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Credit Collector - English - Amersfoort

Job Description

For one of our clients in Amersfoort, we are looking for a Credit Controller. This is a temporary position from mid August 2016 until approximately mid January 2017. The Credit Collector is responsible for approaching customers on a daily basis to build up the relationships with the ultimate goal being to receiving the outstanding payments for our client. The ideal candidate speaks a fluent level of English and has some experience in a similar position.


  • Perform daily collection activities (calls to customers, follow-up, dunning letters, etc.);
  • Provide daily assistance to sales managers, customer service representatives and customers in solving account discrepancies, giving balance information and updating account status;
  • Prepare and send account statements to customers;
  • Negotiation of collection arrangements for overdue account balances and coordination of legal and third party collection action;
  • Drives necessary actions to improve DSO and bad debt percentage continuously;
  • Complete and maintain customer's financial information in ERP system;
  • Reviews and approves customer's credit hold release;
  • Contributes to clean-up of unapplied payments and credit notes;
  • Ensure adequate internal controls are monitored, including Anti-Corruption policies compliance;
  • Assist in the continuous improvement, development, modification and implementation of financial systems as necessary;
  • Retrieving information necessary for month-end close and ad hoc reports and analysis (e.g. Pareto analysis, aging, daily collection trend, etc.);
  • May be assigned as needed to other tasks not listed here.


  • Fluent level of English - fluency in another language is a plus!
  • Two to three years' experience in a similar function is desirable
  • Practical accounting and computer skills
  • Knowledge of basic bookkeeping procedures but does not require knowledge of accounting principles
  • Self-sufficient
  • Enthusiastic
  • Strong communication skills (verbal and in writing)
  • Is customer service oriented
  • Ability to adapt and implement new procedures as required
  • Strong interpersonal skills and the ability to effectively work with many levels and types of people
  • Planning and organizational ability, very organized, detail oriented
  • Proficient with Microsoft Office applications (Excel, Word, etc.) Knowledge of Oracle is a plus.

Fulltime 37,5 hours/week

Ref: 1014 - 6015


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