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Booking Agent with German - Use the benefits to travel the world!

Job Description

Reed is seeking motivated German speakers who want to make a career in the tourism and airline industries. Successful candidates will work for a pioneer of these industries that established its front-office operations for DACH markets in Brno, Czech Republic. This position will suit people who have Advanced (C1) level of German and English with/without experience in Client-facing roles since a full training will be provided.

Main responsibilities:

* Be the main point of contact for phone queries coming from the DACH region
* Handle Reservations, service and sales of airline and tourism products 
* Keep up to date with product information and daily national and international news
* Advice loyalty programme members after gaining more experience 
* Support travel agencies with their bookings after gaining more experience 
* Provide constructive feedback to management
* Support junior co-workers and other centers in the world

Main requirements:

* Fluent German and advanced English
* Motivated and energetic person with can-do attitude and desire to learn
* Availability to work rotating shifts, weekends and public holidays 
* Willingness to relocate/ live in the Czech Republic for at least 1 year
* EU candidates only

What our client offers:

* Motivating remuneration package, performance based bonus up to 20% monthly and guaranteed salary increases
* Very high discounts on flight tickets for you, your life partner and your parents
* Modern and multinational environment, offices in the centre of Brno
* Lunch vouchers, team building activities, variety of trainings
* International career opportunities after 1 year spent in Brno in either Germany, Ireland, Australia, Canada, South Africa or Turkey
* Help with relocation to the Czech Republic (accommodation for the first three months and coverage of travel expenses)
* Modern and attractive place in the center of Brno
* Several possible start dates during 2015 and 2016

Location: Brno, Czech Republic
Contract: Permanent
Working hours: Rotating shifts (no night-shifts and 2 weekend days per month with additional free day the following week as a compensation or a bonus for a weekend shift)
Recruitment process: In Brno or over SKype if you are located abroad


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