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Business Customer Service Agent (m/f) Denmark in Mnster, Germany

Job Description

Your challenge:

Would you like to be part of an international team with good career opportunities in an internationally recognised company? Then start working for arvato! More than 500 employees in Münster, Germany work in different departments providing professional assistance to our customers within Europe.

Join our Danish Team to support business customers for inquiries about their contracts, account administration and general support.

  • Support of business customers via phone, email and chat
  • Operation of all functions of customized computer systems (telephone systems, databases, etc.)
  • Acquisition and maintenance of customer data and transaction data
  • Acquiring of comprehensive knowledge about products and processes
  • Some technical affinity desirable
     

Your profile:

  • Excellent Danish language skills (spoken and written) on native speaker level
  • Additionally good English language skills
  • Serviceoriented, patient and friendly manner
  • Professional communication skills and accordant soft skills (business customer oriented)
  • Good pc skills (usage of webbased tools and MSOffice)
  • Sufficient typing skills
     

What we offer:

  • Integration with an international team in a multicultural environment
  • Intensive induction period and product training from the outset
  • To work in a flexible shift system
  • Great career opportunities
  • Corporate healthcare management (medical checkups, vaccinations etc.)
  • We support you in order to ensure a smooth beginning at arvato in Münster (finding a flat...)

 

For more information, please visit our Web Site: www.muenster.arvato-customer-services.de/en.html

 

 

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