Business Advisor (Dutch)

Job Description

++Would you like to live and work in the charming student city of Münster? ++ Do you like supporting and advising people? ++ Then this is your position:

The Client

Our partner is an international Contact Solutions provider working with leading companies and having a worldwide presence. For one of their clients they are currently recruiting a Dutch speaker for their office in Münster, Germany. 

The Job

As part of the Dutch support team you will advise and support clients in the B2B environment on the phone and via email. The main tasks include:

-    Advising clients on their contracts and handling any queries
-    Giving excellent customer support via phone, email and live chat
-    Handling administrative tasks
-    Updating client´s data
-    Improving knowledge about product and services

The Profile

-    Excellent level of Dutch and very fluent in English (spoken+written)
-    Experience in customer service on the phone
-    Customer service oriented, friendly and good telephone manner
-    Flexible, pro-active and a fast-learner
-    Good MS-Office skills 
-    EU citizenship or valid work permit for Germany

The Offer

-    Possibility to work in an international working environment
-    Real career opportunities
-    Working hours: Monday to Friday, 8 AM – 7 PM (rotative shifts)
-    Fully paid training of 4 weeks
-    Support in relocation and integration into Germany
-    Temporary contract for 12 months with possibility to receive permanent contract after another 12 months
-    Salary of 18.384€ per year + performance related bonus
-    Start date: 15th of January

Ref: MB03d