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  • French Technical Support Advisor

    Responsibilities: • Maintain client relationships through product support over the phone • Respond to incoming calls and email from enterprise clients • Manage effectively all incoming incidents in a customer service environment • Gather information from customers, troubleshoot technical and account issues • Excellent listening and communication skills, both written and verbal (Sales experience is a plus) • The agent is a business consultant capable of understanding customer's business challenges and tailor a solution adapted to their need • Confident at overcoming product objections Requirements: • Native speaker with fluent English • Great teammate • Willingness to learn and apply new technologies • Analytical skills with demonstrated problem solving ability desired • Ability to operate in high pressure situations • Good technical skills and knowledge preferable -Excellent communication skills. Conditions: • Salary: Fixed salary + bonus • Relocation package (if you are living abroad) • Excellent, ongoing training and monitoring • Multicultural environment • Discount in language courses *** The recruitment processes and people involved in them (both recruiters and Project Manag...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Barcelona
    Salary:
    N/A
    Job Ref:
    32303
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  • Dutch Customer Service Agent

    Interested in working in a vibrant English-speaking European Capital city while fast-tracking your international career working for a highly respected global brand? We are looking for Dutch Customer Service Representatives to join our international EMEA Operations Centres in Dublin! Our buzzing multicultural tech hub in Dublin is home to over 1,500 employees supporting customers in 16 different languages. Together, we deliver payment solutions to our customers and merchants across EMEA. Our teams enjoy working in a relaxed, family-friendly environment where our values of Collaboration, Innovation, Wellness and Inclusion. There are a few other reasons why you should consider making Dublin your home. It’s a vibrant, fun, multicultural European Capital City and Technology Hub full of the famous Irish charm. This dynamic city embraces history, culture, music, sport and innovation - others who have made Dublin their home include James Joyce, Oscar Wilde, Guinness, Bram Stoker, Colin Farrell and U2 to name just a few! You can also watch a play in the world famous Abbey Theatre, enjoy food and drinks with friends in the city’s trendy Cultural Quarters, have a walk on the beach or a hik...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Dublin
    Salary:
    Competitive Salary + Bonus + Relocation* + Onsite Gym + Pension + Health Insurance + Education Allowance + Subsidised Restaurant
    Job Ref:
    Dutch1
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  • Forwarding Specialist

    We're now seeking team members for a new road transport logistics branch office in Brno. Our client is an award winning, expanding Central European logistics company. The branch office in Brno will serve their customers in the Czech Republic, Slovak Republic and Hungary. The company utilises it's own transport fleet as well as building strong partnerships with local third party carriers. Brief Description - Manage customer communication, providing quotations for transport requests - Route planning for existing customer deliveries within the region, ensuring optimal use of own transport fleet and 3PL partners, - Handle all logistic documentation, provide instructions to drivers and 3PL partners, - Troubleshoot real time delivery problems, - Actively seek new business opportunities with existing and new customers Requirements - Fluent or native Czech or Slovak language skills, - Good English language skills, - Previous experience in logistics forwarding, - Excellent communication skills, able to build strong professional relationships and identify new business opportunities, - Very strong organisational skills, We Offer - Excellent opportunity to be a key part of a new expansion p...

    Job Type:
    Permanent Contract, Full-Time Position
    Location:
    Brno
    Salary:
    30000 - 35000
    Job Ref:
    N/A
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