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Credit & Collection Specialist - German - Amersfoort

Job Description

For one of our clients in Amersfoort, we are looking for a German speaking Credit & Collection Specialist. In this role, you will initially be responsible for cash collection of our client's German customers. It is the intention, however, to stretch out this responsibility to other countries as well. You will be part of the Credit & Collection team (4 team members) and will report to the Manager Credit Control.

Responsibilities

  • Perform collection activities via telephone and other media to ensure accounts are paid according to payment terms
  • Interact with our Sales, Customer Service and other teams to ensure customers' needs are being met
  • Request credit reports in order to determine the customer's credit risk level
  • Coordinate and monitor payment plan proposals

Requirements

  • MBO education level
  • 1-2 years relevant working experience
  • Excellent level of German language (near native level) and English, both written and spoken; other languages skills are beneficial
  • Good knowledge of MS Office
  • Excellent communications skills with proven negotiation and conflict resolution skills
  • Experience in working in an international environment and using a multi-cultural approach to deal with country specific payment behavior
  • Relevant experience in a business-to-business cash collection position is preferred
  • Experience with OnGuard is preferred
  • Experience with SAP is preferred

Ref: 1041 - 6213

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