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Cash Collector with French

Job Description

Do you see yourself as a high-performing, enthusiastic and talented individual with lots of drive and ideas to achieve big things? Page Group offers you the opportunity to be part of the new Shared Services Center in international Barcelona and to join one of the world's best knows and most respected recruitment consultancies. Cash Collector with French within PageGroup SSC.

Cash Collector with French

PageGroup - Shared Service Centre

Client Details

Established in the UK in 1976, with operations in 35 countries in 153 offices, PageGroup provides recruitment services and career opportunities on a local, regional and global level with four key brands: Page Executive, Michael Page, Page Personnel and Page Outsourcing, supported by additional brands across our business.

From our multicultural Shared Service Center in Barcelona, we provide services in Marketing, Finance and IT to the Continental Europe region.

Description

As member of the Cash Collection Team, for France - the main Page Group Continental Europe country:

  • Contact and follow-up daily your customers by phone calls or e-mails

  • Understand the whole OTC process for a better dispute management

  • Understand the legal and contractual recruitment scope

  • Coordinate with the Billing Teams to solve invoice related disputes

  • Collaborate with the Sales Team in negotiations with customers

  • Liaise with the Cash Allocation Team to follow-up customers' payments and its correct matching

  • Give and keep visibility to the Sales Team on their portfolio's Collection status

  • Collaboration on one-off French and European projects (reporting, training, process improvement, etc)

  • Prepare the litigation file for Legal procedures

  • Achieve monthly personal and team Collection targets around Bad Debt and Cash-in amounts

Profile

  • Fluent and professional French is a must
  • Previous experience in the role highly desirable (2-3 years)
  • Dynamic, organized with a methodical approach
  • Good negotiation and communication skills (spoken and written)
  • Ability to handle a high volume of actions (outbound and inbound calls, payment negotiation, disputes)
  • Customer focus
  • Ability to work under pressure to attain company objectives and Cash Collection KPIs

Job Offer

Oportunidades de carrera y desarrollo profesional

Ref: 288903/001

Location

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