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Claims Agent (French)

Job Description

+++ Candidates already settled in Barcelona with NIE+++

Are you quality oriented? Do you have empathy and have the ability to solve difficult situation into satisfied customers? Are you a real problem solver with strong customer service skills?

The Company.

Our client is a service provider specialized in Claims Management for the Insurance Industry.

The Job.

– Claims and disputes management: analyse and understand clients’ issues and bring an appropriate solution
– Follow-up of claims files until their complete resolution
– Internal and external communication with involved parties
– Administration management
– Provide service in line with company’s quality standards
– Ensure high level of clients’ satisfaction

The Profile.

– You have a native level of French (English and/or Spanish is a plus)
– You have previous experience in Claims and Disputes management
– You have strong customer service skills and are quality focus
– You are pro-active and have the ability to work independently
– You are rigorous and have a professional attitude
– You have excellent communication skills
– You are a team-player
– You are self-motivated and committed in your work

The Offer.

– Salary of 19.000€ / year + 10% bonus
– Job from Monday to Friday 8:30/9:30 to 17:30/18:30
– Company based in Barcelona, close to Arc de Triumph
– An international company and work environment
– Full training offered by the company
– A growing company with promising expansion plans
– A respectful environment where open communication is encouraged
– Start date: ASAP

Ref: IICCC03

Location

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