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Call Centre Operations Director - English speaking

Job Description

Call Centre Operations Director - English speaking

Lisbon, Portugal

€negotiable

Manage Multilingual Call Centre operations.

The role will involve managing around 4 customer accounts, being responsible for 4 CCMs (contact center managers – 1 responsible for each customer account, Assistant Contact Center managers, Team leaders and CSRs).

Candidates must have several years experience in a senior management role in contact center operations

Recruitment Direct is acting as a recruitment agency.

Ref: sm493094lisb

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