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Call Center Agent m/f Swedish (Inbound)

Job Description

A global provider of outsourced contact center services to leading companies worldwide, SYKES delivers customer service for international market leaders that include wireless carriers, credit card issuers, PC manufacturers and more.
With over 53,000+ capable employees handling everything from basic customer service and billing problems to complex technical support escalations, SYKES is a flexible service partner that can meet you where you are today and grow with you into the future. With contact centers throughout North America, Latin America, Europe and Asia, our goal is to provide all end-customers with consistent service excellence wherever they are.

For a international technical project in Berlin, we are looking for dedicated, multilingual people with a technical background, who are answering customers requests by email and telephone in our modern call-center in Berlin Kreuzberg.

 

Requirements:

  • fluent in Swedish
  • good English skills
  • Previous customer service experience preferable
  • Willing to work flexible hours as the job demands Ability to work on owns initiative and under pressure in order to achieve deadlines
  • PC literate

 

We offer you:

  • a motivating and agreeable work environment
  • professional trainings
  • a secure job in an international company
  • a challenging task either in fulltime or in part-time

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