Arabic & English Cash Collector

Job Description

Are you an Arabic native speaker who knows how to talk to clients and feel challenged by improving all processes regarding payments? If you have experience in Finance or Customer Care, and also have a high level of English, we have an amazing opportunity for you!

Our Client is a leading provider of industrial gases, providing sectors such as health, consumption and transport with all forms of industrial gases all over the world.

As a Cash Collector, your responsibilities include:
- Ensuring the timely collection of outstanding balances/debts from your clients for the Middle-East and UK-market
- Negotiating satisfactory outcomes with your clients and banks
- Ensuring customer calls and emails are responded to
- Identify any customer complaints and escalate as appropriate
- Anticipate and communicate with different departments
- Support and be backup for other collector’s associates
- Liaise with the credit & collections coordinator or supervisor about all credit issues

Key Languages:
- Native level of Arabic
- Close to native level of English

Core Skills/Experience:
- Experience in Finance and/or Cash Collection
- Excellent communication and negotiation skills
- Degree, preferably in Business Administration or Economics
- Understanding of customer accounts and general business workflows
- Ambitious and motivated candidate able to work under pressure
- Disciplined and high attention to detail
- Knowledge of SAP

What's on Offer:
- 6-month temporary contract leading to a permanent one
- Competitive salary package
- Private Life Insurance
- International team with a hands-on and stable environment
- Normal office working hours

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