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Contracts Administrator (US) - Junior/Senior

Job Description

Our client – Unify (a global communications software and services company, with a Siemens heritage, now a joint venture with The Gores Group of California) - is changing and they are setting up a new Shared Service Centre to support their Core operations in the UK, US, Germany and Austria. This is an opportunity to join an established brand as it sets up a new back office organization and join its growth and harmonization journey. 

We are looking for experienced and enthusiastic candidates for the position of
Contracts Administrator (US) - Junior/Senior 
Working shifts: 15-24 h 
You will be responsible for the approval, setting up  and / or renewal of Customer maintenance contracts for Unify Products and Services.  
On a daily basis you will be:
  • Arranging new contracts and contract renewals in consultation with Sales-Service and Partners;
  • Checking and validating customer entitlement, customer pricing, service options – and updating Remedy system;
  • Managing vendors; Managing warranty contracts;
  • CCT ticketing system support and queue monitoring;
  • Managing, as owner of, the Customer Master web-page document;
  • Liaising with Genpact for contract administration in a range of areas on SAP including data input, cancellations/ credits, consolidated billing, customer and vendor master requests - updated from Remedy;
  • Managed Services Support – for a range of tasks such as quote preparation, contracts validation and customer reports;
  • Reporting and Process Documentation – with KPI’s , contract status, invoicing updates, maintenance commission, Retention and Loss reporting and Process Testing and documentation;
  • You will be trained in the Basic Order Administration process in SAP to assist with this role;
  • You will be communicating with your co-workers in US by phone, email, video conference and web-collaboration and participating in meetings to ensure we meet customer expectations and achieve required targets; - primarily intra-organisational contacts  but with some external contacts.

Skills required:

  • Qualification: BSc/BA or advanced degree in Business Administration/ Accounting/ Finance (University) or Language (English), MAY be substituted for working experience in the function (i.e. Internship) where applicable;
  • Work Experience required: 2-4 years experience in relevant field required, successful working experience in terms of Internship is a plus;
  • Language Skills English – C1 will be the required Language for all internal matters;
  • Technical Skills: SAP, MS Office (advanced excel skills), Enterprise Data Flows and Systems (ERP, etc.);
  • Personal Skills: Networking and Communication Skills with peers and Management, as well as Customer Orientation (internal / external), shows Analytical Skills and demonstrates and applies comprehensive knowledge of field of specialization to the successful completion (or problem solving) of complex assignments.
      • Opportunity to work in a stable, constantly developing company and be part of a team of demanding, but highly professional colleagues;
      • Excellent opportunity to deploy your qualities, competences and experience;
      • Market-tuned remuneration and social benefits package.
If you find yourself perfect for the current position, submit your CV and cover letter in English.
Only short-listed candidates will be contacted. All applications will be treated in strict confidentiality.
Easy Consult Recruitment and Employment activities are based on a Recruitment license № 1504 on 29.08.2012, valid until 29.08.2017.
Easy Consult - RelEase your career talent - IncrEase your workforce potential.



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