Get similar jobs by email Register →
|Job Title||CSR with Azeri And Englishs|
|Job Type||Permanent Contract, Full-Time Position|
|Date Posted||almost 3 years ago|
TELUS International Europe (formerly CallPoint) is a leading European provider of multilingual contact center and BPO solutions. The company serves its clients in over 30 languages including English, French, German, Italian and Spanish.
The company has 1,600 positions in Europe across seven delivery centers located in: Sofia and Plovdiv (Bulgaria); Bucharest and Craiova (Romania); Manchester and Cannock (UK).
TELUS International Europe is a proud member of the TELUS International family. TELUS International is a global BPO company with over 16,000 team members around the world, including in Canada, the United States, Central America, the Philippines and Europe.
With over 150 million customer interactions annually via voice, email, chat and social media across the telecommunications, utilities, finance, retail, and high-tech industries, TELUS International enables customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first.
As the global arm of TELUS Corporation, TELUS International is backed by a leading national telecommunications company in Canada, with over $11.5 billion in annual revenue and more than 13.3 million customer connections.
For more information, visit: telusinternational-europe.com
Professionally handle incoming queries by customers via phone and email
Provide accurate, up to date information to the clients’ requests
The primary point of contact by thoroughly and efficiently gather customer
information and fulfill customer needs
Greet customers in a courteous, friendly, and professional manner using trained
procedures that have been agreed upon
Participate in activities designed to improve customer satisfaction to external SAP
Requirements and knowledge:
Fluency in AZERI
Very good level in English
Excellent communication skills
Friendly, vivacious personality with demonstrated experience owning customer issues
Self-motivated, target driven and outgoing person
Previous client relations experience it will be considered as a plus
Please send us your CV!
Sorry, this job post it's no longer available
- People advisor with Spanish
This is a role for fluent Spanish speakers with strong English who are into new technologies, want to learn more about them and at the same time would like to meet new...12 days ago
- People advisor with Italian
This is a role for fluent Italian speakers with good English who are into new technologies, want to learn more about them and at the same time would like to meet new p...12 days ago
- IT Consultant with German
€18000 - 23000
Are you a motivated and open-minded person? Do you like supporting and advising people? Then this is your position: The Company. Our client is Europe’s leading indepen...about 2 months ago
- Technical Support with Swedish
€30000 - 35000
Position Suitable for graduates, people wanting to transition into an IT career or people with previous tech support experience Opportunity to join a well known global...7 months ago
- Technical Support with Danish
€30000 - 35000
Position Suitable for graduates, people wanting to transition into an IT career or people with previous tech support experience. Opportunity to join a well known globa...7 months ago