Customer Service for IT Company (Dutch & French Speaker)

Job Description

Do you have a positive attitude with a go-getter mindset?
Are you interested in learning more about customer satisfaction in IT and software? Good, then this might be your entry ticket!

Your responsibilities and impact as Customer Service Agent will be:

• Handling inbound calls and emails regarding the software programs
• Understand queries and/or problems of the client and pass on to the right department
• Assign clients to right queue and handle ticketing
• Administration tasks
• Managing office supplies
• Maintain Inventory

Skills, qualifications and interests you need to succeed in this role:

• Native speaker in Dutch with high level of French & English OR Native speaker in French with high level of Dutch & English
• Interest in IT & Software
• Service minded person with strong administration skills
• Team player with strong listening skills
• No previous experience needed
• Preferably already in Spain with necessary documents (NIE/SSN)

What’s in it for you?

• Indefinido contract after 3 months of probation
• Working hours: Mon-Fri 08:15-17:15
• Possibility to work from home 2 days/week
• Training of 10-14 days (in the office)
• Competitive salary + health insurance
• Equipment provided
• International company in a growing market
• Team activities such as bbq's 

Your Future Company:
This Belgian IT company has been an important player on the IT market for the past 35 years. Their focus lies on fully investing in research and development while providing their clients a full service package. With offices already in Belgium, France, Spain & Argentina, they are increasing their international approach focused on software implementation.

Is this project not the best fit for you? Feel free to check our other opportunities for Dutch speakers in Spain or send us your CV to be considered for other projects or future opportunities.

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