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Compliance Senior Team Leader

Job Description

PayPal is the purveyor of New Money, enabling global commerce to the tune of more than 7.7 million payments every day. Because PayPal helps people transact anytime, anywhere and in any way, the company is a driving force behind the growth of mobile commerce, as it processed 12% of the world’s mobile payments in 2014. More than dollars and cents, New Money is common sense. Do you have a passion for conducting investigations and analysing financial activity? Do you want to join a company that will give you industry leading training, cutting edge technology and access to worldwide, world-class customers? Join PayPal’s Global Compliance & Ethics team!

As a leader in PayPal’s Global Compliance and Ethics (“GCE”) organisation, your goal is to inspire and lead a team of compliance professionals to deliver on the GCE priorities and help to effectively design, enable, & execute strategies specific to PayPal’s regulatory reporting. You will be responsible for managing teams engaged in SAR, Sanctions, &/or Due Diligence operations, to ensure that activity within the PayPal system is compliant with AML & Counter Financing of Terrorism regulations & guidelines. You will be responsible for directing personnel’s’ priorities & fostering an environment. You will be required to develop a deep understanding of PayPal’s operations, & lead your team to research, analyse & investigate customer activity across multiple platforms, in line with the obligations of PayPal’s global regulators. You will be tasked with ensuring that PayPal implements the appropriate monitoring & controls to comply with its obligations, & taking the necessary actions to report suspicious activity. The PayPal Senior Team Leader builds, develops, and retains a group of employees into becoming a high performing team that meets and exceeds performance goals. The Senior Team Leader drives world-class customer experience results through high impact coaching and development of their teammates and team leaders. They engage with their direct reports and foster an open, collaborative environment in which developmental feedback and career coaching is a primary focus. They operate in a diverse and inclusive environment role modelling strong values and ethics. Is agile to the changing needs of our customers and supports and drives needs-based initiatives through effective communication, coaching, best practice sharing, and calibrations.
  • Leading and developing a team of analysts and senior analysts in a risk/AML operations environment, provide coaching, support team culture and meet high performance standards;
  • Provide clear focus, plans and priorities when leading teams to complete time-sensitive and meticulous analyses of instances of suspicious activity across multiple jurisdictions and countries,
  • Establish relationships with leaders  in other business units and support teams throughout GCE and the wider PayPal organization, to influence information flow and feedback on the impacts of process change
  • Exhibit the necessary leadership to ensure agreed goals are achieved with an emphasis on building a best in class compliance program;
  • Exercise excellent independent judgement and discretion when making decisions or recommendations in relation to each alert/case decision and investigation.
  • Proven track record working as part of a cross site and cross functional leadership team
  • Develops direct reports to their fullest potential by helping them succeed, providing development feedback and career coaching
  • Ability to multitask and deal with competing high priorities, deliver results and recommendations, build trust and gain support with multiple stakeholders;
  • Interact with peers and financial crimes risk professionals, all levels of management, and other internal or external constituents in order to deliver comprehensive views on investigative and intelligence matters and represent reasoning of case disposition;
  • Ability to recognise the need for and lead through change management initiates while maintaining and driving teammate engagement
  • Ability to effectively balance company and customer needs to deliver against customer experience targets and business goals

Job Requirements

  • Bachelor’s degree in Finance, Accounting, Legal, Criminal Justice or similar field preferred;
  • Minimum 5+ years’ experience leading teams in compliance, credit risk, audit, legal or operational risk at a financial institution or equivalent organization. Experience in global Due Diligence, High Risk Customer models, fraud risk, and/or commercial underwriting required;
  • Significant people development and leadership experience
  • Prior change leadership experience
  • Demonstrated experience in role with practical risk decision making responsibilities in a regulated environment;
  • Strong verbal and written communication skills, and the ability to effectively communicate with teammates, peer leaders and business unit leadership
  • High level of professionalism, self-motivation and sense of urgency

Ref: R0014992


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