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Applications Support for Italian speaker in Poland

Job Description

What are we looking for?
Careertrotter are currently looking for near native Italian speakers with excellent English, as you will be using both languages on a daily basis so we are looking for someone who is confident in speaking both Italian and English. You have a technical mind and love learning something new, oh and you want to work abroad in Krakow, Poland.

What will you do in this job?
As the Italian app support agent, it will be your job to take calls in application support in both English and Italian. Support applications on a 1.5 level and work closely with level 2 support.
You will required to translate tickets from Italian to English as well as revising code written in Italian, review apps with both level 2 and 3 teams too.

Who will you be working for?
Our client is a well-known business solutions provider based in Krakow and is gradually expanding in the EU. With employing over 500 people and winning awards based on their good service, they are currently looking for Italian speaking App support agent to aid them in their expansion. Our client prides themselves on being well known for encouraging their employees to grow, supporting innovation and not restricting their employees to a rigid job description.

Who are we looking for?
We are looking for a multilingual speaker who is comfortable in talking and writing both Italian and English, we need your language skills to be impeccable, as you will be tasked with the translating of tickets to English from Italian and review coded written in Italian.
You have previous experience in incident and problem management, and you have excellent remote desktop experience and that you are familiar with some of the following: PHP, HTML, Javascript, Linux etc. As this is a highly technical job we are looking for someone who is comfortable working in this area and who would be willing to constantly improve their technical skills to learn more about applications like SharePoint and/or BaaN.
ITIL Certification is a bonus.

Where would you be working?
If you like the look of this Italian Applications Support job how does working in a city (Krakow) of an up and coming country who is known for its friendly atmosphere. Krakow, Poland is where you would be working, where there are excellent public services, full of beauty, and outdoor activities. After a hard day of working in the IT department, Krakow has all you need to unwind and get ready for the next action packed day.

Interview & Salary
The interview process for this Italian Applications Support role has a number of stages, i.e. phone interview, a face-to-face interview, and a technical evaluation to test your IT skills.
Your salary is dependent on the experience you bring to this App support job. However there are a number of benefits such as life insurance and leisure vouchers etc. and there is also relocation support that if needed can be supplied. The salary will be confirmed in the interview process
If you like how this Italian Applications Support job sounds and want to work abroad in Krakow why not register and apply today?



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