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Account Development Manager

Job Description

Account Development Manager

Our client, a travel company based in London, is now looking for an Account Development Manager to join their team.

The principle function of this role is to grow the overall business in assigned market and maximise the revenue of a portfolio of Online Retail Agency Accounts through exceptional customer management, product knowledge and sales tactics with the aim of achieving the revenue and margin target set for each client. A pivotal role responsible for managing all aspects of the customer sale and relationship, including sales, technical, and commercial negotiations.

Key Responsibilities:

Building a rapport and strong commercial relationship with clients in assigned markets
Liaise and support the sales growth process
Building relationships within key accounts at all levels, including initiating promotions, incentives that drive profitable growth and market share
Communication with internal and external clients, both in writing, by telephone and in person
Resolution of all technical issues causing blockages to be resolved with the help of IT
Delivery of client specific product promotions and evaluation of their success
Monitor client booking numbers and margin against set targets and evaluate success
Take on new clients as required when they are passed over from Sales Attendance at Trade Shows and overseas travel to visit clients and prospect as required To ensure the CRM system is up to date at all times
To be part of the Key Account Team and work with colleagues to find solutions to problems found
To manage and deal with existing accounts and new business subject to change as per business requirements
Freedom and willingness to travel throughout the UK and Ireland and overnight as the business demands

What's Required:

Personable and commercial ‘people’ person
Proven track record in managing a UK portfolio of clients Knowledge and involvement with the UK retail travel industry
Excellent negotiation & communication skills both written & verbal
To have an understanding of XML connectivity and IT platforms
Displays a strong work ethic, committed to exceeding targets
Highly motivated, target driven with excellent organisational and planning skills
Contacts and experience in the UK travel industry
Confident in meetings with clients and representing the company
A solid working knowledge of Microsoft Word, Excel and Outlook

For further information call Jason on 020 3370 3134 or send your CV to
Ref JB10209




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