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Become a valuable member of an international company for a position in CC/TS if you are fluent in the Hebrew language!

Job Description

Teleperformance Group is the worldwide leader in multichannel customer experience.

 

Teleperformance Hellas was established in 1989 and became the Regional Headquarters for Teleperformance Operations in South Europe and Middle-East with lots of awards and recognitions from our clients, analysts and employees.

 

Teleperformance Hellas is located close to the center of Athens. Our facilities are well equipped with a really high level of standards, providing all what is needed from our employees so as to make their everyday life easier. Athens is a beautiful city to live in, it has a lot to offer to its visitors and the cost of living is lower than a lot of other European Countries.

 

Our values of Professionalism, Commitment, Respect, Innovation and Integrity transform the working environment in the perfect place for someone who wishes to be a part of a well-known International Outsourcing Company. Furthermore, our principles contribute in maintaining successful long term cooperation with our clients.

 

Apply now and be a part of our big multicultural Teleperformance Hellas family!!!

 

We are currently recruiting Hebrew speakers, who can interact with others effectively, be sure to understand opportunities for up selling and cross selling; be comfortable with phone support and in exchanging Emails with clients & be able to have a sales conversation with the customer. The ideal candidate should have strong PC skills, great interest in new technologies, be fluent in both Hebrew and English & should be willing to relocate to Athens, Greece in a few weeks’ notice.

 

 

What we offer:

 

International modern working environment

Competitive monthly gross salary

Excellent relocation package offered

Monthly performance bonus

Ongoing paid training using the latest technology

Monthly accommodation bonus

On-site canteen

Special Discounts & Offers for all employees

Casual dress code

Career development opportunities

Extra overtime paid

In-House doctor and examination center

Free Greek courses

Joining bonus provided in ticket vouchers

Welcome event

Employee Relations team to help new hires integrate in the Greek lifestyle and culture

 

 

 

Please note that VISA and Work Permit Support are provided for these vacancies.

 

 

 

Your role as Hebrew speaking Advisor:

 

Receiving Inbound calls, E mails and Chats from existing consumers requiring product support in both Hebrew and English.

Maintaining, analyzing, troubleshooting and attempting repair of all products.

To be able to have a sales conversation with the customer.

Investigating errors and problems; performing root cause analysis in effort to provide permanent resolutions.

To understand opportunities for up selling and cross selling.

Ensuring that call returns to clients are completed in a timely fashion (per commitments) and consumer issues are resolved. 

Communicating clearly with all consumers.

Managing, effectively and efficiently, length of calls ensuring minimum consumer inconvenience.

 

 

 

Learn more about us & join the TP Family:

 

https://www.youtube.com/watch?v=vz3aM791NcY

http://gr.www.teleperformance.com/en-us/greece/about-us

https://www.youtube.com/watch?v=EjlNk3r3CM0

http://www.youtube.com/watch?v=G0jtd_JKlO8

https://www.facebook.com/TeleperformanceHellasOfficial?fref=ts

https://www.youtube.com/watch?v=DQ-hbAEkJ9w&feature=youtu.be

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