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  • Outbound Sales Executive (Dutch)

    Do you have sales experience? Are you an enthusiastic and sales oriented candidate and ready for a new challenge in Valencia? This offer is for you: The Company. Our client is a Belgian BPO company opening a new office in Valencia. For their partner, they are looking for Business Developers. The Job. The main tasks include: – Research the market, identify leads and conduct lead management – Identify and qualify prospects and decider-makers in the targeted companies – Detect high business opportunities – B2B relationship development and management – Maintain accurate daily record of sales in sales tracker – Follow-up with customer via telephone or email following initial sales contact – Track, manage and report your sales activities The Profile. – You are a Native Dutch speaker – You have an affinity to sales and experience in advising people on the phone – You have experience in sales – You have strong organizational and multi-tasking skills – You have good communication skills and have an outgoing personality – You have good problem-solving capabilities – You are ambitious, dynamic and reliable The Offer. – Salary of 1305 € gross/month + performance related bonus + free Spanish...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Valencia
    Salary:
    15000 - 20000
    Job Ref:
    NV01
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  • Global Business Process Engineer

    For one of our clients, an international Shared Service Center based in Barcelona, we are currently recruiting for a Business Process Engineer. The Job. In this role, you will be responsible for designing and implementing operational models that promote efficiency and reduce overall organization’s costs. The main tasks include: – Examine organization’s operations, considering long-term goals and recommend ways to achieve overall improvements – Perform search on specific business units to determine its issues – Diagnose departmental problems in order to then redesign and reconstruct the operating models and processes and ensure their effectiveness – Collaborate with IT Business Partners in assessing business requests and analyzing benefit models – Support Change Management team in evaluating the process impacts and define the different initiatives to mitigate process impacts The Profile. The ideal candidate has a strong experience in a similar role and has strong analytical skills. – English on a business level – Bachelor degree in Business Administrations or Engineering – SixSigma Green/Black belt is a plus – Certificate of Change Management is a plus – Experience in Agile Metho...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Barcelona
    Salary:
    37000 - 45000
    Job Ref:
    BDE01
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  • Assistance à la Clientèle en assurance (Français avec NIE)

    +++ Candidats déjà installés à Barcelone avec le NIE +++ Êtes-vous axé sur la qualité et pouvez-vous établir des contacts professionnels avec les clients? L'entreprise. Notre client est un prestataire de services spécialisé dans la gestion des sinistres du secteur des assurances. Le travail. Dans ce rôle, vous êtes le principal point de contact pour les clients: - Gérer les appels entrants et comprendre les demandes et la situation du client - Fournir au client les informations nécessaires et les conseiller sur les bonnes solutions - Organiser les modalités d'intervention avec les tiers impliqués - Traiter les réclamations conformément aux normes et politiques de la société et veiller à ce qu'un service client de haut niveau soit fourni - Donner la priorité aux demandes en fonction du niveau d'urgence - Gardez votre connaissance des niveaux de service et des informations sur la société à jour - Assurer le respect des normes de qualité et des KPI - Rapport direct au chef d'équipe Votre profil. - Vous avez un niveau de français natif. La maîtrise de l'anglais ou de l'espagnol est un atout, mais pas obligatoire - Vous avez au minimum 1 an d'expérience en service client dans un cent...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Barcelona
    Salary:
    17.500 € / an + 10% de bonus
    Job Ref:
    IC01B
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  • Administrative Specialist (Flemish/Dutch)

    Are you an organized and reliable person? Do you speak Flemish or Dutch on a professional level? And you would like to find a part-time position? The Company. Our client is a Belgian BPO company with an office in Barcelona. For their partner, an e-payment company, they are currently recruiting a Flemish or Dutch speaking Credit Card Support Agent. The Job. After 1 week of training you will ensure customer support to credit card holders on the Belgian market. The main tasks include: – Support and advise Belgian credit card holders with problems with their card – Respond to incoming requests for assistance via telephone, email or live chat – Pay high attention to details and handle carefully with sensitive date of customers – Ensure high level of customer satisfaction and record information The Profile. The candidate should have experience in customer support on the phone. He should speak and write Dutch or Flemish perfectly and has already to be settled in Barcelona. – You are a native Flemish or Dutch speaker and have and good command of English – You have good communication skills – You are a team player and are open-minded – You are enthusiast and motivated – You are reliable ...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Barcelona
    Salary:
    15000 - 16000
    Job Ref:
    NH010
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  • French Technical Support Advisor

    French Technical Support Advisor Our client is open-minded, sociable and proactive people who are business orientated and have a keen interest in IT. You will be given the opportunity to forge a career in an international and continuously growing company based in the centre of sunny Barcelona. The partners that they work with are world famous brands from the worlds of IT and technology, digital marketing, online advertising and social media. Why move to Barcelona? Barcelona is a beautiful city and is the capital of the Catalonia region of Spain.The city is famous for its art and fine architecture, and of course football. Barcelona has 4.7 million inhabitants and the city has both city life and beach life at the same time. This is one of many reasons that Barcelona has become very popular in recent years. It is also no secret that Barcelona has a fantastic nightlife and good shopping opportunities. Responsibilities: • Maintain client relationships through product support over the phone • Respond to incoming calls and email from enterprise clients • Manage effectively all incoming incidents in a customer service environment • Gather information from customers, troubleshoot technic...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Barcelona
    Salary:
    N/A
    Job Ref:
    32303
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  • Norwegian Customer Service Agent to Athens

    Drømmer du om å bo i Hellas og om en spennende jobb der du vil få internasjonal erfaring og nye opplevelser? Vår flerkulturelle kunde ser etter Norsktalende personer som ønsker en karriere innenfor kundeservice. Vi ser spesielt etter deg som har et godt engasjement og et glimt i øyet, og som vet hvordan man jobber innenfor det norske kundeservice-markedet. Som en av Verdens største aktører innenfor kundeservice samarbeider vår kunde med mange ulike selskaper innen det private markedet. Med et moderne lokale som er lokalisert i sentrum av byen, er vår kunde et godt alternativ om du ønsker å oppleve historien og kulturen til levende Athen! Athen er en by fylt med interessante fenomener. Som ett av verdens største turistsentrum, er Athen fylt med kulturelle opplevelser hvor enn du befinner deg! Om du ønsker å nyte nye typer delikatesser, eller skue utover kulturelle landområder som Akropolis eller Dionysius-teateret. Kanskje kunne du tenkt deg å oppleve hvordan turistene «opplever» Athen, uten å måtte stresse med å presse alt inn i en 7 dagers ferie? Med strender som har krystallklart vann og sandkanter som er lett tilgjengelig for enhver, er det alltid godt å bo i Athen! Dette er ...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Athens
    Salary:
    19000 - 20000
    Job Ref:
    vincere.io/careers/job/32408/norwegian-customer-service-agent
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  • Forwarding Specialist

    We're now seeking team members for a new road transport logistics branch office in Brno. Our client is an award winning, expanding Central European logistics company. The branch office in Brno will serve their customers in the Czech Republic, Slovak Republic and Hungary. The company utilises it's own transport fleet as well as building strong partnerships with local third party carriers. Brief Description - Manage customer communication, providing quotations for transport requests - Route planning for existing customer deliveries within the region, ensuring optimal use of own transport fleet and 3PL partners, - Handle all logistic documentation, provide instructions to drivers and 3PL partners, - Troubleshoot real time delivery problems, - Actively seek new business opportunities with existing and new customers Requirements - Fluent or native Czech or Slovak language skills, - Good English language skills, - Previous experience in logistics forwarding, - Excellent communication skills, able to build strong professional relationships and identify new business opportunities, - Very strong organisational skills, We Offer - Excellent opportunity to be a key part of a new expansion p...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Brno
    Salary:
    30000 - 35000
    Job Ref:
    N/A
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