Customer Support Specialist (Dutch Speaker)

Job Description

Passionate about Customer Care and looking for a new challenge in vibrant Lisbon? Be responsible for the needs of the customers and find the best solution to make them happy again.

Your responsibilities and impact as a Customer Service Agent will be:

• Providing excellent customer service
• Ensuring high quality customer service
• Handling requests and complaints
• Being the point of contact before and after purchase
• Building customer relations

Skills, qualifications and interests you need to succeed in this role:

• Fluent in Dutch/Flemish with a high level of English
• Client-oriented and empathic
• Eager to learn new things
• Well-organized and proactive
• A real teamplayer and go-getter
• High communication skills with a positive attitude

What’s in it for you?

• Permanent contract 
• Full time position 40h/week
• One month of training (fully paid)
• €1645/month + performance bonus up to €200
• Meal vouchers + transportation allowance
• A multicultural and diverse environment
• Equipment provided
• Private health insurance after 6 months
• Teambuilding activities
• Opportunities to grown within the company

What should you expect from living in Lisbon?

• A colourful city view and a rich cultural history
• Pros of living in a European capital on a budget
• Delicious Portuguese cuisine and famous cafe culture
• Friendly people, good vibes and a happy-go-lucky urban life
• Warm climate all year and a sunny beach life next to the Atlantic
• A large English-speaking local community and international environment

Is this project not the best fit for you? Feel free to check our other opportunities for Dutch speakers in Portugal or send us your CV to be considered for other projects or future opportunities.

Ref: 2982RZ