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Arabic Resource Coordinator

Job Description

Responsibilities:

  • Manage / Facilitate end-to-end support requests

  • Maintain adequate notes for each request handled to keep remind of team abreast of the status and pending issues

  • Submit weekly and monthly status reports (as required according to business demand)

  • Attend operations team meeting to give updates and/or recommendations on any issues where new processes and procedures should be considered

  • Contribute to additional projects as delegated by the Management team

  • Be an active member of a virtual team

  • Ensure compliance with company regulations with regards to Data Protection and Information Security

Requirements:

  • Native or near native language proficiency in Italian/ German/ Spanish/ French/ Swedish/ Russian/ Arabic

  • Native or near native language proficiency in English

  • Demonstrated professional customer service skills with a respectful and positive attitude

  • Excellent spoken and written communication abilities

  • Project management and coordination skills

  • Demonstrated analytical and problem-solving skills

  • Self-motivated, hands-on and independently working individual

  • Adaptability and capacity to easily find solutions

  • Proactive attitude

  • Candidates must be eligible to work and live in the EU.

Our offer

  • Attractive rewards and additional performance based bonuses;

  • Annual fixed bonuses;

  • Full private medical insurance & discounted prices for the dependents of the employee;

  • Child birth support;

  • Online library access for passionate book readers;

  • Health & Nutrition: Health and wellness services @ the office;

  • Various discounts for gym classes & other recreational activities;

  • Free development training, for both personal and professional purpose, via our E-Learning platform;

  • Multicultural and enthusiastic work environment;

  • Access to the company’s cultural events including well-known festivals in Romania;

  • Lunch vouchers;

  • Full relocation package;

 

 

Ref: Arabic RC

Location

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