Cash Collector (French)

Job Description

For one of our clients, an international Shared Service Center based in Barcelona, we are currently recruiting a French Cash Collector.

The Job

In this role, you will be in charge of collection activities for your assigned region of customers.

Your responsibilities:

-   Minimize business investment in receivables
-   Perform outbound calls to manage and collect cash 
-   Ensure timely collections of outstanding balances from customers according to the company's Policy and achieve collections targets
-   Ensure customer calls and emails are responded to within department targets. Identify any customer complaints and escalate as appropriate
-   Anticipate and communicate with customer services, sales representative, customer, cash allocation team about disputed items, present and potential payment issues, credit hold situation
-   Liaise with the billing team to ensure an effective oreder to cash cycle
-   Keep accurate and up to date logs of individual customer information

Your Profile

-   Native level of French + fluency in English
-   Min. 2 years of experience in a similar position
-   Accounting/Finance background
-   Experience in an international environment
-   Pro-active and ability to handle high volume of actions (calls, negotiation, disputes. etc.)
-   Strong communication and negotiation skills, diplomacy
-   Ability to work under pressure and with targets
-   Organisation and prioritization skills
-   Responsible and ability to take ownership on your tasks
-   Problem solving capabilities 
-   Team player

The Offer

-   Salary based on level of experience + bonus + additional benefits (meal vouchers, life insurance, pension plan, etc.)
-   Career opportunities
-   International and multicultural environment
-   A Company with worldwide reputation
-   Standard office hours from Monday to Friday
-   Start date: asap

Reference: GFC01