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Catalan / Spanish Speaking Email Support Specialists – Virtual Reality Gaming

Job Description

Job Description

Email Support Specialists – Virtual Reality Gaming

Do you think you have what it takes to enter the next generation of gaming? This is your chance to step into the future of immersive gaming and take the jump into virtual reality.

Do you have excellent written in German and a good knowledge of English, good problem solving skills, strong grammar skills, gaming experience and knowledge of Windows, Mac, Linux and Android?

We are looking for technical Gaming Enthusiasts who will support the Virtual Reality headset.

As a technical support professional, your mission is to solve each case quickly and easily and create amazing experiences for every customer. You consult and partner with our customers to diagnose and resolve their complex questions and issues. You listen, ask questions and make customers' technical issues yesterday's news.
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Salary Indication
Skills for Success:

Our most successful employees are customer focused, patient and friendly. They like to be experts in their fields, are natural problems solvers, and are - above all else - great communicators.

Other skills necessary to your success include:

Solid organizational skills
Excellent interpersonal skills
Ability to work in a structure, team based environment
PC skills; experience with Windows-based computer applications a plus
Ability to search and retrieve data from various databases; and to multitask with multiple applications during a customer interaction
Fluent in both Catalan / Spanish and English in speaking and writing
Salary Benefits:
We offer:

Start salary of €1700 gross per month
Attendance bonus: 46 euro’s a month and 3-monthly extra 35 euro’s (based on punctuality, sickness)
Location easy to reach by Public Transport / full travel costs compensation if you live further than 10 km from working location
First period regular opening hours Monday to Friday 09.00 – 18.00
In the future irregular hours (evenings and weekend shift)
Fully paid training (2 of extensive product training)
An exciting full time job in a young international environment
Possibilities for development and promotions
Pension plan

Ref: R1084039


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