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B2B Customer Service Job, Germany

Job Description

What are we looking for?
How does working as part of an exciting international team for an outsourcing giant in Germany? If you long to work abroad, have a high level of English and good experience in Customer Service then we want you.

What will you do in this job?
For this Customer Service job you will be required to provide a professional service to all customers within the EU. You will be tasked with supporting business customers via the phone, email and web chat, making sure that all problems and queries are resolved in a timely manner and if needs be they are successfully transferred to the relevant department.
It will be your job to regularly update the customers’ database, all the while delivering a high standard of customer service.

Who will you be working for?
Our client is known as an outsourcing giant, employing nearly 70,000 people around the world. We know that this particular client is well known for taking great care of their employees and can’t wait to meet you.

Who are we looking for?
For this B2B Customer Service Job, we are looking for someone with a high level of English, if you have studied English and/or have lived and worked in an English speaking country, we are want you.
Someone with at least 1 year’s previous experience in Customer Service, B2B Service in a call centre environment. You know your way around a computer i.e. MSOffice and a good knowledge of web based tools.
As you will be working in the customer service industry, the service provided by our client is crucial, so we are looking for someone with an eye for detail, who is friendly and approachable.
Lastly it is important to note that you are willing and able to relocate to Germany on short notice.

Where would you be working?
Münster a city full of live to keep you on your toes, itis the largest city in the Münsterland. With a population of over 250,000 and nearly 50,000 of them being student the city offers a wide variety of museums, events and theatres. Interestingly enough it is known as the Germany’s ‘bicycle capital’ as it is believed that everyone has at least 4 bikes. Sounds exciting.
Interview & Salary

What’s great about this Customer Service job is that if you live abroad, you don’t have to travel to Germany for an interview, it will be conducted over the phone. It will consist of a quick phone screening, followed by a language test and if successful you will be invited to an in-depth telephone interview.
If successful, this customer service job will supply with €1508 (gross) a month and receive an excellent relocation package (if moving from abroad)

Have we sparked your interest? Yes?
Then stop waiting, click apply now and you could be the next English speaking B2B Customer Service Representative in Munster Germany.

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