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Automobile Customer Service Agent (French)

Job Description

+++ Please apply only if you hold EU citizenship or valid work permit for Portugal +++

The Company.

Automobile fans pay attention!

One of the biggest French brands in the automobile industry is looking for your support. The company has around 180.000 international employees all over the world: That is your chance to become part of that network!
If you always wanted to be part of a global player and work in sunny Lisbon, Portugal, this offer might be interesting for you.
You will work for a company that cares about its employees, full of opportunities to learn and grow professionally and personally.

What are you waiting for?

The Job.

In this role, you will be in charge of providing support and advice to the customer in regard to the automobiles.
Your tasks are:
– Customer Service via phone an email
– Providing product information to the customer
– Professional usage consulting for the products
– Processing of warranty cases

The Profile.

The company is recruiting on soft skills, regardless of your field of studies – they will train you on every aspect of the job. Are you customer service oriented, have good communication skills, pro-active and a team player? Then they might have an opportunity for you to join them!
– You speak native French and basic English (A2 required)
– You have a passion for the automobile industry
– You are motivated, reliable and committed in your work
– Customer service and quality is part of you
– You have a drive for excellence and professionalism
– You have excellent communication skills
– You are a real team player and willing to work with many other nationalities

The Offer.

– Type of contract: a long-term fixed term contract, renewable every year
– Working hours: full time (40 hours/week) on rotating shifts (5 days/week with 8 hours, Mon-Fri 7AM-6 PM)
– Salary conditions (*) – 2 options:
a) Including free accommodation (shared flat, all bills included):950€ gross/month
b) Excluding accommodation: 1160€ gross/month
– For international candidates:
– Reimbursement of your initial flight expenses after 9 months
– Airport pick up
– Yearly two-way flight ticket back to your home country (within the EU)
– Help in paperwork, opening bank account, etc. upon your arrival
– Private health insurance included form the first day of the contract
– Free Portuguese lessons, cooking classes, sports activities and social events organized by the company
– Real career opportunities in different career paths
(*) Compensation during training period if successful (3 weeks): 50% of your hourly wages (lower taxes)

This project is not for you? Still send us your CV, we have plenty of other opportunities we can discuss with you!

Ref: PLTF23

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