen Exklusive Konditionen mit Partnerunternehmen sowie Kooperationen mit Fitness Centern in der direkten Nachbarschaft unseres Standortes WAS SOLLTEST DU SCHON MITBRINGEN, UM SCHNELL MIT UNS ERFOLGE ZU FEIERN… ...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Berlin
    Salary:
    Competitive Salary + Bonus + Gym + Pension + Education Allowance + Free Food and Snacks.
    Job Ref:
    R0025106
    Read More
  • German Collections Representative

    As a German Collections Specialist, you will perform a range of collection duties including monitoring the status of aging accounts and following established policies and procedures to obtain payment on negative balance accounts via email or phone contacts. These duties include but are not limited to responding to email inquiries and phone communication, both inbound and outbound. The Collections Specialist will also communicate with external vendors via inquires and requires professional written and verbal communication skills. The Consumer Protection Collection Agent position will require keeping current and ensuring compliance with the Fair Debt Collection Practice Act and the Fair Credit Reporting Act while performing said duties. Job Description: Fluent English and German are required for this role Responsibilities Responsible for ensuring PayPal is in compliance with the Fair Debt Collection Practice Act and the Fair Credit Reporting Act as outlined Respond to customer inquiries via telephone communication and email transmission in an efficient and effective manner Research and resolve inquiries verbally, in writing, and on-line Assist with the creation and maintaining of ...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Dublin
    Salary:
    Competitive Salary + Bonus + Relocation* + Onsite Gym + Pension + Health Insurance + Education Allowance + Subsidised Restaurant
    Job Ref:
    R0016414
    Read More
  • Kindergarten Teacher In China

    School Description We have an exciting opportunity at a teaching institution in China! The students learn through creatively designed lessons in subjects such as art, music, world culture, global leadership, science, reading, virtual PE and logical thinking. The curriculum is already developed with pre-prepared and tested lessons that are taught with interactive whiteboards. The company originated in Beijing and now have grown over 41 cities in China, there are over 25 schools based in Beijing and around 150 foreign teachers. What you can expect in this job You will be responsible for delivering quality lessons to the students. We are looking for teachers who are positive, active and outgoing with a passion for education. The school constantly gives teachers the opportunity to learn more about teaching through an array of different training programs and there are career development opportunities and exciting career paths. What you bring to the table: You speak English at an Idiomatic level. Degree: BA or above. Experience: TEFL/ other teaching certificate OR 2 years teaching experience required. Relocate: Must be willing to relocate to China. What We Offer our Teachers: Competit...

    Job Type:
    Temporary Contract, Full-Time Position
    Location:
    China
    Salary:
    N/A
    Job Ref:
    2981
    Read More
  • German speaking Technical Assistant GM (Mechanical Engineer)

    Our client is partnered with one of the world’s largest automotive companies to provide English and German Technical support assistance. Your responsibilities will be: Handlin contacts via telephone and electronic communications Fully investigating the technical request using GM systems, protocol and procedures Escalating requests that cannot be resolved to other team members Following up all requests to resolution in agreed service levels Registering all dealer contacts and following up on cases using GM Database systems Liaising with business partners internally and externally to develop case resolutions and action plans Reading and researching relevant materials and resources to stay up-to-date with product and technical information Requirements: Full motor vehicle engineering apprenticeship or a Technical Degree related to automotive engineering Automotive technical work experience, gained either in a dealership, preferably GME, or with an OEM or OEM supplier business Good overall knowledge of current automotive technology and the General Motors Europe product range Excellent interpersonal on the phone/email and PC Skills GM Europe product experience preferable Ideally Manuf...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Luton
    Salary:
    30000 - 32000
    Job Ref:
    TADE
    Read More
  • PRACOWNIK PRODUKCJI

    Zakres obowiazkow Praca w systemie dwu- lub trzyzmianowym polegająca na prawidlowym recznym zdjeciu produktu z tasmy transportujacej i wlozeniu go do opakowania. Podczas tego procesu nalezy sprawdzac, czy produkt ma odpowiednią jakosc i spelnia okreslone wymogi. Ewentualne rozbieznosci nalezy zglosic zgodnie z obowiazujacymi procedurami. Poza tym pracownik wykonuje prace zwiazane z porzadkowaniem i sprzataniem, stosujac sie do ustalonych zasady higieny. Wymagania: Umiejetnosci teoretyczne i praktyczne na poziomie zasadniczej szkoły zawodowej - odpowiednie doswiadczenie zawodowe w przemysle artykułow spozywczych bedzie dodatkowym atutem Doswiadczenie w pakowaniu Umiejetnosc pracy w zespole Wspolmyslenie w zakresie ulepszania procesu produkcji Gotowosc do pracy w systemie zmianowym Zapewniamy: wynagrodzenie wg obowiazujacych stawek holenderskich; ubezpieczenie, tygodniowe wyplaty Lokalizacje znajdują się w Oss i Veghel

    Job Type:
    Temporary Contract, Full-Time Position
    Location:
    Veghel
    Salary:
    18000 - 31000
    Job Ref:
    Vetipak277
    Read More
  • Client Support Agent Abroad (Dutch speaking )

    Dreaming to go abroad? Go working as a Client Support Agent in Sofia while you are speaking Dutch! Euroccor: Euroccor JSC, established in 2005 and partner of Mifratel, the second largest contact centre group in the Benelux, is a Business Process Outsourcer (BPO) operating from Sofia, and working for European customers. Our success is based on investing in long-term relationships with our clients and striving to provide excellent customer experience. THE JOB: Going above and beyond to exceed customer expectations, you will focus on genuine conversation and building a relationship with the customers. Servicing a relationship opposed to a transaction and taking the extra mile, in order to Create Raving Fans. Specialized in customer care, you will respond to all types of customer enquiries and complaint handling through e-mail, phone and social media building a good relationship with the customer. Together with our client we are driven by a collaborative culture where we challenge each other to find new ways to be better, faster and smarter at what we do. We attach great importance to excellent training and support. As our colleague you occupy a crucial position within our company! ...

    Job Type:
    Temporary Contract, Full-Time Position
    Location:
    Sofia
    Salary:
    10000 - 38000
    Job Ref:
    Euroccor277
    Read More
  • WAREHOUSE EMPLOYEE

    Do you want to work either fulltime (40 hours) or parttime (24-32 hours) at one of the biggest logistical companies of the Netherlands? Kuehne + Nagel in Zaandam is looking for a warehouse employee! You will be working in a gigantic warehouse and as a start at the department of returns. You and your colleagues make sure that the incoming foodstuffs from the supermarket are being handled in the correct manner. A responsible job because without you, the supermarkets will not be able to fill the stocks and supplies will overflow. Furthermore, there are possibilities for working with EPT’s, electropallettrucks, who are used to transport big bags filled with plastic bottles from point A to point B where they are pressed together and at a later stage recycled by a different company. You will get: A fulltime job (40 hours) with a good salary of €1800 per month (average) with on top of that fee for working in shifts. Travel expenses paid Sometimes work in the weekend on Saturday and Sunday where you can earn 50% or 100% extra. Money! You are the one who: Is available for 3-5 days a week Speaks English or Dutch Can handle physical work conditions Flexible in working either morning or eve...

    Job Type:
    Temporary Contract, Full-Time Position
    Location:
    Zaandam
    Salary:
    A fulltime job (40 hours) with a good salary of €1800 per month (average) with on top of that fee for working in shifts.
    Job Ref:
    Keuhnenagel187
    Read More
  • Head of Interpreting Services

    About the EPO The European Patent Office With almost 7 000 employees, the European Patent Office (EPO) is one of the largest public service institutions in Europe. Its headquarters are in Munich and it also has offices in Berlin, Brussels, The Hague and Vienna. The EPO was founded with the aim of strengthening co-operation on patents in Europe. Through the EPO's centralised patent granting procedure, inventors are able to obtain high-quality patent protection in up to 44 countries, covering a market of some 700 million people. The EPO is also the world's leading authority in patent information and patent searching. In 2017, the EPO received over 165 000 patent applications and granted over 105 000 patents. Its free online patent database, Espacenet, contains more than 100 million technical documents from 100 countries, and its free neural machine translation service, Patent Translate, provides instant, high-quality translation in 32 languages, including Chinese, Japanese, Korean and Russian. What we offer intellectual challenges and empowerment through professional development the chance to work with inspiring people from various different cultures an excellent social package co...

    Job Type:
    Temporary
    Location:
    Munich
    Salary:
    G7-G10 (net (basic) monthly salary* for this vacancy: EUR 5 500 to 7 800, depending on experience)
    Job Ref:
    4.4.6 (Language and Document Services) (9022)
    Read More
  • Head of English Translation and Editing Department

    About the EPO The European Patent Office With almost 7 000 employees, the European Patent Office (EPO) is one of the largest public service institutions in Europe. Its headquarters are in Munich and it also has offices in Berlin, Brussels, The Hague and Vienna. The EPO was founded with the aim of strengthening co-operation on patents in Europe. Through the EPO's centralised patent granting procedure, inventors are able to obtain high-quality patent protection in up to 44 countries, covering a market of some 700 million people. The EPO is also the world's leading authority in patent information and patent searching. In 2017, the EPO received over 165 000 patent applications and granted over 105 000 patents. Its free online patent database, Espacenet, contains more than 100 million technical documents from 100 countries, and its free neural machine translation service, Patent Translate, provides instant, high-quality translation in 32 languages, including Chinese, Japanese, Korean and Russian. What we offer intellectual challenges and empowerment through professional development the chance to work with inspiring people from various different cultures an excellent social package co...

    Job Type:
    Temporary Contract, Full-Time Position
    Location:
    Munich
    Salary:
    G7-10 (net (basic) monthly salary* for this vacancy: EUR 5 500 to 7 800, depending on experience)
    Job Ref:
    4.4.6 (9041)
    Read More

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