Digital Marketing Customer Service Agent (Flemish Speaker)

Job Description

Advance your digital marketing career abroad in an innovative and international company with a start-up flair by using your online marketing skills and knowledge. This opportunity will help you to combine your career goals with a peaceful lifestyle in Lisbon near the beach!

Your responsibilities and impact as a customer service agent will be:-

• Providing B2B service to small/medium-sized businesses for the market
• Greeting customers warmly and assisting them with their questions/potential complaints via phone, email, chat
• Informing customers about other business opportunities
• Providing accurate knowledge about the products

Skills, experiences and interests you need to succeed in this role:

• A native level of Dutch and at least B2 level of English
• Obtaining at least a high school degree
• Enthusiasm about online marketing products
• Knowledge of the value and impact that a good customer experience can create
• Being an attentive listener, comfortable and skillful at communicating with people
• Being energetic, innovative and working proactively at a fast pace
• Excitement about intercultural communication and the expatriate lifestyle
• Living in or willing to relocate to Lisbon for an international career and life experience
• Having a valid Portuguese work permit (required)

What's in it for you?

• Contract type: a long-term fixed-term contract for 12 months, which can be renewed every year
• Working hours: Mon – Fri 8 to 18h (40h/week)
• Training: 5 weeks 

Salary conditions – 2 options:

• Including free accommodation (shared flat, all bills included): 950€ gross/month + monthly bonus
• Without accommodation: 1250€ gross/month + monthly bonus

For international candidates:

• Reimbursement of your initial flight costs after 9 months
• Pick-up from the airport
• Annual return ticket to your home country (within the EU)
• Help with paperwork, opening a bank account, etc. on your arrival

Extra Perks:

• Free Portuguese lessons, cooking courses, sports activities and social events organized by the company
• Private health insurance after 6 months of contract which is extra to the standard insurance
• Career growth opportunities in various career paths

What should you expect from living in Lisbon?

• A colourful city view and a rich cultural history
• Pros of living in a European capital on a budget
• Delicious Portuguese cuisine and famous cafe culture
• Friendly people, good vibes and a happy-go-lucky urban life
• Warm climate all year and a sunny beach life next to the Atlantic
• A large English-speaking local community and international environment

Your Future Company:
Located in Lisbon, you will find a company that takes care of you from your career development, language skills, accommodation and to your social integration. Your prospective new employer is a multinational organisation that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you!

Is this project not the best fit for you? Feel free to check our other opportunities for Dutch speakers in Spain or Portugal, or send us your CV to be considered for other projects or future opportunities.

Ref: PLTD004