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Business Travel Consultant with Amadeus

Job Description

Do you like working in a young and start-up mindset? Do you have at least 2 years of experience with Amadeus or Galileo? And are you ready for a new experience in Barcelona?
Then… GO for it!

The Company.

Our client is a B2B travel agent that was built up in 2015. Today they have already more than 100 employees in their 2 offices in Barcelona. They were named as the fastest growing SaaS start-up company in Europe. Currently they are looking for Travel Agents with a fluent level of English to join and be part of a strategic and multicultural team in the city centre of Barcelona. Furthermore, You will have the opportunity to make a huge impact on the growth of this company.

The Job.

In this role, you will be responsible for the organization and the follow up of travel bookings:

– Master Customer Service to ensure high quality service to clients
– Resolve problems by applying policies and procedures
– Be up to date about the launching of new products and systems
– Email, phone and chat support in English
– Deep experience in using ticketing tools
– Create long-lasting connections with clients

The Profile.

– You have a fluent level in English
– You have at least 2 years’ experience in using Amadeus, the knowledge of an additional GDS is an advantage
– You have a passion for the Tourism & Travel industry
– You are a real team player and always ready to help
– You are dynamic and have a pro-active attitude
– You are solution oriented and able to face challenging situations
– You are able to adapt yourself to a fast-paced environment
– You have excellent communication skills
– You can also work independently and take decisions

The Offer.

– Salary based on experience + weekend and evening shift compensation
– Free Spanish classes offered
– Health perks: choice between private health insurance or gym allowance
– Free yoga and meditation classes provided
– Free coffee, beverages, fruit and breakfast
– Rotation shifts (up to 20 weekends per year and up to 8 weeks with overnight shift per year, compensation provided)
– Fully paid training provided
– A really dynamic and nice working environment
– An company that cares about their employees
– Start date: 4th of February 2019 and 11th of March 2019

Ref: TP01b


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