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Cash Collector (French – Temp)

Job Description

The Company.

For one of our clients, an international Shared Service Center based in Barcelona, we are currently recruiting a French Cash Collector.

The Job.

In this role, you will be in charge of collection activities for your assigned region of customers.

Your responsibilities:

– Contract and follow-updaily your customers by phone call or e-mails
– Coordinate with the billing teams to advise about invoice related disputes
– Handle level 1 requests (Duplicates, account statements, platform upload…)

The Profile.

– You have an excellent level of French + and a fluent level in English
– You have previous experience in Cash Collection (preferred)
– You have 2-3 years of experience in customer service
– You have a business degree
– You have an Accounting/Finance/Back Office background
– You have previous experience in an international environment
– You are pro-active and have the ability to handle high volume of actions (calls, negotiation, disputes. etc.)
– You have strong communication and negotiation skills, diplomacy
– You have the ability to work under pressure and with targets
– You have organization and prioritization skills
– You are responsible and ability to take ownership on your tasks
– You have problem solving capabilities 
– You are a team player

The Offer.

– Salary based on level of experience + bonus + additional benefits (meal vouchers, life insurance, pension plan, etc.)
– Standard office hours from Monday to Friday
– International and multicultural environment
– A Company with worldwide reputation
– Start date: ASAP

Ref: CCGP010102


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