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|Recruiter Name||Betting Connections|
|Job Title||Belgium CRM - Malta|
|Job Type||Permanent Contract, Full-Time Position|
|Date Posted||about 1 year ago|
The Online marketing department acquires, retains, reactivates, cross-sells and up-sells customers for our digital distribution channels, in all markets.
- Planning and Administration of marketing related campaigns on our online media channels for the Belgian, Flemish and French speaking audience
- Creating and managing successful marketing campaigns to retain customers via our internal CRM tools
- Regular updates to our customer base via newsletters, news-posts and online media channels.
- Planning, executing and analysing global customer insight and marketing surveys on a ad-hoc basis.
- Working with our external developers to translate business requirements into technical specifications using our ticketing system.
- Streamline workflows, website content and processes to promote customer satisfaction and retention whilst ensuring best practice.
- Act as a link between the customer by providing 360 degree feedback to internal departments.
- Fluent in French, Flemish and English
- Extensive email marketing experience and any CRM tool experience will be advantageous
- University degree
- Marketing related background
- Experience in Social Media Marketing, SEO and Online Marketing desirable
- Passion for sports, games and consumer web business models
- Knowledge in Sports and Casino
- Overall Technical background desirable
- Technical project management experience desirable
- Creativity and an open mind for new approaches
- Proactive with the ability to build and manage relationships with internal and external partners
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