Medical Customer Service for Insulet (German)

The Company.

You are interested in medicine?
You would like to help people with a disease?
Work for a medical device company, that wants to make the life of people with diabetes easier.
Are you looking for a new experience to grow personally and professionally? – Be part of an international team in the amazing Lisbon!

The Job.
Working for Insulet – that means taking care of inqueries from the customers all about the Omnipod-Product, an Insulin Management System. From responding inbound calls, being responsible of orders, coordination of product shipment to customers, providing support and direction to customers, resolve their issues in a timely and empathetic manner and encouraging customers compliance with product utilization.

The Profile.

The company is recruiting on soft skills, regardless of your field of studies – they will train you in each aspect of the job. Are you customer service oriented, have good communication skills, pro-active and a team player? Then they might have an opportunity for you to join them!
– You are a fluent German speaker and have a good level of English
– You are energetic and innovative
– You are a fast thinker and work proactively
– Motivation and teamwork are some of your soft skills
– You are interested in Medicine
– You have excellent communication skills
– You have an intercultural mind and willing to work with many other nationalities

The Offer.

– Type of contract: a long-term fixed term contract, renewable every year
– Working hours: full time (40h/week) on rotating shifts (nightshifts included, schedule 24/7)
– Salary conditions (*) – 2 options:
   a) Including free accommodation (shared flat, all bills included): 950€         gross/month
   b) Excluding accommodation: 1.400€ gross/month
– For international candidates:
   – Reimbursement of your initial flight expenses after 9 months
   – Airport pick up
   – Yearly two-way flight ticket back to your home country (within the         EU)
   – Help in paperwork, opening bank account, etc. upon your arrival
– Free Portuguese lessons, cooking classes, sport activities and social events organized by the company
– Real career opportunities in different career paths
(*) Compensation during training period if successful (5 days): 50% of your hourly wages (lower taxes)
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