Get similar jobs by email Register →
An experienced Contact Centre Manager is required for this exciting role in beautiful Lisbon. You will be an experienced senior team manager, with experience in managing supervisors. You will be responsible for a large operation of FTE, managing a team of supervisors. You will be the point of contact for the client and ensure that project SLA’s are met.
This is a fantastic opportunity to be part of a truly global business, operating as an integral member of the core management team, influencing the direction and success of the contract.
Our client works with some of the most well known global brands across nearly 50 countries, supporting more than 60 languages. Whether you are looking for a contract of six months, or even longer, the flexibility offered to relocators and local applicants is fantastic, as is the beautiful location in sunny Lisbon. They are a worldwide leader in Customer Experience Management and were considered one of the best companies to work for in Portugal over the past five years.
Fluency in English, both written and spoken is essential. Proven prior experience as a senior team manager in a contact centre environment is essential, as well as previous experience managing a sales team.
You must have strong leadership skills and proven experience and skills in operations management. You must be educated to a Bachelor degree level. Previous experience in education or assessment would be an advantage.
Sorry, this job post it's no longer available
- French Customer Relationship Manager - Gutersloh
€24000 - 30000
Speak French? Have you been working in Customer Service for a while now but need to go the next step up? How about join the team in Gutersloh? We are looking for the n...about 2 months ago
- Finnish VIP Account Manager to Malta
€30000 - 45000
Onko sinulla näkemystä VIP-asiakkuuksien hoitamisesta? Oletko valmis joustamaan asiakkaan vuoksi ja panostamaan asiakkaisiisi ainutlaatuisen asiakaskokemuksen takaamis...2 months ago
- German + French Customer Relationship Manager - Gutersloh
€29000 - 31000
Job Summary Speak both German & French (with a good level of English)? Have you been working in Customer Service for a while now but need to go the next step up? How a...3 months ago
- Junior Technical Advisor (French)
€18000 - 19000
Are you a motivated and open-minded person? Do you like supporting and advising people? Then this is your position. The Company. Our client is Europe’s leading indepen...3 days ago
- Junior Technical Advisor (German)
€18000 - 19000
Are you a motivated and open-minded person? Do you like supporting and advising people? Then this is your position. The Company. Our client is Europe’s leading indepen...2 months ago