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Booking Agent with German - Use the benefits to travel the world!

Job Description

Reed is seeking motivated German speakers who want to make a career in the tourism and airline industries. Successful candidates will work for a pioneer of these industries that established its front-office operations for DACH markets in Brno, Czech Republic. This position will suit people who have Advanced (C1) level of German and English with/without experience in Client-facing roles since a full training will be provided.

Main responsibilities:

* Be the main point of contact for phone queries coming from the DACH region
* Handle Reservations, service and sales of airline and tourism products 
* Keep up to date with product information and daily national and international news
* Advice loyalty programme members after gaining more experience 
* Support travel agencies with their bookings after gaining more experience 
* Provide constructive feedback to management
* Support junior co-workers and other centers in the world

Main requirements:

* Fluent German and advanced English
* Motivated and energetic person with can-do attitude and desire to learn
* Availability to work rotating shifts, weekends and public holidays 
* Willingness to relocate/ live in the Czech Republic for at least 1 year
* EU candidates only

What our client offers:

* Motivating remuneration package, performance based bonus up to 20% monthly and guaranteed salary increases
* Very high discounts on flight tickets for you, your life partner and your parents
* Modern and multinational environment, offices in the centre of Brno
* Lunch vouchers, team building activities, variety of trainings
* International career opportunities after 1 year spent in Brno in either Germany, Ireland, Australia, Canada, South Africa or Turkey
* Help with relocation to the Czech Republic (accommodation for the first three months and coverage of travel expenses)
* Modern and attractive place in the center of Brno
* Several possible start dates during 2015 and 2016


Location: Brno, Czech Republic
Contract: Permanent
Working hours: Rotating shifts (no night-shifts and 2 weekend days per month with additional free day the following week as a compensation or a bonus for a weekend shift)
Recruitment process: In Brno or over SKype if you are located abroad

Please note that ONLY EU CITIZENS  WILL BE CONSIDERED.

By answering to this advertisement or sending your CV and other personal materials, you consent to the collecting, processing and storage of your personal data in accordance with Act No. 101/2000 Coll. Privacy. 

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