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|Recruiter Name||Abroad Experience Recruitment|
|Job Title||Cust. Support Agent - German|
|Job Type||Temporary Contract, Full-Time Position|
|Our Reference||2315-57 97|
|Salary||€1800 - €2100 per month|
|Location||Amsterdam, North Holland|
|Date Posted||almost 3 years ago|
Join one of the fastest growing companies internationally!!! Are you fluent in German? Do you enjoy speaking to customers over the phone and email? For our client in Amsterdam or Assen we are looking for a self driven candidate to do Customer Service for the Belgian market.
- Timely and correctly dealing with questions and/or complaints from sellers and buyers, mainly via email;
- Consulting other departments and making sure feedback is provided in a timely manner;
- Pro-actively signaling and initiating possible improvements in order to prevent questions, optimize processes, and improve the company's platform;
- Contributing to projects aimed at improving the customer support experience.
- Middle vocational or higher level education (Bachelor), preferably in the fields of Communication or Marketing;
- Professional experience in a similar position;
- Fluent in German, preferably native speaker
- Satisfactory level of English is required
- Candidates who are available for 40 hours per week are strongly preferred;
- You're keen on working in a fast-growing, informal organization.
- Competencies: Accurate, communicative skills, conversational capabilities, customer oriented, empathic, monitoring, planning and organizing, pro-active, problem solving, responsible, self-reliant, stress-resistant and team player.
Location : work either in Amsterdam or Assen
An exciting job in a young, fast-growing, dynamic & international organization. We offer a market-based salary and suitable terms of employment as well as a company laptop. In addition we will make sure you have a soft landing, should you have to relocate to the Netherlands.
Ref: 2315-57 97
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